Relationship Manager Resume
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Tulsa, OklahomA
SUMMARY:
- Sales Management / Marketing / Business Development / Contract Negotiations / High - Impact Presentations
- Top-Flight Senior Sales Manager and Business Development Professional with over 5 successful years of combined experience in Sales, Sales Management, Marketing, Key Accounts Management, Business Development, Energetic Presentations, Contract Negotiations, Mentoring, Training and Client/Vendor/Team Relations.
- Customer-focused with proven success in growing territories and opportunities through developing comprehensive knowledge of products, services, competitors and markets while guiding strategy, optimizing revenue and over-exceeding goals.
- Combine lead-by-example management with intuitive sales strategies to maximize efforts and boost profits.
- Consistently stay ahead of the competition by keeping abreast on industry standards and market factors that successfully translate company value to clients.
EXPERTISE AREA:
- Regional/District Sales, Marketing and Account Management Team Leadership Territory Expansion
- Consultative Sales Solution Sales Planning & Forecasting Effective Closer Lead Generator
- Impressive Presentations Contract Negotiations Demonstrations Territory Expansion & Growth Assertive Follow - up
- Strategic Partner/Channel Programs and Relations Revenue/Profit Growth Strategies
TECHNOLOGY:
Windows, Word, Excel, Outlook, Clover POS, CRM Sales Platforms, Amicus Financials
PROFESSIONAL EXPERIENCE:
Confidential, Tulsa, Oklahoma
Relationship Manager
Responsibilities:
- Acquired numerous accounts within a very short period of time and increased profit margin quickly adding an additional $500K
- Built relationships and strengthen business portfolio of contacts, which included business owners, C - level executives and individuals
- Created unique programs for each client type, which assisted in receiving money instantly through web-based online portals, POS systems and mobile payments as well as safeguarded transactions through state-of-the-art processing equipment
- Utilized margin analysis, pricing structures and forecast tools to negotiate and structure assertive yet profitable contracts in order to overachieve performance objectives and revenue goals
- Monitored and managed sales funnel; attended on-going industry training sessions, tradeshows, conferences and networking events
- Developed integrated and creative communications plans that effectively promoted company s services and initiatives that received congratulatory commendations from clients and upper management on several occasions
Confidential, Tulsa, Oklahoma
District Sales Manager
Responsibilities:
- Led overall strategic direction, growth of re - booking sales and new business development initiatives by hunting and uncovering specific opportunities, developing relationships within a highly competitive market and up-selling at every milestone for clients.
- Traveled throughout the territory, developing and delivering impressive sales presentations to C-level Executives, Presidents, Vice Presidents, CFO s and Senior Managers that continuously won new business and retained existing business
- Provided top-tier account management, employing consultative sales techniques that delivered optimal services and seamless account setup
- Negotiated and closed complex sales, promptly resolving conflicts and ensuring end-to-end client satisfaction
- Built a world-class culture from the perspective of driving results and monitored trends and fluctuations in the market, keeping an eye on the horizon in order to revamp strategies or continue moving forward
- Identified long-term strategic growth opportunities, continually outlining advantages of Confidential Group s services over competitors
Confidential, Tulsa, Oklahoma
Patient Account Specialist
Responsibilities:
- Managed patients accounts and medical benefits, reviewed and release insurance claims, created and released statements to the patients,
- Issued credit balances for approval, review claims and claim exceptions, complete payor reports, Met with Tulsa Adjustment Bureau weekly to deliver the TAB Collection report and determine which accounts were qualified for turnover status,
- Contacted patients in regards to setting up payment arrangements and making payments, determining if patients were qualified for Title 19 insurance benefits.
- Receive and follow up on all patient mail and questions regarding benefits or accounts, sent daily tab correspondence, dealt with attorneys regards to bankruptcy, workers comp, etc. Review insurance request for refunds.
- Received and processed Subpoenas, creditors claims, interpleaders, and balance reductions, small balance write offs, self pay discounts, and bankruptcy adjustments, attorney letters
Confidential, Tulsa, Oklahoma
Patient account representative
Responsibilities:
- Settled Workers Compensation claims with attorneys, managed patients accounts and medical benefits, reviewed and released insurance claims, created and released statements to the patients.
- Issued credit balances on accounts and payors, review and correct claims and claim exceptions, complete payor reports. Met with Tulsa Adjustment Bureau weekly to deliver the Collection report and determine which accounts were qualified for turnover status. Contacting in regards to setting up payment arrangements and making payments.
- Contacted insurance companies in regards to claims. Determined if patients were qualified for Title 19 insurance benefits. Received and follow up on all patient mail and questions regarding benefits or accounts. Sent daily correspondence, Review insurance request for refunds. Received and processed Subpoenas, creditors claims, interpleaders, and balance reductions, small balance write offs, self pay discounts, and bankruptcy adjustments
