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Principal Consultant Resume

Denver, CO

SUMMARY:

  • Over 25 years of IT experience. Full time developer 8 years, progressing into manager, program manager, solutioning, compliance, infrastructure and implementations expert and director while staying in tune with technical advancements.
  • 13+ years Project Management / SCRUM Master managing and coaching co - located and distributed teams ranging from 3 to 32 direct report members and 3-5 Scrum teams at a time. Teams included managing technical, QA, UAT, BA, SA on and off-shore resources.
  • 15+ years of Product Management and Project/Program Management in waterfall methodology environments using Primavera, MS Project, Edison Foresight, SDLC, RICE components and SharePoint (including version 2010).
  • 10+ years of Product Owner experience.
  • 9+ years of Agile/Scrum Master experience.
  • 6+ years of Agile Coach experience. During this time coached 5 major companies in successful rollover from waterfall to agile as well as maintained both methods where necessary.
  • Powerful Agile release planning skills utilizing Rally, Jira, Greenhopper and SharePoint as well as proprietary methods. Extremely organized, detail oriented and date/task driven.
  • Extensive experience working as a Business Analyst including project requirements and specifications as well as leading teams of various sizes.
  • 12 years HIPAA compliance/program management. Leading teams to compliance as well and ensuring compliance in employee insurance all the way up to new compliance programs.
  • SOX Compliance program management. Data Center compliance reporting and SOC 2 Reporting compliance.
  • Expert level E-Commerce experience and development - specializing but not limited to Magento, SaaS, and multiple E-Commerce platforms. Working with retailers such as Adidas, LaCoste, Crocs, Confidential, Pranha, Burton, Backcountry.com, Arctyrex, Black Diamond, The North Face, Vans, Jan Sport, and all OR retailers and SIA retailers.
  • Social Media, email and online marketing campaign expertise to include videos, blogging, campaign coordination, chat, and many interactive technologies.
  • Very strong customer service and customer contact skills. Able to communicate with technical and non-technical people efficiently and effectively. Extensive experience training end users on software applications and implementations.
  • Worked with the following databases: Oracle (various versions), MSSQL and SQL (various versions), Pervasive Btrieve, Access, Phoenix, Florida, ADP, LGS, and DCS and many proprietary databases.
  • Advanced knowledge and experience using the following programming languages: COBOL, C++, C#, X++, HTML, PHP, ASP, CSS, webMethods Flow language, Java, HTML, Visual Basic, .Net, XML, Open VMS, JCL, Progress, SQL, Energy Billing Language, FORTRAN and PASCAL, SOAP and other methods for B2B, Adobe and CS4 Suite.
  • Extensive knowledge and experience of all aspects of EDI implementation, integration and coordination. (ANSI X12 (versions 3000-current), UCS and EDIFACT standards.). GENTRAN: DirectorPro, GENTRAN: Basic for Mainframe, GENTRAN: Server for WindowsNT, GENTRAN in a UNIX environment, GENTRAN: Integrator, GENTRAN: Integration Suite (GIS), GE Desktop*EDI, GXS (Application Integrator and Enterprise), Harbinger, BizTalk, DECEDI and webMethods software packages and XML based EDI (XML EDI also used for direct B2B and D2C business). Mapping, implementation and maintenance of the following maps: 2XX Series, 8XX Series, 837 (P, I and D), 9XX Series as well as HL7, Lab Results, ORDERS, DESADV and INVOIC EDIFACT Standard maps.
  • Communication protocols include: ftp, ftps (including with PGP encryption), sftp, http, https, VAN (various providers), Asynch, Bisynch, EDIINT, AS1, AS2, web services and B2B.
  • Advanced to Expert knowledge and experience on the following platforms: Several WMS Systems with expertise in RF Smart / AS/400, UNIX, Mainframe, Windows Server (all version), WindowsNT, Alpha, Praxa, VAX, Novell, VersaPOS Integration Server, Citrix and MAC Operating Systems, as well as SaaS models.
  • Experience using and teaching: All components of Microsoft Office (all versions), FrontPage (various versions with 5 solid years web development experience), DreamWeaver Development Suite (CS3 and CS4 with 4+ years additional web development experience), Photoshop and Paintshop Pro, JDE World and JDE OneWorld, Oracle Applications, Confidential, MS Dynamics AX, Nav and GP, First Choice, Great Plains, Lotus 1-2-3, Authorware, Lotus Screencam, Lotus Suite, Peachtree, Perforce, Documentum and various portal development suites.

EXPERIENCE:

Confidential, Denver, CO

Principal Consultant

Responsibilities:

  • Integrations included Point of Sale systems, EDI, Warehouse Management Systems, Credit Card Processing, Vendor/Customer portals and Shipping / Logistics systems.
  • Worked closely with clients in all industries to roll over business data and practices to new system.
  • Performed end user training and post go-live support.
  • Integral part of team within Confidential creating processes and documentation for new project methodology for faster go lives for clients.

