Global Program, Strategy & Solution Architect Resume
New York, NY
SUMMARY:
- A results - oriented Senior Solution & Information Architect, Digital Marketing Solutions, Data Integration, Digital Asset Management and Dashboards with strong client interaction
- IT Professional since 1997 with a focus in Enterprise Content Management, SEO, Digital Marketing Solutions, Enterprise Search & Classification / Taxonomies, Records Management, Cybersecurity, Metric driven Dashboards, Information Management Strategy, MDM, Digital Asset Management, Mobile Innovation, Email Archiving, Text Analytics, User Experience & Design Teams, Collaboration and CRM.
- Background technical experience in Adobe AEM, Enterprise WCM, CMS, CRXDE, CRXDE Lite, OSGI, JCR, Apache sling, template development, Adobe Social, Adobe Site Catalyst, CQ5, Drupal, Wordpress, Documentum
- Expertise Implementing Tealium, Elastic Search, Coveo, Demandbase ABM, Analytics & metrics
TECHNICAL SKILLS:
Web 2.0 Technologies: SEO, Blogging, Social Networking, Social Bookmarking, Web-services, Participation methods/marketing, Folksonomy, syndication
Business Process Management & Modeling: Savvion Business Manager 6.x, Savvion Modeler& Workflow (Logic & Data), Savvion Rules &Adapter, BPMN (Business Process Modeling Notation)
Autonomy Enterprise Search Training: Idol Search 7.x, Autonomy Classification, Business Console, Meridio (Records Management), Aungate (Legal Hold), Virage MediaBin / DAM, Autonomy Records Management (ARM), IDOL 10 Architecture, Autonomy TeamSite, Autonomy LiveSite, Autonomy Site Publisher, Autonomy OpenDeploy
Adobe Digital Asset Management: CQ5 DAM, Adobe AEM, Adobe Assets & Target Adobe Analytics, Adobe Social, DTM. Adobe Data Workbench, Adobe Ad Cloud, Insights
User Experience: Usability Engineering, Process Management, Wireframes, Mock-Ups, Prototypes, Style Guidelines, Information Architecture, Usability Evaluation, Usability Testing - HFI Certified Usability Analyst (studying for CUA), Personas
Tagging & Search Technology: Tealium, Elastic Search, Coveo Search
PROFESSIONAL EXPERIENCE:
Confidential,New York, NY
Global Program, Strategy & Solution Architect
Responsibilities:- Defined the digital technology Strategy, Roadmap and Platform Architecture to support omni-channel personalization and account based marketing platform
- Lead global technical teams in building out POC (proof of concept) integrations between multi-vendor solutions including Adobe AEM, SalesForce and Demandbase, Tealium and Social Media solutions.
- Mercer SME on the Adobe Marketing Cloud solutions and core services: Adobe Campaign, Adobe Analytics, Adobe Target, Adobe Audience Manager, Adobe Social, Adobe DataWorkbench, Adobe Dynamic Tag Manager, and managed multiple digital engineering teams (in India, London UK, USA) including website development teams, mobile application development team, QA teams, and business intelligence team.
- The teams consisted of 15+ resources including analyst, engineers, and consultants.
- Sit on Global Marketing and IT Leadership Board responsible for marketing technology direction, analytics / metrics, business intelligence, and resource management. My function in this setting was more strategy around analytical trends, processes, business intelligence
- Hands on technical experience in some pilots
Confidential,Austin,TX
Adobe AEM Global Solution Architect
Responsibilities:- Confidential Client - Avis / Budget, ARO (AEM 6.1, Publisher, Author, Forms, Dispatcher, Analytics)
- New platform, multiple data centers, new analytics solutions for client retention
- Confidential Client - Samsung (Media Bin to AEM 6.x migration, Adobe Analytics, DTM, Adobe Assets, Campaign, Adobe Premiere Pro)
- Marketing Campaign Solutions, Segmentation, Dashboards and Migration
- Adobe Assets setup into Premier Media Browser / Bin for video clip merging and customization
Confidential,NC
Senior Solution Architect / Corporate Security Delivery Manager
Responsibilities:- Global Markets
- Risk Management, inclusive of multiple risk stripes, risk governance and heightened standards
- Legal
- Compliance and Regs
- Privacy Technology Division used FileNet and SharePoint
Confidential,CT
SME - IT & Business for Digital Asset Management (DAM)
Responsibilities:- Senior Project Manager / Global Technical Adviser to the Global implementation of Digital Asset Management (DAM) and Brand Portal Intuitive at Confidential . My typically correspondence is with Sr. Executive leadership in USA, Hong Kong, Spain, and Korea, China (Western Europe and Asia Pacific) as it pertained to Metadata Management, DAM Security and Asset Tasks and Reporting.
