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Lightning Consultant Resume

Greater, SeattlE

PROFESSIONAL SUMMARY:

  • With 9 years of professional experience in IT, experience in IT industry, maintaining a cutting edge of technical and management skills with up - to-date industrial knowledge, including 7+ years of Salesforce CRM Administrator, Developer and Consultant, Data Validation and Utilities, Analytics, Sales, Marketing, Customer Service and Support Administration.
  • Experienced in implementing Lightning Components, Visualforce pages, S-control, Web Services, Components, Tabs, Custom Objects, Reports, Analytic Snapshots and Dashboards to achieve complex business functionalities.
  • Involved in working with Agile Scrum Methodologies.
  • Extensive experience in designing of custom objects, custom fields, Picklist, role based page layouts, Workflow Alerts & Actions, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Record Types, Dashboards, and Email generation according to application requirements.
  • Experience in SFDC development using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL.
  • Experience in working with Salesforce.com sandbox and production environments.
  • Hands on experience in customization, configuring, deploying and integrating Salesforce.com CRM solutions.
  • Implemented security and sharing rules at object, field and record level for different users at various levels of the organization.
  • Experienced in Web technologies like HTML, CSS, Java Scripts and Java technologies like JDK, J2EE, JSP, and Servlets.
  • Proficient in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
  • Good understanding of Software Development Lifecycle (SDLC) with expertise in Requirement Gathering, Analysis, Designing, Development, and testing.
  • Involved in migration from Salesforce Classic to Lightning Experience, with reports and dashboards automatically viewable and inheriting all permissions and sharing settings defined in Salesforce Classic.
  • Experience in creating different types of Reports like Tabular, Summary, Matrix, Join and also developing Dashboards using Reports
  • Salesforce Lightning Experience - Used SLDS for developing Lightning Components, Actions, Event and Server-Side Controller
  • Good experience with user Roles, Role hierarchies, Profiles, Permission sets and Sharing settings to ensure that the protected data is available only to the authorized users
  • Having good knowledge on salesforce.com sharing rules and user access privileges.
  • Experienced on Salesforce1 and Salesforce Lightning solutions.
  • Expertise in customization, configuring, deploying and integrating Salesforce.com CRM solutions.
  • Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, Custom Buttons and Links and Email generation according to application requirements.
  • Good working knowledge in querying salesforce.com database using SOQL & SOSL queries using Force.com Explorer
  • Familiarity with security concepts authentication, authorization, SSL, web service proxies.
  • Experienced in Lightning Experience, which includes the Lightning Component Framework and also involved in building Lightning component using the aura framework.
  • Strong knowledge in writing test classes before deploying into production
  • Strong experience in Salesforce Lightining components, Governor limits design and designing compact layouts using Apex Triggers, Page layouts, Visualforce pages, Workflows for mobile platform.
  • A skilled problem solver and an efficient team player. Can effectively work in both independent and collaborative work environments, with Excellent communication and inter-personal skills.

TECHNICAL SKILLS:

Salesforce: Apex Language, Apex Classes, Apex Triggers, Apex Schedulers, Batch Jobs, Dynamic Apex, SOQL, SOSL, Visualforce (Pages, Components & Controllers), Apex Web Services, AJAX, Workflow & Approvals, Validation Rules & Formulas, Dashboards, Reports, Analytic Snapshots, Custom Workflows, Custom Objects, Force.com IDE, Eclipse IDE, Force.com Explorer,Bamboo,Sonar,Crucible,SVN.

Web Technologies: ASP.NET, Web Services, HTML, Java Script, JSON, Application Server.

Platforms: Force.com, Eclipse.

Languages: Apex, C, C++, Java.

Databases: MS Access, MySQL, Oracle, SQL Server.

Operating System: UNIX/Linux, Windows 98, 2000/NT/XP, Windows 7.

