SUMMARY:

• Certified Salesforce Developer having 8 + years of experience in Software Development with more than 4 years of experience in Salesforce CRM platform using Visualforce, Apex classes experience in Salesforce administration, operational analytics and quality assurance with emphasis on process improvement. Experience in scope, design, testing, training, deployment and follow - up on a multitude of strategic projects within Salesforce as the Administrator and Developer.
• Worked around 1 year with the Salesforce Lightning using Lightning pages, Components in the Lightning App Builder. Worked on Fastest Integration Platform Jitterbit.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Reports, Dashboards, Tasks and Actions.
• Developed Reports, dashboards, and processes to continuously monitor data quality and integrity
• Created Reports and dashboards for each geography within service lines based on necessary analytics
• Act as the CPQ SME within the project team and guide clients. Build out detailed designs as well as execute on solutions that manage the entire Steelbrick Quote-to-Cash process, from configure, quoting, and proposal to order fulfillment.
• Prepare and design architecture road maps and communicate progress to clients and team.
• Work with the customer to help convert legacy data into Salesforce Steelbrick Quote-to-Cash instance and roll the implementation into the production environment
• Experienced in SalesforceApex Classes, Apex triggers, Integration, Visualforce and Force. Confidential API.
• Hands on experience in SalesforceCRM integration, developing and deploying custom integration solutions.
• Deep experience with Salesforce Service Cloud.
• Extensive experience in designing the custom objects, custom fields, Picklist, Workflow Alerts & Actions, Approval Workflows, Validation Rules, Approval Processes, Custom Tabs, Page Layouts, Record Types, Custom reports, Report folders, report extractions to various formats, design of Visualforce Pages, Snapshots, Dashboards, and Email generation according to the application requirements.
• Good working knowledge in querying Salesforce database using SOQL&SOSL queries using Force. Confidential Explorer.
• Knowledge of Apex Data Loader, SOQL or more advanced ETL tools
• Write database SQL queries to search and display data from an Oracle database using tools such as SQL Plus and TOAD.
• Strong problem solving and analytical skill. Experience in agile development methodology/scrum is a plus.
• Work with Business Applications, Business Analytics, and Sales Operations Team, this position will influence best practices in Analytics development, and related apps and tools.
• Expertize in building apps with the Lightning App Builder and Lightning components .
• Strong experience in creating executive dashboard to display Open, closed leads in Salesforce.
• Experience with data migration and updates through the tool App Exchange Data Loader and ImportWizard in Salesforce and Salesforce Lightening.
• Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL and SOAP.
• Worked on customization of Sales Cloud schema by customizing standard objects like Leads, Accounts, Contact and Opportunity, Products.
• Good exposure in integrating enterprise applications with other API enabled Business Systems i.e., Salesforce, Data. Confidential, Zuora, DocuSign, Apptus, Marketo.
• In-depth understanding of the capabilities and constraints of the SFDC CRM application.
• Experience in installing Salesforce AppExchange Apps, configured and maintained user security permissions in compliance with organizational needs.
• Worked with project managers and project leaders in performing SWOT analysis, Root Cause analysis, Cost Benefit analysis, gap analysis and project charter, planning, scheduling and tracking.
• Understanding of all phases of SDLC and software development methodologies like Agile, Waterfall etc.
• Hands on experience using Quality center to initiate a new project, log defects and store documents.
• Highly motivated team player with excellent communication, presentation and interpersonal skills. Willing to work in a challenging and cross-platform environment.
• Involved in Salesforce Wave Analytics Rollout. Created Wave applications by generating various Data Sets, Data Flows and working with JSON files and using SAQL.
• Worked on Jitterbit the fastest Integration Platform for the latest project.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages /Components, S Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects, Apex Data Loader.

SalesforceTools: Eclipse, Force. Confidential Eclipse IDE Plug-in, Force. Confidential Explorer, Force. Confidential Data Loader, Force. Confidential Excel Connector, Foorce. Confidential Platform.

Languages: Apex, C, C++, Java,PHP, JSP, Java Script, .NET, Action Script, UML, HTML, XML,SQL,ETL Concepts and Data Ware Housing Concepts.

PROFESSIONAL EXPERIENCE:

Confidential, Durham NC

Salesforce Administrator/Developer

Responsibilities:

• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of Salesforce (SFDC).
• Developed Reports, dashboards, and processes to continuously monitor data quality and integrity
• Created Reports and dashboards for each geography within service lines based on necessary analytics
• Act as the CPQ SME within the project team and guide clients. Build out detailed designs as well as execute on solutions that manage the entire Steelbrick Quote-to-Cash process, from configure, quoting, and proposal to order fulfillment.
• Prepare and design architecture road maps and communicate progress to clients and team.
• Work with the customer to help convert legacy data into Salesforce Steelbrick Quote-to-Cash instance and roll the implementation into the production environment.
• Develop, maintain and continually enhance a strategy around Tableau Data (TDE) files. Partner with the security team to develop standards for hosting Tableau services/application.
• Work with Business Applications, Business Analytics, and Sales Operations Team, this position will influence best practices in Analytics development, and related apps and tools
• Defines business requirements and creates high-level architectural specifications, ensuring feasibility, functionality, and integration with Salesforce and internal existing systems/platforms.
• Worked on the Front-end UI like HTML, XML, CSS, JSP, JavaScript, WSDL and SOAP. Experience developing with JavaScript, HTML5, and CSS3
• Knowledge of JavaScript frameworks including jQuery, Bootstrap.
• Implemented the requirements on Salesforce platform and Force. Confidential IDE Plug-in using Eclipse.
• Integration between SFDC Deal Support Request and UVC Licensing server using Apex Callout to trigger an email to be sent out from the licensing server with the trial extension file.
• Integration between SFDC Deal Support Request for Clear sea trial requests and Mariel Server using Apex Callout
• I have strong Salesforce service cloud experience and feels comfortable designing transformational solutions and working directly with customers to meet their business needs. We have responsibility for creating/sharing/collaborating on materials to support both sales and delivery.
• Involved in Salesforce Application Setup activities and customized the apps to match the functional needs of the organization.
• Worked on various Salesforce standard objects like Accounts, Contacts, Leads, Opportunities, Campaigns, Reports and Dashboards.
• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Created Wave applications by generating various Data Sets, Data Flows and working with JSON files and using SAQL.
• Integrated Salesforce org with Legacy customer system to retrieve customers.
• Created Lead assignment rules for lead routing mechanism.

