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It Director Resume

SUMMARY:

  • I'm a seasoned technical generalist, leader and strategist. Elite mindset in business communications, operational / network architecture, systems engineering, solution and process design. I have a strong (80%) hands on work history installing and supporting Confidential NT Server / Desktop and related MS technologies in very diverse environments over my 26 year career.
  • As a Systems Engineer at Confidential System. I created a migration solution which was based on Hyper - V to migrate VMWare hosted systems to Confidential Hyper-V Windows 2008/R2 and successfully saved the client Ascension Health money over the legacy NT server licenses saving the client over $24 million in license costs and helped lower utility resource consumption. I provided support, troubleshooting/fixing systems hosting the National infrastructure running Confidential Window Server technologies.
  • I took the department from legacy existence through the IT transformation steps to a virtualized environment built on Hybrid cloud designs which enabled data to remain on premise not in public cloud spaces which were previously hosted on Dell’s cloud. I provided many different solutions for their DSS (Desktop Support Services) department to use the virtual/cloud technologies based on specific use case requirements which was managed by SCCM and monitored using SCOM integrating Solar Winds and SCVMM via SNMP/WMI protocols with discrete access based on user profile permissions in a Windows environment. I was engaged hands on for 80% of these initiatives.
  • I love hands on engagements and solving data center problems of any kind but have the most experience in Confidential NT Server / Desktop based technologies. Active Directory, Managing FISMO Roles, Exchange Server, Confidential Link, Hyper-V.

ADDITIONAL SKILLS:

  • Proficient in LAN/WAN Design & Support, Fiber Optic Technologies and Data Networking Implementation. Technical Support
  • Designing, Testing, Installation, Troubleshooting
  • Project Management, People Management, Systems Design, Implementation
  • Hewlett Packard Business Laptop Repair
  • Dell Enterprise Server & Workstations Repair
  • Customer Service
  • Dell Enterprise Laptop Repair
  • Windows 2003/R2/2008/R2/2012/R2/2016P5 Network and Linux Redhat Enterprise Admin OS Essentials

TECHNICAL SKILLS:

SOFTWARE: Confidential Office All Vers., Exchange Server-All Vers., Palm Pilot Sync, MS Lync Client/Server, MS Office Communications Server, Confidential Outlook, Lotus Notes/Domino, Pegasus Mail, Eudora Mail, Thunderbird, AppleMail, Norton Ghost, PC Anywhere, Remedy Ticketing System, Veritas Backup, XyLoc Med, Point Sec, Various Backup/Disaster Recovery Solutions, ARCServe, Backup Exec, Legato, True Image, Citrix Metaframe/XEN App/Client/Desktop/XEN Server/Cloud Platorm PHP, Perl.

SYSTEMS: MS-DOS, Confidential Windows 3.x, 9x,NT Workstation, 2000, XP Home/Professional, Vista, Windows 7/8, Apple Classic MAC/OS,+/ OSxx, Windows NT Server 3.51/4.0/2000/2003/2008- R2/2012, VAX/Mainframe +/Client 5250/3270+/alt Emulation, VMWare ESX/I v4/5/5.5/vSphere/ vCenter/vDirector/ vStorage/Horizon/Desktone, VDI, Linux/Open/Unix, Fedora, Redhat, SuSe, SUN/Oracle Solaris, IBM AIX, HP UX, MS IIS Web Server, Apache HTTP Server, Apache Tomcat Web Server, IBM Web-Sphere Server .

HARDWARE: 26Yrs. Experience IBM,Dell, HP/Compaq,Toshiba,Acer,Sony Desktops/Laptops,Cisco Routers 2500/2600 series, Netgear hub/access, Firewalls/Cisco PIX, Netgear, Nortel, Barricuda, Juniper, Server Clusters, Dell/IBM/HP-Blades/Servers/SAN/NAS, Print--Servers/Switches(HP, IBM, Epson, Hitachi), Cisco 3400 Servers, StorageTek/SUN/Oracle/SILO (Control, Broadcast & Archive Servers).

LAN/WAN: 22 Yrs. Experience Various Switches, Routers, Concentrators, VPN, FDDI, Fibre Fabric Switches, T1/Frame Relay/OCx/-192 (DSLI Mapping, DSU/CSU, PVC, CIR, Port Speed Cfg), Network Troubleshooting (TDR, PentaScanner 350, and Software Based), Network Wiring CAT3/CAT5 TN RG-8 110 + 69 Block Term., Patch), Satellite, 10 Base T, 100Mb/1Gb Switch, P2P VPNSTORAGE 14Yrs. Experience AS/SAN, Hadoop, Luster, SAM QFS, StorNext-SAN/LAN Client/Metadata, ZFS, VMFS, NTFS/REFS, CIFS, MPIO, iSCSI, FC, iWARP, Infiniband, QLogic, IBM DFS, Sanbolic MelioFS.

