SUMMARY:

• 10 + years of combined experience in SAP SD, LE, MM, WM and Security. Good knowledge about SAP FI, QM, Confidential and Foreign Trade and BW/Data warehouse processes.
• Experience in Project Management and Project Administration. Experience in Project Co - Ordination best practices, SDLC and schedule management.
• Familiar with FDA and SOX regulations that are applicable to different OTC business processes in pharmaceutical industry.
• Strong experience in Order to Cash process, Delivery Process, Shipment Process, Billing Process and Confidential
• Experience in new Roll-outs, Global Implementation, Production Support and SAP Upgrades. Experienced in multiple full life cycle implementations.
• Strong experience in SAP Interface technologies with other SAP and non-SAP systems.
• Strong experience in configuring SAP SD module to suit different business needs. Excellent experience in Configured different objects like Sales Documents, Delivery Documents, and Billing Documents.
• Configured cross-application business processes in SD and MM for Third Party Order Processing, Inter-Company Sales and Stock Transfer.
• Experienced in configuring Account Assignment, Credit Management, Sales Incompletion Logs and Partner determination to suit different needs of the business process.
• Experienced in using User Exits, BAPI, BDC, custom tables, routines, and configuration to enhance SAP to different business scenarios. Experienced in developing Reports as per business requirement.
• Experienced on Confidential process and SAP Confidential Interface. Good knowledge on IDOCs.
• Customized and configured Transfer of Requirements, ATP and Material Determination.
• Experienced in Logistics Execution functions such as Delivery, Shipping Point Determination, Picking and Packing, Goods Issue, transportation and Route Determination.
• Experienced in configuring Serial Numbers.
• Master Data: Proficiency in creation and maintenance of Customer Master Data, Customer Material Information and Material Master Data. Experienced in configuring different Account Groups.
• Strong understanding in cross-functional integration of SD with MM, PP, QM, WM and FI modules. Good knowledge of CRM and BW modules.
• Expertise in conducting workshops, preparing Gap analysis, functional development and technical documents. Also experienced in training business users in SAP
• Subject Matter Expert (SME) in the areas of;
• Rental Process
• OTC
• Delivery and Shipment Process
• Credit Card Process
• Return Process
• Repair and Service Process
• Revenue Recognition process
• Interface between SAP and Non-SAP
• Experience in SAP Upgrade project
• Good knowledge about SAP S/4 HANA and Fiori technologies
• Strong experience in Scheduling agreements, delivery process and billing processes.
• Experience in E-Commerce interface with SAP
• Good knowledge on SAP Interface technologies with other SAP and non-SAP systems.
• Experienced in creating Reports as per business requirement.
• Experienced in conducting Training on SAP SD.
• Experienced in multiple full life cycle implementations.
• Experienced in using CATT for Testing Transactions, Transfer of Master Data from the legacy system
• Experienced in using LSMW for data transfer.
• Experienced in Developing/Executing Test Scenarios and Test Cases. Involved in Unit Testing & Integration Testing. Experienced in CATT and Mercury Test Director
• Expertise in preparing User Manuals and conducting training sessions to end-users.

TECHNICAL SKILLS:

SAP Configuration: Interface Development

RICEF/WRICEF: Project Management

SAP Master Data: S/4 HANA & Fiori

MS Excel, Power Point, Access DB: Production Support

SAP Global Implementation + Enhancement: ABAP

FTP: Data Migration

Different Order, Delivery, billing document types: Item and Scheduling categories

Customer Master data: Copy controls

Condition Technique: Intercompany/Third Party process

Shipping Point/Routes/Delivery/Shipment: System Enhancement

Returns/Credit/Debit process: Outputs

PROFESSIONAL EXPERIENCE:

Confidential, PA

Project Lead/Sr. System Analyst

Responsibilities:

• Organized workshops at 2 different locations to understand their existing business process and documented their existing processes using different tools like Mind Mapping, SIPOC and Swim lane diagrams.
• Based on their business process understanding proposed different company’s SAP template process to users and trained them.
• Completed transactional data take over from legacy system onto SAP
• Implemented credit card process
• Implemented sales commission process
• Worked with users to understand their reporting requirements and made sure those reporting requirements are met.
• Ran different business health metrics before and after Go-Live every day so that users could understand transactional health of their business on SAP.
• Worked with business users to set-up material master (MM Process)
• Worked with business and Production Planning team to implement production order process.

