SUMMARY:

Software Program Management Professional with over 15 years of experience with success in leading the support, enhancement and deployment of connected devices, mobile applications and websites.

CORE COMPETENCIES:

• Program Management
• Portfolio Management
• Project Management
• Website Optimization
• Process Improvement
• Certified Scrum Master
• Software Program Management
• Cross Functional Team Leadership
• Agile Coach
• Sprint Ceremonies
• Web, Mobile, OTT, Connected Devices
• Apple TV, Roku, Chromecast
• Agile, Waterfall, DMAIC
• Interactive Department Operations

TECHNICAL SKILLS:

JIRA Rally MS Office Suite MS Project, Outlook, Visio, SharePoint Adobe: Dreamweaver, Photoshop, Fireworks, InDesign, Analytics, Online Marketing Suite WebEX Image Ready Google Analytics ClearQuest Extranet SVN GIT Hub FTP Servers VPN Discovery Nexus Clarity Project Controls Model (PCM) HP Quality Center DETAR Cherwell Webex Basecamp QuickBase Incident Monitor HTML/XHTML CSS Web Services XML Confluence (Wiki) Drupal Vignette Joomla Day CQ5 WordPress OpenAir Tealium BlueKai Usabilla Brightcove

PROFESSIONAL EXPERIENCE:

VICE PRESIDENT, AGILE COACH

Confidential, Charlotte, NC

Responsibilities:

• Implemented various process improvements within Portfolio and Program to improve efficiency and reduce cost
• Oversaw & Implemented Agile framework within various teams in Digital Payments & Commerce
• Conducted Quarterly Program Increment planning meetings and facilitate business analysis activities
• Facilitated all Agile Ceremonies (Sprint planning, daily stand - ups, feedback meetings, demos, story grooming meetings).
• Established collaborative partnerships, lead cross functional and cross divisional teams achieving swift adoption
• Managed in a complex matrix environment, interacting with multiple stakeholders, business owners, and leaders
• Coached/Trained various teams and team members on Agile principles and processes

SR. PROGRAM MANAGER

Confidential, New York

Responsibilities:

• Facilitated program-level processes and execution and drive continuous improvement
• Acted an Agile coach to develop teams into high-performing, self-organizing units
• Planned sprints/releases utilizing Product Roadmaps from Brands & Central Teams
• Worked closely with other Release Managers, Program Managers, and Project Managers to coordinate releases across multiple technology teams, from inception to delivery
• Acted as liaison between Central Multiplatform and Confidential brand teams
• Assisted in setting up framework for cross-central team communication, coordination of integration among components, and provide related governance
• Worked with IT management to improve the software engineering processes to improve efficiency
• Mentored and trained new Release Managers

SCRUM MASTER

The Economist, New York

Responsibilities:

• Understood of baseline analytics requirements across all strategic projects, ensuring their implementation, and assisting the Product Owner in defining success metrics
• Assisted in the selection and day-to-day management of vendors and service providers
• Agile Coach, mentored and trained NY Agile project management team on various projects within the digital program
• Improved departmental operational processes; Oversaw Project resources, budget, change controls, timelines

DIRECTOR, PROGRAM MANAGEMENT

Confidential, New York

Responsibilities:

• Tracked all programs/projects to ensure we are delivering expected outcome in terms of quality, cost, schedule and scope
• Reports project status dashboards, managed project scope and specifications, raises overall critical trade-off decisions to keep the project team focused on the right goal to Executive Management and Stake holders
• Oversaw, coached and mentored Agile project management team to ensure that projects in the assigned accounts are completed according to Agile Best Practices
• Analyzed risks and proposed mitigation approaches accordingly, including establishing contingency plans and providing transparency for the entire digital project portfolio

SCRUM MASTER

Confidential, New York

Responsibilities:

• Worked as Agile Scrum Master for 2 Mobile Team (IOS and Android); also acted as Product Owner to ensure all sprints were aligned with external device marketing, upcoming promotion roadmap and featured series across the corporation
• Ran daily Scrum Meetings, Sprint Planning, Sprint Review and Retrospectives
• Lead Scrum teams to launch new features releases for monthly/quarterly HBOGO /MAXGO Mobile and AppleTV releases; when needed assisted with controlled devices ROKU, Xbox, Smart TV
• Consistent communication with Product Owner regarding User Stores, Sprint Planning, Sprint Estimating and Maintenance of Product Backlog to ensure the Sprints are aligned with the business goals

WEBSITE OPTIMIZATION MANAGER

Confidential, New York

Responsibilities:

• Worked with New Media Strategy Team, Online Marketing and Corporate Communications to ensure product alignment, promotion, ongoing maintenance and areas for improvement
• Lead cross-functional teams to launch new enhancements, optimizations and maintenance updates to website
• Created & implemented Landing Pages solution shortening development and QA to shorten the design and build times for 100+ landing page requests (100+ monthly)

SENIOR WEB PROJECT MANAGER/SCRUM MASTER

Confidential, Arlington, VA

Responsibilities:

• Agile Scrum Master for websites and mobile applications; sprint planning, daily standups, retrospectives
• Worked with Offshore and Onshore Agile teams
• Successfully managed and launched new Online only product for US Domestic market while meeting and exceeding stakeholder expectations
• Managed and launched company’s 1st mobile website; redesigned the UK website and Korean website
• Successfully implemented CMS for domestic and international websites providing ease and efficiency of website management for all offices

TECHNICAL DELIVERY MANAGER

Confidential, Charlotte, NC

Responsibilities:

• Responsible for managing a cross-functional technology team of 30+ consisting of technical leads, architects, business analysts, testers and developers (onshore and off shore).
• Developed realistic budget estimate; adherence to budgetary constraints; track and monitor weekly burn to mitigate cost overruns
• Responsible for project milestones and producing deliverables utilizing the Waterfall process
• Create project plans, deliverables and produce necessary artifacts; create and deliver status reports identify and mitigate risk; perform issue management; portfolio/project budgeting and resource management
• Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization

SENIOR PROJECT MANAGER

Confidential, Charlotte, NC

Responsibilities:

• Develop all new project schedules, and maintain existing schedules with regular monthly updates
• Provide feedback to Program Management weekly to assist in identifying emerging impacts and risks
• Generated weekly project-specific reports for Program Managers and Executive Management