SUMMARY:

Accomplished and highly tenacious business executive who has managed C - suite relationships for $ 200 million USD Banking and Media segment globally while delivering 30% y-o-y growth at 35% margins. Leveraged solid leadership and management aptitude as well as in-depth knowledge of value chains in providing sound business and technology consulting. Excels at assessing the impact of emerging technologies such as social platforms, cloud computing, artificial Intelligence, machine learning and analytics across various industry segments. As a thought leader in the “digital technology” space, can help in transforming traditional value chains to effectively transform business. Is willing to relocate within US and globally for the right leadership role and responsibility.

AREAS OF EXPERTISE:

• Business Management and Development
• AI/ Machine learning centric automation
• Revenue Generation
• Cloud Computing Adoption Strategies
• Digital Technology and Business Transformation
• Strategic Planning and Implementation
• Client Acquisition and Retention
• Business Partnerships and Client Relations
• Financial Management and Cost Control
• Product Management
• Pricing Strategies
• New service line incubation
• New venture advisor
• Social Platforms Value Proposition
• Program Management
• Organization management

PROFESSIONAL EXPERIENCE:

Confidential, Sunnyvale, CA

VP, Industry Solutions and Consulting

Responsibilities:

• As the VP of Industry Solutions, strategized, evangelized and co-opted with clients and partners to identify the business processes across various verticals that can leverage the platform
• Successfully built a partner network of top 5 business consulting firms in a short time to build industry solutions by leveraging Confidential ’s artificial intelligence and machine learning based unstructured data analytics platform
• As a member of Confidential leadership team, helped to develop product development and engineering strategy to lower cost and improve time to market

Confidential, Dallas, Tx

Chief Executive Officer

Responsibilities:

• Accountable for the overall health, growth, profitability, customer satisfaction and employee satisfaction of the firm
• Hired to turn a privately held and venture capital backed services firm to become a next generation institution in services and solutions
• Helped the parent venture firm to make investment choices for the original fund and help them to think through the technology and business strategy for the investment
• Developed the strategy to grow profitably and position the firm on a sustainable path to growth and profitability.
• Built the executive and operational leadership team, in India and North America to execute on strategy.
• Grew the profitability of the firm from 5% to 20% within a year.
• Grew the topline, organically 40% within a year.
• Acquired new customer at the rate of one per month, doubled the customer count within a year.
• Large customers provided the sequential growth in every quarter.
• Created an “innovation center for smart cities in India” to incubate the new service line to integrate the IoT into infrastructure
• Advised the venture partners on new investments in digital technology space
• Created a solutions group to incubate new IP, funded directly from the topline at 6% set aside for solutions and original IP
• Pivoted the firm to become the “innovation partner” rather then just a service or solutions provider
• Developed the discipline and rigor through organization tweaking to make the front office, middle and back office organization work seamlessly with clients to “innovate” the solutions
• Developed alliances with the clients to develop a 360 degree relationship to provide product engineering, professional services and to co-develop solutions with the product firms, specially the small to medium sized technology product firms - a very successful model that is very scalable

Confidential, Teaneck, NJ

Head

Responsibilities:

• Took on the role of a business unit head accountable for overseeing the Media and Entertainment Sector of North America and driving efforts to attain the $165M target revenue.
• Facilitated client’s transition to the global delivery model, while subsequently improving service quality and reducing operational costs by 40%.
• Rendered expert business and technology advice on value chain tectonic shifts, content creation, and distribution and consumption as well as the inherent challenges and opportunities for new and existing participants.
• Capitalized on potential market opportunities and established high-performing teams tasked to provide support on digital supply chain and alternative pricing and revenue models; thus enabling progressive growth of the business consulting group.
• Strategically positioned clients among the top performers within the value chain by streamlining business operations, outsourcing secondary functions, and efficiently directing efforts to adhere to service-level agreements and cost targets.
• Effectively cut down platform development costs, while improving client satisfaction rates by facilitating the successful transition to an innovative global delivery model

Strategic Business Unit Head

Confidential

Responsibilities:

• Drove efforts to increase annual portfolio revenue by 35% y-o-y, from $80M to $150M, while subsequently attaining target margins.
• Led the integration of Six Sigma methodologies in order to optimize portfolio delivery capabilities to increase productivity gains.
• Improved communication lines among team members and addressed all concerns, which minimized attrition rates by 2%.
• Streamlined the global project delivery process of a client and strengthened strategic partnerships; thus increasing their portfolio revenue from $65M to more than $100M.
• Played an instrumental role in positioning the firm as one of the top consulting service provider in Boston area, grew annual revenue by 30% and obtained five new clients in a span of two years.
• Increased internal and external client satisfaction; thus enabling the acquisition of the tier 1 status for each project portfolio.
• Implemented a risk management approach and directed the functions of the Sales, Relationship, and Delivery teams to minimize project development issues by more than 80%.
• Overhauled service platforms and utilized strategic global delivery models in assisting clients within the fund services industry; effectively reducing operational costs and resolving key business and regulatory issues.
• Generated a 30% increase in client satisfaction by establishing efficient communication lines to relay portfolio’s acquired net gains.

Global Client Partner

Confidential

Responsibilities:

• Assumed the roles and adjoining responsibilities of a global client partner for one of the company’s largest partners.
• Trained next generation personnel to assume leadership roles, which included strengthening relationship footprint within all divisions and expanding the firm’s value proposition.
• Worked in conjunction with clients to realize the integration of IT platforms into numerous technological advances within Investment Banking, Commercial Lending, Retail Banking, Credit Card, and Corporate Lending divisions.
• Served as a driving force in the improvement of client satisfaction scores and growth of revenues from $134M to $195M in a span of two years.
• Highly contributed to the successful acquisition and in corporation of two new businesses, within the retail and investment banking industries, through the reduction of platform footprint and cost of ownership as well as an increase in net customer.
• Identified and successfully rectified key project issues which resulted to a significant improvement in firm and client relationships.
• Implemented a global delivery model which streamlined overall operations, expanding project delivery footprint from 12 to 28 global locations.

Strategic Business Unit Head

Confidential

Responsibilities:

• Developed new business services and capabilities, such as infrastructure services, back office support, and process optimization consulting, which would be highly competitive within the target market.
• Promoted effective relay of firm investment development by strengthening client relations, facilitating governance, and establishing communication structures.
• Established and managed a high-performing team tasked to facilitate the overall platform life cycle, from requirement acquisition down to production.
• Increased revenues from an initial $500K to more than $26M with a 40% profit margin within three years.
• Minimized operational costs by 30% while increasing client satisfaction rates by 50% through the delivery of strategic business support and consultation regarding banking, options trading, student lending, and consumer banking areas.
• Partnered with the top industry stakeholders within the wealth management, options trading, loan processing, and retail banking industries in order to successfully position the firm as one of the best IT consulting firms.
• Optimized and expedited the code throughout life cycle by developing and incorporating agile development capabilities into the global delivery structure.

Confidential, Dallas, Tx

Senior Vice President

Responsibilities:

• Formed and sustained strategic relationships with various lines of business and technology groups within the bank.
• Facilitated successful technological and process rollouts.
• Assisted with the integration of IT platforms within business acquisitions, while consistently adhering to time and resource constraints.
• Initiated the development and rollout of an imaging platform, which productively cut down paper check processing costs, streamlined cash realization and settlement processes, and improved online banking experience.

Confidential, Dallas, TX

Senior Consultant

Responsibilities:

• Provided support to a utility company regarding the effective segregation of the electricity generation and distribution processes.
• Highly contributed to the integration and management of an acquisition, which was completed below the set budget and ahead of the established operational timeframe.

Confidential, Dallas, Tx

Director of Engineering

Responsibilities:

• Utilized various Confidential technologies in creating and implementing strategic engineering solutions.
• Held accountable for the development of engineering products that improved supply chain efficiency within the Original Equipment Manufacturing ( Confidential ) industry.
• Employed the use of numerous Internet technologies in optimizing the parts order and supply chain management processes.

Confidential, Raleigh, NC

Consultant

Responsibilities:

• Designed object-based technologies, which aimed to provide business and technological solutions to various Confidential companies.
• Took charge of the development of web-based solutions in order to facilitate transition from mainframe/distributed-based systems to web-based models.
• Exemplified in-depth knowledge of software development, process optimization, platform consolidation, and program management in providing expert consultation to clients regarding automotive, insurance, consumer goods, and banking processes.