We provide IT Staff Augmentation Services!

Team Lead Resume

SUMMARY:

  • Professional experience of over 15 years.
  • SAP Certified Associate in Order Management with 13 years of SAP experience which includes hands on exposure in Leading SAP Implementation projects, Production Support and SAP - QA teams.
  • More than 4 years of domain expertise in Sales and Marketing.
  • Multiple full lifecycle SAP R/3 implementation experience (Project Preparation till Go-Live)
  • In-depth knowledge on Sales & Distribution processes.
  • Strong hold on SAP R/3 implementation with emphasis on Sales & Distribution module.
  • Detailed knowledge of all the major business processes and associated functionality in the Order to Cash area including order management, delivery, shipment processing and billing
  • Experienced in Sales & Distribution covering all aspects of Customer Master, Material Master, Sales Order Processing, Pricing, Outbound Delivery, Goods Issue and Billing
  • Well versed with the implementation methodologies and posses Project Management skills spanning from requirements collection to post implementation support and project closure
  • Experienced working with Customers, Business Users, Project teams, Senior Management and working in Onsite-Offshore (Global Delivery) model.
  • Experienced in implementing QA Processes, leading multiple Projects with Multi-Site & Multi-Cultural teams, developing Test strategies, Metrics and Measurements
  • Experience in testing SAP R/3 in complex integrated landscape environment
  • Experienced in reviewing requirements, analyzing business specifications, resource estimation, formulating Project Plan, Work allocation and tracking, Risk and Issue Management, Defect life cycle management and reporting the key project metrics
  • Experience in Black Box Testing, Manual Testing and Automation Testing covering Functional, GUIxT, Regression, System, Integration, System Bake and Single user Performance Testing in different stages of project implementation
  • Well versed with Change Management process and rules for SoX based compliance

KEY SAP SKILLS:

  • SAP-Versions 4.6B, 4.6C, 4.7 Enterprise, ECC 5.0, ECC 6.0, with implementation experience in IS-Media solution
  • SAP Project planning, Blueprinting, Configuration, Testing, Production Support
  • Experience with integration of SAP SD with SAP modules MM, FI/CO and PP

FUNCTIONAL/ INDUSTRY EXPERIENCE:

  • Media
  • Pharmaceuticals
  • Software/Consulting Services
  • Manufacturing, Electronics and Retail

TECHNICAL SKILLS:

Operating Systems: Windows NT, Windows 95/98/2000, DOS, UNIX, Linux

Key Software: SAP R/3 (SD) ver 4.7, 4.6C, SAP ECC 5.0 C, C++, Visual Basic 5.0, Oracle/D2K, MS Office 97/2000/2003

Testing Tools: Mercury QTP, Mercury Quality Center

PROFESSIONAL EXPERIENCE:

Confidential

Team Lead

Environment: SAP ECC 6.0 (IS-Media)

Responsibilities:

  • Lead the due diligence Quote to Cash team to assess the requirements and propose suitability of SAP IS-Media for client’s business requirements for existing legacy entities like Confidential, Confidential Wireless Inc., Invention Machine and Pac West.
  • As SAP Function Team Lead, I am responsible for planning, organizing and leading blueprint sessions with the business stakeholders to understand and record the business requirements and provide these back to my team in U.S and India
  • Lead the Quote to Cash SAP functional implementation teams in India and U.S to fulfil the project requirements as gathered during the due diligence and blue print phase
  • Responsible to provide solution within SAP so as to meet the business requirements and also liaise and work with the SAP ABAP development team in India to develop custom programs that are not met with standard SAP configuration
  • Managed and directed Order Management team which involved delegation and prioritization of tasks, defined design and specifications requirements, and successful mentoring of team members on industry solution.
  • Monitor day to day activities of global teams and steer the activities of team members so that their deliverables are in tune with project deadlines. Mentor the team members teams as needed and provide them needed support for the duration of the project
  • Help with direction in project management providing project plan details and timeline; guidance in fit/gap analysis, and direction in best business practices.

