PROFESSIONAL SUMMARY:

• Over 7+ years of IT experience with almost four years of experience in the Salesforce.com CRM platform as administrator and developer and over 3+ years of experience in Java/J2EE technologies.
• Salesforce.com Certified Force.com Administrator ADM 64718 )
• Extensive experience in designing of custom objects, custom fields, Pick - list, Page layouts, Workflows, custom Tabs, reports, design of Visual Force Pages, Dashboards, and Email generation according to application requirements.
• Expert Level understanding of Salesforce.com CRM and its Development Life Cycle.
• Experience in complete security model by using profiles, permission sets, organization wide settings, owner based sharing rules, criteria based sharing rules, manual sharing, account teams, opportunity teams.
• Hands-on experience with apex programming language, apex triggers, apex scheduler, batch apex, apex classes & apex web service and Partner WSDL & Enterprise WSDL
• Extensive experience in customizing the user interface of Salesforce CRM using apex programming, custom controllers, visual force, CSS and JavaScript libraries.
• Experience in customizing Data model of Salesforce.com CRM using workflows, triggers, validation rules, and approval processes.
• Proficiency in administrative tasks like creating profiles, roles, users, page layouts, email services, approvals, reports, dashboards, tasks and actions.
• Experience in working with client specific solutions like Salesforce.com Sandbox deployments, Force.com IDE, Eclipse IDE, SOQL, SOSL and various production environments.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions-based on the organizational hierarchy.
• Installed Apps from AppExchange, Configured and maintained user Security Permissions in compliance with organizational needs.
• About 2 years of experience as a Java developer and well versed in JQuery, JSP, Struts, JavaScript, HTML, JDBC and Servlets.
• Experience in managing full sandbox, developer sandbox and Configuration-only sandbox.
• Working Knowledge in generating reports, customized reports & analyzing the data in Salesforce.
• Possesses strong interpersonal skills, the ability to interact with people at all levels, and strong communication and presentation skills and effective tem member.

TECHNICAL SKILLS:

Salesforce Technologies: Apex, Visual Force, Triggers, SOQL, SOSL, Workflow & Approvals, Formulas, Validation Rules, Email Templates, Roles & Profiles, Dashboards, Reports, SFA, Force.com IDE, Eclipse, Apex Data Loader and Web Services Integration using SOAP & HTTPs.

Salesforce Tools & Integration: Force.com Eclipse IDE Plug-in,Force.com Data Loader, Apex Data Loader, Apex Explorer, Force.com Platform (Sandbox and Production)

Languages: Apex, C, C++, Java,J2EE, SQL

Operating Systems: Windows 98/NT/XP/Vista/Windows 7 and Unix

Documentation Tools: MS Office, Microsoft Visio

Web Technologies: HTML, CSS, XML, Java Script

Database: PL/SQL and MS Access

PROFESSIONAL EXPERIENCE:

Confidential, NY

SFDC Administrator

Responsibilities:

• Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, Validation rules, Workflow Rules, Email Alerts, Auto-Response Rules, Page layouts, Components, Visualforce Pages to suit to the needs of the application.
• Involved in developing design documents (both LLD and HLD).
• Designed high level customized Visualforce pages using extension controllers, custom controllers and standard controllers.
• Developed Apex triggers, asynchronous classes, Batch Apex, Apex Scheduler, test methods to achieve users’ desired functionality.
• Involved in Deployment, deployed all the classes, triggers, objects, components, pages from sandbox environment to production environment
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from comma separated values (CSV) files.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Interacted with business user groups biweekly for updating the status of the new developments in production and gathering new requirements and documented the requirements based on Priority Level.
• Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields using DB Amp tool.
• Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups.

ENVIRONMENT: Saleforce.com platform, Apex, Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, Java, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Data Loader, SF Explorer and Eclipse IDE Plug-in.

Confidential, Houston, TX

SFDC Developer/ Admin

Responsibilities:

• Performed the roles of Salesforce.com Administrator and Developer in the organization.
• Been an active member in developing the application working with the End user and the business analyst on the team as per requirements and design a solution for their problem of associating employee as per their Territories.
• Created a new profile to give permission for Community users.
• Created new Record Types, page layouts, Validation rules for several objects.
• Modified existing profiles, roles, Object permissions and field permissions.
• Developed triggers to maintain the Account and opportunity hierarchies and updating the line items and giving access to the records.
• Identified and established the sharing rules for restricting access to business objects such as opportunities, leads and cases etc.
• Whenever there is change of User in the organization, managing access permissions for the underlying data in user modules as per the profiles defined and managing ownership of records.
• Developed Visual Force Pages, Visual force Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
• Used various Visual force components like Action Function, Page Block, Input Field, Action Support, Data Table, Data list, Command Link, Command Button etc.
• Performed the testing operations on the Visual Force Pages, Custom Objects and Reports.
• Extensively uploaded data using Data Loader.
• Used SOQL and SOSL for data manipulation needs of the application using platform database objects.
• Developed several custom reports for both standard and custom objects to give complete detail overview of Product orders and Product sales.
• Developed Batch Apex jobs, Scheduler Apex Jobs. Scheduled the batch jobs for every 5 minutes using the system log.

