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Salesforce Developer Resume

MN

SUMMARY:

  • Having 7+ years of IT Experience into Salesforce CRM platform both as Developer and as Administrator.
  • Documented Functional and Non - Functional requirements by collecting required information and analyzed the information gathered.
  • Experience in Configuration and Customization of Sales force CRM on Force.com platform using Visual force & Apex.
  • Experience in creating custom objects, custom tabs, custom fields, Record Types, Page layouts and Validation rules, Roles, Profiles according to application requirements.
  • Performed Administrative tasks like Creating multiple users, Roles, Public groups and implemented Role hierarchies, sharing rules and permissions based on user profile to manage sharing access among specific people.
  • Created Workflow rules and defined related tasks, Time-triggered tasks, Email alerts and Field updates.
  • Have valuable experience in Field Sets, Custom Labels and Custom Settings.
  • Handling data management inclusive of data loading, data translation, data migration using Apex Data Loader.
  • Writing Triggers to support custom business logic beyond Salesforce Standard workflow rules and Validation rules.
  • Have experience on creating Apex classes, Apex triggers and Visual force pages.
  • Have valuable experience in writing SOQL and SOSL queries.
  • Have experience on generating Reports and Dashboard in Sales Force.
  • Experience in developing Lightning Components, Controllers, Helper Methods, and Style Sheets.
  • Implemented the requirements on Salesforce.com platform and Force.com IDE plugin using Eclipse.
  • Extensive experience in Standard and Custom controllers in Visual Force for development of custom visual force pages and components as required by business.
  • Involved in Unit Testing for customization's and developments.
  • Resolved customer complaints and offered suggestions for improvements and enhancements.
  • Scheduled retrieval of report data to be used with an Analytical snapshot.
  • Debug Apex using Debug Logs and System Control Logs to catch the Exceptions.
  • Experience working across various SFDC implementations that are covering Sales cloud, Service Cloud and Apttus CPQ.
  • Having experience on HTML, CSS and JavaScript.
  • Worked with Salesforce AppExchange and Workbench.
  • Deployed the code from Dev sandbox to Test and Production Sandbox using change sets.
  • Have good knowledge of the functionality Salesforce CPQ.
  • Have good understanding and knowledge of the functionality of Web Services for SOAP API and REST API.
  • Good knowledge on Salesforce CPQ (Configure Price Quote) process. Involved and engaged in creating a quote for customers.
  • Have good knowledge of the functionality Salesforce Lightning.
  • Facilitated in developing interfaces between Salesforce and Oracle ERP using Informatics Cloud technology.
  • Adaptable to diverse work environments, technologies and systems.
  • Have good knowledge of the functionality Salesforce Lightning.
  • Demonstrated ability to complete projects within the established deadlines.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce.com, Apex Classes/Controllers, Visual Force Pages, Apex Triggers, SOQL, SOSL, Workflow & Approvals and Analytic Snapshots, Reports and Dash boards, AppExchange, Salesforce CPQ.

Tools: Data Loader, Import Wizard, Change Sets, Force.com IDE tool, Workbench.

Web Technology: HTML, Java Script, CSS and JQuery.

Other Technologies: Oracle Database 11g, PL/SQL

Operating Systems: Windows Family.

PROFESSIONAL EXPERIENCE:

Salesforce Developer/Administrator

Confidential, MN

Responsibilities:

