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Sr. Salesforce Developer/admin Resume

New York City, NY

SUMMARY:

  • An ambitious individual with around 7 years of IT experience with 5+ years of experience in Force.com Platform in both functional and technical roles and 2+ years of experience with Java technologies.
  • Have provided an end - to-end solution of Software Development Life Cycle (SDLC) including analysis, requirement gathering, design, developer, enhancements, testing, deployment and maintenance of standalone object oriented enterprise applications.
  • Strong experience in Force.com Apex Classes, Apex triggers, Visual Force, Batch Apex, Integration, REST, SOAP based Web Services, Force.com API, SOQL and SOSL, Sales force AppExchange, and JAVA and C#.
  • Experience in Administration, Configuration, Implementation and Support of Salesforce CRM.
  • Experience in using Force.com Web services API for implementing web services in the application for access to data from different users.
  • Experience in using Sales force Lightning Components, Lightning builder for Salesforce1
  • Experienced in redefining revenue stages in Marketo App, and maintain Marketo user log and daily issues dealing with campaigns and lead nurturing.
  • Proficient in working with Eclipse IDE and Force.com Plug-in for writing business logic in Apex programming language.
  • Experience working with Force.com IDE, Data Loader, Apex Explorer and Salesforce.com Sandbox environments.
  • Experience in migrating data from various systems into Salesforce CRM using ETL tools - Informatica on Demand, Cast Iron (CI) experience, to synchronize data between Sales.com and web service endpoints. Data Junction (Pervasive) and Excel connector.
  • Setting up Apttus Approval Processes. Hiding certain products from the price list using search filters. (CPQ).
  • Extensive knowledge and hands on experience on Wave Analytics(Dashboards) in salesforce.
  • Extensive Knowledge towards the non-profits starter pack(NPSP).
  • Data load using X-Author for excel app document generation using X-Author for word.
  • Performed administration activities for SFDC/Veeva including System Configuration, Analytics Reporting, User Acceptance Testing, End User Training Development & Delivery and System Testing.
  • Extensive experience in Design, Development and Implementation of Siebel Applications . Experienced in Siebel 8.1, Siebel 7.8.2, Siebel 7.7 and EAI 7.7 and implementation of technical solutions as per business requirements. Siebel Implementation experience includes experience with the following modules - Siebel HTIM , Siebel Call Center , and Siebel Pharma, Siebel eSales, Siebel Financial Services, Siebel eChannel, Siebel Hospitality and Siebel eCommunications 7.7.
  • Hands on experience in implementing security and sharing rules and Apex Language.
  • Experience in creating the Validation Rules, Approval Process, workflows for automated lead routing, lead escalation and Email Alerts.
  • Experience in designing and developing Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
  • Experience in using different data tools like Apex Data Loader, Import Wizard, SFDC Data Export, and Mass Delete.
  • Experience in using Servlets, Java Web Services and JSP. Experience in AJAX, Java Script and CSS, HTML, DHTML, Adobe ColdFusion.

TECHNICAL SKILLS:

Salesforce Technologies: SFDC Certified Force.com Developer, Salesforce CRM, Salesforce SFA, Conga Composer, Jitterbit Data Loader Marketo, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, S Controls, Veeva Crm, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Wave Analytic, Snapshots, Case Management Automation, Custom Objects.

ETL/Integration Tools: Eclipse Force.com IDE Plug-in, Connector, Informatica, Data loader, Force.com, Workbench, Cast Iron systems, Composite, Scribe.

Languages: Apex, C, C++, C#, Java, HTML, JavaScript, DHTML, SQL, XML

Operating Systems: Windows NT / 2000 / XP Pro / Vista, Windows Server 2000 / 2003 / 2008.

Database: MS SQL Server 2000/2005, PL/SQL, RDBMS, Oracle 8i/9i/10g, MS Access, and MySQL

Documenting Tools: MS Office, MS Visio Pro

PROFESSIONAL EXPERIENCE:

Confidential,New York City, NY

Sr. Salesforce Developer/Admin

Responsibilities:

