SUMMARY:

Seeking an administrative position where I can apply my knowledge and abilities from work experience, studies, and activities.

PROFESSIONAL EXPERIENCE:

Confidential, Ashwaubenon, WI

Data Entry Clerk

Responsibilities:

• Compiled import order discrepancy spreadsheets, utilizing data from: Confidential receiving database, import/export tracking website, distribution center order allotment spreadsheet from Confidential transloader, and hard copy Imports documents, including email
• Organized orders numerically by purchase order number, keeping all order documents together

Confidential, Oshkosh, WI

Consumer Loan/Verification of Deposit Processor

Responsibilities:

• Sorted consumer loan and verification of deposit (VOD) Confidential and Interdepartmental mail, routing to proper processors or departments
• Processed daily Error Report, sorting by processor; copied and pasted account lines in spread sheet into e - mail, and sent to respective processors
• Organized Confidential, faxed, and interoffice Consumer VOD requests: sorted out Business VOD requests, routing to that department; checked for fax number or properly stamped envelope, so that requested financial information could be communicated; marked requests as “Fee Paid” or “No Fee Paid”, as appropriate; scanned and keyed info regarding VOD fee checks into Confidential system; scanned sorted VOD requests into VOD processing cue folder; bound paper copies together, labeled with date and initials, and placed in Quality Control drawer, pulling oldest batch out for shredding
• Checked for faxed VOD replies that did not transmit via RightFax; refaxed or mailed these requests
• Processed VOD requests, rejecting those with unpaid processing fees (if appropriate), incomplete requests, non-matching customer information, and/or missing or incorrect customer authorization
• Entered all Confidential mail with no forwarding address into spreadsheet, separating loan from lease accounts, and then uploaded spread sheets into Memo Wizard, which notated accounts in appropriate databases
• Created separate spread sheets for loan and lease Confidential mail with forwarding addresses, running mail merges to generate form letters (which instructed customers to call in changes of address into the Customer Service Department), with copies of letters also being submitted to Imaging Department
• Updated customer name and/or address from paper or electronic requests for consumer loan accounts only, if proper legal documentation was provided, or information could be verified in the documents database; lease account changes were directed to Lease Department; all original paperwork batched and submitted to Quality Control Department
• Completed required online coursework, as time allowed

Confidential, Kaukauna, WI

Administrator/CSR Inbound & Outbound

Responsibilities:

• Receive inbound calls from customers interested in receiving more information on the installation of: walk-in showers and/or shower/bath combos (complete with acrylic tile surrounds), energy-efficient windows and patio doors, three and four-season sun rooms, or outdoor decks
• Set consultation appointments for interested prospects to meet with company designers, inputting customer contact data and any information pertaining to what their design/remodel interests are, and updating appointment schedule as needed in Lead Perfection database.
• Input all called-in and physical canvass and site-based leads
• Call prospects to confirm contact and appointment data
• Route inbound calls to appropriate Confidential personnel
• Communicate internally via Microsoft Outlook as required
• Set consultations for Confidential designers with prospective customers

Confidential, Ashwaubenon, WI

Office Clerk

Responsibilities:

• Prepared commercial loan documents for electronic scanning
• Scanned documents into Nautilus database, using Nautilus scanning equipment

Confidential, Green Bay, WI

E-Commerce Order Picker/Processor

Responsibilities:

• Picked orders by reading pick tickets, completed necessary paperwork, moved products to warehouse shipping area and operated barcode scanners during order picking or put-away process

Confidential, Neenah, WI

Estate Manager

Responsibilities:

• Established work responsibilities, answered initial questions, and supervised Grounds Maintenance Manager
• Scheduled various contractors (plumber, heating/cooling technician, electrician, cleaners) and oversaw work in both estate homes and on grounds
• Advertised and sold unused farm equipment to various buyers, assisting with pickup and collecting payment
• Oversaw subtenant move outs
• Sorted through many items in the main farm house, culling junk, recyclables, and items for charity
• Organized and cleaned homes

Confidential, Neenah, WI

Production/Order Picker

Responsibilities:

• Packaged pediatric thermometers in a clean room environment: loaded product and packaging into carousel machine, checked for product quality
• Picked sewing pattern orders for several large retail customers, checking for product quality
• Cleaned work area, and performed other duties as assigned

Confidential, Neenah, WI

Product Tester

Responsibilities:

• Manually assembled and disassembled adult, children’s and infant absorbent undergarments, according to specification;
• Prepared various parts of above garments for assembly;
• Packed, labeled, cartonized, and palletized product per specification;
• Cleaned work area, following clean room procedures

Confidential, Kaukauna, WI

Operator Assistant

Responsibilities:

• Pulled logs of folded tissue off machine apron and onto belts leading to cutter
• Loaded shrink-wrapper conveyor with boxed tissue, inspecting for quality packing of box
• Packed shrink-wrapped packs of boxed tissue into cartons, and placed on taper conveyor
• Removed empty tissue roll cores from shafts, placing in proper recycling Gaylord
• Inserted and secured shafts in next rolls to be processed
• Removed tissue not boxed per specifications, recycled tissue not meeting specifications (glue present or tissue wadded), and brought tissue meeting specifications back to cartoner conveyor
• Folded cartons used on line and clean work area as needed

HEARTLAND BUSINESS SYSTEMS

Confidential, Little Chute, WI

Responsibilities:

• Inspected point-of-sale roll tapes for quality, packed into cartons
• Put cartons through taping machine, palletized and shrink-wrapped cartons
• Assisted operator with: setup and positioning of Dussmann (paper rewinder/slitter) roll tape conveyorsand flattener, put away of unused labels and cartons, printing of labels for upcoming job, picking and labeling cartons for upcoming job, and preparation/change out of master paper roll when required
• Took recyclable waste to compactor and garbage to dumpster as necessary
• Assisted label department with rework of label rolls via tabletop rewinder in order to: flatten, straighten, shorten, and/or lengthen (by splicing on label tape) them, splicing out labels not meeting specifications, and/or rewind label tape onto a different-size core
• Cleaned, swept, and straightened work area at end of shift

Confidential, Oshkosh, WI

Operator Assistant

Responsibilities:

• Pulled cut and folded towels/napkins off machine and placed into wrapper
• Hand-glued product boxes when necessary
• Placed wrapped/boxed product into cartons, put cartons through taping machine, palletized and shrink-wrapped cartons
• Kept work area swept and dusted, placed waste into compactor
• Completed other tasks as assigned