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Package Solution Consultant/bsa  Resume


  • Ten years of IT industry experience encompassing a wide range of skill set, roles and industry verticals.
  • Proficient in analyzing and translating business requirements to technical requirements and architecture in P&C Insurance domain - Commercial Auto & Property, Personal Auto & Property, General Liability, Inland Marine, Standard Fire, Workers Compensation, Crime, Umbrella, Farm & Ranch Insurance.
  • Proficient working in Waterfall, Agile and Lean Project environments.
  • Experience in Workflow (Actions/Events/Documents/Follow ups), Billing, Accounting, Reinsurance and Claims management systems pertaining to General Insurance.
  • Experience in Rate Review & Compliance projects in Commercial Insurance Domain. Knowledge in Premium compare process using B2B Comp Rater.
  • Involved in preparing High Level Design and documentation for Rate review & compliance projects.
  • Strong Database skills and knowledge in developing SQL queries and use it for Policy/Premium extractions.
  • Excellent Development knowledge (extensive experience with analysis, design, development, customizations and implementation of software applications including ERP applications).
  • Certified in Guidewire PolicyCenter 7.0 (Configuration) and considerable knowledge in Gosu programming for Guidewire.
  • Experience in leading and managing teams. Handled multiple roles - System Support, System Admin, Developer and Application Consultant.
  • Trained and Certified in IDIT General Insurance System 7.0 a General Insurance framework developed by IDIT and maintained by Sapiens Inc.
  • Executed software projects for Agribusiness, Entertainment Business and Construction Industry.
  • Good communication skills, interpersonal skills, self-motivated, quick learner, team player.


Databases: FoxPro, Oracle 9, MS-SQL Server 2000, MS Access 2000, DB2

Languages: ColdFusion, Visual FoxPro, Visual Basic, VBA, Java, Oracle SQL, C/C++, Paradox, dBase III.

O/S: Windows XP/7, Windows NT/2000/2008 Server

Processes: SDLC, Waterfall, Agile Scrum, Incident/Defect Management using HP Quality Center, Work Request management using Rational Team Concert.



Package Solution Consultant/BSA

Key Roles & Responsibilities:

  • Serves as a liaison between Information Technology department, Project Management team and development team.
  • Closely Work with Client’s IT & Business divisions to gather business requirements and pass it to the development team for analyzing and implementing the requested functionalities.
  • Develop Technical Specifications/Unit Test Plan based on initial understanding from the requirement gathering/analysis and share it to the development team for further development and implementation of the solution.
  • Schedule regular touch point calls with Client’s IT/Business folks and development team to discuss with any road blocks on the requirements and get it clarified.
  • Participate in daily Scrum and regular Problem Solving meetings with Client IT and Business team.
  • Involve in monitoring/reviewing the works of the development team by scheduling daily scrum to discuss about the progress.
  • Handle the tasks of identifying system deficiencies and implementing effective solutions.
  • Responsible for managing technical resources within project schedule and budgets.
  • Assign the tasks of enforcing coding standards.Involved in preparing High Level Design and documentation for Rate review & compliance projects.
  • Involved in preparing High Level Design and documentation for Rate review & compliance projects.
  • Involved in preparing High Level Design and documentation for Rate review & compliance projects.
  • Responsible for creating and executing development plans, updating status of development efforts to project manager.
  • Involve in Risk analysis/ management based on back log versus projected deliverables per project commitments.
  • Performs code reviews and supervise and mentor junior developers.

Environment: AIX/Wintel, ColdFusion, Java Scripts, SQL 2000, Mainframe, DB2, Mainframe MQ, GIS.


Business Analyst

Key Roles & Responsibilities:

  • Analyse & understand IDIT Product requirements across multiple Lines of Businesses including Personal, Commercial and Specialty lines of business - from inception, through renewal and claims (for all types of P&C/General insurance, Motor insurance and health insurance) and interpret Client’s requirements.
  • Responsible to work on Service Requests and closely work with Client’s IT & Business departments in gathering business requirements and implementing Product Rate/Premium revisions within speculated time frame.
  • Involve in Product Rate reviews and updates Product Rates using Rules and Product Coefficients as per Client specifications.
  • Involve in revision of Product Premium calculation using Rule set up and Policy Document Template revisions using ODTE (Outgoing Document Template Editor).
  • Involve in monthly Premium reconciliation and validating Premium Accounting reports.
  • Create Functional Specifications/Unit Test Plan documents, share it with development team to implement, support development team for any clarifications throughout SDLC phase.
  • Provide System/Functional Knowledge transition to the development team/new joiners.
  • Conduct requirement gathering sessions/meetings with Client’s IT/Business team and Development Team.
  • Review artifacts and prepare Project Configuration Audits
  • Update Product Books in line with the Service Request (enhancement) implementation.
  • Perform Gap analysis between requirements and standard product scope with respect to industry practices.