Environment:: Force. Confidential Platform, Sales force Unlimited Edition, Salesforce, Custom/Standard Objects, Custom Tabs, Page Layouts, SOQL/SOSL Queries, Workflow & Approvals, Apex, Visual force, Web Services, Reports, Force. Confidential Eclipse Plug-in, Salesforce sandbox, data loader, Email Services, Security Controls, Chef, Jenkins, Docker.

Salesforce Developer

Responsibilities:

• Used Data Loader for insert, update and bulk import or export of data from Salesforce S-Objects Used it to read, extract, and load data from comma separated values (CSV) files
• Environment: Saleforce. Confidential platform, Force. Confidential ide, Apex, Visual·
• Used AAKonsult Payment Gateway AppExchange Application to process Credit Card Payments of Supporter
• Extensively worked on Jenkins, Buildforge and AnthillPro for continuous integration and for End to End automation for all build and deployments. Knowledge on creation of Puppet manifests files.
• Maintained the Devops tool stack for Salesforce Application.
• Knowledge of Build Automation tools like Jenkins and ANT scripts.
• Developed Custom Visual Force page to allocate Supporter Direct Debit Transaction amount to Supporter Gifts for the current month and to fulfill the Partial payments that were happened in previous months of a supporter.
• Developed a Scheduler to run at end of every month to calculate the next month payment based on the gifts frequency that are supported by a Supporter.
• Technology used Force. Confidential, Apex Explorer, and Apex Data Loader etc.
• Development of custom Visual Force pages and Apex Code to extend or in some cases overrides the configurable Salesforce solution.
• Deployed custom applications, Visual force pages, Apex classes and Triggers from Sandbox to Production
• Deploy using Change Sets and Eclipse tool from sandbox to production environments.
• Efficiently used tools like Apex Classes, Visual Force pages, triggers, workflows and approval processes to develop complex requirements of the customer.
• Worked closely with sales team and business analysts and performed detailed analysis of business and user requirements, designed the solution by customizing various standard objects of Salesforce (SFDC)
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Maintaining test coverage for all the classes and triggers and supporting deployment activities
• Worked on various Salesforce standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items,Leads, Campaigns, Reports and Dashboards
• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects

Salesforce Tools:Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

Salesforce Developer

Responsibilities:

• Involved in business requirement gathering, analyzing the requirement, and documenting the requirements.
• Designing, developing and data modeling of the Time It application.
• Developed Apex Classes, Visual force page, Test Methods and validation rules
• Used action Function, action Polar, action Support visual force page tags effectively.
• Used Home Page Component to integrate Time It application as sidebar component of case detail/edit
• Developed Apex Triggers, Apex Classes, Apex Web Services, Callouts, Test Methods and validation rules
• Remote Site Administration and Security to call Service Now thru Apex Callouts
• Developed Apex Classes, Triggers, Visual force pages, Test Methods and validation rules
• Used future method effectively to mark the milestones of Case Milestones as completed when milestone get completed.
• Used Entitlement Management effectively to achieve the application goals.
• Used Case Business hours to start and stop the SLA's of a case.
• Designed and developed Apex Classes, Controller Classes, Apex Triggers and Visual Force Pages for this application.
• Deploy using Change Sets from sandbox to production environments.

Environment:: Saleforce. Confidential platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Java Developer

Responsibilities:

• Created high level and the detailed design documents based on the use cases provided by the client.
• Developed the software modules implementing the JSF framework that is based on the model view controller design paradigm.
• The major challenge we faced is developing a scrollable grid with the dynamic values. Coded using richfaces and developed a grid component.
• Developed JUnit test cases to perform unit testing of the web services.
• Implemented Hibernate framework with spring integration for improving the performance of the Reporting modules.
• Used PVCS initially for version control and later switched to Subversion to utilize its advantages.
• Wrote complex SQL joins to retrieve data from DB.
• Involved in the development of Reusable component for some of the releases.

Application Developer

Responsibilities:

• Designed and developed the screens using Eclipse as an IDE which is deployed onto Tomcat server.
• Documented the requirements specifications document for the screens during the design phase.
• Participated in requirements gathering and design documentation.
• Created high level and the detailed design documents.
• Created impact analysis documents by understanding the business logic.
• Involved in the production support for some of the releases.
• Involved in identifying the unit test cases and tested the code thoroughly which doesn’t lead to the critical issues
• Used CVS as the version control tool.