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Salesforce Lead Resume

PROFESSIONAL SUMMARY:

  • A Certified Salesforce Lead with over 13 years of IT experience including 5+ years experience hands on working experience in the Salesforce CRM application and custom Application Development using Force.com platform. Worked at all levels, from initial client engagements to technical development and customer support. Domain expert in the Mortgage, Investment Banking, Prime Brokerage, U.S Public Sector and Automotive domains.
  • Strong IT experience in Software Development that includes all phases of Requirement Analysis, Design, Development, UAT and maintenance of Product / business applications including Cloud Based, Web Applications, Windows Applications, Web Services, Windows Services, Client - Server applications.
  • Worked closely with Business Users to enable business processes using SFDC
  • Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Call center, Chatter & App-exchange applications.
  • Experience in SFDC development using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL
  • Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events.
  • In-depth experience in CRM business processes like Forecasting, Campaign Management, Lead Management, Pipeline Management, Order Management, Account Management, Case Management.
  • Extensive experience in analyzing business requirements, entity relationships and converting to Salesforce custom objects, lookup relationships, junction objects, master-detail relationships.
  • Experience in integrating Salesforce with ERP applications like SAP using Informatics-on-Demand.
  • Extensive experience in designing Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements
  • Experience in migrating data from legacy systems to Salesforce using Apex Data Loader.
  • Hands on experience with Apex Language, Apex Trigger, Apex Class, Apex Test Methods, Apex Web Service, Visualforce Pages, Visualforce Components & Controllers
  • Hands on experience with SQL Server Reporting Services (SSRS) and Crystal Reports.
  • Experience with Microsoft Share Point2010 (MSP), Microsoft Visual Source Safe (VSS) and Team Foundation Server.
  • Configured and maintained user security permissions in compliance with organizational needs
  • Proficiency in Object Oriented Languages like C++,,C# Java, J2EE, JSP, Servlets and other Java technologies
  • Extensive experience in developing applications on Microsoft .Net framework 3.5/4.0/4.5 using C#, VB.Net, ASP.Net MVC 3.0/4.0/5.0, Azure, Entity Framework and NHibernate.
  • Experience with the latest .NET framework components like WCF, WPF and Silverlight 4.0/5.0.
  • Experience in AngularJS, Knockout, Java Script, JQuery, JSON, HTML5, CSS3, Bootstrap and AJAX.
  • Strong in Object - Oriented Programming concepts (OOPS) such as; Encapsulation, Inheritance, Polymorphism and Relational Database Management System (RDMS) Concepts.
  • Worked in Database Design, Development & Data migration using SQL Server 2005/08/12, Oracle 10g.
  • Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, and SOAP
  • Experience in databases such as SQL Server, Oracle and MySQL
  • Excellent communication and inter-personal skills, accustomed to working in both large and small team environments.
  • Strong knowledge & experience working in teams implementing Agile Methodologies.
  • Excellent communication and inter-personal skills, accustomed to working in both large and small team environments.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Salesforce SFA,Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages / Components, Apex Web Services, AJAX, Workflow&Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Marketo.

Salesforce Tools: Eclipse, Force.com IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production).

Integration Tools: DELL BOOMI, DocuSign and Draw Loop

Languages: Apex, Java, J2EE, HTML, XHTML,XML,CSS,COBOL, Louts Notes, Visual Basic

Database: DB2,Oracle 8i/9i/10g,MS Access, and MySQL

Mainframe Technologies: COBOL, DB2, CICS, JCL, VSAM and Fileaid

Operating Systems: Windows NT / 2000 / XP Pro / Vista/7, Windows Server / 2008, MVS

Web Related: XML, XSLT, Web Services, SOAP, Tomcat, REST,WSDL,OOP,SOA.

Customization: Outbound Messages, Workflow &Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Google Apps, Sandbox data loading

MS.NET: C#, VB.NET, ADO.NET, ASP.NET, Web Services, Win forms, Microsoft

PROFESSIONAL EXPERIENCE

Confidential

Salesforce Lead

Responsibilities:

  • Extensive experience in analyzing business requirements, entity relationships and converting to Salesforce custom objects, lookup relationships, junction objects, master-detail relationships.
  • Experience in integrating Salesforce with ERP applications like SAP using Informatics-on-Demand.
  • Extensive experience in designing Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements
  • Experience in migrating data from legacy systems to Salesforce using Apex Data Loader.
  • Hands on experience with Apex Language, Apex Trigger, Apex Class, Apex Test Methods, Apex Web Service, Visualforce Pages, Visualforce Components & Controllers
  • Hands on experience with SQL Server Reporting Services (SSRS) and Crystal Reports.
  • Experience with Microsoft Share Point2010 (MSP), Microsoft Visual Source Safe (VSS) and Team Foundation Server.
  • Configured and maintained user security permissions in compliance with organizational needs
  • Proficiency in Object Oriented Languages like C++,,C# Java, J2EE, JSP, Servlets and other Java technologies
  • Extensive experience in developing applications on Microsoft .Net framework 3.5/4.0/4.5 using C#, VB.Net, ASP.Net MVC 3.0/4.0/5.0, Azure, Entity Framework and NHibernate.
  • Experience with the latest .NET framework components like WCF, WPF and Silverlight 4.0/5.0.
  • Experience in AngularJS, Knockout, Java Script, JQuery, JSON, HTML5, CSS3, Bootstrap and AJAX.
  • Strong in Object - Oriented Programming concepts (OOPS) such as; Encapsulation, Inheritance, Polymorphism and Relational Database Management System (RDMS) Concepts.
  • Worked in Database Design, Development & Data migration using SQL Server 2005/08/12, Oracle 10g.
  • Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, and SOAP
  • Experience in databases such as SQL Server, Oracle and MySQL
  • Excellent communication and inter-personal skills, accustomed to working in both large and small team environments.
  • Strong knowledge & experience working in teams implementing Agile Methodologies.
  • Excellent communication and inter-personal skills, accustomed to working in both large and small team environments.

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