PROFESSIONAL EXPERIENCE:

Confidential, Greater Seattle

Lightning Consultant

Responsibilities:

  • Closely worked with Business Team and SalesForce.com consultants while implementing the solutions for the needs of organization.
  • Worked as a lightning Consultant and performed the roles of Salesforce.com Administrator and Developer in the organization.
  • Developed APEX Classes, Visual force pages and APEX Triggers to develop the custom functionality as per the requirements.
  • Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads(prospects), Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.
  • Developed Lightning Components to replace the deprecated S-Controls.
  • Built Custom Sales Path on Account Object.
  • Migrated the Existing Classic Visualforce Pages to Lightning by Implementing SLDS.
  • Created Global Actions and Quick Actions in place of existing S-Controls.
  • Worked with Bamboo, Sonar, Crucible, JIRA, SVN.
  • Used field level security along with page layouts to manage access to certain fields.
  • Implemented pick lists, dependent pick lists, lookups, master detail relationships and formula fields to the custom objects.
  • Involved in deploying applications from Sandbox to Production.

Confidential, St. Paul Area, Greater Minneapolis

Salesforce Developer

Responsibilities:

  • Worked as enhancement team member and performed the roles of Salesforce.com Administrator and Developer in the organization.
  • Involved and interacted with various business user groups for gathering the requirements for CRM implementation.
  • Developed APEX Classes, Visual force pages and APEX Triggers to develop the custom functionality as per the requirements.
  • Created Visual force pages which identified a region to be updated to enforce partial page refreshes and display the status of Ajax requests to display different values depending on whether it is in progress or completed.
  • Developed custom Visual force pages to automate Approval processes that used Email Approvals and Parallel Approval steps
  • Developed Salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components.
  • Administered, configured, and maintained Salesforce.com application user profiles, roles, assigning permission, generating security tokens, upgrade installation.
  • Experience in framework, Lightning Components and Salesforce Lightning Design System (SLDS)
  • Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
  • Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
  • Implemented Email-to-Case, Web-to-Case entry and manual case entry for entering customer's cases in Cases Tab.
  • Worked with SOQL & SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
  • Wrote Apex Test classes to Unit test Apex classes before moving to Production.
  • Involved in resolving issues found during Unit Testing& User Acceptance Testing (UAT).
  • Created and maintained the documentation for Design, Migration and Integration.
  • Involved in deploying applications from Sandbox to Production.
  • Provided ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow, Triggers.

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Salesforce.com Data Loader, Lightning Components, Aura Framework, Workflow & Approvals, Reports, Service Cloud, SQL Server, Salesforce Lightning Design System, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Web Services, Eclipse IDE Plugin.

Confidential, Dallas, Texas

Salesforce Developer

Responsibilities:

  • Closely worked with Business Team and SalesForce.com consultants while implementing the solutions for the needs of organization.
  • Developed Apex triggers, Apex classes and test methods.
  • Developed Salesforce.com approval workflow for Account, Rate Change, Order and Price objects.
  • Wrote various queries in generating reports using combination of custom objects and standard objects.
  • Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.
  • Used Data Loader for Data Management in force.com platform.
  • Performed administration tasks as needed, managing custom fields, Integration and data cleanup.
  • Involved in security levels and privileges by customizing Salesforce.com Profiles and Roles.
  • Integrated Salesforce.com with external systems using Salesforce Partner Web Services for approval and custom workflow solution.
  • Developed Salesforce.com triggers for custom objects as part of workflow rules.
  • Estimating migration project efforts involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization. Created Custom objects, fields according to the requirements of business, which are useful in the validation of entitlements.
  • Created custom Profiles to restrict the data access to the unwanted internal users depending on their job responsibilities.
  • Created Roles, Public groups to loosen the data security so that the data can be shared among the users when needed.
  • Involved in Assisting developers to solution Salesforce development using out of the box application functionality
  • Involved in production support for the application which already existing in Production environment.
  • Extensively used Agile Scrum methodology to reach our business team goal by gathering day-to-day requirements and building them using Force.com platform.
  • Created Visual force and HTML Email templates to be sent to the customers depending on the action they perform after they log into the portal.