Environment: AIX, Windows 2000/XP/7, Java/J2EE, JSP, Hybernate, DB2, FileNet, Siebel, ESB


Solution Engineer

Key Roles & Responsibilities:

  • Work closely with Commercial and help the Business in conceptualizing the IT requirement from their business requirements.
  • Suggesting and implementing possible solutions to any problem/requirement to the Application development team.
  • Write high level technical requirement for any IT upgrade or Infra structure replacements and involve application team to implement it.
  • Suggest IT Business Analyst in implementing the technical specifications for any business requirements with alternate approaches that they can choose.
  • Help business user in getting resolved for any application issues timely and quickly as possible by involving the application team in right time.
  • Help application team in getting the business requirement understanding more clearly in technical aspects.
  • Suggest any value adds that can be implemented in the application that would help client more benefit in terms of $ or time.
  • Contact Software vendors for any license issues or technical queries.
  • Update Software Catalog for the respective application in raising new certification request.
  • Create/update a Software Packages with the help of Packaging team.
  • Responsible for reviewing any Change Requests that would cause an application outage and communicate with the application team for doing timely checkouts.

Environment: Windows 2000/XP, Java/J2EE, JSP, Oracle TopLink, WebSphere Application Studio Developer, Visual FoxPro, Paradox, DB2.


Senior System Engineer

Key Roles & Responsibilities:

  • FRAS is a Visual FoxPro 6.0 application which earlier was developed in FoxPro 2.5 DOS Version later converted to VFP6.0. FRAS has multiple users at different locations in SPOKANE & FRESNO in US. It’s a kind of Insurance application wherein users are able to enter policies with respect to Properties, Liabilities etc. Issue, Endorse/Midterm change, Renew some major transaction procedures.
  • Provide production application support wherein users log in the application issues via a problem tracking tool called ‘BMC Remedy’. I was responsible to identify & resolve the issues within speculated time.
  • Follow SDLC cycle and update the effort and artifacts in Project Control Book (PCB). SDLC includes Requirement Analysis, Preparing High Level Estimate, Detailed Design Document, Test Plan/Unit Test Cases, System Test Cases as per company standard and get it approved from the On-site Product Designer or Business Analyst.
  • Effective discussion with the on-site customers (Solution Engineer/Business Analyst) if any clarifications are needed on Change Requests Requirements or production issues.
  • Perform evaluation of Business codes and do code/Database changes as per business requirement.
  • Coordinating with On-site Clients/Customers to follow the procedure & make sure them to bring the deliverable in time.

Environment: Windows 2000/XP, Java/J2EE, JSP, Oracle TopLink, Websphere Application Studio Developer, Visual FoxPro, DB2.


IT Executive

Key Roles & Responsibilities:

  • I was responsible for porting the Clipper source codes for the Insurance Application System in to Visual FoxPro and recompile after syntax corrections with the compatibility measure.
  • Evaluation of Business codes, do changes as per requirement, Integration of UI Screens with existing business logic compromising the full functionality of old Application, Designing forms as required and Integrate same.
  • Coordinating with IBM US Clients to follow the procedure & make sure them to bring the deliverables in time.
  • Ensure that development is performed as per requirements
  • Communicate activities/progress to project managers, business development, business analysts and clients

Environment: Windows 2000/XP, Clipper, Visual FoxPro 9.0


System Coordinator

Key Roles & Responsibilities:

  • Trouble shooting the Company (Construction) Software (CEMA - Construction Enterprise Management) developed in Visual FoxPro 6.0.
  • Develop program in FoxPro/Visual FoxPro for generating customized reports for the Company to submit to the Clients per the specifications provided by the Planning Engineer.
  • Sending Reports like Monthly Performance Report, Job Cost Reports & Monthly Extractions to Regional Office through e-mail /FTP Site.
  • Vendor Registration & Verification
  • Documentation and Monitoring of files to Regional Office/Clients
  • Desktop/Network Support to Information System Development (ISD)
  • Installation and Checking of Software/OS(Win9X/Microsoft 2000 Professional/XP/Server)

Environment: Windows XP/2000, Visual Microsoft Visual FoxPro, MS Access2000, MS Project

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