SUMMARY:

• Confidential has 16 progressive years of IT experience, with increasing responsibility, which include his role as the Director of Enterprise Applications & Integration for the Confidential, Enterprise Office of Information Technology where he provides strategic leadership and implementation oversight for Confidential + legacy/web applications used by agencies/departments and partner organizations to enable enterprise efficiency and innovation through application development and integration solutions.
• His IT experience includes defining IT applications strategy, aligning IT strategy with business strategy, leading development and implementation of end - to-end software solutions and managing associated processes within the delivery pipeline, managing project portfolios and monitoring resource demands to ensure that all IT projects and programs are delivered within the defined scope, quality, time and cost requirements, software architecture/integration, budgeting, security controls/risk assessment, procurement/acquisition, vendor/relationship management, creating new and managing existing partnerships for custom/in-house, Confidential and SaaS development.
• Confidential is goal & detail oriented, adaptable and a multi-tasker.

TECHNICAL SKILLS:

Languages: UML, SQL, C++, Delphi, HTML5, CSS3

Software Tools: Planview, Microsoft - VSTS, TFS, Project, Visio, & SharePoint Jira, Axure RP, IBM Rational, HP ALM/Quality Center, Remedy, Heat

Technologies: Dynamic AX, Dynamic CRM, Salesforce CRM, ASP.NET/MVC, Java (ADF & Spring), IAM, Oracle Access Manager (OAM), Oracle Identity Manager (OIM), OID, Oracle DB, MS SQL Server, LDAP, MS Power BI, Oracle SQL Developer, WebGate, Stored Procedure, web services, SOAP, XML, Web API, SAML, Active Directory

Standards: CMMI, Confidential, FISMA, Section 508, HIPPA, HL7, MITA, ARS 2.0

Methodology: Agile/Scrum, PMBOK, ITIL, DevOps, SDLC, BABOK

PROFESSIONAL EXPERIENCE:

Confidential, MD

Director of Enterprise Applications & Integration

Technology: Microsoft Dynamic CRM, Salesforce CRM, ASP.Net, PowerBI

Methodology: Agile/Scrum, PMBOK, CMMI, DevOps, SDLC

Responsibilities:

• Provided strategic leadership, project management and operational oversight for enterprise applications used by agencies and departments in the Confidential to provide government services to constituents.
• Created Enterprise application strategy/roadmap to maximize IT value stream for Baltimore city.
• Managed project portfolios and monitoring resource demands to ensure that all IT projects and programs are delivered within the defined scope, quality, time and cost requirements.
• Championed digital transformation of enterprise applications and successfully managed multiple enterprise application projects.
• Managed capacity, demands, availability and continuity of the application service delivery, and identified innovative/unique ways, with a very limited IT budget and aging infrastructure, for continuous improvement of the application services for city employees, agencies and constituents.
• Designed new scale-out/service-oriented enterprise application architecture, Initiated and led modernization of enterprise content management solution, virtualized application infrastructure as part of disaster recovery and business continuity plan, and implemented agile approach for application services delivery to increase agility and operational efficiency.
• Worked with other agency IT leaders to better understand agency’s business needs and makes recommendations for strategic investments in technology, applications, business process, personnel, etc. that meets the agreed upon goals of the city agency.
• Prioritized conflicting/multiple work demands and ensured projects and workloads are completed on time while maintaining high morale.
• Recruits, develops, retains, organizes and motivates staff. Ensured continuous delivery of application support and services through direct management of service level agreements.
• Initiated and managed IT procurement/acquisitions and assist in preparation and/or review of SoW, RFI, RFQ, & RFP. Created & managed division's operation, enhancement and capital improvement budget each fiscal year.
• Created partnerships with non-profits and private organizations in Baltimore city to achieve IT strategic goals. Managed vendor/relationship.

Confidential

Integration Project Manager

Technology: Oracle Suite for Authentication (OID), Access Management (OAM), Authorization (OIM), Identity Management (OIM), Service-Oriented Architecture (SOA), ADF, Spring framework, Stored Procedure, Web Services, Web Gate, SAML, Oracle SQL Developer

Responsibilities:

• Successfully managed multiple Confidential / Confidential applications/integrations projects including managing all project resource.
• Identified system enhancements that will bring the project objectives to realization and met with business owners to discuss benefits of identified enhancements to their business units and get implementation buy-in.
• Responsible for initiating, planning, execution, monitoring and controlling, formal closing and operations/maintenance of business application enhancements and integration projects.
• Tracked project deliverables using PM tools. Ensured compliance with contractual agreement and SLAs as specified in SoW.
• Report project milestones and provide status reports to project sponsors, business owners and senior management.
• Monitored the status of all identified risks, identify any new risks, take corrective actions and update the risk response plan
• Proactively recognize and resolve technical and people resource constraints/blockers with respect to timelines/deliverables.
• Lead, coach, and motivate members of project team on a positive basis.
• Proactive and effective communication with all key stakeholders
• Facilitated scrum ceremonies, and project meetings - including kick off meetings with internal and external stakeholders.
• Formalized and obtained final acceptance for the project. Identified, documented and communicated lessons learned to stakeholders.
• Reviewed Confidential 800 Rev 4 guidelines and worked with the security team to plan, coordinate and manage the Security Control Assessment (SCA)/ATO process.