  • Designed and deployed the custom objects and defined look up and master-detail relationship on the objects. Also, created the junction objects to establish connectivity among objects.
  • Documented functional and non-functional requirements by collecting required information and analyzed the information gathered.
  • Worked with various salesforce.com Standard objects like Accounts, Contacts, Leads, Opportunities, Products, Cases and Opportunity products.
  • Designed and Implemented Custom Apps, Custom Tabs, Approval process and Auto-Response rules to suit the need of the organization.
  • Designed sharing rules at object, field and record level to provide access for the limited users.
  • Created Workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates.
  • Performed Administrative tasks like creating multiple users, roles, public groups and implemented role hierarchies, sharing rules and permissions based on user profiles.
  • Consolidate multiple Lead sources for easy tracking by marketing/Sales department throughout the process.
  • Worked on designing the system based on UML components which include Class diagrams, Data flow diagrams and state diagrams.
  • Created various Reports, Custom Report types like Tabular, Summary and Matrix, and Dashboards to keep track of Custom and standard objects and configured permissions to reports based on user’s profile.
  • Used Apex Data types, Variables, Conditional statements, SOSL, SOQL queries to invoke Apex triggers.
  • Scheduled retrieval of report data to be used with an Analytical snapshot.
  • Created various Lightning Components using Controllers, Helper Methods, and Style Sheets using JavaScript and Apex controllers.
  • Performed activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com and checking the accuracy of the data.
  • Move changes and newly developed objects fields, pages, classes and triggers from sandbox to production environment using different methods like Migration tool, Salesforce change sets and Workbench.
  • Created Custom Visual force components and attributes to override the existing Standard Components to change the look and feel as per the business requirement.
  • Worked on Enterprise WSDL and Partner WSDL for different API call-outs.
  • Developed Controller Classes, extensions and Apex Triggers for various functional needs in the application.
  • Used Force.com developer toolkit and Eclipse IDE including Apex classes, Apex triggers.
  • Designing Custom user interfaces using Visual force pages along with HTML, CSS and writing custom classes to support the pages in salesforce.
  • Establishing real time integration of Salesforce.com with the existing on premise and cloud applications using SOAP and REST based web services.
  • Debug Apex using Debug Logs and System Control Logs to catch the Exceptions.
  • Created test scenarios on Sandbox environment and used Force.com component development wizard for relocating information between Force.com IDE and Sandbox environment.
  • Facilitated in developing interfaces between Salesforce and Oracle ERP using Informatics Cloud technology.
  • Integrated the Web services for extricating the information from outside frameworks to show in the pages of salesforce.com.

Environment: Saleforce.com CRM, Force.com platform, Chatter, Apex Classes, Visual Force Pages, Custom Objects, Custom Tabs, Controllers, Email Services, Workflow and Approvals, Security Controls, Reports, Change sets, Windows, Data Loader.

Salesforce Developer/Administrator

Confidential, Lansing, MI

Responsibilities:

  • Configuration part setup accordingly as per the functional needs such as Fields, Field Sets, Page Layouts, Record Types, Work Flow Rules, Creating/Editing Assignment Rules, Validation Rules, etc.
  • Worked closely with business partners to realize the full capabilities of Salesforce CRM.
  • Active participation in Project Management activities such as allocation of Tasks, communicating project status to all the stakeholders in a timely manner, Tracking of Project Progression Status, knowledge transfers and Participate in Client Facing Meetings.
  • Worked on various Salesforce objects like Accounts, Opportunities, Products, Reports and Dashboards.
  • Developing Apex Classes, Apex Triggers and Visual Force Pages for various functional needs in the application.
  • Designed, and deployed the Custom Objects, Custom Tabs, Entity-Relationship Data Model, Validation Rules, Workflow Rules, Auto-Response Rules, Page Layouts, Components, Visualforce Pages to suit to the needs of the application.
  • Maintaining Test Coverage for all the classes and triggers and supporting deployment activities.
  • Used SOQL and SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Created Workflow Rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
  • Customizing Batch Apex Classes and Scheduling Jobs as per the requirement.
  • Ensuring the cases are being created that comes through Web Forms accordingly and being routed to the associated support teams.
  • Used Data Loader for insert, update and bulk import or export of data from Work.com S-Objects Used it to read, extract, and load data from Comma Separated Values (CSV) files.
  • Generated the quotation word document from Salesforce.com and using the feature of Apttus CPQ product.
  • Creating Web Forms based on the stakeholder’s requirement.
  • Designed various Webpages in Visualforce for customers to select a variety of services offered by the org and Integrate Them with The Pricing Team.
  • Participating in UAT and interacting with the stakeholders, smoke testing before handing it for testing.
  • Finally deploying the changes into production using Change Sets.

