SUMMARY:

• Leader with 21+ years of extensive experience in Digital Business management (P&L), Digital Technology consulting & transformation initiatives, product / solution engineering & delivery, Data warehousing & business intelligence, program & project delivery, skilled strategist, thought leadership and formulating strategies & roadmap.
• Specialized in innovative solutions using Emerging Technologies in Mobility, Web Content Management/ Portals & omni - channel solutions on-premise and on cloud (AWS & Azure). Delivered large scale projects, experienced in global delivery, program management, product development, architecting SaaS products & delivering in Agile / Feature driven-development models.
• Delivered eCommerce solutions for Retail/Pharmacy solutions using hybris & Agility with SAP integrations (using custom BAPIs). Creating extensible service-oriented architecture using REST, Content Services, eCom services, ERP services and integrating using .Net MVC / J2EE-Spring, REST, AJAX & AngularJS/JQuery.
• Created and mentored best-in-class global organization to deliver exceptional business outcomes. Strong leadership & diverse hands-on experience in software services, product and IT captive centers.
• Digital Technology Partner owning P&L (multi-million dollar portfolio, excellent y-o-y growth) and business / technology responsibilities for Digital Engagement Practice.
• Technology & Architecture consulting, solution assessments on digital content management & portal solutions like Agility & Drupal, mobility using Xamarin & native. Significant hands-on experience in designing & developing using AngularJS & JQuery with Bootstrap. Well versed in development on both Microsoft.Net MVC as well as J2EE based solutions. Excellent background in user-behavior analytics using Google Tag Manager/Google Analytics.
• Well-versed and provided solutions for Data warehousing, Analytics & Business Intelligence using SSIS/SSRS, OBIE as well as ETL solutions using Biztalk, Abinitio and Informatica Power Center.
• Managed several programs implementing solutions on cloud platforms (AWS, Azure, Rackspace).
• Product engineering & delivery for financial & healthcare products for Confidential, Confidential, Intuit, Ingenix etc.
• Delivered several programs/projects in Agile methodologies with global scrum teams, enabled seamless metrics-driven onsite-offshore delivery framework & delivery models.
• Built capability & architecture excellence centers for Software-As-A-Service (SAAS), SOA stacks, Cloud technologies, distributed applications.
• Turnkey product architecture, development & cloud enablement for software products in Finance & Healthcare.
• Consulting & leadership across industry domains: Retail, Consumer Goods, Manufacturing.
• Retail systems integration programs across regions - US, Central Europe & APAC regions.
• Transformation for Confidential improvement, portfolio rationalization across IT landscape: ERP/CRM, billing/invoicing, MDM
• Excellent experience in establishing governance, setting up SDLC & ITIL processes and metrics / KPI / KRA for teams.
• Senior executive client relationships for strategic alignment.
• Delivered large programs and projects, including new development, application support, system integrations and establishing processes & metrics
• Worked across different organizational boundaries.
• Leadership in product-engineering / agile development, CMMI certification enablement (PMI Certified).
• People management & growth through mentoring & training.

TECHNOLOGIES:

Digital Technologies: Adobe Experience Manager, IBM Websphere, Sharepoint, Liferay, Drupal, PhoneGap, Kony, Xamarin

Web Technologies: J2EE Stack JSF/Facelets, JSP/Struts/Tiles, Spring Webflow, Spring/Hibernate, HTML5

Microsoft.Net Stack: MVC/ASP.Net/LINQ, WPF/SilverLight, HTML5, Javascript Libraries

Front-end Technologies: Javascript frameworks like Angular JS, JQuery, Dojo

Web/App Servers: JBOSS/Apache Tomcat, IIS 6.0/7.0+

Databases & Tools: SQL Server, MySQL, Oracle 10g/11i+

PROFESSIONAL EXPERIENCE:

Confidential

Director

Responsibilities:

• Owner for Digital portfolio for retail independent pharmacies under the HealthMart franchise. Portfolio includes SaaS & mobile products for pharmacy store owners/pharmacists (myHealthMart), patients (YPO), sales & franchise directors (ISMC toolkit) and several associated products.
• Formulating/creating Digital Strategy and Transformation for Independent Pharmacies in US. Enable next generation solutions having eCommerce, Loyalty, Social & Lounge interactions & Virtual Assistant capabilities for stores & patients.
• Focused on critical functions/KPIs & action oriented solutions to help improve business & financial health of HealthMart franchises.
• Manage overall budget, project prioritization, approval process, vendor alignment and ensure seamless execution across organization.
• Assess build/buy based on market solutions, perform competitive products analysis, generate new/innovative ideas for product.
• Hub of delivering best-in-class solutions integrating functions of the pharmaceutical distribution industry segment, working closely with HealthMart operations, PSAO (Access Health), drug ordering, Pharmacy Management Systems and several key functional organizations.
• Technology & Architecture consulting, Solution delivery content management/portals (Agility), mobile (using Xamarin) as well as responsive experience design (Microsoft.Net, AngularJs, JQuery, Bootstrap) for several customers. Delivering solutions on cloud platforms (Azure).
• Assess & recommend infrastructure needs comparing dedicated environment vs cloud, considering regulatory compliances needs such as SOX, HIPAA, SAS 70 as well as migration effort/cost related to lift/shift vs re-architect based on advanced cloud services.
• Delivered eCommerce solutions for Retail/Pharmacy solutions using hybris & Agility with SAP integrations (using custom BAPIs)
• Created & implemented a strategy for social integration of the pharmacy community through custom pharmacy community forums, alert mechanisms, calendar management, loyalty for actions/responses and several other critical social functions.
• Evaluate and introduce solutions from product organizations like Agility, Prescribe Wellness and others to enable platform based solutions.
• Improve product usage through user behavior analytics using Google Analytics & Google Tag Manager.
• Hands-on experience in Agile development/delivery processes and ensuring on-time delivery with excellent quality. Creating Epics & User Stories, ensure velocity improvement, track on burndown charts & ensure left-shift on user-experience, design, development & quality. Managing storyboards using tools such as Trello.
• Deep involvement in creating multi-layered architecture and design involving mobility front-ends, backend/content management and other integrations.