Environment: Force.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Data Loader, Agile Methodology, Lightning Components, Aura Framework, Standard Objects, Custom Objects, Custom Tabs, Email Services, Security Controls, Force.com Triggers, Workflow and Approvals, Reports and Dashboard

Confidential, Atlanta, GA

Salesforce Admin/Developer

Responsibilities:

  • Closely worked with Business Team and SalesForce.com consultants while implementing the solutions for the needs of organization.
  • Demonstrated abilities in mapping business requirements and translating these requirements into applications functional specifications and detailed test plans and custom designing solutions.
  • Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes to suit to the needs of the application.
  • Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
  • Worked on Opportunity Page Layout Enhancements.
  • Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from internal systems.
  • Work on complex data migration projects using Data Loader tool and Cast Iron.
  • In-depth understanding of SFDC CRM applications like Sales cloud and Service Cloud
  • Designed and developed workflow rules, validation rules, and customizations within Salesforce.
  • Implemented Apex Classes & Triggers and linked them to manage the workflows implemented in the system.
  • Created and deployed Several Reports using salesforce.com platform.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls, data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, Tampa, FL

Salesforce Business Analyst

Responsibilities:

  • Liaison between the business client and technology team—developers, system architecture, and QA Testers.
  • Gather requirements through interviews with the client and referring to existing documentation and procedures.
  • Translate business requirements into functional specifications and creating High Level Design documents.
  • Perform GAP Analysis of the ‘as-is’ and ‘to-be’ system.
  • Extensively engaged in managing the project SharePoint and create a structured and logical project document repository.
  • Create Data Flow diagrams and process flow diagrams to facilitate better system understanding.
  • Responsible for redesigning the Artificial Intelligence (AI) SharePoint to make it more user-friendly.
  • Conduct surveys and interviews to identify areas of improvement in the SharePoint.
  • Design wireframes using MS Visio.
  • Work closely with Project manager to keep track of timeline and budgeting.
  • Create a weekly project status report to track the project progress and observe bottlenecks for review of top management.
  • Communicate with Vendor Managers to establish communication channels for different Vendor Applications.
  • Identify and communicate with Vendor Application points of contact to retrieve crucial support information. meetings.

Environment: MS Access, UML, MS Visio 2008, Microsoft Office 2008, MS Project, Visual Studio 2008 professional, MS Expression 2008, Visual Source Safe, Salesforce.com, Apex Classes, VisualForce Pages, Data Loader, Workflow Alerts, Approvals, Validation Rules, Sharing rules, Reports, Standard & Custom Objects, Tabs, Email Templates, Roles, Profiles, HTML, Force.com IDE.

Confidential

Salesforce Administrator

Responsibilities:

  • Involved in User Management - Creating users, Roles, Profiles.
  • Involved in SFDC application support for end users.
  • Designed System Configuration Enhancements (Dashboards, Reporting, Page Layouts, Sharing Rules, Role Hierarchy, etc.)
  • Develop and Deploy Apex classes and Apex Triggers from test environment to production using eclipse migration tool.
  • Developed various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rules.
  • Created Sharing rules, Assignment Rules and Escalation Rules for Cases.
  • Involved in reports development.
  • Customize Work.com page layouts, fields.
  • Develop Validation rules and workflows.

Environment: SalesForce.com, CRM Application Platform, Apex Language, Visual Force, S-Controls, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse.

Confidential

JAVA Developer

Responsibilities:

  • Involved in various stages of the project life cycle primarily design, implementation, testing, deployment and enhancement of the application
  • Involved in designing the system based on UML concepts which include data flow diagrams, class diagrams, sequence diagrams, state diagrams using Rational Rose Enterprise Edition
  • Designed and developed web pages using JSP, HTML and used JavaScript for client side validation.
  • Involved in design and development of the application in n - tier fashion based on MVC architecture standards.
  • Used JDBC for communicating with the database.

Environment: Java, J2EE, Servlets, HTML, Java Script, Oracle9i, XML, AJAX, Eclipse, IBM Websphere, CSS, UML, CVS, SQL

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