Confidential, MD

Technical Consultant

Technology: Expert 24, Java, Spring Framework, Service-Oriented Architecture (SOA), Web Services, SOAP, MS SQL Server

Responsibilities:

• Worked with the National Center for Confidential on tailoring the application and clinical content to adhere to Veteran Affairs’ patient population and clinical guidelines.
• Facilitated requirements meetings, including the peer review sessions, and status meetings with clients and project team.
• Elicited, analyzed and documented requirements for the HRA Core Application, HRA Analytics Portal, HRA Comparison Reports, User Management application, Audit Log application, Database Synchronization, and Integration with external systems (Veterans Affairs Information Technology Architecture, Master Veteran Index, My HealtheVet) using JAD sessions and rapid prototyping.
• Developed scope baseline, and schedules for the HRA project.
• Established milestones, anticipates issues, and monitored adherence to project scope, requirements and design documents, schedules, and the software development process.
• Created work breakdown structure (WBS) with the team to develop the schedule, resource, quality and change plans.
• Execute project activities in line with the project schedule.
• Effectively managed issues & changes to the project using configuration management approach.
• Maintained client relations and communications including status reporting and informal conversations.
• Reviewed Confidential 800 Rev 3 guidelines and created security control document for the HRA project. Managed Security Control Assessment (SCA)/ATO process and POA&M
• Ensured project team follows the approved change management process as documented in the change management plan.

Confidential

Business Analyst/Project Coordinator

Technology: Java, Microsoft .NET Framework, Service-Oriented Architecture (SOA), Web Services, SOAP

Responsibilities:

• Performed Business Analysis Planning and Monitoring, Enterprise Analysis, Requirements Elicitation/Analysis, Solution Assessment and Validation, documented business, functional & systems requirements including Use Cases, reviewed test plan, evaluated and assessed IT security controls
• Lead business analysis meetings, including requirements and architecture reviews, and delivered technical and business impact presentations with both IT team members as well as business owners.
• Performed impact and gap analysis of changes on business processes and existing technology.
• Performed data analysis to support evaluation of system defects or to develop requirements for new functionality; triage and troubleshoot complex user-reported system defects; assist in various system trouble shooting and balancing and correction efforts including analysis, verification and validation of issues and fixes
• Coordinated and monitored business analysis and project activities including on-time delivery, testing and production deployment.
• Provided support for multiple project types including Confidential (commercial off the shelf), new development, and enhancements/support.
• Developed functional test plans and user acceptance test plans and scenarios.
• Updated and maintained production and quality metrics of projects.
• Participated in project performance review meetings and discussions.

Confidential

PMO Business Application Analyst

Technology: Java, payment gateway API, ATM, POS

Responsibilities:

• Assisted Program/Project Manager in the management of the project life cycle by assisting in the development of comprehensive project plans to include both long and short-range goals and milestones.
• Provided analytical support for critical corporate initiatives including business function support for system development, migrations and consolidations, significant business area process improvement projects and complex product installations.
• Served as a liaison between Program Manager, customers, and state agency partners to address and resolve technical issues and implement improvements.
• Advanced client goals through effective execution of requirements and problem solving.
• Lead business meetings, including requirements and architecture reviews, and delivered technical and business impact presentations with both IT team members as well as business users.
• Key role in planning, testing, and implementation of business enhancements or changes
• Performed solution assessment and validation and ensured testing verifies the project requirements
• Managed routine and non-routine processing and change request
• Provided implementation project management support to clients
• Developed quick reference guide and provided cross training to the project client/team

Confidential

Network Analyst

Technology: Radio Frequency (RF), Active Directory, MS Exchange

Responsibilities:

• Interacted with clients to understand their network infrastructure needs.
• Developed network designs to achieve client’s network infrastructure need.
• Implemented building network designs for LAN via structured cabling and wireless technology.
• Configured Switches, Routers, gateways and other network devices to support business operation.
• Managed building data centers
• Maintained, improved, and managed operations for building network
• Update server & client infrastructure
• Ensure authentication and security for network
• Performed troubleshooting and generated report for management.
• Trained new clients on network procedures and priority list