TECHNOLOGIES: 24 Yrs. Experience LAN, WAN, Active Directory, GPO/STIG, MS Forests/Domains, Remote Desktop, MS Terminal Services, MS DFS, SMS/SCCM, NETBOIS, SSH, AppleTalk, DHCP, DNS, TCP/IP, FTP, SFTP, SMB, NWLink IPX/SPX, Cisco Secure ACS, Cisco Works, DRA Web Console, POP3, SMTP, IMAP Services, Storage +/NAS/SAN/RAID-ALL/Parallel, Distributed Parity, Network Monitor (SysLog, NetMon, PortMon, Sys Internals).

PROTOCOLS: 18 Yrs. Experience E1, BSSGP 08.18, BVCI, GPRS/UMTS 1-7, NS TS08.16, BSSGP, MS, BTS, EDGE, HSPA/+, W/CDMA CS/PS, PPTP, L2TP, IKE/IPSEC, PPP, MSCHAP, CHAP, Shiva/Digi RA, x.500, x.509 Certificates, IPTV/VoD

DEVELOPMENT: 16 Yrs. Experience Android Development v1.5 Cupcake (API level 3) - v4.4 KitKat (API level 19), Android SDK& Eclipse +/Android Studio v1.4-v1.9 API, C++, CLI, (iPhone XCode, IOS Simulator, Instruments, Interface Builder), CSS, DHTML, HTML+/v5, Java+/One, Perl, PHP, SHELL, VB, XML, PC, Shell Scripting Basic VB, WScript, WBEM

IT SECURITY: 22 Yrs. Experience Firewalls, IDS Systems, TIC Systems, Profile Based, Behavior Based Security, IPSec, Symantec, Trend Micro, McAfee, Spybot, MalwareBytes, Vipre Antivirus, Security Engineering-Remediation +/Foundstone, Nessus, WebInspect

PROFESSIONAL EXPERIENCE:

Confidential

IT Director

Responsibilities:

  • Performed discovery work on 22,000 legacy and Confidential SQL servers.
  • Worked on pre/migration process development delivering SOP’s for peer review.
  • Engaged in capacity planning activities for storage sizing on new clusters SANs.
  • Worked Service Now SLA escalation tickets as required of pre migration action items on over 4500 servers.
  • Created and modifies migration scripts in PowerShell needed to automate the P2v and V2V migrations from Dell cloud and existing VMware ESXi clustered hosts.
  • Windows NT (2000/2003/2008/2012 server installations (Post Project Support - Remote)
  • Worked with Project Managers handling post migration tasks needed by app owners.
  • Delivered Rollout of SCCM, SCOM, McAfee Anti-Virus, NetBackup on 6842 servers.
  • Performed AppZero migrations on specialize Health based applications needed for their patients.
  • Work on post migration task delegated via app owners on AppZero migrations

Confidential

IT Director

Responsibilities:

  • Planned and Installed, Epygi PBX’s, Mobotix Security IP Cameras, CAT5-6 network cable, patch panel installations, POE injectors, Planet network switches, Novell Servers, Windows NT Servers (2000-2008R2), Windows 7/8 Windows 8 downgrades, Exchange 2010/13 Server installations and a few Confidential SBS 2011 migrations, Quickbooks Migrations to Xero Cloud Accounting, Great Plains and Sage50 Accounting migrations. Solar pole installations and much more.
  • Accounting package migrations / Destkop Support clients (98% Windows 7)
  • Windows NT server installations (Post Project Support - Onsite and Remote)
  • Epygi PBX / Grandstream Phone installations (SIP Trunks, PSTN Gateways, Call Routing, and Codec Configuration)
  • Desktone / Cirrity Whitelabel PCoIP / RDP deployments, 2 Confidential Native Boot Virtualization (Windows 7) projects.
  • Mobotix IP Security Camera / Cicso switch & NAS installs for various roofing supply companies all over Texas.