Confidential

Team Lead

Environment: SAP ECC 6.0 (IS-Media)

Responsibilities:

  • Lead the due diligence Quote to Cash team to assess the requirements and propose suitability of SAP IS-Media for client’s business requirements for Product Design business unit of Confidential Ltd. in UK
  • As SAP Function Team Lead, was responsible for planning, organizing and leading blueprint sessions in U.K with the business stakeholders to understand and record the business requirements and provide these back to teams in India and U.S
  • Lead the Quote to Cash SAP functional implementation teams in India and U.S to fulfil the project requirements as gathered during the due diligence and blue print phase
  • Responsible to provide solution within SAP so as to meet the business requirements and also liaise and work with the SAP ABAP development team in India to develop custom programs that are not met with standard SAP configuration
  • Managed and directed Order Management team which involved delegation and prioritization of tasks, defined design and specifications requirements, and successful mentoring of team members on industry solution.
  • Monitor day to day activities of global teams and steer the activities of team members so that their deliverables are in tune with project deadlines. Mentor the team members teams as needed and provide them needed support for the duration of the project
  • Help with direction in project management providing project plan details and timeline; guidance in fit/gap analysis, and direction in best business practices.
  • Defined and delivered proof of concepts demonstrating to client the identified solutions provided covered industry requirements.
  • Worked with the business to define requirements for the subscription business of Confidential which constitutes close to 75% of their revenues and convert these business requirements into SAP solution using IS-Media inherent functionalities.
  • Defined and delivered solution for Intercompany transactions (between U.K and U.S entities) with the help of team members.
  • Define and configured a solution to help the U.K entity calculate Royalties for the British Standards Institute
  • Proposed and developed along with technical team custom solution for Renewals processes in SAP for subscriptions based on IS Media function modules for renewals

Confidential

Manager-ERP

Responsibilities:

  • Lead the due diligence Quote to Cash team to assess the requirements and propose suitability of SAP IS-Media for client’s business requirements for Product Design business unit of Confidential in Japan, Hong Kong and Australia from Confidential office location in U.K
  • As SAP Function Team Lead, was responsible for planning, organizing and leading blueprint sessions in U.K with the business stakeholders to understand and record the business requirements and provide these back to teams in India and U.S
  • Lead the Quote to Cash SAP functional implementation teams in India and U.S to fulfil the project requirements as gathered during the due diligence and blue print phase
  • Responsible to provide solution within SAP so as to meet the business requirements and also liaise and work with the SAP ABAP development team in India to develop custom programs that are not met with standard SAP configuration
  • Managed and directed Order Management team which involved delegation and prioritization of tasks, defined design and specifications requirements, and successful mentoring of team members on industry solution.
  • Monitor day to day activities of global teams and steer the activities of team members so that their deliverables are in tune with project deadlines. Mentor the team members teams as needed and provide them needed support for the duration of the project
  • Help with direction in project management providing project plan details and timeline; guidance in fit/gap analysis, and direction in best business practices.
  • Defined and delivered proof of concepts demonstrating to client the identified solutions provided covered industry requirements.
  • Closely supervised the technical and functional team members in India and coordinated their work with UK counterparts for data conversion into SAP. Planned and executed the cutover activities as needed from Data migration perspective.
  • Defined and delivered solution for Royalty calculation for New Zealand Standards Institute with the help of team members.
  • Participated in business process walk through where a system solution could not be implemented
  • Supervised and directed the business users in UK along with testing team in offshore towards successful completion of Integration Test Cycle and User Acceptance Test and coordinated for sign-offs from project stake holders as required.

Confidential

Team Lead

Environment: SAP ECC 6.0 (IS-Media)

Responsibilities:

  • Lead the due diligence Quote to Cash team to assess the requirements and propose suitability of SAP IS-Media for client’s business requirements.
  • Lead the Quote to Cash SAP functional implementation team for Releases 1 through Release 6. As SAP Function Team Lead, was responsible for planning, organizing and leading blueprint sessions with the business stakeholders to understand and record the business requirements
  • Responsible to provide solution within SAP so as to meet the business requirements and also liaise and work with the SAP ABAP development team to develop custom programs that are not met with standard SAP configuration
  • Managed and directed Order Management team which involved delegation and prioritization of tasks, defined design and specifications requirements, and successful mentoring of team members on industry solution.
  • Help with direction in project management providing project plan details and timeline; guidance in fit/gap analysis, and direction in best business practices.
  • Defined and delivered proof of concepts demonstrating to client the identified solutions provided covered industry requirements.
  • Worked with the business to define requirements for the subscription business of Confidential which constitutes close to 75% of their revenues and convert these business requirements into SAP solution using IS-Media inherent functionalities.
  • Configured the Revenue Recognition functionality especially for Subscription and Professional services based business processes
  • Proposed and developed along with technical team custom solution for Renewals processes in SAP for subscriptions based on IS Media function modules for renewals

Confidential

Sr. Consultant - ERP

Environment: SAP ECC 6.0

Responsibilities:

  • Gathering and understanding requirements from Business and System Integration teams
  • Prepared functional specs and design documents for custom program to collect and present SAP Customer orders and Open Orders order data to Manugistics
  • Prepared functional spec and design document for a custom Functional module to pick buying group date from SAP
  • Worked on the userexit to provide warning message for orders scheduled for Transportation
  • Closely worked with the development team in coding the custom programs, conducted walkthroughs with the business teams and unit tested the code to validate they meet the specified requirements.

