SUMMARY:

Data Analyst, Business Analyst & Project Delivery Manager, with an extensive portfolio of successes in achieving Business Technology transformation, utilizing Business Process Architecture, Business Analysis; Data Analyst, Data Science; Project Management, Cloud Infrastructure, Applications, Enterprise GIS (Geographical Information System).

TECHNICAL SKILLS:

Methodologies: SDLC; Agile; Scrum Pods; COBiT, ITIL; TOGAF, Six Sigma, eTOM; PMI, CMMI; SOA; AWS;

Data Science: RESTful API Modeling Language; JSON; OAuth; Cloud Foundry;

Data Governance: SPSS; StatPro Revolution - Cloud SaaS portfolio analytics platform; MS SQL Server, Oracle DBA 11g; Oracle ERP eBusiness suite; ETL- FME;

IIoT: Confidential BlueMix;( certified essentials); Confidential Maximo Asset management; Eclipse; Cloud Foundry; GitHub; Atom 10; Node.js

Asset Management: Oracle ERP Asset Mgt.; Confidential Tivoli IT Asset Management; Confidential Maximo; CA IT Asset Management;

Engineering: Autodesk Revit; AutoCAD; Bentley Micro station; Bentley eB; BIM/BLM;

Business Analyst, PMO tools: Confidential - Doors, HP Agile Mgt.; ARIS (A&D); Confidential -Rational - Clear Quest; CA Agile Mgt. (formerly Rally); Oracle Enterprise Primavera Project Portfolio (EPPM); CA PPM (Project & Portfolio Mgt. (Formally Clarity)

Application Software: CSDC; CA Clever Path Portal; Clever Path Forest & Trees; PRC; ArcView; Cristal Reports, SAP Solution Manager; SAP SCM; SAP WM (user level); SAP - MM (user level); Fleet Manager; Power Case Management; VMware; Citrix; Java; XML; ColdFusion; iBase Crime Analyst; Java Script; UML; Confidential WebSphere, Confidential MQSeries

Productivity tools: MS Office 365; Adobe Acrobat DC; MS One Note Mobile Applications; MS Visio 2010;

PROFESSIONAL EXPERIENCE:

Confidential, Alpharetta, GA

Solution Provider Partner

Responsibilities:

• Statistical Analysis and Data Mining services including Data quality, security, Data governance, Data cleansing; Data profiling; Data modeling, BPM Data collection, Data visualization, Confidential SPSS decision trees.

Confidential, San Francisco, CA

Business Analyst, Project Delivery Manager; Program and Project Manager

Responsibilities:

