Head - Infrastructure & Cloud Management Services Resume - Hire IT People

SUMMARY:

Self Driven Infrastructure Management Services professional with 18 years of Global IT Industry experience covering IT sales strategy, complex project management, solution structuring, transition and transformation projects covering multiple geographies.
Opened new logos with large multi year contracts for IT Infrastructure services including takeover of IT assets and rebadging subject matter experts while maintaining the bottom line and giving clients the flexibility of hybrid cost models.
Consistently exceeded business goals through campaign management, advisory relationships & value proposition development with clients.
Repeatedly successful in lead generation, client partnering & developing win strategies for profitable business outcomes.
Good experience and understanding in service management, automation, analytics & new world of ITO financial structuring
Single point of contact for establishing and nurturing IMS relationships with CXO’s, advisor groups & client decision makers.
Past experience as IMS solution architect and certified in multiple technologies with hands on design & deployment experience from Service Desk, EUC, Data Center, Cloud Computing & Cyber Security.
Ex - Army Officer with demonstrated leadership, teamwork, collaboration and conflict management skills.

EXPERIENCE:

Confidential

Head - Infrastructure & Cloud Management Services

Responsibilities:

Responsibilities include sales, solution design and contract negotiations of Infrastructure Management solutions in North American geography.
Managing a diverse team of IMS sales & solution architects across NA geo
Open & penetrate untapped markets by positioning strong and differentiating solutions in IMS segment with cutting edge technology and smart automation solutions
Ensure client retention and involve in growth/penetration activities not limited to contract renewals and exploring up-sell and cross-sell opportunities
Creating, coaching and driving technology based differentiators for go to market strategies.
Partner with clients on enterprise IT transformation projects, financial & contractual structuring.

Confidential

Sr. Director - Global Infrastructure Management Services

Responsibilities:

Responsible for developing, validating, qualifying, and closing Infrastructure opportunities for Confidential .
Identify specific sales opportunities within existing and prospective clients & present Confidential ’s services and solutions portfolio
Grow quality opportunities pipeline & win profitable deals through mutually beneficial & trust-based relationships with clients & advisor groups.
Drive growth for Infrastructure services service line. Consistently matched or outpaced global service line growth goals.
Lead and close large proactive RFP pursuits from the front with good value proposition for the client and right win themes.
Pursuits include: - Helping customers choose Infrastructure-as-Service Compute models & solutions based on business application needs - Opportunity creation in emerging technologies such as virtualization, IaaS, Cloud enablement services - Transformation projects in End user compute, Data Center rationalization, Service management and Service Integration.

Confidential

Entrepreneur & Founder

Responsibilities:

Planned, designed and deployed the first Datacenter in India for Virtusa in Sep 2000. Transitioned to IMS pre-sales role in US presenting professional and comprehensive Infrastructure Management Services to existing and new enterprise clients.
Effectively manage customer expectations regarding IMS solutions, delivery costs and timelines.
Expansion of strategic accounts by discovering opportunities and comprehending client’s enterprise IT challenges.
Provide clear value to the clients by creating visibility & transparency on Infrastructure & Applications.
Responsible for overall IMS execution including directing program managers & staying close to realities of resource planning and staffing.
Provide reasonably accurate forecasts of all pipeline opportunities to achieve company’s growth objective
Provide strategic Leadership & Vision to the competency.
Manage, Mentor & Groom the next level of potential team members as leaders.

Confidential

Senior Consultant

Responsibilities:

Remote Monitoring of all Client Infrastructure & Applications
Actively engage in pre-sales pursuits.
Direct technical Infrastructure Projects.
Design & Project manage LAN & WAN environment for the Clients
Bridge the technical gap between ERP Implementations & Client Infrastructure requirements.
Design Business Continuity & Disaster recovery planning for existing engagements.
Act as a Mentor to all key direct reports.
Maintain high morale and motivate the project teams to perform at high efficiency.