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Bi Advancement Analyst Resume

MA

SUMMARY:

Having more than 20+ Years of IT industry experience

TECHNICAL SKILLS:

Operating Systems: Window 10, Windows 8, Windows 7, Windows XP, Mac OS X and Mac OS 9

Microsoft Products: SQL 2008, SQL 2005, Microsoft Projects, Microsoft Office Suite 2010, Microsoft Office Suite 2007

Educational Software: Ellucian Advancement, Ellucian Advancement Performance, Senior Systems Admissions, Registrar, and My Backpack, Blackbaud s Education Edge and Raiser s Edge

Fleet Management Software: Road BASE, Fleet wave, Fleet focus

Other Software: IBM Cognos Report Studio 10, IBM Framework, TechSmith Camtasia Studios, Visio, Crystal Report 11, Crystal Report 10, FileMaker Pro, and Active Directory

PROFESSIONAL EXPERIENCE:

BI Advancement Analyst

Confidential, MA

Responsibilities:
  • Delivered IBM Report Studio on - site training sessions to system administrators, trainers, and end users
  • Supervised weekly IBM Report Studio Online Q & A sessions Provided 1 on 1 IBM Report Studio training sessions
  • Created custom IBM Report Studio and Workspace Advance reports Tested UMass specific changes prior to release
  • Expert in change point and project scheduling.
  • Project coordinator tasks.
  • Managed security privileges for System Administrators, Power Users, and End Users for Report Studio
  • Prioritized end users request according to UMass guidelines Updated lineage and filters using Framework
  • Documented UMass specific fields and changes to Report studio
  • Organized Ellucian consultant On-Site training session for Report Studio and Framework

Advancement Support Specialist

Confidential, MA

Responsibilities:
  • Managed ticket requests from power users and end users
  • Created and managed user accounts for Ellucian Advancement software
  • Developed ad-hoc SQL reports
  • Developed and Modified stored procedures for Crystal reports and web form reports

Confidential, Wayne, PA

Project Manager

Responsibilities:
  • Delivered on-site training sessions to system administrators, trainers, and end users Documented requirements for future business processes and interface specification guides
  • Identified resources needed and assigned individual responsibilities
  • Managed and created project plans to operate day-to-day aspects of projects and scope of work
  • Tracked and reported team hours and expenses to manage budgets, forecasting, revenue and utilization
  • Determined revenue, invoicing, and receivables for projects

Project Manager

Confidential, MA

Responsibilities:
  • Experienced Instructional designer
  • Delivered on-site or WebEx training sessions to system administrators, trainers, and end users
  • Educated client teams creating database queries, SQL statements, exports, mail merges and reports
  • Trained and provided technical support for new and existing Road BASE clients
  • Introduced Road BASE training webinars and video tutorials
  • Project scheduling utilizing a project scheduling and portfolio management tool such as MS Project, Change point
  • Updated existing Road BASE user guides and key documentation guides Identified resources needed and assigned individual responsibilities
  • Managed and created project plans to operate day-to-day aspects of projects and scope of work
  • Documented requirements for future business processes and interface specification guides
  • Customized, analyzed, mapped, converted data to fit clients Road BASE system
  • Resolved 90% of Road BASE SQL error messages and tested new versions prior to release

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