TECHNICAL SKILLS:

IP Multimedia Subsystem (IMS) Voice over LTE (VoLTE IR.92 & IR.94) GSM CDMA Rich Communications Suite ( Confidential ) Session Border Controllers (SBC) WebRTC SIP Wi - Fi QoS, VoIP 3GPP GSM (GPRS)SMS MMS SIP Trunking SIP-TSIPpTLS IP Routing & Switching Sigtran Cisco Unity H.248 H.323 ISDN SS7 E911 Calea DNS ENUM Unix HLR Red Hat Linux Sun Solaris Oracle Virtual BoxCloud Architecture Solution Architecture Project Management Network & Product Design Fault Management Switches & Routers(Cisco,Alcatel-Lucent,Omni) Product Development Vendor Management Sip Screening Risk Mitigation Programming (Regex & XML) IP/TDM PBX SaaS IM/Presence SBC s OSS/BSS Diameter Protocol SDLC Geographic Redundancy Data Encryption Capacity TestingPre/Post Sales GraniteWebRTCLegacy Interopability Testing (PSTN/SS7/PBX) PCRFCustomSoftware Installation & Configuration Vendor Management Unified Communications Ubuntu OpenStack VMM-HI (Virtual Machine Management and Host Infrastructure) CloudBand (PaaS)AWS (Amazon Web Services) EC2 & Elastic Beanstalk & SDK & CloudFormation & CloudFront & S3 & RDS & CloudWatch Jenkins (CI Tool) Git (VCS Tool) Chef (CM Tool) Agile (Scrum) JavaScript & Bash

PROFESSIONAL EXPERIENCE:

Confidential, Alpharetta, Georgia

Sr. Lead Technical Consultant

Responsibilities:

• Design, Configure and Deploy Cloud, VOIP & IMS (IP Multimedia System) networks within existing Enterprise/Tier 1 customer SIP/TDM networks comprised of various 3rd party elements. (Avaya,Genesys,Sonus, Confidential -Siemens,Broadsoft,Aspect,Cisco..etc)
• Pre-Sales /Post Sales work consisting of responding to RFP, Customer Requirements, preparing SOW’s (Scope Of Work), Presentations, Demos and identifying Up-Scope opportunities.
• Build strong working relationships with customer stakeholders, while ensuring cooperation among company departments to ensure on time delivery and project success.
• Facilitate SDLC (System Development Life Cycle) & UAT (User Acceptance Testing) which includes end-to-end OSS/BSS testing, ensuring that all errors are tracked and reported to development and management teams.
• Network Services Platform (NSP) module experience (Fault Management System) / document and report findings to facilitate problem resolution per SLA and update lessons learned.
• Work with Product Development to align Software Deliverables for customer requirements and pricing of feature development.
• Integration of IMS/VOIP & TDM Call Center environments using DID (Direct Inward Dialing) in an MPLS network using Confidential (Presence/Instant Messaging) on Linux based platforms
• Successfully delivered milestones ahead of schedule for the following customers

Confidential

Technical Project Manager

Responsibilities:

• Create RFP (Request For Proposal) for Sponsored Projects while managing budgets (5-10 million) in a cross functional matrix.
• Management of Project plan to outline dependencies and predecessors per Task while outlining significant Milestones.
• Working with Vendors on satisfying previously defined Requirements and integration activities during lab and Production deployments.

Confidential

Sr. Lead VOIP/IMS System Engineer

Responsibilities:

• Implementation of Confidential /Unified Communications within standard VOIP and IMS architecture.
• Implementation and configuration of VoIP and IMS in a cloud environment (OpenStack, VMM-HI {Virtual Machine Management and Host Infrastructure}, CloudBand).
• Experience delivering IaaS & PaaS & SaaS in lab and production environment on Enterprise level
• Automation tools Experience (Chef, Jenkins); JavaScript & Bash scripting experience
• Network Design of HLD,LLD and UAT mapping to RTM(Requirement Traceability Matrix).
• Configuration of Diameter/SIP interfaces (Sh,Cx,Rf,Gm,Mr,Mg,Mj,Rx,Gx,Sp..etc) to establish communication between several components (MRF,HSS,AS’s,IeCCF,PCRF,CSCF’s,BGCF,MME,7750 PGW,SGW,MGC,MG,PBX, PCM) including implementation of Initial Filter Criteria, Service Indicator Repository Data pertaining to Telephony Application Server Features and SOAP/XML/HTTP connections for management of network elements.
• Management of Hosted PBX solution using REST API’s as well as webRTC to offer customer feature packages. (IaaS)
• Configuration of various registration methods (PRSET,IRSET,IMPU,IMPI) for both Surrogate and Direct registration.
• Design & Configuration of cloud platform using Cloudband & Openstack as middleware for interface to customer equipment.
• Design and Test Geographic Redundancy using various protocols(M2UA,M3UA,Megaco/H248) and Centralized Subscriber Data functionality for wireless, wireline and enterprise customers to allow direct registered endpoints redundancy from end-2-end(MME to HSS FrontEnd /Back End)
• Act as sole point of contact for end users during router/switch/VOIP,IMS and LTE deployments, and identify the root cause of systemic issues using various debugging methods (Mirroring port, tcpdump, tshark, logging enabled)
• Successfully delivered milestones ahead of schedule for the following customers (AT&T, Bank of America, TWC, Verizon, Target and nTelos)
• Responsible for project budgets ranging up to 10 million with margins between 20 - 30 percent for various deliverables by using productivity tools such as cost performance (earned value vs planned value).
• Manage and Lead multiple VOIP/IMS projects to deliver a turnkey with a strong track record of delivering projects with a broad impact on customers.
• Maximize ROI by utilization of a WBS to break down work packages from a cost perspective for managed services pricing.

Confidential, Tucker, Georgia

Responsibilities:

• Responsible for configuring, upgrading, maintaining and troubleshooting all major elements of HP servers (HP 3000 & HP 9000) and Dell servers for Credit Card servers and Mobile servers
• Implement new switch equipment. Test and turn cell site turn ups and system upgrades.
• Translations to manage alternate routes for outages, backups, 411, 911, SS7 translations.
• Translations using various protocols (H248/Megaco,M2UA/Sigtran,SIP) across ISDN,IP,PSTN
• Assisted in development and testing of new Mobile Application system that was deployed to help end user productivity.
• Worked with engineers on trouble tickets, ensure correct traffic routing and quick resolutions.

Confidential, Atlanta, Georgia

Lead System Engineer

Responsibilities:

• System integration and configuration and support telecommunication devices in UNIX (Solaris) and Windows base environments.
• Strong knowledge of software engineering life cycle from development to concepts and best practices
• Monitoring, testing and forecasting projects throughout the development lifecycle and working with clients to validate solutions.
• Successfully worked cross-functional and cross-organizational units with great results to deliver projects ahead of schedule.
• Integrated systems on site and performed formal system testing with clients