SUMMARY:

• Around 9 years of Professional IT experience including 6+ years of Salesforce. Confidential CRM consulting implementation experience at various top tier company.
• 5+ years of experience in a technical lead role.
• 2 years of experience as Java Developer using J2EE and Web applications.
• Experience in developing client - specific solutions on force. Confidential platform using Apex classes, Apex Triggers, Visualforce, Web Services API, Force. Confidential IDE, Validation Rules, SOQL, SOSL and Web Services.
• Experience with Oracle eBusiness.
• Expertise in Salesforce Administrative tasks like creating Profiles, Roles, Users, Email Services, Approvals, Workflows, Reports, Dashboards, Actions, Tasks and Events.
• Experience with design and development of salesforce systems, including integration to other back - end systems.
• Hands on experience in creating Page Layouts, Search Layouts to organize Fields, Custom Links, Related Lists and other components on record detail and edit pages.
• Extensive experience in data migration and integration using, Apex Explore and Data Loader.
• Knowledge in SaaS solutions and implementation.
• Great understanding of programming languages and object oriented concepts (Apex, Java, Visual force).
• Hands on experience on configuration using Salesforce Lightning concepts such as Process Builder, Lightning Connect and Lightning components.
• Enable Custom objects with Chatter feed and leveraging chatter feed through API.
• Responsible for deploying between the Sandboxes and Production by employing the Change-sets and Eclipse.
• Good experience with SOQL, SOSL, Relationships and Lookups.
• Knowledge of programming technologies such as Lightening components, Salesforce. Confidential APEX code, etc.,
• Experienced in web technologies like HTML, XML, CSS, JavaScript, and SOAP
• Good knowledge in AppExchange Applications for integrating with Third-party applications.
• Knowledge of implementation and configuration of enterprise systems.
• Proficient in dealing with the functionalities related to the Service cloud and Sales Cloud.
• Solid experience in sales force automation, customer portal relationship and CTI integration
• Configured, Implemented and administrated the salesforce. Confidential platform including Salesforce1 mobile application.
• Strong knowledge of Salesforce configuration, data migration, system integration and familiarity with Visualforce (Pages, Components, and Controllers) MVC architecture and Apex (Classes, Controllers & Triggers).
• Expertise in working with development and migration tools like Force. Confidential IDE, Force. Confidential explorer, Eclipse IDE with Force. Confidential plug-in, ANT migration tool, Apex Data Loader, Jitter bit Data loader, Import Wizard and Excel Connector.
• Gained a strong knowledge of Synchronization, Data-modeling, Data extraction, Transformation, data loading, Scheduling, Monitoring and Reporting in a cloud computing environment.
• Strong Agile methodology Experience.
• Having good knowledge of all phases of SDLC with expertise in Requirement gathering, Analysis, Designing, Development and Testing.
• A good team player with a strong work ethics, a positive attitude and ability to make the best use of resources.

TECHNICAL SKILLS:

SFDC: Apex Language, Visualforce (Pages, Component & Controllers), Pages, Customization, Lightning Connect, Data Migration in salesforce, Force. Confidential IDE, Validation Rules, SOQL, SOSL, Apex Explore and Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in

Methodologies: Agile, Waterfall

Skills: C, C++, Java, JSP, JQuery, JSON, AngularJS, SQL/PLSQL, HTML, XML, XSL SOAP, REST, Apex coding, Visualforce Pages, Continuous Integration

Tools: SFDC Data Loader, Big machines tool, Document engine, BM Script, Cast Iron Integration tool

Databases: MS Access, DBA Architect, DML, ORACLE 9i

Oracle E: Business Suite (EBS) / Applications: R12, 11i, R11, R10.7, R10.6

MS Office suite: Word, Excel, PowerPoint, Project, Visio

PROFESSIONAL EXPERIENCE:

Confidential, NYC, NY

Lead Salesforce Developer

Responsibilities:

• Performed detailed analysis of business and technical requirements and created solutions by customizing various standard objects of Salesforce. Confidential (SFDC) and other Platform based technologies like Visualforce, Force. Confidential API, and Web Services.
• Worked as an Admin to identifying, planning and implementing new salesforce. Confidential features and functions (new screens, workflow, force. Confidential objects, and reports, apex code) to meet business requirements.
• Worked with various Salesforce. Confidential objects like Accounts, Contacts, Leads, Opportunities, Reports, and created custom objects based on Business need.
• Worked as a Salesforce Chatter APP with the organization and regularly participated in the meetings and chatter community.
• Designing integrations between O2C (order-to-cash) systems - including oracle applications (E-Business Suite) R12, salesforce. Confidential .
• Used Big Data in Distributed, large scale logging, tracing, monitoring and analytics of Data.
• Created New Reports, New Dash Boards, and worked on Data Loader by uploading about close to a million records and experienced in cleansing and De-duplicating bulk loads.
• Used SOSL query to search all objects including custom objects.
• Created Custom Objects and fields for transactional and contractual information.
• Created workflow rules, defined related tasks, email alerts, and field updates.
• Created process Builder for scenarios where we can avoid creating Apex triggers
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Generated Apex Classes using WSDL and wrote business logic layer for integration with external web services to the system for functional needs.
• Experience integrating User Identity between traditional on premise applications/directories and several different SaaS applications such as Workday, Concur, Service-Now and others.
• Worked in wide range of languages and technologies such JSP/JSF, AJAX, Spring MVC Framework, HTML, JavaScript, XML, and SOAP.
• Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system.
• Used force. Confidential developer toolkit including Visualforce pages, apex classes, apex controllers and apex triggers to develop custom business logic.
• Developed Apex Classes, Apex Triggers, and Apex Controllers to develop custom business logic.
• Worked on various Design Patterns, UML and Enterprise Application Integration.
• Hands on experience on building Visualforce Pages using Salesforce latest feature Lightning components.
• Establishes, promotes and supports continuous integration model.
• Worked on a real-time Integration project using Lightning Connect and external objects
• Integrated the Web Services for extracting the date from external system to display in the pages of SalesForce. Confidential

Environment: Saleforce. Confidential platform, Apex Language, Visualforce (Pages, Component & Controllers), Pages, Data Loader, Oracle (E-Business suite) R12 HTML, Java Script, Salesforce Lightning, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Sr. Salesforce Developer/Tech Lead

Responsibilities:

• Worked as Salesforce Consultant gathering the business and technical requirements for configuration, development and integration in Salesforce with direct client interaction.
• Worked on various Salesforce. Confidential standard objects like Accounts, Contacts, Opportunities, Leads, Quote, Quote Line Items, Products and Campaigns.
• Worked on Custom Objects, Page layouts, Custom tabs, and Custom Buttons, Custom Links, Components, Custom Labels, Record Types, Static Resources and Formula fields.
• Used Salesforce Data Loader and Jitter bit Data Loader (wizard-driven import/export tool with drag and drop data mapping, support for create, insert, upsert, delete, hard delete, query and bulk loads) to import and export the data.
• Created different Workflow Rules and configured different Roles and Profiles according to the organizational needs.
• Worked on different App Exchange Products.
• Developed Visualforce Pages and Visualforce Components with Apex classes to provide functionality to the Visualforce pages.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Enhance the Opportunity to cash systems (oracle EBS, Salesforce. Confidential, etc.,) to accommodate new sales models and products.
• Worked on various Design Patterns, UML and Enterprise Application Integration.
• Developed the code using Force. Confidential and Eclipse IDE and did the testing in Sandbox.
• Establishes, promotes and supports continuous integration model.
• Created a custom business calendar and used it in triggers to calculate the due dates.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement the business logic.
• Created profiles and implemented object level, field level and record level security.
• Created custom labels and used them in validation rules to parameterize the validation rules.
• Customized and managed user profiles to facilitate appropriate access and read/write permissions.
• Customized various Salesforce. Confidential components including standard and custom objects on-the-fly in the production environment to solve immediate user/management issues.
• Collaborated in Designing, developing, and deploying Apex Classes, Controller Classes, and Apex Triggers for email services and lead-to-contract conversion.
• Designed and deployed report types, custom reports; maintained and organized standard sets of reports for different user groups.
• Configured Data Loader for mass uploading data into production during data integration and sandbox environments for testing.
• Created record types and page layouts and assigned page layouts to the record types.
• Created custom report types and generated report using the report types.