Environment: Saleforce.com CRM, Force.com platform, Chatter, Apex Classes, Visual Force Pages, Custom Objects, Custom Tabs, Controllers, Email Services, Workflow and Approvals, Security Controls, Reports, Change sets, Windows, Data Loader.

Salesforce Developer/Administrator

Confidential, Chicago

Responsibilities:

  • Created and maintained Reports and Dashboards to provide fast access to key business metrics.
  • Worked on writing Apex Triggers and Apex Classes, Batch Apex, Scheduled Apex.
  • Ability to analyze requirements, determine, document and communicate the optimal design/development approach to meet the requirements.
  • Administered, configured, maintained Salesforce.com application user profiles, roles, assigning permissions, generating security tokens, validation Rule, upgrade installation.
  • Defined objects and Field Level Security for different profiles.
  • Wrote an Apex Trigger on Contact for cross object field update for reporting purposes.
  • Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.
  • Developed Object Oriented JavaScript code and responsible for client side validations using JQuery.
  • Worked extensively with the business sales and marketing teams for gathering business requirements and effectively communicated guidelines regarding project scope and project estimation timelines on a regular basis.
  • Performed administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.
  • Created and configured Email templates which were used by users for approval processes and other field updates.
  • Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level Security, Permission Sets for client services and marketing.
  • Customized Chatter objects and tabs to view progress and discussion on business process.
  • Worked in different sandboxes for development and testing, and involved in migrating the code to production instance in installments using Change Set.
  • Configured Chatter to track emails from Outlook to Salesforce.com by following a user.
  • Good Experience in working with Force.com SOAP, Bulk, and REST APIs.

Environment: Apex, Force.com platform, Web Services API, Visual Force Pages, Controllers, Encryption Fields, Workflow & Approvals, Security Controls, Page Layouts, Java Script, Reports, Dashboards, Eclipse IDE Plug-in.

Salesforce Developer/Administrator

Confidential

Responsibilities:

  • Involved in gathering Customer requirements from business user teams spread over Sales, Marketing and Customer service.
  • Developed and Customized SFDC application considering the client needs.
  • Created various users, managed profiles and workflows.
  • Created and distributed different communication templates based on profiles & roles.
  • Uploaded about close to a million records using the Apex Data loader.
  • Involved in deployment into production.
  • Responsible for building Reports and Dashboards.
  • Used Sandbox for testing the code and migrated the code to the deployment instance after testing.
  • Performed detail analysis of business and technical requirements and developed the Apex classes using platforms like Visualforce, Force.com IDE.
  • Developed Controller Classes, extensions and Apex Triggers for various functional needs in the application.

Environment: Salesforce.com platform, Apex Language, Visual pages, Triggers, Custom Objects, SOQL/SOSL Queries, Salesforce.com Sandbox, Record Level Security, Data Loader, Email services, Eclipse IDE Plug-in, HTML, Java, Service Cloud, Sales Cloud.

Java Developer

Confidential

Responsibilities:

  • Involved in various phases of Software Development Life Cycle (SDLC) such as requirements gathering, modeling, analysis, design and development.
  • Developed UI using JSP, Tiles, Java Script, and CSS.
  • Used JDBC for communicating with the database.
  • Developed Data model and stored Procedures.
  • Developed Servlets to process update information.
  • Supported team for production deployment including Code and Database.
  • Involved in Unit testing, System Testing and writing test cases.
  • Design Database tables and Wrote SQL queries and stored procedures
  • MySQL Server administration.

Environment: Java, JSP Struts 1.1, JDBC, J2EE, HTML, JavaScript and MySQL

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