Confidential, Denver, CO

Senior PM/Scrum Master/Coach

Responsibilities:

  • Agile Scrum Master / Project Manager / Coach as needed for previous clients.
  • JIRA training and development of Agile Project Management Software for companies.
  • Agile / Scrum Coaching where I aided teams in adopting iterative development and ensuring requirements complete to achieve development and product release goals.
  • Developed processes to be used companywide for iterative development processes, Scrum processes and project management.
  • Business Process Improvement consulting.

Confidential, Denver, CO

Senior Scrum Master and Coach

Responsibilities:

  • Agile Scrum Master for JDEdwards 9.1 Re-implementation and Reporting Projects.
  • Project included integrating 5 systems and migrating data to Central Data Management System for consistency and sharing between systems.
  • Responsible for all financials associated to projects and reporting to Executive Management.
  • JIRA training and development of Agile Project Management Software for company.
  • Coach teams in adopting iterative development and ensuring requirements are complete to achieve development and product release goals.
  • Develop processes to be used companywide for iterative development processes, Scrum processes and project management.
  • Dotted line manager to all contract and full time Denver Water associates utilized to complete the projects. 16-25 total resources.

Confidential, Denver, CO

Scrum Master

Responsibilities:

  • Agile Scrum Master for Confidential, Confidential and Confidential teams.
  • Coach teams in adopting iterative development and ensuring requirements are complete to achieve development and product release goals.
  • Develop processes to be used companywide for iterative development processes, Scrum processes and project management.
  • Headed up Daylight Savings initiative for software engineering and put policies in place for handling current issues systematically rather than manually moving forward.

CIO/Project Management/Implementation/AX/Upgrades Consultant

Confidential, Buffalo, NY

Responsibilities:

  • Interviewed, hired and on boarded team of 12 resources.
  • Worked with client - Independent Health - to gather requirements and fulfill project artifact obligations
  • Managed team and budget of $1MM for project
  • Functional consultant for data migration from old Confidential to Confidential

Confidential, New York, NY

Scrum Master / Coach

Responsibilities:

  • SCRUM Master to finalize project for adoption of musician tracking software and GUI.

Confidential, Englewood, CO

Director of IT

Responsibilities:

  • Served as interim Director of IT while a permanent resource was located
  • Aided in the adoption of MS Dynamics NAV and integration to include data migration from archaic systems to NAV
  • Provided proposal and solution for system integration to prepare for growth
  • Aided in growth and career development of resources within company

Confidential, Broomfield, CO

HIPAA Compliance Gap Analysis and Solutions Proposal

Responsibilities:

  • Gap analysis and gap solutions proposal to include compliancy with latest HIPAA “ Confidential ” Rule as pertaining to Business Associate Agreements.
  • Acted as Project Manager for duration of the project.
  • Oversight of 8 resources aiding in information gathering on the project.
  • Analysis of call center to identify compliancy gaps.
  • Analysis of information security to identify compliancy gaps.
  • Worked with all departments located in Washington and Colorado to identify and report gaps.
  • Reported gaps to CIO
  • Presented gaps and proposed solution to key stakeholders in the company. Solution accepted and implemented in Q2 of 2014 by internal resources.

Confidential, Hartford, CT

Scrum Master and Program manager

Responsibilities:

  • As a Scrum Master for Confidential, stood up multiple teams at program and domain levels.
  • Project Manager and Head of Data Migration project with new Coventry acquisition.
  • Agile/Scrum Training / Coaching
  • Agile/Scrum Documentation
  • Work primarily with teams converting from waterfall to Agile as well as pseudo waterfall/agile team needs.
  • Led the adoption of Scaled Agile Framework for mature agile teams.
  • Acted as technical Project Manager and technical lead as needed.
  • Presented proposed solutions to key stakeholders.
  • Produced reports as requested through Agile Reporting tool and SharePoint.

Confidential, Hartford, CT

Scrum Coach

Responsibilities:

  • As a Scrum Coach for Confidential, stood up two new scrum teams
  • Trained the Confidential division on Agile and Scrum practices.
  • Created and published Agile Practice documentation
  • Created and published Scaled Agile Framework documentation.
  • Trained Confidential resources on Rally Software and Setup.
  • Trained Confidential resources on Agile Ceremonies and Scaled Agile Framework intricacies.
  • Trained incoming clinical specialists and QA members on HIPAA compliance using new documentation and web based training I created.
  • As Scrum Coach also responsible for all PM duties and reporting status to PMO and key stakeholders within the company.