Confidential

Responsibilities:

• Conducted workshops with users to understand their current business process and documented the same. Also documented Gap Analysis.
• Implemented company’s global SAP template and trained users on SAP
• Implemented a new business process, FAI process on SAP. Worked with QM resource to implement the process.
• Implemented Return and Repair process. Worked closely with planners, quality and warehouse to implement the process.

Confidential

Responsibilities:

• Identified all existing widely used transactions to group them whether they show sensitive data or not.
• Grouped transaction codes based on update or display.
• Grouped transactions that are part of certain agreed upon Job roles.
• Identified transaction codes that are part of request-able roles.

Confidential

Responsibilities:

• Carrier determination at shipment
• Validation of critical export data fields during shipment process
• Blocking of shipment whenever shipment does not confirm to trade compliance rules.
• ASN to customer
• An interface from SAP to Data Warehouse system to send export shipment transactions on a daily basis.

Confidential

Responsibilities:

• As part of developing a global template conducted workshops to gather business requirements and to discuss to-be process on SAP.
• Prepared Business requirement and Functional design documents as outputs from the workshop.
• Prepared technical specification document to implement the solution. Interacted with ABAB developers to make the necessary system changes.
• As part of the solution added new fields to sales order screen and created new z-tables. Made several changes to output routines to support Confidential process.
• Assisted users to write test scenarios and test cases to test the new process. Supported business users across different regions (North America, Confidential and Asia) while they were doing testing.
• Prepared user's guide and enhancement guide for users and support team to refer.

Confidential, Irvine, CA

Sr. SAP SD OTC Consultant

Responsibilities:

• Responsible for interacting with business users on a regular basis to understand their system requirements.
• Responsible for developing an interface between SAP and non-SAP system for transfer of Customer Master Data.
• Responsible for the development of various reports as per business requirement.
• Responsible for the implementation of a business process that involves extending standard SAP customer master and use of user exit.
• Responsible for preparing process documentation as per pharmaceutical industry practices.
• Responsible for writing design/technical documents for the development of ABAP programs by ABAP development team.

Confidential, Lake Forest, IL

Sr. SAP SD OTC Consultant

Responsibilities:

• Attended weekly meeting with Business Users in Australia & New Zealand to discuss about business requirement. Documented the business requirements in the blueprint.
• Based on the business requirement, discussed the suitability of Confidential ’s global templates for their business requirement. Also discussed scope of localization needed to the global process.
• Responsible for creating the Functional Specification (HLD) document for creating of development objects based on country specific localization.
• Interacted with ABAP development team (onshore and offshore) for the development of SmartForms for Output documents.
• Configured and tested various output documents to suit pharmaceutical industry practices in Australia & New Zealand.
• Worked with FI/CO and BW team to develop custom reports to meet business user’s requirement.
• Responsible for Data migration using LSMW.
• Responsible for providing support to business users through command center.

Confidential, Berwyn, PA

SAP SD Lead Consultant

Responsibilities:

• Attended business requirement gathering meetings to understand business requirements from users and documented the processes in a Blueprint document.
• Configured the Organization Structure to meet client’s business requirement.
• Set-Up the Sales Order Process with Partner Function Broker to meet a specific business scenario.
• Implemented Return Process as per the business scenario of return of devices from both retailers and consumers.
• To meet different business scenarios worked extensively on Pricing - Pricing Procedure, Pricing Condition Types and Condition Tables.
• Responsible for testing all processes so that it meets the business requirement as per the blueprint document.
• Worked on preparing documentations.