SUMMARY:

• Certified Salesforce Platform Developer 1 with 6 years of professional IT experience in software Analysis, Design, Development and Implementation using Salesforce CRM platforms and excellent in Java technologies with strong Object - Oriented programming concepts (OOPs).
• Extensive experience in Salesforce platform such as salesforce. Confidential, sales cloud, service cloud, and force. Confidential and domains like finance, telecommunication, real-estate and healthcare.
• Extensive experience using Sales force Administration (SFA), Custom Objects, Profiles, Creating Roles, Page Layouts, Org-Wide default, sharing rules, Work Flows, Approval process, Validation Rules, Reports and Dashboards.
• Strong Implementation experience on writing Triggers, Standard Controllers, customer controllers, Visual Force Pages, Apex classes, apex scheduler and batch apex.
• Experience in Case management, Web-to case and Email-to-case. Configured and worked on applications from the App exchange like EchoSign, Conga builder and case age business hour app and good knowledge on Skuid .
• Excellent experience of SOQL and SOSL for Querying and Searching Data on Force. Confidential platform.
• Extensive experience in eclipse IDE and integration tools like Apex Data Loader, import wizard and Web/Application Servers like Tomcat and Oracle.
• Good experience with REST APIs, and outbound messaging .
• Good understanding in Salesforce Lightning components and knowledge in implementing salesforce1
• Working experience with different migration tools such as ANT, change set and workbench and worked on different Salesforce. Confidential environments such as sandbox and production environments.
• Working experience in designing and developing applications using Java, J2EE Technologies like Servlets, Struts, JSP, JDBC, XML, and web services.
• Good working Knowledge in different web technologies like HTML 5, CSS 3 and JavaScript.
• Excellent communication and inter-personal skills, technical documentation and reporting skills, accustomed to working in both large and small team environments.

TECHNICAL SKILLS:

Tools: and Utilities: Data Loader, Force Eclipse IDE, Ant, Visual Studio, IE Web Developer and Mozilla Firebug Case age business hour, EchoSign and Conga builder

Salesforce. Confidential Technologies: Apex, Visual force, SOQL, SOSL, Apex Triggers, Workflows, Approvals, Email Templates, Formulas, Validation Rules, App Exchange, Salesforce. Confidential, Roles & Profiles, OWD, Apex SOAP, REST

Databases: Oracle, SQL server 2000/2005/2008

Languages/Methodologies: Apex, Visual force, XML, UML, JavaScript, Agile, Java, J2EE

Web/Application Servers: Tomcat Server

Technologies: Salesforce, Apex, Java, JavaScript, SQL.

Operating Systems: Windows XP/7/8/10 and Linux

PROFESSIONAL EXPERIENCE:

Confidential, Palo Alto, CA

Salesforce Developer

Responsibilities:

• Interacted with various business team members to gather the requirements and provided technical inputs for the user stories.
• Work on customization of standard objects like Lead, Account, Contact and Opportunity.
• Developed different VF Pages to suit to the needs of the application using different VF Components.
• Designed, developed and deployed Apex Classes, Controller Classes, and Apex Triggers, for various functional needs in the application
• Created and maintained the email templates to be used in the Workflows, Auto Assignment Rules and Auto Response Rules related to Lead Management module in Sales Cloud.
• Performed day to day User Management on SFDC Org by configuring Sharing Rules, Permission Sets, Roles and Profiles.
• Integrated lead scoring data from ELOQUA into SFDC to prioritize the lead.
• Implemented Lighting Components for small set of users in service console.
• POC: Created a graphical representation for showcasing all the relationship between contact and account and number of visits done per contact using D3.js.

Environment: Saleforce. Confidential platform, Apex Language, Visual force Pages, Custom Component, Custom Controllers, Workflow & Approvals, Process Builder, Visual Flows, Custom Objects, Custom Tabs, Page Layouts, Flows, Lightning, Salesforce1, Data Loader, Eclipse IDE and Notepad++ \

Salesforce Developer

Responsibilities:

• Interacted with various business team members to gather the requirements and provided technical inputs for the user stories.
• Created complex formula fields, validation rules, workflow, and approvals for the flexibility and functionality of force platform application.
• Implemented case management to track and solve customer issues.
• Involved in data mapping and migration of data from legacy systems to Salesforce. Confidential using data loader
• Developed different VF Pages to suit to the needs of the application using different VF Components.
• Worked with single sign on, SAML 2.0 to enable the agents to login to different applications
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Designed, developed and deployed Apex Classes, Controller Classes, and Apex Triggers, Visualforce pages for various functional needs in the application
• Implemented Service Cloud including: Service Console, Communities, Case Feed, Knowledge Base and Entitlements.
• Used Case age business hour app to show the purpose of the open case and Skuid to add rich look to the UI.
• Created Customer Channels like Web to case, Email to Case to provide a better customer support to the customers.
• Implemented live agent for the users
• Implemented Salesforce Lightning Components for small set of users within the organization
• Customized reports and dashboards to the track usage for productivity and performance of business.
• Used the sandbox for testing and migrated the code to the deployment instance after testing by using ANT.
• Created outbound messages to connect to the third party onsite systems.
• Used REST API for pushing back the data to Salesforce from external systems

