We provide IT Staff Augmentation Services!

Cio Resume

SUMMARY:

  • 18 years IT Leadership, Vision and Strategy
  • All facets of Infrastructure and Solutions team management, talent acquisition, business analysis, project management, financials and budgeting, purchasing, and consultant - vendor management
  • Focus in business process automation and optimization, heterogeneous and hybrid environments, Windows/Azure/Office365, virtualization, communications, content management, messaging, paperless document solutions, compliance, change management, incident management, risk management, business continuity, IT infrastructure and networking, OnPrem/SaaS solutions with specific focus in CRM, Content Management, ERP, Mortgage Lending LOS and Web Services
  • Proven delivery concept through lifecycle
  • Belief in positive psychology, elevating others, building and educating teams, inclusive culture, and a commitment to excellence

PROFESSIONAL EXPERIENCE:

CIO

Confidential

Responsibilities:

  • Executive leadership of information, data, and technology platforms with direct reports of technology managers, teams and staff. Oversight of seven figure annual budget. Principal architect of corporate technology vision providing leadership over technology objectives, planning, projects, prioritization implementation and lifecycle
  • Principal solutions architect mortgage banking platforms to include Encompass Mortgage Solution, Encompass WebCenter, EPPS, Motivity, SureFire CRM, Accounting for Mortgage Bankers, Calyx Point, Datatrac, etc... Sr. Encompass Administrator
  • Technical leadership and ongoing administration of: virtualized infrastructure on Hyper-V, Hybrid Exchange On-Prem and Office 365, SharePoint, Skype For Business Messaging Presence and Telecommunications, SQL and Oracle Database solutions, Remote Desktop Services, BDR solutions on StorageCraft and Azure, AV solutions, Cisco and SonicWALL network security, systems health monitoring, development of web properties and services, ongoing training of IT and Solutions staff
  • Highly regarded by stakeholders as successful and seasoned performer.

IT DIRECTOR

Confidential

Responsibilities:

  • IT Leadership overseeing technology architecture, budgets, planning, purchasing, design, implementation, data processes, operations, training, support, maintenance, archival and BDR solutions
  • Coordinate with executive leadership in the application of technology to business processes, efficiency, and evolving business needs
  • Technologies: Hyper-V, Windows Server 2012R2, Exchange 2013, SQL Server 2012 (database and SSRS), SharePoint 2013, Azure Hybrid Cloud Services, Active Directory, Identity Integration ADFS, Remote Desktop Services 2012R2, System Center 2012 (SCVMM, SCCM, SCDPM), Windows Deployment Services 2012R2, WSUS, AIX and Websphere for Confidential ERP
  • Line of Business Applications: Confidential Enterprise Resource Planning, Confidential B2B eCommerce Web Platform, UPS Worldship Integration, Accounting and Financials, Time and Attendance, and variety of legacy platform data retention
  • Databases: SQL Server Reporting Services, Progress RDBMS ( Confidential ERP), BI relating to sales, productivity, KPI, and financial reporting
  • Security and Networking: L2 L3 switch programming, VLANs, Cisco Meraki Mesh, SonicWALL security appliances, Intel/McAfee ePO e-Policy Orchestrator (Virus Scan Enterprise, Intrusion Prevention, Site Advisor), AntiSpam (Exchange 2013), Active Directory, Group Policy, application access and monitoring
  • Vendor Relationship Management and Purchasing of Computing Platforms Hardware and Software, Line of Business Applications, Cloud and Internet Services, Telecommunications and VoIP, Security Systems, Video Surveillance, Print and Document Services
  • International technical support and operations

OWNER / ADMINISTRATOR / analyst / CONSULTANT

Confidential

Responsibilities:

  • Sole Proprietorship Value Added Reseller (VAR)
  • Provided company leadership, sales strategy, and operations management over certified technical consultants serving small to medium sized businesses
  • Provided solutions sales in Southern California Region for industry verticals: Mortgage Lending, Automotive, Construction, Insurance, Medical, Real Estate and Non-profit industries
  • Administered platforms Windows Server 2008R2 to 2000, Exchange Server 2010 to 2003, Outlook Web Access, SQL Server 2008 to 2000, SharePoint 2010 2007 and v3, IIS 7 and IIS 6, Small Business Server 2008 to 2003, Microsoft EBS Essential Business Server, and legacy platforms relating to core client business needs
  • Provided IT Management and Support services, Systems and Network Administration, Backup and Disaster Recovery services, Network Design and Security, migration to Hyper-V virtualization, Data services, and general technical consulting for customer line of business applications and computing platforms
  • Administered all forms of customer inter-office connectivity, site to site VPN's, DNS and Active Directory Replication, Windows Remote Access and Terminal Services
  • Achieved Silver Partner with Microsoft, Dell Gold Partner, Cisco Partner, and held OEM partnerships Ingram Micro, D&H Distributing, and Tech Data. Sold and integrated HP, Dell, Intel servers and client computing systems for customers as authorized reseller
  • Provided Document Management Solutions through partnership with Ricoh resellers and Nuance including highly customized document scanning, OCR, workflow, search and archival features integrated to existing customer platforms

Technology officer / branch manager

Confidential

Responsibilities:

  • Accountable to CEO, President, and board
  • Solutions expert managing outside consultants and providing technical direction to C-level executives
  • Responsible for all research, testing, and deployment of new technologies
  • Directed company through lending technology innovations with Hud.gov, Fannie Mae and Freddie Mac e-Services during the evolution of automated underwriting and loan origination systems
  • ESA Encompass Systems Administrator overseeing all facets of implementation, customization, and support
  • Provided sole technical leadership in company’s migration of branch offices unifying loan originations on the Ellie Mae Encompass platform
  • Featured speaker and presenter of lending technologies at quarterly/annual meetings

Confidential

BRANCH MANAGER

Responsibilities:

  • Managed loan originators, processing teams, and staff
  • Managed operations, originations, sales and training of personnel
  • Accountable to executive team in planning, projects, recruiting and growth objectives

Confidential

LOAN OFFICER

Responsibilities:

  • Top producing loan officer ranking among highest producers in company’s Southern California region
  • Provided leadership to mortgage originators as liaison with larger builder accounts

Branch manager

Confidential

Responsibilities:

  • Managed all store locations, staff, human resources, vendor and customer relations
  • Managed company sales
  • Managed inventory and purchasing
  • Responsible for branding, marketing, and advertising campaigns
  • Music Teacher in keyboard instruments and voice (private instruction)

LAW ENFORCEMENT SPECIALIST

Confidential

Responsibilities:

  • Assigned air base law enforcement and security functions
  • Assigned rapid deployment as Confidential Specialist
  • Assigned Space Shuttle Security Detail Confidential
  • Honorably discharged 1985

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