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Service Technician Resume

Washington, DC

SUMMARY:

  • 12+ years experience in electric and low voltage cabling, telephony, and computer equipment installations.
  • Experience in copper and fiber optics cable installation.
  • Knowledge of high speed circuits.
  • Knowledge of PBX, key systems and switches.
  • Knowledge of pinouts for 568A/B, RJ - 45, RJ-11, xDSL, and T1.
  • Basic understanding of DSL, T1, ISDN, DDS, and POTS circuits.
  • Basic knowledge of personal computers, networks, and general router configuration.
  • Experience operating hand and power tools.

PROFESSIONAL EXPERIENCE:

Service Technician, Washington, DC

Confidential

Responsibilities:

  • Provided on - site support for installation, diagnosis, and repair of services and applications for the Pentagon and the Department of Health and Human Services.
  • Performed POTS, xDSL, ISDN, T1, and inside wiring installation and repair services.
  • Installed cross-connects, category 5e and category 6e cable, wall jacks, hardware, and communications equipment.
  • Swapped customer premise equipment ( Confidential ), troubleshot inside wiring (IW), and tested circuits.
  • Performed site surveys, pulled and terminated cables, determined and implemented required pinouts for 568A/B, RJ-45, RJ-11, xDSL, and T1.
  • Installed and configured equipment, tested and documented installations, and completed dressing/cosmetic cabling and labeling.

Service Technician, Washington, DC

Confidential

Responsibilities:

  • Provided on-site support for installation, diagnosis, and repair of services and applications for the Pentagon and the Department of Health and Human Services.
  • Performed POTS, xDSL, ISDN, T1, and inside wiring installation and repair services.
  • Installed cross-connects, category 5e and category 6e cable, wall jacks, hardware, and communications equipment.
  • Swapped customer premise equipment ( Confidential ), troubleshot inside wiring (IW), and tested circuits.
  • Performed site surveys, pulled and terminated cables, determined and implemented required pinouts for 568A/B, RJ-45, RJ-11, xDSL, and T1.
  • Installed and configured equipment, tested and documented installations, and completed dressing/cosmetic cabling and labeling.

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