Confidential

Sr. Consultant - ERP

Environment: SAP ECC 6.0

Responsibilities:

  • Involved in implementation of SD module from project preparation through production support for the US Market. Also worked on production support for the existing PR and MX Markets
  • Worked as Onsite Co-coordinator and provided production support in parallel to implementation
  • Configured various Sales Document types, Item Categories, Delivery Document Types, Shipment Document Types, Copy Control, Incompletion Procedures, and Route Determination as per the requirements of business.
  • Worked extensively on specifying the needed copy control routines, output and pricing requirements and configuring the same to meet the business requirements.
  • Configured the Output determination with specific emphasis on Delivery and Transportation related outputs like the Packing list, Picking List, BoL and shipping confirmation.
  • Worked on material determination, listing/exclusion, free goods determination
  • Worked closely with Inbound and outbound interface, the ALE and IDOCs
  • Worked on different IDoc basic types: ORDERS05, DELVRY05, SHPMNT05. Was involved in the enhancements to message types like ORDRSP, SHPCON, SHPADV, and the relevant inbound and outbound processing routines
  • Worked on batch jobs which involved setting up batch job with variants and batch job monitoring with issue resolution
  • Drafted the needed Functional Specification documentation and worked closely with the development team in translating the FS into the Technical specification documentation, development, testing and deployment of the enhancements through the TS to suit the business processes of Confidential .
  • Worked on to support special sales process scenarios (Inter-company, Third Party)
  • Well versed with the Change Management Process

Confidential

Manager - Testing

Environment: Salesforce.com

Responsibilities:

  • Formulate project plan for the successful closure of the project
  • Participate and provide inputs during the bug triage meeting
  • Participate in the Release Management meetings
  • Coordinate with the Development team, Testing team and Business users for the successful closure of the open defects
  • Prepare and review the hand-off and transition documents and obtain relevant sign-offs as needed.

Confidential

Sr. SAP Consultant

Environment: SAP ECC 6.0 (SD, FI/CO)

Responsibilities:

  • Involved in Requirements Gathering, development of “As-Is” and “To-Be” Business Scenarios, Gap Identification and providing inputs for Business Blueprint document
  • Provided the development team various inputs in terms of design and coding as a Functional SME
  • Worked with the team to evolve the functional specification document for the custom reports needed for the project
  • Worked with the development team in an Agile Project execution mode
  • Responsible for formulating the Test Strategy and Test Plan/Design Document
  • Conducted Test Requirements study and constructed the needed test scenarios after understanding the complete business process
  • Performed the needed Functional, Integration, System and Regression Testing
  • Coordinated with the Project Team and project stake holders towards the deliverables of the project
  • Provided the needed support for the UAT testing

Confidential

Lead QA Manager

Environment: SAP ECC 5.0 ( SD, FI/CO, MM and PP), B2Bi/EDI, Test Director 8.2, Siebel, Oracle 9.2.0.6.0, Windows /2000, TIBCO, Vertex, Trillium

Responsibilities:

  • Responsible for leading the projects to successful delivery with high quality levels
  • Accountable for the delivery of the projects with zero critical UAT defects and zero critical post-go-live issues
  • Responsible for Estimation of work, Prioritization of work, Work assignments, Resource Planning.
  • Accountable for all the deliverables of the project right from Project Kick-off to Go-live
  • Responsible for preparing testing schedule, Identify Risks and mitigation plans.
  • Provided Status reports to Higher Management on a regular basis on the Status of Project, Key Metrics and the resource productivity metrics
  • Worked with customers to understand and resolve issues and maintain high level of customer satisfaction.
  • Played an important role in ramping up the team from 2 to 25 over a period of 3 months. This included identifying the right skill -set needed for the assignment, screening and interviewing of the resource and on-boarding him to project with required KT.
  • Managed a team of 8 SAP consultants onsite and 14 consultants off-shore across various SAP modules and was accountable for all their deliverables as single point of contact.
  • Team building and motivational aspect resulted in zero attrition .
  • Driving the entire SAP MTC SOE initiative while improving the overall engagement with the client
  • Understanding client's business scenario and impact on SAP.
  • Gained considerable knowledge around Sales order processing in a heterogeneous environment.
  • Identifying the key impact areas in SAP because of landscape consolidation and driving Testing Strategy around it.
  • Responsibility also includes owning up the whole testing process for the project and successful completion of the project in close coordination with PMO team, Project Stakeholders, Business Users, Business Analysts and Developers
  • Participating in the Business Requirements Review & Scope Meetings along with Business Users, Business Analysts and the Development Team.
  • Designing and reviewing High-Level Test Scenarios for automation and manual testing and provided Effort Estimates for identified functional areas
  • Worked on New Account (Reseller/Distributor/End-user/Contact Person) Synch process from Siebel to SAP ( Customer Master Data creation and validation)
  • Worked on Catalog Replication Program, where it picks up the Materials from SAP and loads in to Partner Center (WEB) application to allow partners to place self-service orders ( Material Master Data creation and validation)
  • Worked on Standard Order (GOR) process to place License, Subscription, and Service materials to the customers from both the systems Web Order Entry and SAP.
  • Worked on Order synch process from SAP to Siebel to check if all the Asset and Agreement information flows to Siebel seamlessly through middleware application.
  • Actively participated with User groups to perform extensive User Acceptance Test( UAT )
  • Validated the Automated Fulfillments (AF) process for the customers who entitled to receive free upgrade versions of the product which they are using currently.
  • Performed subsequent process for Orders like Delivery, Transfer Order, Packing, PGI and Billing .
  • Worked on Shipping process through third party SAP Net Weaver interface CSoft at one of the Confidential ’s distribution center
  • Worked on EDI Process for the Partners across all Geo’s and validated various ANSI X12 EDI documents like 850,855,856 and 858.
  • Worked on Output Determination in SAP for allowing messages to the reach customers after Order save (Order confirmation) and Invoice creation (Order Complete).
  • Configured and tested CR/DR/RE orders with reference and without reference.
  • Worked on Orders for Tax Credit (ZTAX) and Tax Debit (ZTLX).
  • Worked on the Batch Jobs to generate Billing documents and post revenues to appropriate accounts (Revenue Batch Job) for the company codes across all Geo’s (Americas, APAC and EMEA)
  • Worked on standard and customized reports related to Confidential business process.
  • Lead a cross module team of 8 team members for SAP Hotpacks implementation .
  • Instrumental in creation of the SAP SCM related baseline regression suite that could be used for all subsequent Hotpack Projects and Upgrades
  • Took lead and initiative to drive forward with a plan to automate the regression suiteand successfully completed it
  • Worked as a QA lead towards successful implementation of SAP Archiving project
  • Validated SAP Archiving related processes and functionalities, including but not limited to SARI, SARJ, ALO1, info structures and related configurations, physical and logical file paths and tables.
  • Contribute and provide support as needed during Warranty and post-warranty for all Production related issues

Confidential

SAP Roll-out Consultant

Responsibilities:

  • Met with users and management to define complex business requirements in sufficient detail to determine the appropriate SAP configuration or development required, and also document why the requirement cannot be satisfied by an existing SAP-based solution
  • Actively involved in Gap analysis, scoping studies, end user training & implementing the enterprise solution.
  • Actively participated in the BPR aimed to achieve efficient Customer Service - Pricing, Planning and Monitoring
  • Provided Integrated Test Scenarios across all related processes reflecting the Business Requirements
  • Provide Local Implementation Team Training
  • Responsibility also included creating and modifying training material with the assistance of the Training Team and to ensure training material remains up to date as the SAP System changes
  • Solved the issues related to SD module in the course of day - to-day operations of the business of the client and was responsible for solving them within the SLA period
  • Responded to problems logged in the Problem Tracking System. Coordinated the resolution with Operations, BASIS, and other Core Team members as required
  • Responded to urgent problems outside normal working hours when on-call
  • Configuration of Organizational and Master Data which includes the Material Master, the Customer Master and all related Organizational data
  • Configuration of Sales Documents Types, including Item Categories and Schedule Lines Categories
  • Pricing by establishing Pricing Procedure through the creation of Condition Table, Access Sequence and Condition Type.
  • Determination of Delivery types and Shipping, Route Determination
  • Setting up of Shipping Condition
  • Setting up of Credit Management (inter face to be used SD-FI)
  • Configuration of basic functions, which includes Pricing, ATP and determination of partners, output and the all too important Credit and Copy control.
  • Defining Partner Functions of Customer and Partner Determination.
  • Configuration of Delivery and Billing Documents types

Hire Now