Operations Supervisor Resume Dearborn, Michigan - Hire IT People

SUMMARY:

I am driven person, eager to learn new methods of building customer satisfaction. I have strong interpersonal and communication skills. I also have above average computer skills. Always moving quickly to the top in companies that I have worked for, being a strong leader that people are very comfortable going to for guidance. I am very adaptive and accepting of any policy changes and very eager to provide a positive customer experience

PROFESSIONAL EXPERIENCE:

Confidential, Dearborn, Michigan

Operations Supervisor

Responsibilities:

Field Technician - perform onsite computer installs and repairs, small network installs, printer installs and repairs
Repair computers, perform system diagnostics and upgrades
Sell products and solutions; exceed sales goals
Train my team in computer repair, to sell products and solutions, and provide superior customer service
Keep Planograms current
Monitor associate productivity and efficiency achievement
Monitor and anticipate store needs for supplies

Confidential, Taylor, Michigan

Associate

Responsibilities:

Stock shelves, clean facilities, check in merchandise, help customers

Confidential, Southington, Connecticut

Associate

Responsibilities:

Stock shelves, clean facilities, check in merchandise, clean parking lot, provide excellent customer service

Confidential, Watertown, Connecticut

Manager

Responsibilities:

Complete Store orders, check - in merchandise, distribute daily task, completed Plan-o-grams including placing P.O.S. Handle customer complaints.
Remained in top 5 of store sales by building customer satisfaction and coaching employees on pushing sales.
Keep Store Staffed, write schedules

Confidential, Jackson, Louisiana

Manager

Responsibilities:

Place orders for store product
Train associates on register and stocking
Complete invoicing
Set Planograms
Write schedules

Confidential, Oklahoma City, Oklahoma

Team Lead

Responsibilities:

Answer technical calls from customers
Take escalated calls from irate customers to de - escalate the call
Coach team on how to resolve customers technical problems quickly the first call.

Confidential, Los Angeles, California

Supervisor

Responsibilities:

Take calls for orders on phone systems
Install key telephone systems and data networks
Train new hires on installations
Program telephone lines and phones according to customer s needs

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Operations Supervisor Resume

Dearborn, MichigaN

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