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Sr. Conaultant/architect Resume

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SUMMARY:

  • Over 30 years of ERP implementation, EPMO, organizational development; reengineering and management experience in education, financial, manufacturing, banking & corporate sectors.
  • Comfortable working on programs that have a high degree of complexity and are comprised of multiple projects.
  • Long track record of completing large projects; ensuring that the final deliverables of a project/program meet all of the intended needs of a business & stakeholders Expert at analyzing program workflow, establishing priorities, developing standards and setting deadlines.
  • Always able to anticipate, identify and respond to changing business priorities, and always ensure that projects are delivered to the highest quality and within budget. Managed large highly visible programs and always deployed best practices and resources to successfully conclude them.
  • Extensive experience in project, process, program, portfolio, infrastructure and systems management specializing in the planning, alignment, and integration of IT, Administrative, Finance and Innovative, results - driven Information and communication technology executive of progressive experience in, strategic leadership and business management plans; leading technical and professional teams, and providing critical business strategy support for delivering diverse and challenging multiple stakeholders.

TECHNICAL SKILLS:

Project Communication: MS Project, MS Visio, MS Office, FrontPage, Clarity, Aris

Best Practices: PMI(PMBOK), Agile, Waterfall, Scrum, Run SAP, ADKAR, Kotter, IDEAL, Lean, Six Sigma, ISO, and IEC standards & guidelines, Capability Maturity Model Integrated (CMMI), ITIL V3, Unified Process (UP) and Unified Modeling Language (UML), Quality Process (QP), Rational (RUP), SDLC, waterfall, spiral, V-model, iterative, PMO, Quality Assurance (QA) & Control (QC), Road mapping, Oracle BPM 11, Maturity Modeling, Sure Steps

Oracle: 7.3, 8,8i,9,10g,11i,12; E-Business Suite, Financials, Enterprise Assets Management (eAM), Marketing & Sales, Manufacturing, HR & Payroll, Projects, Order Management and Contracts

Technologies : SharePoint 2007 - 2013, SharePoint Designer (FrontPage), SharePoint services (STSADM, SMIGRATE, Metadata, Fire Starter, InfoPath, Web, User profile) Microsoft Content Management System, Microsoft Commerce Server, HTML, PeopleSoft(Student Administration Module), Crystal Reports, Micro strategy, IBM Foundation Tools Data Migration. Oracle SOA Suite 11g

BPM/Business Rules Engine (BRE): Microsoft BizTalk Server Business Rule Engine & Business Rule Composer

Databases and Operating Systems: SQL Server, Access, Informix, Oracle, PeopleSoft, SAP, Datatel, MySQL, Windows, UNIX, SharePoint Designer (FrontPage), SQL, VBScript, Visual Studio

Artifacts: Business / functional requirements documents, business cases, administrator / user guides, training manuals, test cases, sanity and E2E testing, systems proposals, installation / deployment manuals, use cases, flow charts, process diagrams, workflow diagrams, Histogram, Pareto chart, Cause and effect diagram

Elicitation: Interviews, questionnaires, user observation, workshops, brain storming, Use Cases, role playing and prototyping Surveys, polls, focus groups, JAD, Data modeling, and Business Process Modeling

Microsoft Dynamics AX: Axapta 3.0, AX 4.0, 2009, 2012 R1, R2&R3, AX7/365

Microsoft Dynamics CRM: 4.0, 2013, 2015 & 2016 Cloud

CRM: SAP, Oracle, Infusionsoft, Samanage (SaaS) & NETSUITE

Technology/SharePoint: Microsoft Office SharePoint Server (MOSS) 2007 / WSS 3.0, SharePoint 2010 & 2013. SharePoint Designer (FrontPage), SharePoint services (STSADM, SMIGRATE, Metadata, Fire Starter, InfoPath, Web, User profile) Microsoft Content Management System.

