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It Management Consultant And Agile Sme Resume

Roslyn, VA

SUMMARY:

  • Experienced Business Analyst with consulting experience in progressively responsible roles.
  • Experience utilizing Organizational Readiness/ Change Management Principles, Enterprise Architecture methods, facilitating communications, and requirement gathering with internal cross - functional teams, clients, and users within the IT, healthcare, patent procurement, and other government environments.
  • Helped plan, design, and implement Enterprise Organizational Readiness Lifecycle (EOR) framework.
  • Participant in Software Development Life Cycle (SDLC) model, as well as working in Scrums as part of the Agile Methodology.
  • Abilities include excellent communication, presentation, and analytical skills.
  • Organized, deadline-driven, and a team player. International background with fluency in both English and Russian.
  • Experienced Business/Systems analyst well versed in planning, requirements definition, and development of functional & technical specifications.
  • Experience with application development, change management, Business Intelligence projects, and capturing business processes.
  • Engagement in end to end project management using Agile, Software Development Life Cycle, and Waterfall methodologies, including analysis, design, development.
  • Experience working internally in Scrums as part of the Agile methodology, as well as facilitating sessions and workgroups with clients and diverse stakeholders.
  • Preparation of business and functional workflow documentation including data flow diagram models for current and planned systems.
  • Successfully support project teams under strict deadlines and changing priorities
  • Experience generating standard operating procedures and assisting in the quality assurance of team projects.
  • Excellent communication and interpersonal skills, both written/verbal and excellent presentation skills.
  • Strong MS-Office skills (Access, Visio, Excel, Word, PowerPoint, Outlook, etc…)

WORK EXPERIENCE:

Confidential, Roslyn, VA

IT Management Consultant and Agile SME

Responsibilities:

  • Member of the Office Enterprise Program Control (EPC) tasked with supporting the planning, standing up, and delivery of Organizational Readiness services.
  • Operationalize customer-centric Service Delivery Model (e.g., develop intake and management processes to facilitate tiered support to Programs)
  • Develop communications strategy to socialize befits and impacts of EPC OR services across the Enterprise
  • Create OR Framework and Service Delivery Model
  • Define approach to capturing metrics throughout the Enterprise Org Readiness Lifecycle (EOR) and measuring EPC CORO success.
  • Understanding the size, scope, and challenges of various EPMO Programs to define OR needs
  • Begin conducting OR activities according to the agreed upon tier of service and individual Program schedules and EPC OR plan
  • Act as facilitators across multiple stakeholder groups to communicate Program information and facilitate Gap Closures
  • Develop office operational framework and service delivery model based on Agile Methodology
  • Conduct one-on-one Agile Scrum training sessions to familiarize new co-workers with Agile Scrum, and other Agile methodologies such as XP, Kanban, and Lean Programing methodologies

Confidential, Alexandria, VA

Associate: Project Management Consultant

Responsibilities:

  • Member of the Application Engineering Division ( Confidential ) tasked with capturing and reengineering Enterprise, Portfolio, and Project level IT System Requirements.
  • Collaborate with Federal clients, technical and business team members on a daily basis to facilitate requirement capturing and recording in Rally, requirement engineering, stakeholder engagement, and communication management.
  • Produce System/Feature Mappings current of As-Is and To-Be Systems.
  • Plan and actively participates in daily scrums as well as all other Agile Scrum ceremonies.
  • Act as an Agile Scrum and Rally Software SME.
  • Manage and support the execution of client's action items, take and distribute meeting notes, ensure follow-up on commitments, and support ad hoc tasks as requested.
  • Assist with business development activities, such as proposals, contract management, Firm initiatives, conferences, and other ad-hoc Firm projects as directed.
  • Act as dedicated resource tasked with tracking and maintaining resource/employee Charge Codes and Purchase Order statements.

Confidential, Washington, DC

Solutions Architect Analyst

Responsibilities:

  • Member of the Solutions Architecture Team tasked with capturing Enterprise Level IT System and Business Process meta-data.
  • Collaborate with Federal clients, technical and business team members to develop internal servers
  • Develop accompanying applications that capture proprietary data and which are aligned with Confidential business needs and technical standards.
  • Analyze individual business process workflows, bulk meta-data captured in business process workflows, and data captured in government furnished repositories.
  • Participate in Product Testing, Requirements Gathering, and Lessons Learned sessions.
  • Implement Stages of Software Development Life Cycle (SDLC) in collaboration with Technical and Business Team Members
  • Plan and participate in storylines and meet in daily scrums as part of Agile methodology.
  • Act as Scrum Master when designated Scrum Master in unavailable.
  • Analyze Business and Software requirements.
  • Develop standardized documentation for software requirement gathering, planning, and application testing.
  • Develop and maintain SharePoint-based project documentation repository
  • Create and Provide Training Materials
  • Create and present training materials and presentations for Management and Team Staff.
  • Create Standard Operating Procedures for new applications and project deliverables.
  • Develop Surveys, FAQs, Lessons Learned documentation, etc…

Confidential, Washington, DC

Business Analyst

Responsibilities:

  • Collaborated with Centers for Medicare and Medicaid Services ( Confidential ) client on Enterprise Architecture framework
  • Performed extensive health care-centric research on Medicaid and Medicare IT implementation and policy requirements.
  • Gathered and analyzed Requirements for IT system development.
  • Developed Business Process Models
  • Proficient in Troux EA software package
  • Created As Is and To Be business process models based on legislation, regulations, Standard Operating Procedures, State Medicaid Director Letters, SME’s input, etc...
  • Re-engineered current workflows to avoid business risks.
  • Facilitated client meetings and management walkthroughs.
  • Prepared agendas, meetings minutes and gave presentations
  • Managed client documentation and security requirements.
  • Developed and clarified guidance for storage and access to all pertinent materials.

Confidential, Knoxville, TN

Office of Information Technology Consultant

Responsibilities:

  • Met clients daily in meetings to resolve technical and administrative issues:
  • Configured Client machines to in-house networks and databases
  • Performed operating system re-installations
  • Installed and executed anti-virus and anti-trojan programs
  • Optimized machine and system performance
  • Escalated client issues to relevant departments in order to provide timely solutions.
  • Responsible for configuration and integration of wireless networks
  • Assisted with beta testing software and providing specific suggestions for improvements
  • Aided the implementation of policy and procedures that affected organizational operations
  • Conducting research into various manufacturer-specific issues
  • Entrusted with sensitive security information regarding private clientele information

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