Receptionist/Administrative Assistant Resume Birmingham, MI - Hire IT People

SUMMARY:

Experienced in retail, office and medical support services, business solutions, recreational fitness and security/ corrections (73 credit hours ).
Areas of expertise include excellent customer service, office administration, medical records / receptionist skills, sales and new employee training.
Extensive knowledge and experience in the real estate industry, processing loans and working on motions for the court.
Also skilled in medical billing, Medicaid, Medicare, HMO and PPO billing. Proficient with industry relevant computer skills (Word, Excel, PowerPoint, Access and Outlook ).
Ability to establish relationships and communicate effectively at all levels. A competent multitasker and strong team player.

PROFESSIONAL EXPERIENCE:

Confidential, Birmingham, MI

Receptionist/Administrative Assistant

Responsibilities:

Answered a multiline phone, scheduling appointments for thermal imaging studies, taking in a high volume of phone calls daily and dispersing calls to other internal office staff.
Worked with programs such as Microsoft Word and Excel extensively. Also worked with mail programs such as Outlook daily, and sent various emails, as well as responded to incoming emails.
Worked with various other programs including Docmein, which assists in scheduling appointments.
Maintained organization of daily tasks given; multi - tasked.
Ability to meet important deadlines, and make sure tasks were done timely.
Performed various clerical and administrative functions in addition to receptionist duties.
Managed personal and business correspondence, maintained appointment scheduler.
Maintained an accurate filing system handling internal and external activities.
Responsible for sorting incoming and outgoing mail.
Worked on functions within the internal server of the company including organizing files, formatting usb memory sticks, and other various functions within patient files.

Confidential, Troy, MI

Bankruptcy Loan Processor

Responsibilities:

Assisted in processing loans in bankruptcy cases, including motions for the court.
Reviewed, evaluated and advised clients on the process of claims, and assisted in providing management of bankruptcy portfolios.
Worked with programs such as Microsoft Word, Excel.
Extensive spreadsheet knowledge and experience.
Ability to multi-task and learn a variety of different client sites, and procedures.
Ability to meet important deadlines, and make sure tasks were done timely.

Confidential, Madison Heights, MI

Patient Representative/Case-worker

Responsibilities:

Assisted patients with applying for Medicaid to help in covering their hospital bills.
Assisted providers in obtaining signatures on various documents: affidavits of no insurance, completed no - fault claim forms and assignment of benefit claim forms.
Assisted in locating and filing police reports, resolving coordination of benefit issuesapplying for Medicare A, B and D, processing Medicare buy-ins as well as Social Security application filings; all of which has contributed significantly to hospital and pharmacy third party payer revenue.
Qualified to deal with every Medicaid, Medicare and Social Security application situation.
Established an excellent working relationship with each patient.

Confidential, Troy, MI

Sales Associate

Responsibilities:

Opened and closed local store to general public.
Assisted customers with new personal mailboxes, copy and label services, stamps and office supplies.
Performed special digital printing from memory sticks or CD s.
Shipped up to 150 boxes per day to locations within the United States and other worldwide destinations adhering to UPS and postal standards.
Provided specific training for new employees.
Served as company notary public for postal customers.

Confidential

Administrative Assistant to President

Responsibilities:

Managed personal and business correspondence, maintained appointment scheduler and provided special reports to the President.
Answered a multiline departmental phone dispersing calls to recruiters and other internal office staff.
Worked closely with recruiters, engineering and IT departments involving reformatted resume s and other related duties.
Maintained an accurate filing system handling internal and external activities.
Responsible for sorting incoming and outgoing mail.
Proficient in Microsoft Word, Excel, PowerPoint, Access, and Outlook Activities.

Confidential, Troy, MI

Office Assistant

Responsibilities:

Answered and scheduled Dr. appoints.
Retrieved and filed medical charts.
Assisted Dr. with medical records and procedures.
Proficient in Microsoft Word, Excel, PowerPoint, Access, and Outlook Activities.
Answered general questions for patients concerning insurance related issues on the phone and in person.