CRM: SAP, Oracle, Infusionsoft, Samanage (SaaS) & NETSUITE

AX, CRM & Slaesforce.com: System Architecture & Integration, Functional & Technical Design, Project Management & Deployment, Technology Roadmap Implementation, Analytics, Report & Dashboard Creation, Data Architecture & Migration, System Administration & Customization, User Training & Curriculum Development

Custom Applications Development: Build custom applications on the Force.com platform. Create custom Visualforce pages. Build advanced Workflow and Approval processes

Sales Cloud and Service Cloud Implementation/Customization: Workflow Rules & Approval Processes, Validation Rules, Custom Objects, Security Controls, Analytics, Reports and Dashboards, Sales & Support Processes

External User Integration: Customer, Partner, and Self-Service Portals, Web-to-Lead, Web-to-Case, Campaigns, Salesforce-to-Salesforce

BI Tools: Micro strategy, IBM Fast Track, Oracle Enterprise BI Server, Hyperion, Microsoft Power BI tools, Business Objects Enterprise XI, IBM Cognos Series 10, SAP Enterprise BI Server, Crystal Reports, SaaS, Cloud Computing, Agile Business Analytics, Data Warehousing & Adaptive Insights(Suite)

Cloud Technology: Composite Computing, Microsoft Azure, Salesforce.com, Oracle Managed Cloud Services, IBM SmartCloud. All of these IaaS, SaaS, PaaS

PROFESSIONAL EXPERIENCE:

SR. CONAULTANT/ARCHITECT

Confidential

Responsibilities:

  • Led multimillion dollar D365 (Finance, T&L and Supply Chain) implementation program. Developing solution design & program strategy for resources, hardware & software needs, architecture design and implementation roadmap. In progress program & technology roadmaps; for Integration of 4 other legacy systems along with SharePoint.
  • Coordinating, between different business units to implement the contract management, change management approaches and developing plans.
  • Initiated and facilitated collaboration among IT related work streams (Infrastructure, Development) as well across functional groups to ensure the highest possible degree of communication and transparency in the Program.

SR. CONSULTANT/PROJECT MANGER

Confidential

Responsibilities:

  • Led multimillion dollar ERP implementation program; for Microsoft Dynamics AX7/365, CRM-2016 & Office 365 with Confidential . Developed solution design & program strategy for resources, hardware & software needs, architecture design and implementation roadmap.
  • Developing program & technology roadmaps; for Integration of 6 other legacy systems along with SharePoint. Coordinating, between different business units to implement the contract management, change management approaches and developing plans.
  • Initiated and facilitated collaboration among IT related work streams (Infrastructure, Development) as well across functional groups to ensure the highest possible degree of communication and transparency in the Program. Serving as a Trusted Leading Advisor; driving conversations with customer’s Enterprise Architects and Business Stakeholders.
  • Armed with best practices for enterprise program management functions: such as Security, Performance, Development of Strategies, Process and Application Governance along with BPM maturity models.

SR. PROGRAM MANAGER/ARCHITECT

Confidential

Responsibilities:

