Credit & Collections Specialist Resume
2.00/5 (Submit Your Rating)
Vancouver, WA
SUMMARY:
- Strong customer service skills, both oral and written
- Excellent telephone customer service
- Able to delegate responsibilities to team members, monitor workflow, and prepare schedules
- Able to multitask and problem solve
- Ability to prioritize and remain focused on any work related issues
- Skilled at learning new concepts quickly while working well under pressure
- Moderate computer skills/negotiation skills - Excel, Microsoft word
- Proficiency with 10-key
- Type at least 35 wpm
- Several years of accounting work experience
- Notary
EXPERIENCE:
Confidential, Vancouver, WA
Credit & Collections Specialist
Responsibilities:
- Filing
- Posting and processing deposits for credit cards and checks
- Scan documents and post to system
- Work with Salesforce, Google Documents, MXP
- Answer and transfer phone calls and emails
Confidential, Portland, OR
Credit & Collections Specialist
Responsibilities:
- Call on Confidential and overdue vehicle payments
- Review reports for aging Confidential
- Set UCL limits for dealers
- Authorize or unauthorize dealers in system
- Post notes in corporate system on phone calls and conversations with customers
- Support front office with customer service at front counter on sale days and busy times
- Support title clerk with the processing of vehicle titles
- Notarize title paper work
Confidential, Portland, OR
MAFS Coordinator/MFS Specialist
Responsibilities:
- Manage client portfolios
- Evaluate customer accounts to determine credibility for payment plans, line increases, and purchasing
- Manage receivables and collections
- Process automobile titles
- Provide outstanding customer service
- Answer and return multiline phone calls and emails
- Enter data on the block during sales
- Maintain office without supervision
- Balance outstanding debt on a daily basis
- Notarize titles and contracts
- Set up and ran CUDL program (retail financing w/ Credit Unions for dealers)
Confidential, Portland, OR
Dealer Accounts Receivable
Responsibilities:
- Data Entry
- Customer service representative
- Backed-up Accounts Payable
- Check writing
- Sale day arbitration clerk
Confidential, Portland, OR
Temporary Worker
Responsibilities:
- Assigned to work at Confidential
- Data Entry
- Vehicle Check-In
- Sale day arbitration clerk
Confidential, Vancouver, WA
Waitress/Bartender
Responsibilities:
- Cashier
- Customer Service
- Light Janitorial