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Business Development Manager Resume

SUMMARY:

  • Seventeen years of Professional experience in Information technology with extensive experience on Pre - sales, RFP, Account management and Business development. One of the key focus areas is to engage customer by developing business value propositions that drive performance and success across the organization to meet business target.
  • 8 years of experience working with Confidential in Vendor capacity on generating new business leads around Program management, DevOps, BI Analytics, Service Engineering, Test factory Model and Digital Marketing.
  • Have successfully delivered various full-cycles, sustained engineering and engineering projects for manufacturing, online marketing, content publishing and telecom domains.
  • Past experience includes managing delivery for multiple large fixed price programs, handling large teams, working in Global delivery model, growing existing business and acquiring new business, process standardization, engage with client’s senior management and providing benefits to customer in terms of cost, productivity and value.

PROFESSIONAL EXPERIENCE:

Business Development Manager

Confidential

Responsibilities:

  • New Business development and enabling sales across Delivery unit with various RFPs, Solutions and presentations.
  • Managed multiple large output based Programs across Confidential Office, Digital Marketing & Cloud and enterprise group
  • Extensive Experience in generating new business deals across Engineering and Production Support projects.
  • Managed Team of 150+ resources and handled programs generating cumulative revenue of USD 10 million per annum with complete responsibility of P&L.
  • Managing teams located in various locations such as India, Ireland and US
  • Transitioning of large engagements Responsibilities includes setting up and running projects for large engagements, establishing project control processes and SLAs, setting up and driving governance for strategic engagements.
  • Responsible for delivery, client communications and customer satisfaction.
  • Build, lead and motivate teams by providing vision & direction and also responsible for undertaking performance reviews for project team members.
  • Played strategic role in large deals proposal (100 people +) and executing Six Sigma Projects

Delivery Manager

Confidential

Responsibilities:

  • Worked as delivery manager on Operation Management System (OMS) which is a web-based operation management system designed specifically for Business analyst, Survey manager and data analyst team. OMS have complete responsibility of software delivery management (Project Management, Survey management, Data Management, and Delivery Management) enabling leadership team to take business decisions based on data driven report.
  • Responsible for requirement gathering, architecting the system and then design at component level.
  • Effective planning and tracking of all activities, risks, resources, issues
  • Ensured all milestone dates were met without delays. All delays that happened were managed well
  • Ensured that scope finalization is done thru proper due diligence. The due diligence activities include current state assessment, risk assessment, DW approach and finalization. The scope was finalized after play back sessions with customer Involved in Proposal Generation, estimation and designing ( System Architecture as well High Level Design )
  • Managed team from offshore as a Single point of the Contact with the Client

Senior Dev lead

Confidential

Responsibilities:

  • Worked as a lead on company’s Law department and HR Applications
  • Involved in Proposal Generation, estimation, designing (System Architecture as well high level design)
  • Effective planning and tracking of all activities, risks, resources, issues
  • Ensured all milestone dates were met without delays. Ensured quality of deliverables was with acceptable quality norms
  • Ensured enough effort is spent on reviews and audits which in turn ensured deliverable quality and CSAT

Developer

Confidential

Responsibilities:

  • Worked as a developer on manufacturing and telecom domain projects which eliminated the need for manual invoicing and maintaining inventory.
  • Designed and Implemented the UI & backend system for the entire application
  • Provided support on the end user reported issues and enhanced the application.
  • Developed tools to streamline operations and improve productivity
  • Prepared user manual and imparted training to the team.

Confidential

Production Engineer & ISO 9002 Auditor

Responsibilities:

  • Implementation of QS 900 within organisation
  • Worked as ISO 9002 auditor to ensure Quality compliance across all departments.
  • Ensuring shift planning, machine parameter set up and production schedules.
  • Prepared user manual and Provided training on Quality tools, SPC techniques, ISO 9002 and QA 900 within organisation

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