SUMMARY:

• Over 7+ years of experience in the IT industry which includes experience as a Salesforce Developer/Administrator involved in Implementation, Administration, Development, Integration with Other Systems and cloud applications and Analysis, Design, development and testing of software applications using JAVA.
• Experience using Sales force Automation (SFA), Profiles, Creating Roles, Page Layouts, Org - Wide default, Sharing rules, Work Flows, Approval Process, Process Builders, Reports and Dashboards.
• Strong Implementation and Integration experience using Custom objects, Triggers, workflow rules, Visual flows, approvals, Visual Force Pages, and Apex-classes.
• Experience in Customer & Partner portals, Force.com sites in creating and customizing user interfaces to the customers and partners to resolve their en-quires.
• In depth knowledge in Salesforce Meta data APIs SOAP, REST and Integrations through WSDL, Jitterbit, Dell Boomer.
• Experience in Security Controls, Manage Users, Data Management (Data loader, Import wizard, force.com Explorer), Data Migration, Sandbox environments.
• Extensive Experience in writing and deploying code through sandbox and maintaining code coverage and test methods.
• Experience in maintain ace existing salesforce application.
• Experience in building Schedule Apex, Batch Apex, SOQL, SOSL, SOQL Aggregate functions and AJAX.
• Proficient in Sales cloud implementation, Service cloud modules, Salesforce SF1, Salesforce lightning and Chatter.
• Possess good knowledge of all the phases of software development life cycle, SDLC (Requirements gathering, analysis, design, development, testing and implementation).
• Proficiency in Object Oriented Languages like C++ and Java technologies with HTML/XHTML, XML, Angular JS, CSS, PHP, JavaScript.
• Experience in working with databases such as Oracle 8i/9i/10g.
• Hands on experience in working with agile methodology/ Scrum when working with cross functional teams in making improvements and involving clients with development decisions throughout the process.
• An effective Team player committed to excellence, self-motivator, quick-learner, and a prudent developer with strong problem-solving, analytical skills and communication skills.

TECHNICAL SKILLS:

Programming Languages: C, C++, Java, SQL/PLSQL

Methodologies: Agile, waterfall

Database: Oracle 10g, DB2, MySQL, MS SQL server

Web Tools: HTML, Java Script, XML, ODBC, JDBC, Java Beans, MVC, AjaxJSP, Servlets, Struts, Junit, JavaScript

IDE / Testing Tool: Eclipse, Net beans

Operating Systems: Windows, Linux

PROFESSIONAL EXPERIENCE:

Confidential

Salesforce Administrator /Analyst

Responsibilities:

• Interacted with various business user groups for gathering the requirements for Salesforce Implementation and documented the Business and Software Requirements.
• Built relationship across multiple technology, operations, services, sales, program and product team to accomplish end goal.
• Used field level security along with Page Layout to manage the visibility and accessibility of fields for different Profiles.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Designed, and developed the Custom Objects, Validation Rules, Page Layouts, Custom Tabs, Components, and Visual Force Pages to suit to the needs of the application.
• Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard.
• Implemented Web to Case, Email to Case functionalities to provide a better customer support to the customers.
• Facilitated requirements gathering cross multiple vendors and organization.
• Integrated the web services by generating the necessary stubs from the WSDL files for extraction.
• Performed the detailed analysis of functional and technical requirements; designed and deployed the custom objects; identified the lookup and master-detail relationships; and created the junction objects.
• Customized the Out of the box Lead Conversion functionality to support business requirement with a
• Combination of Triggers, Classes and Visual Force Pages.
• Implemented Test classes to support Code Coverage for deployment to production and performed smoke tests before QE Validation.
• Involved in Data Migration Activities to handle bulk loads using APEX Data Loader.
• Enhanced SOQL queries and Classes without hitting the governor limits.
• Worked with SOQL&SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
• Reviewing the test cases provided by the QA team, and providing feedback.
• Created the workflows for automated Lead Routing, Lead Escalation, Alerts and Custom Coaching Plans.
• Developed to manage sales plan call sheets within Salesforce, capturing prep data and call activity.

Environment: Force.com Platform, Salesforce Unlimited Edition, Custom/Standard Objects, Custom Tabs, Page Layouts, Force.com, SOQL/SOSL Queries, Workflow & Approvals, Visual Force Page, Controllers, Reports, Informatics on Demand, Eclipse, Force.com Eclipse Plug-in, SalesForce.com sandbox data load, Email Services, Security Controls, HTML, Java Script, CSS.