Environment: Saleforce. Confidential platform, Apex Language, Visual force Pages, Custom Component, Custom Controllers, Workflow & Approvals, Process Builder, Visual Flows, Custom Objects, Custom Tabs, Page Layouts, Flows, Lightning, Salesforce1, Data Loader, Eclipse IDE and Sublime

Salesforce Developer

Responsibilities:

• Performed the role of a Salesforce Developer and a Business Analyst.
• Interacted with various business team members to gather the requirements and provided technical inputs for the user stories.
• Involved in all phases of Software Development Life Cycle (SDLC) and led the requirement gathering sessions, Design and JAD sessions.
• Involved in effort estimation and preparing/updating the technical specification document.
• Perform Functional testing and provide assistance during User Acceptance testing.
• Created custom object to track the changes made to few fields in Hardware Units to be able to analyse and generate reports.
• Set up time-dependent workflow to send email to the HW Owners with the training material when the sent training date is more than a year.
• Developed Apex Trigger to update the History Object whenever there is a change in Hardware Units and to update the Contact with Ownership, audit dates and other details.
• Developed JQuery and JavaScript to provide a Project Description Search, where in if multiple matches found, an auto complete search should generate.
• Used Conga app to generate invoice for the hardware products and used EchoSign app for the approval from the concerned teams.
• Developed Hardware Count Report by Apex class and Visual force page to display the Hardware Count associated with each Project description split by the Hardware Status. Provided ‘Export to Excel’ and ‘Export to email’ button.
• Created custom report types and summary reports to lists the Owner details along with the number of days the Owner is Unconfirmed and Hardware Inventory count.
• Integrated Salesforce with third party to collect the hardware unit information using REST API.
• Showed Demo’s to the client to proceed for deployment using change set.
• Updated the existing data for the new field values using the Apex Data Loader.

Environment: Saleforce. Confidential platform, Visual Force (Pages, Component & Controllers Apex Language, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls, Sandbox data loading, Eclipse IDE Plug-in

Salesforce Admin

Responsibilities:

• Performed the roles of Salesforce. Confidential Analyst/ Developer and Administrator in the organization.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application
• Worked on Custom Objects & Fields, Tabs, Components, Visualforce Pages, and Validation Rules on Objects and Tabs as per functional needs of the application.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization
• Performing Unit testing for the components based on test cases.
• Actively involved in the Minor enhancements for the applications.
• Responsible for the deployment from sandbox to production.

Environment: Salesforce. Confidential platform, Force. Confidential, Apex programming, visual force pages, apex classes, triggers, workflow, Approvals, Reports, Email services, import wizard

Java Developer

Responsibilities:

• Involved in requirement Analysis, documentation of high-level and low-level design
• Developing Spring Controller classes.
• Involved in development of Spring DAO layer which invoked database queries.
• Mapping the Java objects with tables by using ORM Framework.
• Involved in the development of DAO, Singleton and Factory Pattern Design Patterns.
• Business Logic & Data Access Logic code implementation.
• Object Creation and injection is done using Spring IOC mechanism.
• Responsible for consuming web services for different functionality.
• Worked with angular js and jstl tags to implement different view logic.
• Implementing the portal to Siebel interface integration logic.
• Implemented SOAP web service to connect to the third-party system.
• Implementing the quality technical fulfilment functionality.

Environment: JBoss 7, Java, Spring3.0, Hibernate3.2, Html, JavaScript, jQuery, AngularJS, Ajax, Eclipse, Web Services, SOAP, Windows 7

Java Developer

Responsibilities:

• Studied and analysed the business and functional requirements, Designed and developed SDLC using UML.
• Involved in writing JSPs, JavaScript and Servlets to generate dynamic web pages and web content.
• Worked on the Spring framework like Spring IOC and Spring DAO.
• Mapping the Java objects with tables by using ORM Framework.
• Business Logic & Data Access Logic code implementation and used WebLogic for design, development, and deployment of applications.
• Worked on database connectivity of NodeJS and MySQL.
• Developed the code to send the automated emails from NodeJS when an action is performed on view page.
• Object Creation and injection is done using Spring IOC mechanism.
• I have written JUnit Test cases, unit testing and integration testing.

Environment: Java, Spring, Hibernate, JSP, Java Script, HTML5, CSS3, Ajax, Web sphere, Oracle, XML, JMS, JSON, Junit, Log4j, Eclipse, SVN, Maven, Jenkins, Unix, Windows XP