Confidential, Burlington, MA

Scrum Coach / Product Manager

Responsibilities:

  • Responsibilities included designing an order management system to tie into the clients’ back end ERP systems and WMS systems. Order Center is also meant to act as an interface for CSR’s for the clients to work with existing, in process and new orders for customers via phone and online chat. Part of design provided was to include data migration plans for each client.
  • Data Center SOC 2 Reporting/Compliance and Client Audit preparation.
  • Worked with all Product Lines to enable the conversion of waterfall project methodologies to Agile, using Jira for project tracking software.
  • Stood up 6 different Product Managers and coached them to successfully lead their resources for a total of 12 Scrum teams.
  • Lead team on UI/UX enhancements and creation for best user experience in call centers of OC product.
  • As Project/Product Manager also responsible for managing resources, budget, timeline and 3rd party vendors included in the project. The OMS work done by the OC team and implemented for Adidas and LaCoste was deemed a great success and now the solution for many fortune 500 companies.
  • Successfully led teams to full adoption of Agile/Scrum practices as Scrum Master and Scrum Coach.

Confidential, Denver, CO

Scrum Master and Coach/ Manager

Responsibilities:

  • As Scrum Master, Coach and Product Manager of Dynamics AX for Office Supply, Janitorial/Sanitation, and Paper suppliers, responsibilities included design solutions to meet clients’ and potential clients’ needs. Confidential . solutions include SaaS, On-Premise and Web. Solutioned the entire system to include WMS, AWMS, financials and specialized in E-Business and EDI solutions.
  • Successfully designed and oversaw development of full lifecycle EDI from Purchase Order through Advance Ship Notice.
  • Backlog of development items was keeping development department in a negative resource situation by 2-4 bodies per sprint. Built teams and increased velocity to keep project deliverables on time and dispel negative resource situation without hiring additional resources.
  • Jira super user and implementation lead. Created custom fields and reports as needed by the PMO.
  • Responsible for the offshore team that not only brought development to positive resource hours available per sprint to handle roadmap work, but also to upgrade AX solution from 2009 to 2012.
  • Oversight of client data migration from in house servers to hosted servers for SaaS model Dynamics AX
  • Worked with and led classes and web based training for all teams to convert from waterfall to agile project methodologies.
  • Data Center SOC 2 Reporting/Compliance and Client Audit preparation.
  • Provided all internal documentation and helped customize SharePoint site to track backlogs, sprints, teams, velocity, etc. for PMO.
  • Created HIPAA compliance documentation and training materials for HR staff to certify compliance.
  • Evaluated GreenHopper for use before deciding on Jira to track releases at the team level.

Confidential, Denver, CO

Senior Client Technical Professional

Responsibilities:

  • At Confidential, served as a technical pre-sales specialist for their WebSphere Commerce product as well as Order Management through the newly acquired Sterling Commerce.
  • Worked closely with and managed a team of internal customers to create/answer RFI’s, RFP’s and POC’s to potential customers of the product acting as Scrum Master with Agile PM methodology.
  • Data Center SOC 2 Reporting/Compliance and Client Audit preparation.
  • To date worked with several Fortune 500 companies through Confidential ’s sales process including PetSmart, Petco, Audi, BMW and more.

Confidential, Colorado Springs, CO

Senior Scrum Coach/Program Manager

Responsibilities:

  • Performed as Scrum Coach/Program Manager for Connectivity Director - a single sign-on interface where healthcare providers submitted payment to healthcare payers such as Confidential and United Healthcare.
  • Brought on to lead a team of Connectivity Director Developers, QA, BA and UAT resources both on and offshore. In this environment, it was deemed critical to ensure offshore resources were kept up to date on meetings, code decisions etc.
  • Acted as Director of HIPAA compliance and training as well as liaison between the onshore and offshore resources.
  • As Director of HIPAA compliance, duties included ensuring compliance with data used for testing, security and access to digital production data. Responsible for training new employees in all areas of the company. Created web based training for continued compliance training that is used yearly to ensure all current employees now compliance guidelines. Also created marketing materials used throughout the company promoting compliancy.
  • Head of release planning for the core CD team, in addition to 3 other teams publishing releases anywhere from every 2 weeks to once a quarter.
  • Successfully installed the new Connectivity Director Release for United HealthCare in October and Confidential the beginning of November 2010 ($112MM Project).
  • Proposed and maintained project and department budgets.
  • Moved to subsequent successful releases in January, February, March and April.
  • Worked extensively with the ECDI team to implement HL7 protocols and manage their release needs as well ($32MM Project).
  • Department revenue delivery was $968MM with $234MM operation income deliverable. As Project/Program Manager, also served as SCRUM Master for projects and SCRUM Coach throughout the company as Confidential was moving from SDLC to Agile.
  • Provided internal training and documentation to aid in the adoption of Agile.
  • Managed the Rally software and upgrade teams as well.
  • Worked with and managed teams to make changes to the current web based systems by interacting with the business owners and stakeholders. This included designing functionality changes and writing the appropriate documents and User Stories to clearly state the work to be done and verify the end results.
  • Worked with teams to develop a new system to integrate the new 5010 X.12 Version of Transaction Types as well as HL7 Transaction Types. This consisted of a re-write and optimization of the User Interface and the functionality behind it.
  • Worked closely with Dev., QA and other BA's to complete this project for an initial release in October of 2010.
  • Worked within the BA team to enhance processes and handling business requirements.
  • Worked directly with payers to ensure their needs were met systematically.
  • Verified the correct documentation was presented to the business and within the User Interface.
  • Worked to improve process flows and business functionality.
  • Release planning and coordination across 2 teams.
  • Lead in the embracing of Agile and Rally pulling on previous experience to guide the team to maturity in the Agile/SCRUM environment.

