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Administrative Assistant Resume

5.00/5 (Submit Your Rating)

Washington, DC

SKILLS:

Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Supply Management. Diligent, Reliable and Friendly.

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Administrative Assistant

Responsibilities:

  • Perform day - to-day administrative functions and general office duties including but not limited to word processing, copying, filing, faxing, answering phones, financial aid and student enrollment.
  • Provide information to student callers in accordance with School’s Policies and Procedures; transfers calls as needed; works with central reception to ensure adequate phone coverage.
  • Welcome and greet students/clients/visitors to the office in a manner that is helpful and friendly; determines purpose of visit and direct them to the appropriate person.
  • When scheduling appointment, carefully screen students for adequate information that must be presented at time of visit. Call Students daily to confirm next day’s appointment.
  • Adheres to all School policies on safety and security; maintain restricted areas safe by safeguarding keyless entry codes and computer system passwords in strict confidentiality.
  • Exercise utmost diplomacy and tact to provide excellent customer service for students; practice confidentiality and privacy protocols in accordance to School policies.
  • Exercises problem-solving and conflict resolution skills when handling Student complaints; refer student complaints to appropriate designated personnel as needed.

Confidential, Capitol Height, MD

Overnight Associate

Responsibilities:

  • Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival.
  • Welcomes visitors by greeting them, in person or referring inquiries.
  • Directs visitors by maintaining employee and department directories; giving instructions.
  • Maintains security by following company procedures.
  • Maintains safe and clean area by complying with procedures, rules, and regulations.
  • Contributes to team effort by accomplishing related results as needed.

Confidential, Bowie, MD

Assistant Manager

Responsibilities:

  • Keep up-to-date with safety checks
  • Set up marketing programs
  • Enhance customers' experiences at the park
  • Navigate through large crowds
  • Ensure satisfactory customer service from all employees

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