• Managed Project Delivery processes and sub-processes, (demand, strategic planning, assessment, Project/Program analysis and planning; RFI; RFP; Business/IT requirements, Stakeholder, solution requirements, using Oracle Primavera (EPPM) for monitoring cost, resources, shareholders’ management (activities & tasks), milestones; issues, risks, dependencies, communication).
• PMO (Program Management Office) Manager (Managed 24 projects and 18 Project Managers per year)
• Used Methodologies/frameworks/Programs: PMI; Agile; Scrum; CMMI; ITIL; BPM; SDLC; TOGAF; eToM;
• Project Delivery Manager: Enterprise IT Service Management (ITSM) Budget 13.5 Mill; ITSM v.3.0 Budget $10.0 Mil; Strategy, design, implementation, operations & continuous-improvement projects; (Portfolio; financial; Demand; Business relationship ; design coordination; Service catalog; SLM; Availability; Capacity; Information Security; Supplier Mgt; Transition Planning and Support;; Change; Service Asset and Configuration Mgt; Release and Deployment; Service Validation and Testing; Change evaluation; Knowledge Mgt.; Event, Incident; Request; Problem, Asset Management. Tools: VMware Service Manager.
• Monitored Project metrics; Confidential, Dashboards: Metrics for Operational; Tactical; Strategic, Cont. Improvement Service Management Processes; Process Mapping; Value Driven Project; Project Confidential .
• Created and managed project schedule, and provided leadership for budget, communication, solution design, training, integration and project budget
• Introduced new set of delivery service quality based upon: designing for service, not just software; minimizing latency and maximizing feedback; design for failure and operating to learn; using operations as input to design services; seeking empathy.
• Program: Digital Transformation: Budget $ 13 Mil; Co-Lead Royal Commission Jubail digital transformation road map, cloud options, IoT Bluemix (Internet of Things); Big data, SOA -leveraged actionable best practices; value accelerators, performance metrics; peer-to-leader interactions. Increased value by Innovation on floor, Data insights; Process excellence, DevOps services building and Enhanced stakeholders’ experience, renew business platforms. Facelift existing Operating Model by redesigning existing roles to be more focused and to enable sales & to increase revenue. Leveraged Togaf and eToM frameworks in order to create the architecture vision, Developed baseline, business modeling; develop target BA, performed gap analysis, defined roadmap components, created architecture definition. Defined IS Architecture; Data Architecture; Application and Technology Architecture; Migration plan; Architecture Changed management; Implementation Governance plan; and Architecture Requirements Management; .Business Transformation Readiness Assessment; Capability plan; Enterprise risk management (risk assessment, identification, classification; monitoring and governance; risk factors and response matrix; market risk measurement; operational risk; credit risk (Basel ll); set metrics for defined strategic objectives
• Associated with Accenture, Deloitte, Capgemini, Confidential consultancy; Tech Mahindra; Wipro in defining Confidential ; CMMI capacity; SoW, Project roadmaps; Project milestones; Agile/Scrum deliverables;
• Hands on: Program and Project Manager role:
• Provided requirements Management support to PMO projects
• Developed requirements trace-ability matrix; system requirements specification;
• Worked with Scrum Master, and Solution Architect to identify and resolve area requiring upfront design; Delivered Scrum users stories;
• Evaluated, defined, analyzed, and documented user requirements, procedures and problems
• Facilitated requirements backlog categorization and prioritization
• Lead joint design efforts to offer a new solution/value proposition and improve existing business
• Owned BPM metrics and provided guidance to all of IT in the leveraging BPM services.
• Supported and contributes to UAT - Unit Acceptance Testing (Unit; Integration; System; Acceptance)
• Used SAP test methodology (roadmap; preparation, blueprint; realization; final prep. Go-live)
• Delivered projects using RUP (Rational Unified Process) methodology
• ServiceNow: Proof of Concept: Budget 0.3 Mil; Decomposed high-level requirements with business requirements and conduct comparative gap analysis against current state solution; Lead requirements sessions; recommended modifications and optimization of solution workflows. Implemented: Order Management; Facility management.
• Leveraged Data Governance unified process in order to improve client’s data best practices

Confidential

Data Analyst/ Business Analyst

Responsibilities:

• Defined and documented the technical solution architecture for projects.
• Worked collaboratively with other architects, project teams, and Product Management to determine appropriate and sustainable technology architecture.
• Leveraged UML; Use Case; Use-Case diagrams; business entity relationship;
• Experienced with requirements gathering, technical analysis, and writing technical specifications; database fundamentals; Capability to work in a distributed team environment, SQL commands, queries and stored procedures; strong knowledge of DB and DW concepts.
• Defined goals, processes, communication, entities in a product-driven structure; service-driven structure; price-driven structure
• Acted as single point of contact for domain. Drove alignment of architectural goals with business goals.
• Worked collaboratively with technical and business team members to develop and maintain business solutions following Agile development principles and practices.
• Engaged actively in building out a dynamic and productive development organization and continuously improving practices and methodology.
• Designed and developed applications with an eye towards simplicity, reliability, manageability, scalability, extensibility, performance and re-use.
• Provided technical expertise in the areas of architecture, design, implementation, and testing.
• Promoted architectural principles throughout the technology community. Participated in pairing and code reviews.
• Worked as a member of the architecture group to define and guide the overall platform architectural direction.