Environment: Eclipse IDE, Force.com IDE, JavaScript, Salesforce.com, S-Controls, Import Wizard, Apex Classes, Visual force Pages, Controllers, CSS, HTML, SOAP, Workbench, XML, Agile, Scrum, Sharing Rules, App Exchange, Workflows, SQL Server, Email Updates, Developer Console, Approval process, Bulk, Web Services, SOAP API, REST, Data Loader.

Confidential, Dallas, TX

SFDC Developer/ Admin

Responsibilities:

• Worked extensively with the business sales and marketing teams for gathering business requirements and effectively communicated guidelines regarding project scope and project estimation timelines on a regular basis.
• Designed user roles and permission levels in Sales Cloud for sales people and marketers for two business units.
• Developed a Visual force page and assigned to Home tab displaying Approvals, Tasks and multiple object links using Components.
• Created Visual force Components to minimize the code and Re-use of components in different Visual force pages.
• Involved in identifying, planning new Salesforce.com features and functions (new screens, workflow, force.com objects, and reports) in response to business needs.
• Created Tabular, Summary, Matrix and Joined Reports using standard and custom Report Types.
• Created Visual force pages for custom search and display of results.
• Worked on Profiles, Permission Sets, Roles, Groups and Sharing Rules to maintain security.
• Maintained the test coverage for developed or existing code.
• Created and updated test classes to maintain code coverage and avoid problems in deployment process.
• Documented the design, developments, Deployments, user interface and Data architecture of the project.
• Worked as Delivery manager for deployments. Deployed the Code, customization and field level security.
• Used a third party tool called Dell boomi to integrate with old system to Salesforce.com by developing Apex classes with SOQL queries.
• Used the sandbox for testing and also performed User acceptance testing.

Environment: Eclipse IDE, Force.com IDE, JavaScript, Salesforce.com, S-Controls, Import Wizard, Apex Classes, Visual force Pages, CSS, HTML, XML, Controllers, SOAP, Workbench, Agile, Scrum, REST, App Exchange, Sharing Rules, SQL Server, Workflows, Email Updates, Developer Console, Bulk, Web Services API, Data Loader

Confidential

Java Developer

Responsibilities:

• Interacting with client to define Business Requirements and scope of the project.
• Designed and developed the User Interface screens using HTML, CSS
• Compiling and Running and Software.
• Executing Test cases and fixing bugs through Unit Testing.
• Generating daily progress reports.
• Extensive designing and development of JSP and XML.
• Wrote SQL queries to insert and update database.
• Developed applications that connect using Web Services to download data from external data providers.
• Develop, maintain and enhance Core java based multi-threading proprietary Capital model application.
• Implemented the project using JSP and Servlets based tag libraries.
• Developed application by using Servlets and JSPs.
• Developed POJO classes and written the code for controllers to control the flow of the application.

Environment: Java 1.4, JDBC, Servlets, Struts 1.2, JSP, Oracle 9i, PL/SQL, Java Script, XML, Weblogic 8, Eclipse, UML, MS Visio, Rational Rose, Solaris, SSIS, SSRS, Web services, REST, OOPS, SOAP, WSDL, JUnit.

Confidential

Java Developer

Responsibilities:

• Involved in the requirements, analysis, design and development of the application.
• Created Hibernate ORM and created mappings.
• Used agile, waterfall software development methodologies, which help to develop project plans.
• Designed UI Screens using Struts, JSF, JSP, Servlets, CSS, DHTML and HTML.
• Involved in unit, system and regression testing.
• Worked on defect fixes of business functionality at back application, which is on Java1.6.
• Worked with data structures as part of application.
• Involved in configuring JDBC connection pooling to access the database server.
• Responsible for development, testing, delivery and support of end-to-end implementation.
• Involved in bug fixing of development and Production issues.
• Coordinated all the IT projects successfully by resolving release interdependencies and planning release.
• Provide support to the onshore team during different test phases from time to time.
• Customized build to meet requirement of delivering products to a variety of platforms. Responsible for all software source code, change control, configuration management, and build and deployment process throughout the enterprise.
• Develop and support utilities used with the software configuration management tools. Deployment of source control capabilities to live environments, including maintaining source and data branches in version control, and debugging issues related to deployment.

Environment: Java, JSP, Servlets, JDBC, WSAD, Html, Cvs, Tomcat, XML, UML/Rational Rose, PL/SQL, JavaScript, Linux, Sun Solaris, Oracle, SSIS, SSRS, Stored Procedures, Windows, My SQL.