Confidential

salesforce Admin /Developer/Analyst

Responsibilities:

• Authored Systems Requirement Specification (SRS), Use case, System Requirement Change Request, and Data Dictionary to Delta's SFDC implementations such as Sales Cloud, Marketing Cloud and Salesforce Chatter.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created Custom Profiles, Public Groups and Roles to distribute user rights and functionality.
• Designed, and developed the Custom objects, Formula fields, validation rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
• Developed design document for data loader based integration.
• Designed, developed and deployed Apex Classes, Triggers and packages for various functional needs in the application.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Designed the Custom Visual Force pages for Lead conversion, merging duplicates.
• Service Cloud enhancements - Portal entitlement wizard changes.
• Integrated with external system using Web Services Callouts for cleansing the Address and save the data in the pages of salesforce.com.
• Integrated the SOAP and Rest based Web Services for extracting the data from external systems to display in the pages of salesforce.com.
• Provided support ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow and triggers.
• Developed and configured various Reports for different user profiles based on the need in the organization.
• Performed in depth analysis of the integration of salesforce with SQL, explained how salesforce has been integrated with SQL server and from which sources data was coming in salesforce in the absence of any documentation.
• Prepared documentation regarding existing integration of salesforce with other systems in the company.
• Used Force.com IDE to migrate code to the deployment instance.
• Wrote triggers and test classes to deploy triggers in production environment.
• Created visual force pages.
• Used the Force.com IDE for testing and migrated the code to the deployment instance after testing.

Environment: Force.com IDE t, Apex Classes, Apex Triggers, and Visual Force pages, Sales Cloud, Service Cloud, Data Loader, and GitHub.

Confidential, Harriman

Software developer /SFDC Admin/ Analyst

Responsibilities:

• Oversee all stages of design, development, and deployment of new Java-based vendor application system for financial-services industry
• Work directly with management, vendors, and third parties to ensure that Web-site's financial transactions and database management applications operate at peak efficiency
• Managed team of four coworkers on nine separate projects, ensuring projects were completed on time and within budge
• Experience in Data Warehousing and ETL processes.
• Build web application using MAVEN as build tool.
• Involved in writing Spring Configuration XML files that contains declarations and other dependent objects declaration.
• Worked on creating project Documents.
• Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.
• Involved deploying applications on Development and QA environments.
• Responsible for working on Production issues and maintenance of applications.
• Prepared documentation regarding existing integration of salesforce with other systems in the company.
• Managed security settings of the users.
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• Created users, roles, territories, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Interacted with Business Team on day-to-day basis to translate the business requirement into functional requirements.
• Designed, and deployed the Custom objects, Entity-Relationship data model, validation rules on the objects and tabs, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.

Environment: JSP, Servlet, Struts, Hibernate, JDBC, Jasper Reports, JavaScript, RAD, MS-SQL

Confidential, New York, NY

Software Developer

Responsibilities:

• Responsible in coding to dynamically generate HTML and display the data to the client side.
• Responsible for creating SQL query.
• Activities involved the Requirements Analysis, Design, Coding, Problem Tracking, Testing, Customer Interaction and Resource Allocation as a part of the business requirement of the CDAS application
• Involved in developing stored procedures.
• Responsible for creating project Documents.
• Strong database, SQL, ETL and data analysis skills.
• Extensively used SQL queries, PL/SQL stored procedures & triggers in data retrieval and updating of information in the Oracle database using JDBC.

Environment: JSP, Servlet, Struts, Hibernate, JDBC, Jasper Reports, JavaScript, RAD, MS-SQL

Confidential, North Hollywood, CA

Java Developer

Responsibilities:

• Responsible in coding JSPs and Servlets to dynamically generate HTML and display the
• Data to the client side.
• Used XSLT for transforming the XML content into HTML.
• Used AJAX for dynamically and asynchronous retrieval of data.
• Involved in developing SQL queries and stored procedures.
• Extensive programming experience in language
• Responsible for deploying applications on Development and QA environments.
• Used Clear Case, CVS for version control.
• Responsible for creating project Documents.
• Analysis, resolving batch & online tickets of Production.
• Preparing weekly status and monthly status report
• Attending Defect calls to provide latest status to clients
• Coding and unit testing
• Responsible for working on Production issues and maintenance of applications.

Environment: JAVA, Servlet, JDBC, JSP, JavaScript, Ajax, DHTML, XML, Oracle

Confidential

Java Developer

Responsibilities:

• Worked on Common, Sales, Procurement and Administration Module presently working on charge module. Role in the project includes getting Technical specification (TS) and attending the presentation from designer. After understanding the TS approve it and start logic building. Distribute the task into the Resources allocated to me as well as coding the front end using XSL, Middle Layer using EJB (Stateless), the client-side as well as server-side validation and Logic Building. I used to solve the bugs of current project.
• Implementation of J2EE patterns, Front Controller, Service Locator.
• Responsible in coding JSPs and Servlets to dynamically generate HTML and display the data to the client side.
• Used XSLT for transforming the XML content into HTML.
• Used SAX and DOM for XML parsing.
• Coded service classes by implementing business delegate and singleton pattern.
• Developed DAO’s for separating the database persistence layer from business logic.
• Coded the Junits for Unit Testing and Log4j for Logging.
• Involved in developing stored procedures.
• Responsible for deploying applications on Development and QA environments.
• Responsible for working on Production issues and maintenance of applications.
• Performed functional, integration, system, and validation testing
• Involved in Code Reviews

Environment: JAVA, Servlet, JDBC, EJB, JSP, Log4j, JavaScript, XML, XSL, MS-SQL Server