Confidential

Digital Director

Responsibilities:

• Owner for Digital portfolio for retail, consumer goods and manufacturing with P&L (multi-million dollar portfolio with excellent y-o-y growth) and business strategy.
• Technology & Architecture consulting, Solution delivery content management/portals, mobile and social as well as experience design for several customers: AEM / Adobe marketing cloud solution for customers like Realogy, Ford, Lululemon; Websphere based solutions for Pepsico, Tracfone; Kony based solutions for UT, Drupal for RJR, Ralph Lauren and several other solutions.
• Delivered portal and web solutions on cloud platforms: AWS, Azure & Rackspace.
• Consult & alliance with product organizations like Adobe, SiteCore, Kony etc to enable platform based solutions.
• Establishing governance with regional level teams (US North/Central/East/West) and enabling metrics / KPI / KRA based delivery.
• Hands-on experience in Agile development/delivery processes and ensuring on-time delivery with excellent quality.
• Deep involvement in creating multi-layered architecture and design involving mobility front-ends, mBaas, SOA, backend/content management and other integrations.
• Digital consulting, transformation and strategy services for a portfolio of industry verticals: Retail, Consumer Goods, Manlog
• Digital enablement across platforms: Adobe Experience Manager, IBM Websphere Portals, open source portals, Kony, Xamarin.

Client Partner

Confidential

Responsibilities:

• Head strategy, delivery & client relationship in Technology Industry Vertical.
• Managed cloud based systems development, monitoring & support for Rackspace & Dell.
• Delivered several solutions for managing large cloud & on-premise hosting solutions with worklfows for commissioning / decommissioning, enabling optimizations, Confidential reduction through devops and several others.
• Provided architectural and design guidance for both .Net and Java/J2EE based applications using several frameworks.
• Established governance across onsite and offshore to provide seamless delivery and maintain highest customer satisfaction.
• Enabled senior executive level interactions & contributed to business solutions with customers.

Product/Solution Delivery Partner

Confidential

Responsibilities:

• Delivery for ISV clients: Microsoft, McAfee, Adobe, Oracle, Informatica and others.
• Delivered several programs on supply chain management for Microsoft’s Xbox division across US & Europe & campaign management using Dynamics, Bing analytics & business intelligence solutions; Programs for master data management across different divisions in McAfee; financial management solutions for Oracle and others.
• Architecture excellence centers for Software-As-A-Service, SOA stacks and Cloud technologies
• Developed several innovative solutions like extensions for SFDC on Azure to integrate with Microsoft business apps.

Confidential

Product Delivery Manager

Responsibilities:

• Delivered a portfolio of investment/banking financial products in Software as a Service model.
• Managed multiple groups (data ingestion from US investment data suppliers, infrastructure, operations, etc.)
• Excellent governance with on-time delivery & outstanding quality, considering financial products need extremely vetting for disclosures due to legal compliance requirements.

Confidential

Program Delivery Manager

Responsibilities:

• Global operations of retail integration in merchandising, stores & warehouses.
• Delivery Management of multi-phased development & in-country solution roll-out into 13 countries: US, CE and APAC.
• Complex solution architecture involving BizTalk as the central hub connecting several thousand stores to send product, pricing information on a daily basis, promotions on Oracle RMS, integration with Oracle WMS and demand management systems.

Confidential

Product/Solution Delivery Manager

Responsibilities:

• Delivered product development & IT solutions for a portfolio of ISV customers: Intuit, Ingenix, ADP etc.
• Delivered products in software-as-a-service (SaaS) model for Intuit (that were deployed in over 1700 financial institutions in US) and Ingenix (for customers of insurance providers like UHG).
• End-to-end solutions on Agile model - Requirements, architecture/development and product rollout on J2EE and .Net technologies.

Onsite Project Manager

Confidential

Responsibilities:

• Managed projects with a cross functional team to understand the requirements/needs and formulate proposals
• Managed offshore teams to plan projects & ensure on-time delivery