TECHNICAL SKILLS:

Skills: Business Process Management Metastorm BPM/Assure, Process Suite/Entity Modeling, Process360, Sharepoint

SQL: Design and schema, embedded SQL (Oracle and MySQL), RDBMS, stored procedures, triggers

Web Design: HTML, CSS, JavaScript

XML: XSLT, HTML

Operating Systems: MS Windows

Source Control: Team Foundation Server (TFS), Subversion (SVN), Visual Source Safe (VSS)

Graphic Design: Adobe Photoshop

IDE/Editors: Visual Studio, Adobe Dreamweaver, Microsoft Infopath

Applications: Microsoft Office

Additional Experience: C#, PHP, Perl, Java, SSRS

PROFESSIONAL EXPERIENCE:

Confidential

Solutions Architect

Responsibilities:

• Lead architect in a team of three to deliver the Green Power Providers application; an application built on Assure/Metastorm BPM that allows external users to sign up and sell energy back to the power grid. This includes interactions between system owners, system installers, distributors, and internal staff at Confidential
• Lead process map and BPM forms developer
• Provided mentorship to the other team members on process and form design
• Led the migration effort of over 20GB of data and 1400 existing contracts
• Develop integrations with SSRS to systematically generate reports and email them as attachments to dynamic roles throughout the process
• Configure email integration with Assure/Metastorm BPM. Develop email templates for use in the process and allow for end user customizability
• Develop a solution to bring in external files into the Confidential network and save the files to the repository associated with the case
• Develop an SSRS report and have it auto - generate and link to the case after the lifecycle reaches the resolution stage
• 12+ hours of training to the customer during the handoff phase to ensure Confidential support success

Solutions Architect

Confidential

Responsibilities:

• Lead architect in a team of four to deliver an Assure/Metastorm BPM application that would keep a live inventory that makes up a substation down to the component level and configuration information of each component
• Design a solution that involves versioning/revisioning and tracking changes at each stage of the process
• Lead process map and BPM forms developer
• Develop dynamic search forms that can track 100+ search criteria and build the query needed to return the result set in a Telerik grid
• Rewrote the BPM grid control due to performance issues in order to handle large data sets of over 60+ columns and 200+ rows to load on the form in a few seconds
• Integrate with several external sources including retrieval of data as well as SSRS integration to generate reports
• Improve business process through automated functions that are typically done manually in excel. These functions are available to end users through the use of simple pop up forms that act as wizards to set up the use case and show a summary of results before actually committing the changes
• Wrote Go Live production timeline plan
• Deliver a week of training sessions to the client development team so they can further enhance and improve on the application

Solutions Architect

Confidential

Responsibilities:

• Architect on project working with Confidential (contracting partner) to configure Metastorm BPM/Assure for Case Management with minor form and process changes
• Provide technical support to both Confidential and Confidential
• Work with R&D to develop eDocs integration and develop an installation guide to implement eDocs into future Metastorm BPM/Assure for Case Management projects

Senior Solutions Consultant

Confidential

Responsibilities:

• Lead process map and forms developer on an Assure 1.2/Metastorm BPM project that would facilitate buying/selling of foreclosure properties the bank owns
• Modifications to Incident Management process while being conscience of future upgrades to Assure
• Normalize the database structure and create scripts for easy deployment of the back end across all environments
• Identify, troubleshoot, and resolve bugs found both in the project and product
• Globalize the project to be in English and French Canadian languages
• Develop over 800 test cases detailing each component against every requirement

Senior Solutions Consultant

Confidential

Responsibilities:

• Gather information needed to determine what needed to be migrated
• Helped in the effort to prepare the client for a migration from Metastorm BPM V7 to Metastorm BPM V9

Senior Solutions Consultant

Confidential

Responsibilities:

• Forms developer assigned to work the Commercial Land Appraisal and Commercial Loan processing aspects of the Metastorm BPM application
• Create a way to run client side code, then server side code, followed by client side code. This was important on this project and future projects where say you want to run custom validation on the form using javascript, then server side code to apply the changes to the database, and then trigger a form to pop up all on the same button
• Form improvements such as eliminating business objects in favor of SQL queries to populate drop down data
• Use of scripted business objects to create grids that have multi-select capabilities

Solutions Consultant

Confidential

Responsibilities:

• Lead Process and Admin forms developer for use in a Metastorm BPM drug import management system application
• Identify business process and prototype several variations of the process forms
• Troubleshoot performance issues due to extensive data on form as well as find alternative designs due to product limitations
• Normalize the database structure and develop database scripts and stored procedures

Quality Assurance Tester

Confidential

Responsibilities:

• Assist the team with testing SSRS report generation
• Work with SSRS developer to resolve issues found in testing

Solutions Consultant

Confidential

Responsibilities:

• Developer of administrative forms using Metastorm BPM for a budget management system that monitor drug clinical trials
• Create reports using Metastorm reports

Associate Solutions Consultant

Confidential

Responsibilities:

• Lead forms developer to create a heavily customized Microsoft Infopath form for use with Process360 for Sharepoint that would track expenses and reimbursements
• Integrate form with Sharepoint and make available for use within the Process360 business process

Associate Solutions Consultant

Confidential

Responsibilities:

• Lead forms developer brought onto a Process360 for Sharepoint project to resolve critical bugs prior to Go-Live launch
• Develop and configure customizations to the Sharepoint interface
• Javascript customizations to sharepoint widgets

Associate Solutions Consultant

Confidential

Responsibilities:

• Primary developer of UI forms using Microsoft Infopath technologies; this is the preferred form development tool for use with Process360 for Sharepoint.
• Heavily involved in design decisions and form design approach
• Increased end user productivity by over 50% in the first six months

Confidential, Newtown, PA

Computer Systems Analyst Associate

Responsibilities:

• Led meetings with the software and network teams to troubleshoot Rhapsody issues
• Help identify problems through daily interactions with various software groups, and working with subject matter experts to find solutions
• Led efforts with the Program Management Office to synchronize the Enterprise Verification Portal (EVP) to the current Organizational Conflict of Interest (OCI) dates for every GPS III team member.
• Test, implement, and train 15 users on the Sensitive But Unclassified Exchange (SBUX) and the Program Operations and Workflow Repository (POWR). These two systems are custom tools mounted on SharePoint using InfoPath technologies
• Develop an advanced search feature within SharePoint for both the Photo Database and POWR.
• Write processes, SOIs, and procedures for Broad Spectrum Support (BSS), as well as write knowledge management repository (KMR) articles for all Confidential employees that cover various troubleshooting topics
• Create training scripts and give classes for various tools used in the company