Confidential

IT Director, Addison, TX

Responsibilities:

  • Met with a large number of ROI clients to discuss needs, sold and closed deals to design architectures and administer Confidential NT Server and Windows desktop solutions which created over 1.4 million in revenue for Confidential, Inc. (See largest clients served below) All of the clients were sold Confidential Server, Security, MS SQL and Exchange Server solutions to interoperate with their existing heterogeneous environments.
  • Prepared plans of execution to rollout and deploy solutions recommended according to their client’s budgets but based on best practices and the highest quality their budgets could support to improve post support losses in service.
  • Broke previous sales records by selling additional services on average producing revenue at 39% above average in comparison to corporate business sales records over a three-year period.
  • Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software.
  • Domain and Active Directory setup for doctors office's to comply with EMR.
  • Managing Alteer Office Electronic Health Records (software for EMR)
  • Deploy Eclipse ( ECLIPSE® is a complete Confidential Certified EHR)
  • Desktop Deployments Window's XP, Window's 710 PC's w/BootVHD along with user data migration.
  • Deployment of Windows Server 2000,2003/R2,2008/R2/2012/R2
  • Deployment of Virtual Platform Technologies Mixed Environments (Win7 and Mac) (Win7 and Linux)
  • Experience with many brands of Data hardware: Cisco (switches, and routers) Adran (switches and routers)
  • Experience with many service provider cutovers AT&T,Verizon,Logix's,Cbeyond,and Cogent (PRI,Analog,SIP)
  • Responsible for server builds, HP Proliant and Dell PowerEdge servers, installation of Windows 2008/2003 servers.
  • Closely worked with Dell/HP tech support for ordering system parts and compatibility issues .
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Refer major hardware or software problems or defective products to vendors or technicians for service.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Confer with staff, users, and management to establish requirements for new systems or modifications.
  • Have worked with clients to install and connect using Citrix VPN tunnel.
  • Examples of Citrix installation and support Confidential Cable and Allstate

Confidential

IT Director, Fort Worth, TX

Responsibilities:

  • Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software.
  • Network infrastructure design implementation and management for EMR
  • Domain and Active Directory setup for doctor’s office's to comply with EMR.
  • Alteer Office Electronic Health Records (software for EMR)
  • Deploy Eclipse ( ECLIPSE® is a complete Confidential Certified EHR)
  • Deploy new Window's XP, Window's 7 PC's and Migrates user data.
  • Worked on Domain Migrations for NT to Windows 2000 legacy servers to trending versions.
  • Deploy Server 2000,2003,2008
  • Installed Oracle Virtual-Box for Linux Ubuntu Dual Boot Desktops
  • Installed and showed user's how to us Ubuntu Desktop.

Confidential

IT Director

Responsibilities:

  • Deployment Of VMware for multi OS environment (Win7 and Mac)(Win7 and Linux)
  • Experience with many brands of Data hardware: Cisco (switches, and routers) Adtran (switches and routers)
  • Delivered service and managed cutovers AT&T, Verizon, Logix's, Cbeyond, and Cogent (PRI, Analog/Copper, SIP)
  • Provide consultation services to help cut cost and improve the end user experience with service providers.
  • Responsible for server builds, HP ProLiant and Dell PowerEdge servers, installation of Windows 2008/2003 servers.
  • Closely worked with Dell/HP tech support for ordering system parts and compatibility issues .
  • Oversee the daily performance of computer systems.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Refer major hardware or software problems or defective products to vendors or technicians for service.
  • Enter commands and observe system functioning to verify correct operations and detect errors.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Confer with staff, users, and management to establish requirements for new systems or modifications.
  • Have worked with clients to install and connect using Citrix VPN tunnel.
  • Examples of Citrix installation and support Confidential Cable and Allstate.

Confidential

Network Engineer, Fort Worth, TX

Responsibilities:

  • Set up service for customers, installing, connecting, testing, and adjusting equipment.
  • Provided tier II support for complex connectivity issues to resolution in a timely manner.
  • Inspect and test lines and cables, recording and analyzing test results, to assess transmission characteristics and locate faults and malfunctions.
  • Over 14 years of experience as a qualified maintenance technician. I am proficient with electronic, electrical. RF. sonar and fiber optic equipment. I can read and understand blue prints and schematics.
  • I have experience in wiring power supplies which distribute power into amplifiers, running outages, trouble shooting high speed internet calls, and video trouble calls. I am also a qualified telephony technician and home and business networking technician.
  • Tested new equipment and configurations to ensure proper operation before deployment into the production network.
  • Install equipment such as amplifiers and repeaters in order to maintain the strength of communications transmissions.
  • Measure signal strength at utility poles, using electronic test equipment.
  • Splice cables, using hand tools, epoxy, or mechanical equipment.
  • Onsite services repair and troubleshooting.
  • String cables between structures and lines from poles, towers, or trenches and pull lines to proper tension.
  • Compute impedance of wires from poles to houses in order to determine additional resistance needed for reducing signals to desired levels.

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