Confidential

Project Delivery Manager

Responsibilities:

• Oracle ERP Data Quality; (Financials; CRM; SC Mgt.; Logistics; Order Mgt.; HR) - Data Quality project - Supply Chain Management; Budget $8.0 Mil;
• Created and managed project schedule, and provided leadership for budget, communication, solution design, training, integration and project budget
• Established data categories, appointed data stewards, identified critical data elements; built data standards, created data quality dash boards; re-mediated data issues, governed data models
• Implemented Security & Privacy standards Governed the life cycle of information; set- up Data sharing agreements, conducted data audits
• Defined business needs and approach
• Analyzed information enterprise; Analyzed data quality; analyzed data using SQL
• Assessed business impact; Identified root cause; Developed improvement plan
• Prevent future data errors, implement controls, communicate actions and results
• Program Management: Confidential named as well “Data Visualization” contained the following projects: Budget $15.0 Mil;
• Data Architecture & Governance;
• Big Spatial Data & Business Intelligence; (e.g Confidential ; financials; location); Integrate ArGis into IT & Business Env.
• MDM (Master Data Management) & Metadata;
• BPM (Business Process Management); Phase 1 (10 processes to be designed)
• 4d (dimensional) GIS (Geographical Information system; ESRI/Argis; Geo-media) and Web Content Management; GIS Automation & Enterprise Modeling (work processes) - Leveraged ETL Spatial FME
• Digital experience Platform Architecture (touchpoints: Mobile cell phone; tablets; buildings/assets; Discover (Vision; Landscape; Business case); Plan (Assessment; Strategic Plan; Road Map); Act (Organization; Processes; Tools & Technology) Optimize (Performance Management; Benchmarks; Continuous Improvement)
• Initiated, Planed, Designed, Implemented, established/Test, delivered, monitored and control PMO (Program Management Office); Budget $3.5 Mil;

Business Analyst

Confidential

Responsibilities:

• Documented enterprise “as -is” Business processes of 144 managers’ entities
• Assessed, transferred knowledge, designed, implemented, delivered and get corporation’s certification for ITIL/ITSM best practices
• Project: Organizational Change Management Improvements: Provided organizational change & ITIL Change Management improvements, Budget $1.5 Mil;
• Contributor to Strategic planning interventions ( Confidential ; “Misfits”; competitive advantage;); Structural interventions (Organization’s structure; Team group structure; Individual job design)
• Organizational culture interventions; Human Process Interventions; Management Development Interventions; Organizational learning interventions;
• Lead Change Advisory Board acting on Director IT behalf; Optimize risk exposure, minimize the severity of any impact and disruption, delivered value to the business, designed and planned CM process, and remediation; Interfaced CM with Problem Management and CMDB (Six Sigma & Prince 2;)
• Enterprise Business Process Management: Budget $5.2 Mill;
• Assess BMP and deliver “as is” status; provided business analysis plan;
• Requirements Elicitation and Analysis; traceability & monitoring and solution evaluation
• Track status of Cross-Enterprise Activities with employees, Suppliers, and customers
• Improve Business Process Efficiency and solve problems early
• Eliminate paper from critical procedures; Achieve mission objectives

Confidential, Atlanta, GA

Service Management Principal Consultant

Responsibilities:

• Developed project plans, scope and objectives, specifying statement of work, strategy, staffing, scheduling, identification of risks, contingency plans and allocation of available resources. Coordinated recruitment and assignment of personnel.
• Designed business processes to ensure that applications met all project requirements.
• Created quality-assurance test and validation plans and directed quality assurance testing.
• Prepared weekly status reports for management and clients.
• Success in implementation of processes and enterprise management tools were noted by technology communities in CA and overseas. This led to invitations to present at six global conferences on the subjects of information life cycle management, asset management and enterprise management.