Confidential, Colorado Springs, CO

Director, IT

Responsibilities:

  • Services provided: Business and technical contractor/consultant specializing in IT services including but not limited to: EDI / e-Commerce / B2B / system implementations and integrations, Warehouse Management System (WMS) Implementation and Integration, HIPAA Compliance Adoption/Documentation/Training, Directory and File Structure implementations, Business Start Up Assistance, Release Planning and Management, Budget proposals and accountability, POS implementations, Marketing, Web Design, JDE World and OneWorld / Oracle Applications / Oracle PLM / Dynamics AX / Nav / GP Integrations and upgrades.
  • Since 2004 have served as Scrum coach and Scrum Master aiding clients in the move from waterfall SDLC and Sure Step to agile project methodologies.
  • All of this has kept skills up to date and enabled continuation of education to ensure staying up to speed, enhancing skill set in EDI, Inventory/Barcoding, customization and implementation, Dreamweaver and PHP programming.
  • Work with subcontractors both on and offshore to complete development/fulfillment of running maintenance contracts.

Confidential, Boulder, CO

E-Commerce/EDI/Interactive Technologies Director

Responsibilities:

  • Hired as EDI Programmer/Analyst and promoted to Director in June 2006. In career at Spyder used all skills both business and technical and built a very successful EDI team and EDI process as hired to do.
  • As Scrum Master and Coach / Project Manager over all EDI/E-Commerce related projects was responsible and managed all EDI programming, data migrations and implementations which included the startup of B2B with Spyder’s Dealers and a very successful Dealer Online Reorder Site. The Reorder Site increased Spyder’s annual reorders sales to Dealers by 40% in the first season that it was used and another 20% on top of that in the second season. ($.5MM Project)
  • Managed and lead a team of 6-8 people that were dedicated to EDI and B2B within the company. Responsible for automating our entire procure to pay process when it was decided for Spyder to outsource their distribution. During the numerous phases of this project - managed the releases and coordinated the resources to ensure the work could be done, budgets were met and dates promised were kept. This included managing and working with off-shore developers to complete the work on time and on budget.
  • All the business transactions including with overseas factories and freight forwarders successfully moved to electronic and automated. In this project, developed and led the project in conjunction with Spyder’s CIO and VP of Operations and Logistics. ($1.2MM Project)
  • Lead the implementation and use of Rally to maintain our Agile PM methodology and worked with the leads that integrated many systems (largely, JDE /Oracle Applications to all other disparate systems) to build on what Spyder already had in place to ease the transactions that were previously handled manually by Customer Service, A/P, A/R, Logistics and IT departments. ($3.3MM Project)
  • Lead the implementation of RF Smart WMS to tie JDE to shipping. When Spyder moved distribution to 3PL on East coast - integrated shipping with RF Smart in their distribution center through JDE and AS/400 systems. ($2.8MM Project)
  • Responsible and lead for integrating Spyder’s retail systems into the JDE systems using EDI and XML transactions through a VersaPOS server. ($1.2MM Project)
  • As Director worked very closely with every department and level in Spyder as well as managed 3rd party relationships of Spyder and built industry relationships that grew the Spyder business.
  • Headed up the implementation of Dynamics AX in our Spyder Europe and Canada locations and integrated with EDI. ($13MM Project)
  • Served as Chair of the Outdoor Association’s B2B XMLi project and responsible for gaining membership into the initiative through presentations at Outdoor Retailer and Snowsports Industry shows.
  • Worked with Retailers, Dealers, Manufacturers and Buyers as well as Retail Systems Developers as part of this initiative. In time as Chair, was able to grow skills in SOAP, WebServices, PHP, Java, etc., as all of these are used as part of the B2B XMLi.

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