Environment: Windows 7, Force. Confidential Platform, Salesforce Unlimited Edition, Salesforce. Confidential Custom/Standard Objects, Custom Tabs, Oracle (E-Business suite) R11i Oracle, Page Layouts, Pardot, SOQL/SOSL Queries, Data Loader, Workflow & Approvals, Force. Confidential, Eclipse Plug-in, Salesforce. Confidential sandbox, MySQL, Jitter bit Data Loader, JQuery, Java, HTML, AJAX.

Sr. Salesforce Administrator / Developer

Responsibilities:

• Worked extensively on Accounts, Contacts, Leads, Opportunities, Activities and Customized Objects for Layouts, record types and validation rules.
• Implemented Web-to-Lead and Web-to-Case automation. Maintained system interface diagrams and functional designs.
• Written Test Classes to meet Unit testing before migrating from Sandbox to Production environment.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Created new custom objects, assigned fields, Dependent Pick-lists, Record lists, Custom tabs, Components and Custom Apps.
• Managed user accounts and security - including new user account creation, profile and role management, sharing rules, and security controls
• Analyzed complex business requirements and designed solutions using Apex classes, triggers, and Visual force pages.
• Configured Salesforce. Confidential to meet business requirements - including fields, page layouts, workflows, approvals and validation rules.
• Coordinated with the back end team for integration issues and Participated in code review and testing of the enhancements done
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the needs in the organization
• Use Data Loader to insert, update, and bulk import or export of data from Salesforce. Confidential objects and to read, extract and load data from comma separated values (CSV) files.
• Proactively discover the underlying business goal and needs.
• Maintained Salesforce. Confidential data integrity - including data cleanse using Demand Tools and Dupe blocker.
• Provide solutions to problems clients face
• Implemented Salesforce. Confidential customizations and drove user acceptance testing (UAT).
• Review AppExchange applications for functionality and security risks.
• Support change management for all applications in a Salesforce. Confidential instance.

Environment: Salesforce. Confidential platform, Apex Language, Visualforce (Pages, Component & Controllers), Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP

Salesforce Administrator / Developer.

Responsibilities:

• Worked in agile environment, as of solving the issues within deadlines.
• Developed Visualforce Pages, Visualforce Custom Controllers, Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
• Involved in Salesforce. Confidential Application Setup activities and customized the apps to match the functional needs of the organization.
• Implemented the requirements on Salesforce. Confidential platform and Force. Confidential IDE Plug-in using Eclipse.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed and deployed workflows and approval processes for Opportunities and Products / Assets management.
• Interacted with various team members to analyze the gathered requirements, planned and prioritized the design and implementation of Functionality requested by the Stakeholders.
• Created and used Email templates in HTML and Visualforce.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Integrated Salesforce CRM and the legacy system using Cast Iron Integration Systems.
• Worked with Apex Data loader for loading the Leads, Opportunities and their related activities into SalesForce. Confidential .
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Saleforce. Confidential platform, Apex Language, Visual Force Pages, Component Controllers, Pages, Data Loader, HTML, Java Script, CSS, Workflow Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Web Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

IT Consultant

Responsibilities:

• Directed Joint Application Development (JAD) with SMEs, Business users and Stake holders to meet desires.
• Authored and supported Functional Requirements Documents (FRD) and Business Requirements Documents (BRD).
• Composed Business rules document and Implied Business Process.
• Cooperated with the user group& SMEs to improve understanding of the Portfolio Management and Asset Management.
• Advanced Activity diagram and Business Use Cases by Visio for unimproved understanding of the user community.
• Controlled the Support Cases with the assistance of SalesForce. Confidential support and commit with SalesForce. Confidential premier Support.
• Operated on different SalesForce. Confidential Standard objects such as Accounts, Contacts, Leads, Campaigns, Reports and Opportunities.
• Defined email alerts, related tasks and field updates to automate various manual processes and generated workflow rules.

Environment: Functioned in conducting Joint Application Development (JAD) sessions with SMEs, End-users, QAs, Developers and other investors for customer interviews, project meetings, and walkthroughs.