  • Led multimillion dollar ERP implementation program; for Microsoft Dynamics AX-2012R3 & Microsoft Dynamics CRM-2013, Supply Chain, Finance & other modules. Focused on developing & implementing BPM best practices across organizations.
  • Developed program & technology roadmap for ERP. Coordinated, between different business units to implement the contract management, change management approaches and developing plans. Primary focus of program was interfacing with various vendors & service provider teams, for implementation of ERP Program.
  • This program consists of different legal entities and service units. Kept executive stakeholders involved and well informed with program status. Developed benefit realization awareness in stakeholders; with fully integrated RACI model. Program was integrated with AS400, AccPac, Epicor, Ultipro, SAP & other systems.
  • Served as a Trusted Leading Advisor, driving conversations with customer’s Enterprise Architects and Business Stakeholders armed with best practices for enterprise program management functions such as Security, Performance, Development of Roadmap & Process, and Application Governance
  • Worked with business unit management to enhance contingency plans, mitigating the effect of a technology system or application failure or problem. Key objectives are that business units can continue to manage the firm’s assets, satisfy our regulatory obligations, and maintain our presence in the market place.
  • Negotiated contract with service providers as per scope. Involved with Legal team to draft SOW, SLA and other contract management documents. Implemented contract through project plan and compliance
  • Helped IT team to maintain continued operations, asset protection, and loss mitigation in the event of a disruption, coordinating activities of technology resources with the company’s business units and development groups
  • Assisted departments in enhancing, formalizing, and standardizing the business planning process, including forecasting and tracking mechanisms, across all business units, to facilitate timely accommodation of future company recovery requirements and opportunities
  • Initiated and facilitated collaboration among IT related work streams (Infrastructure, Development) as well across functional groups to ensure the highest possible degree of communication and transparency in the Program
  • Provided updates to stakeholders using progress reports, status reports and performance reports as agreed during the kick off meeting
  • Advised and mentored diverse teams, which include customer and partner resources in technical and functional delivery aspects at a program level, using influence and adaptive communication strategies in scenarios where Senior Architect does not have direct authority over all resources
  • Dealt with four ISV’s and two service provider organizations (Hitachi Solutions & Thinkmax)
  • Identify resources required, assign responsibilities and coordinate between project team the customer to ensure successful completion of the project
  • Reviewed and monitored progress against the project plan to ensured outputs are delivered to time and quality specifications
  • Overall Program Management, preparing project plan, risk analysis, resource allocation & management, timely delivery against milestones
  • Managed projects within the agreed budget, applied the defined change management processes when required and managed risks, issues and resources to ensure milestone dates are achieved
  • Managed and ensured Successful end to end deliveries in the assigned projects, while complying with the organizational quality standards and goals
  • Ensured the deliverables are in line with the set quality standards, ensuring the signs offs as defined in the project plan are received from the customer on time

SR. PROJECT MANAGER/ARCHITECT

Confidential, Houston

Responsibilities:

  • Led & completed multimillion dollar ERP implementation projects; for Microsoft Dynamics AX 2012 R2 & CRM for DE - USA. Implemented Dynamics AX for; Supply chain Management, HR, Financials, Asset Management, Trade and Logistics, MRP and Production modules along with SAP, Oracle OSB/ESB. Coordinated, between different business units to implement the change management approaches and developed plans.
  • Served as a Trusted Leading Advisor, driving conversations with customer’s Enterprise Architects and Business Stakeholders armed with best practices for enterprise program management functions such as Security, Performance, Development of Roadmap & Process, and Application Governance
  • Developed and monitored the program budget and participated in the development of the corporate business roadmap and budget. Led efforts to improve IT policy, process and procedures
  • Assumed leadership role in developing, coordinating, and maintaining comprehensive business contingency plans and validation methodology, to ensure the firm’s ability to recovery, in the event of an unforeseen disruption to facilities, technology systems, or applications
  • Provided Business Continuity Planning documentation and training to all employees having a need to understand the Business Continuity Planning process. Implemented DR plan with testing
  • Slashed about 1.2 Million through extensive Vendor Management, Gap Analysis, resource allocation and licensing cost analysis
  • Negotiated with external clients to implement Dynamics AX, ERP system; Assisted in the creation and documentation of business processes and module configurations
  • Reviewed and aligned project/program direction, approach and key artifacts to keep programs on track and solutions extendable and maintainable going forward
  • Performed Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution
  • Cultivated relationships with clients and ensuring complete satisfaction through the Benefits Realization matrices of project. Continuously updating stakeholders through various status meetings
  • Responsible for full development cycle including Prepare, A&D, Build, implementation, testing, and deployment
  • Build relationships with business partners, internal and external, and contributing to broader goals and growth beyond the scope of a single customer engagement
  • Exercised the process of Need, Gap analysis for business process management along with identification of solution within Dynamics AX & CRM. Identified stakeholders along with their need analysis

SR. PROJECT MANAGER

Confidential

Responsibilities:

  • Led multimillion dollar projects; for Microsoft Dynamics AX/CRM & Salesforce.com for Confidential . Implemented Dynamics AX 2012 & CRM-2013 at Joe Fresh international for; Supply chain Management, HR & Payroll Financials, Asset Management, Trade & Logistics, Retails, TRAX, WMS and Production modules. Coordinated, between different business units to implement the change management approaches and developing plans. As senior program architect, provided support and direction to cross functional project teams; played key role, in vendor management, developing strategies and software implementation.
  • Designed Business Process/Business Rules Integration strategy for corporate culture
  • Worked for Business Process Management (BPM), Business Rules Management (BRM), Knowledge Management (KM), Adaptive Insights (BI), and Data Warehousing (DW)
  • Exercised the process of Need, Gap analysis for business process management along with identification of solution within Dynamics AX & CRM. Identified stakeholders along with their need analysis
  • Accountable for solution designs meeting performance, interoperability, security and controls defined by business and technology requirements
  • Provided Business Continuity Planning documentation and training to all employees having a need to understand the Business Continuity Planning process. Implemented DR plan with testing
  • Drove successful solution deployments by ensuring proper business value and customer/partner satisfaction
  • Forecasted, budget, and managing actual vs. planned budget
  • Developed the Project Charter including project control mechanisms and tools, communication plan and acceptance criteria with key project stakeholders and with sponsors, PMO and SME
  • Worked with external clients to implement Dynamics AX ERP system; Assisted in the creation and documentation of business processes and module configurations
  • Led project teams to achieve planned milestones and objectives through aggressive training program
  • Organized and deriving project and steering committee meetings as well as external project status meetings
  • Managed scope, risk, quality and issues, including Issue/Risk Escalation Process
  • Facilitated the implementation and support of Dynamics AX & CRM modules
  • Led BSA team to work with customers to understand their business requirements and conduct gap analysis
  • Designed all required strategies for project; Testing, Training, Data Migration at Configuration
  • Involved in Supporting the planning, development and implementation of Transition Knowledge programs to ensure sustainability of the new skills/roles and adoptability of new applications with DR planning

SR. PROJECT MANAGER/ARCHITECT

Confidential

Responsibilities:

  • Led multimillion dollar projects; for Microsoft Dynamics AX 2012 and CRM-2011(Salesforce.com), SharePoint, Enterprise Data Warehouse virtualization and IBM Foundation Tools implementation nationwide with Enterprise Content Management. Used Oracle BPM for process management. Coordinated, between different business units to implement the change management approaches and developing plans. As Architect provided support and direction to cross functional project teams; played key role, in vendor management and Cloud Composite software implementation.
  • Identified stakeholder & developed discovery session template to gather requirements
  • Worked on planning & identification of all business process and possible technology changes & organizational changes along with Impact analysis, disaster & recovery and business continuity planning
  • Conducted quality control checks to ensure ongoing success of program; Monitor budgets
  • Assisted in planning, defining roles, jobs, and organization changes that are required to support the future state business capability
  • Designed and developing business processes with standard formats for Project Management
  • Led and participate in planning and execution of integration deployment activities with emphasis on Oracle Fusion Middleware technologies (WebLogic servers, OSB, WC, SOA)
  • Oracle FMW 11g architecture blueprint development and implementation
  • Developed projects high level process chart along with dependencies
  • Engaged stakeholders frequently in the process of identification, support and delivery of projects
  • Coordinated in the taking ownership by stakeholder through engagement and communications
  • Involved in Supporting the development and implementation of Transition Knowledge programs to ensure sustainability of the new skills/roles and adoptability of new applications through training programs
  • Participated in business impact assessments to identify changes to stakeholder processes and technology
  • Conducted post mortem analysis regarding program delivery, budget, etc. to guide future programs
  • Involved in Supporting the development and implementation of Transition Knowledge programs to ensure sustainability of the new skills/roles and adoptability of new applications

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