Bi Advancement Analyst Resume
MA
SUMMARY:
Having more than 20+ Years of IT industry experience
TECHNICAL SKILLS:
Operating Systems: Window 10, Windows 8, Windows 7, Windows XP, Mac OS X and Mac OS 9
Microsoft Products: SQL 2008, SQL 2005, Microsoft Projects, Microsoft Office Suite 2010, Microsoft Office Suite 2007
Educational Software: Ellucian Advancement, Ellucian Advancement Performance, Senior Systems Admissions, Registrar, and My Backpack, Blackbaud s Education Edge and Raiser s Edge
Fleet Management Software: Road BASE, Fleet wave, Fleet focus
Other Software: IBM Cognos Report Studio 10, IBM Framework, TechSmith Camtasia Studios, Visio, Crystal Report 11, Crystal Report 10, FileMaker Pro, and Active Directory
PROFESSIONAL EXPERIENCE:
BI Advancement Analyst
Confidential, MA
Responsibilities:- Delivered IBM Report Studio on - site training sessions to system administrators, trainers, and end users
- Supervised weekly IBM Report Studio Online Q & A sessions Provided 1 on 1 IBM Report Studio training sessions
- Created custom IBM Report Studio and Workspace Advance reports Tested UMass specific changes prior to release
- Expert in change point and project scheduling.
- Project coordinator tasks.
- Managed security privileges for System Administrators, Power Users, and End Users for Report Studio
- Prioritized end users request according to UMass guidelines Updated lineage and filters using Framework
- Documented UMass specific fields and changes to Report studio
- Organized Ellucian consultant On-Site training session for Report Studio and Framework
Advancement Support Specialist
Confidential, MA
Responsibilities:- Managed ticket requests from power users and end users
- Created and managed user accounts for Ellucian Advancement software
- Developed ad-hoc SQL reports
- Developed and Modified stored procedures for Crystal reports and web form reports
Confidential, Wayne, PA
Project Manager
Responsibilities:- Delivered on-site training sessions to system administrators, trainers, and end users Documented requirements for future business processes and interface specification guides
- Identified resources needed and assigned individual responsibilities
- Managed and created project plans to operate day-to-day aspects of projects and scope of work
- Tracked and reported team hours and expenses to manage budgets, forecasting, revenue and utilization
- Determined revenue, invoicing, and receivables for projects
Project Manager
Confidential, MA
Responsibilities:- Experienced Instructional designer
- Delivered on-site or WebEx training sessions to system administrators, trainers, and end users
- Educated client teams creating database queries, SQL statements, exports, mail merges and reports
- Trained and provided technical support for new and existing Road BASE clients
- Introduced Road BASE training webinars and video tutorials
- Project scheduling utilizing a project scheduling and portfolio management tool such as MS Project, Change point
- Updated existing Road BASE user guides and key documentation guides Identified resources needed and assigned individual responsibilities
- Managed and created project plans to operate day-to-day aspects of projects and scope of work
- Documented requirements for future business processes and interface specification guides
- Customized, analyzed, mapped, converted data to fit clients Road BASE system
- Resolved 90% of Road BASE SQL error messages and tested new versions prior to release