- Strategic Planning in determining product roadmap with business clients, partners and service line leaders
- Setup and used Adobe Assets (AEM) and Adobe Sites for European marketing clients as Confidential Europe and Australia already had licenses for Adobe AEM. Merged the workflows and tasks between Adobe Assets (Europe) and MediaBin (USA)
- Configure Adobe Promote for US / Europe
- Configured and used Adobe Premiere for video asset importing and differentiating versions for multiple channel consumption.
- Used Adobe Dynamic Tag Management (DTM) Platform in conjunction with MediaBin Asset Management so Assets worldwide had proper Metadata mapping and adhered to DITA standards
- Created a strategy for the client's Social Media team and program managed multiple projects.
- Participate in strategic planning with key client and organizational stakeholders to establish project scope and requirements.
- Establish project team roles and responsibilities, facilitate senior management stakeholder review meetings, project team meetings and client meetings to share project status.
- The collaboration is mostly virtually/remote with Sr. Business Executives and IT team of designers and architects (MediaBin DAM, Teamsite, Drupal, Adobe Assets, and IDOL 10) worldwide. I provide guidance to operations and development on a daily basis in Autonomy MediaBin platform and TeamSite for Brand Portal (utilizing the MediaBin Platform).
Confidential, PA
Legal Technology Specialist - Autonomy HP Worksite Desksite, Filesite& Oracle UCM, Enterprise Content& Metadata Management
Responsibilities:- Integration Lead of all Legal Matters Databases between Confidential and Confidential .
- Developed Metadata Management processes, tools and best practicesto promote standardization within the legal organization of Confidential and NBC.
- Managed and collaborated cross-functional team members, vendors using Governance policies
- Strategic Planning in determining product roadmap with business clients, partners and service line leaders
- Oversee the matter-centric design of new systems Autonomy HP iManage Worksite, Desksite, Filesite, Mobility for the unification of content (legal) across email inboxes and file systems and between colleagues, partners, and customers.
- Design and configure workflows, folder structures and other collaboration spaces.
- Used Adobe Assets AEM and connector supplied to pull documents and metadata from repositories in NBC and Disney as NBC already used Adobe AEM
- Setup Adobe Analytics and rules based on Geo-tagging, latered fed this information into Adobe DTM
- Provides system performance optimization, maintenance and production support
- Implement Milan software (from Prosperoware) as Legal Matter Hub
- Setup A/D Sync that would synchronize users as they come into/out with the DMS
- Part of Legal Technology Committee
- Legal Process Understanding (both Confidential & NBCUniversal)
- Setup Autonomy IDOL Search Server with Worksite (includes exchange communication server integration and PST importing)
- As of July 2014 I am leading an effort to stand up MediaBin for a Digital Asset Management Pilot.
Confidential,South San Francisco, CA
Information Architect / Taxonomist
Responsibilities:- Iteratively refine design wireframes and workflows based on feedback from product teams, business stakeholders, or clients
- Produce storyboards, site maps, wireframes, interaction flow diagrams, and other design artifacts
- Establish and defend user-centric design principles
- Refine overarching user experience guidelines
- Turn rough ideas/requirements into touchable, measurable user experiences, designing and planning interfaces based on modern design patterns for web and mobile platforms
- Strong understanding of iOS and Android human interface guidelines and principles
Confidential,Boston, MA
Sr. Solution & Information Architect
Responsibilities:- As a lead, I worked closely with the business leads in eServices and the Enterprise Architect delivery unit of the IT division. The engagement involved integrating Documentum repository artifacts, eRoom Cabinet data, Virage MediaBin, Salesforce.com platform data, Oracle Dbase information, OpenText Repositories, Cloud based data modules (e.g. Amazon EC2, LinkedIN, etc.) and social media analytics / metrics into a common platform offering globally for internal eServices divisions.
- After my small team created this portal /Dashboard offering (currently it's me as LEAD, a developer & a business analyst) we now are now attempting to bring silo'd applications that's authenticated into the platform to bridge the gap between data inside, data in the cloud, data in social media and authenticated data. This would make a one stop INFORMATION STORE with a dynamic taxonomy for all eServices and eBusinessGlobally. The connector & search technology was Microsoft FAST and Solr (to do midnight topic set crunching).
