Salesforce Admin/dev Resume
Chicago, IL
SUMMARY:
- Analytical and experienced software developer looking for an opportunity in a challenging environment.
- Experience in Object Oriented Programming, Test Driven Development and Design Principles.
- Highly adaptable to changing technical environments with good organizational and analytical skills.
- Resourceful team player in fast - paced, results driven environments with excellent communication skills.
TECHNICAL SKILLS:
Programming Languages: C, Java, Apex, R Studio
Web Development: JavaScript, JSP
Frameworks: Spring, Hibernate, Servlets
Database: MySQL, Oracle, SQL Server
Development IDE s: Eclipse IDE, NetBeans
Application Servers: Apache Tomcat, WebSphere
Testing Tools: Confidential Load Runner 9.xx, Confidential Performance Center, Confidential Diagnostics
Versioning: SVN, CVS, GIT
SDFC Tools: Apex, Visual force, Force. Confidential IDE, Triggers
PROFESSIONAL EXPERIENCE:
Confidential, Chicago, IL
Salesforce Admin/Dev
Responsibilities:
- Implemented the requirements on Salesforce. Confidential platform and Force. Confidential IDE Plug-in using Eclipse.
- Implemented Agile Methodologies, i.e. Test-Driven Development (TDD) with continuous builds and controlling iterative and incremental projects.
- Developed page and search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
- Implemented validation rules, email Templates, sharing and security rules for the application.
- Developed the user interface, which includes creating custom fields, objects, layouts, buttons, alerts and actions.
- Configured Identity confirmation, login restrictions, user interfaces and profile settings.
- Created workflow rules and defined related actions - tasks, field update, email alert, time triggered tasks, email alerts, field updates to implement business logic.
- Designed and developed Apex classes, Controller classes, Extensions and Apex triggers for various functional needs in the application.
- Designed various web pages in Visual Force for capturing various customer enquiries and implemented logic for migrating cases to different queues based on the type of customer enquiry.
- Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
- Knowledge on Build automation tools like Jenkins.
- Experience in GITHUB as a version control system.
- Developed on various Force. Confidential standard objects like reports and dashboards.
- Good knowledge on salesforce lightning apps, components, controllers, handlers and events in the existing organization.
- Familiar with Steelbrick (CPQ) for Salesforce to configure, price and quote new deals, add-on sales and renewals.
Environment: Saleforce. Confidential, Record types, Reports, Custom Objects, Custom Tabs Dashboards, Email, Triggers, Sharing Rules, PowerPoint, Excel, Waterfall, Validation Rules, Messaging, Dashboards, Standard and Custom Objects.
ConfidentialSalesforce Administrator
Responsibilities:
- Involved in business requirement gathering, analyzing the requirement and documenting the requirements.
- Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
- Created Custom fields, Objects, Tabs, Page layouts, Custom Buttons, Workflows Alerts and Actions, Approval processes.
- Worked on various Force. Confidential standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.
- Implemented record types for some objects to save different types of data into a single object.
- Customizing the application using Salesforce. Confidential features as per the business requirement.
- Assigned some special permission to some users using permission sets.
- Configured Identity confirmation, Login restrictions, User Interface settings and Profile settings.
- Created and deployed several reports for different user profiles based on requirement in the organization.
- Achieved import and export operations to load customer data and other master data adopting data loader.
- Implemented Validation rules, Email Templates, Sharing and Security rules for the application.
- Delivered continuing support in the areas of SFDC configuration, administration, reporting, data migration and solution design and project co-ordination.
- Creation and maintenance of system ETL integrations to Salesforce using Dataloader.io (Sandbox data population, Mass record updates, data management and integrity).
- Created workflow rules and defined related actions - tasks, field update, email alert, time triggered tasks, email alerts, field updates to implement business logic.
- Developed and maintained all operational and technical flows using Visio and Power point.
Environment: Saleforce. Confidential, Record types, Reports, Custom Objects, Custom Tabs Dashboards, Email, Triggers, Sharing Rules, PowerPoint, Excel, Waterfall, Validation Rules, Messaging, Dashboards, Standard and Custom Objects.
Confidential
System and Network Analyst
Responsibilities:
- Configure and troubleshoot multi-customer network environment.
- Installed Dentrix application on the system
- Ensured network, system, data availability and integrity through preventive maintenance and upgrade.
- Installed and maintained local printer as well as network printers.
- Handled installation of Windows NT Server and Windows NT workstations.
Environment: Windows 7/ 8/ 10, Dentrix, Firewall, DNS
ConfidentialPerformance Tester
Responsibilities:
- Understanding the non-functional requirements from business.
- Experience in testing web services (SOAP, REST, JSON) using JMETER & SOAP UI and ability to script in VuGen LoadRunner( web HTTP, Web service protocol)
- Involved in developing a typically customized script frame work and complex scripts for Load Runner.
- Design and create test scenarios and execute them in Confidential Performance center.
- Examine the structure and architecture of the software with an eye for performance to identify bottlenecks when possible. Ensure there's adequate planning for redesign and rescaling as loads shift
- Gather requirements, clarify with Dev/QA (if needed), review and work on test plan.
- Analyze the test reports and provide recommendations based on the reports to the respective teams.
- Create test data, executed test cases, documented results and log defects.
- Coordinate with different development team in case of any issue.
- Defect Management.
Tools: Used: Confidential Load Runner 9.xx, Confidential Performance Center, HPSM, IBM WebSphere, Confidential Diagnostics.
