Administrative Assistant Resume
5.00/5 (Submit Your Rating)
Washington, DC
SKILLS:
Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Supply Management. Diligent, Reliable and Friendly.
PROFESSIONAL EXPERIENCE:
Confidential, Washington, DC
Administrative Assistant
Responsibilities:
- Perform day - to-day administrative functions and general office duties including but not limited to word processing, copying, filing, faxing, answering phones, financial aid and student enrollment.
- Provide information to student callers in accordance with School’s Policies and Procedures; transfers calls as needed; works with central reception to ensure adequate phone coverage.
- Welcome and greet students/clients/visitors to the office in a manner that is helpful and friendly; determines purpose of visit and direct them to the appropriate person.
- When scheduling appointment, carefully screen students for adequate information that must be presented at time of visit. Call Students daily to confirm next day’s appointment.
- Adheres to all School policies on safety and security; maintain restricted areas safe by safeguarding keyless entry codes and computer system passwords in strict confidentiality.
- Exercise utmost diplomacy and tact to provide excellent customer service for students; practice confidentiality and privacy protocols in accordance to School policies.
- Exercises problem-solving and conflict resolution skills when handling Student complaints; refer student complaints to appropriate designated personnel as needed.
Confidential, Capitol Height, MD
Overnight Associate
Responsibilities:
- Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival.
- Welcomes visitors by greeting them, in person or referring inquiries.
- Directs visitors by maintaining employee and department directories; giving instructions.
- Maintains security by following company procedures.
- Maintains safe and clean area by complying with procedures, rules, and regulations.
- Contributes to team effort by accomplishing related results as needed.
Confidential, Bowie, MD
Assistant Manager
Responsibilities:
- Keep up-to-date with safety checks
- Set up marketing programs
- Enhance customers' experiences at the park
- Navigate through large crowds
- Ensure satisfactory customer service from all employees
