Lead Implementation Engineer Resume
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Seattle, WA
SUMMARY:
- Deep experience with designing and managing the business and technical aspects of web/digital analytics and business intelligence systems. Excellent troubleshooting, data analysis, and report creation skills. Good understanding of digital publishing/marketing world including web search, online advertising, and site tracking. Experienced Service and Program Manager (designing and managing software projects and systems).
- Competent with web logs/traffic and log parsing tools (Splunk), SQL, SQL Databases and tools ( Confidential SQL Server, SSRS, SSAS, SSIS, MySQL, Oracle, TOAD), commercial web analytics products (Adobe SiteCatalytst, Google Analytics, WebTrends, Comscore Digital Analytics), analysis/data visualization tools (Insight, Tableau, SAS, Excel, R, Power BI, Alteryx), HTML/CSS, JavaScript/jQuery, PHP, email marketing, SEM (search engine marketing, Google AdWords, Bing AdCenter) and SEO (search engine optimization). Familiar with but have limited experience with Big Data tools (Cosmos/Rover, HDInsight, Hive, MongoDB).
PROFESSIONAL EXPERIENCE:
Lead Implementation Engineer
Confidential, Seattle, WA
Responsibilities:
- Web analytics tag implementation for Confidential .com using Tealium and JS
- Site data layer and analytics auditing using ObservePoint
- Web analytics tag implementation (Google Analytics) and dashboard creation for various clients
Business Intelligence Consultant
Confidential, Seattle, WA
Responsibilities:
- Gather reporting requirements from National Development team
- Create dashboards (data processing workflows using Alteryx and dashboards primarily using Tableau but some Power BI)
Confidential
Responsibilities:
- Gather reporting requirements for new phases of data warehouse
- Investigate data sources (Taleo candidate data) and help design target database structure
Business Intelligence Consultant
Confidential, Bellevue, WA
Responsibilities:
- Assist with database design (SQL Server) and analytics for a Data Center information repository
- Design database to track cluster deployment changes and corresponding costs
- Report on user interactions with the data and data accuracy
- Assist the team with other data related and automation work
Senior Analytics Consultant
Confidential, Bellevue, WA
Responsibilities:
- Create instrumentation specifications for office. Confidential .com and fulfillment partners
- Manage taxonomies and analytics reporting system configuration
- Using WEDCS/MDA (Comscore DAx), Webtrends and Ensighten
Confidential
Responsibilities:
- Create page data layer specifications and tracking instrumentation for Confidential and Confidential
- Using Ensighten and Adobe SiteCatalyst
Confidential
Responsibilities:
- Manage and design tracking instrumentation for Confidential Developer Network)
- Using Ensighten, WebTrends, Adobe SiteCatalyst and Comscore Digital Analytics
- Manage automated dashboard and provide data analysis pulling from internal and external sources
Analytics Operations Manager
Confidential, Bellevue, WA
Responsibilities:
- Design tracking instrumentation for Bing/MSN marketing campaigns
- Consult with marketing and analyst team to improve tracking
- Manage overall data quality; troubleshoot and resolve data issues
- Manage internal taxonomies and reporting systems (Omniture, Insight)
Analytics Implementation Manager
Confidential, Bellevue, WA
Responsibilities:
- Develop and manage tagging details for Bing Marketing websites and advertising
- Manage Omniture suites, internal taxonomies, and other data sources (Insight)
- Troubleshoot and resolve data issues
Analytics Operations Manager
Confidential, Seattle, WA
Responsibilities:
- Represent Business Intelligence (BI) team in projects, advising on tracking and reporting strategy
- Manage small team of analysts providing dimension management and data validation for internal web analytics and business intelligence systems for US auto dealer website related data, including support for Omniture implementations
- Consult with BI product teams on updates to warehouse processes and reports
- Provide thought leadership around tracking and reporting policies and methods
- Train partner teams on how to use systems and data
- Document processes and best practices for system and data usage
Business Operations Manager
Confidential, Redmond, WA
Responsibilities:
- Ensure proper monitoring and data validation of adPlatform BI data
- Contribute ideas and scrutinize planning and feature specification work
- Manage team of analysts providing tier 3 technical support for internal web analytics and business intelligence systems for msn and live.com websites, including Omniture implementation
- Own end to end customer experience of production data systems
- Consult with product teams on site instrumentation and data issues and goals
- Train product teams on how to use systems and data (international travel involved)
- Document processes and best practices for system and data usage