  • Responsible for Salesforce.com Development and Administration in the organization.
  • Prepared specifications for system enhancements and customization.
  • Subject matter expert in identifying, planning and implementing new Salesforce.com and Lightning Experience features and functions new screens, workflow, force.com objects, reports and Apex code to meet business requirements.
  • Worked on converting Salesforce classic VF pages into Lighting using Lighting components and Lightning App builder.
  • Worked on designing and administration of Wave Permission sets, Licenses and Analytics Profile.
  • Worked on a process to backup and restore Salesforce data into external database using Salesforce Wave analytics cloud.
  • Worked SOAP and REST Web Services POC’s in Salesforce& Involved in High level-Design documents.
  • Used SOQL & SOSL for data manipulation needs of the application using platform database objects and Developed UI containing angular/jQuery in Salesforce.
  • Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.
  • Designed and deployed Custom tabs, Approval Processes and Auto-Response Rules for automating business logic.
  • Worked with Jitterbit Data Loader for data migration of the company and automated the import and export process recognizing the data accumulating pattern.
  • Created workflow rules and defined related tasks, email alerts, and field updates, page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
  • Involved in Service cloud and Sales cloud for Implementation/Customization.
  • Integrated Salesforce CRM and the legacy system using Cast Iron Integration Systems.
  • Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation Rules and formula fields to the custom objects.
  • Integrated AppExchange applications like Case History Timeline makes it possible for users to create a timeline showing all stages of a case.
  • Involved in APTTUS installation of packages.
  • Involved in APTTUS X-Author excel for migration of products, price lists and price list items into salesforce.
  • Involved in code migration to different environments using change sets.
  • Integrated SFDC with Oracle ERP for order management system using Informatica.
  • Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization’s need.
  • Developed Various Visualforce pages as per organization requirements.
  • Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com.
  • Used Force.com developer toolkit including Apex Classes, Apex Controllers and Apex Triggers to develop custom business logic.
  • Involved in developing, implementing & testing on the Sandbox environment.

Environment: Salesforce CRM, Apex Language, Visualforce Pages, Workflow & Approvals, Reports, Custom Objects, APTTUS CPQ, X-AUTHOR for Excel, Jitter bit Data Loader, Custom Tabs, Email Services, Sandbox Data loading, Eclipse IDE Plug-in, HTML, Java Script, CSS, XHTML, DHTML, XML, Web Services, SOAP, UI, Eclipse, Oracle, SOQL, SQL SharePoint, Lightning, Wave, Web services, Service cloud and Sales cloud.

Confidential Track,MN

Sr. Salesforce Developer

Responsibilities:

  • Served as a subject matter expert on a number of projects related to Salesforce.com, third party integrations, and AppExchange.
  • Led the team and to perform comprehensive analysis of functional and technical requirements; designed & developed solutions primarily on the Salesforce platform. Demonstrated ability to translate customer requirements into specification.
  • Developed Visual Pages with Test-driven development and iterative development method to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
  • Designed and developed custom code for data migration and integration.
  • Created workflow rules and defined related tasks, email alerts, and field updates.
  • Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
  • Key role in a gradual transition of company’s applications from Salesforce Classic to Lightning Experience. Implemented Email-to-Case, Web-to-Case entry and manual case entry for entering customer’s cases in Cases Tab.
  • Developed Recursive Tabs using Lightning components.
  • Involved in providing Sales force automation solutions using the Veeva system suite of applications such as Veeva iRep, Veeva Vault, CLM (Closed Loop Marketing) etc.
  • Worked on various Sales force/Veeva integrations with SAP, Oracle and other third party systems to support Order Management module.
  • Created and customized value propositions and a summary of the key items to in order to maximize deployment value using Marketo.
  • Worked with Conga Composer to generate Word, Excel and PowerPoint documents for various purposes like client documentation for product guidelines to presentation and data representation in front of future clients.
  • Used field level security along with page layouts to manage access to certain fields.
  • Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
  • Involved in integrating Salesforce CRM with its ERP (Oracle EBS) system.
  • Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Leads, Campaigns, Reports and Dashboards.
  • Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
  • Managing the end-to-end technical delivery for multiple Sales force, Veeva, and Siebel and custom applications
  • Worked on service cloud to provide a power and full functionality to a device.
  • Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
  • Developed and supported Extraction, Transformation and Load process (ETL) using Informatica.
  • Created test scenarios on Sandbox environment and used Force.com Component Deployment Wizard for migrating data between Force.com IDE and Sandbox environment.
  • Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com.
  • Provided post-implementation support to assist end users in creating reports, dashboards and certain Administration tasks including creating and maintaining user profiles and privileges.

Environment: Salesforce.com, Apex, Visual force, Marketo, Conga Composer, triggers, test method, workflow, validation rules, SOSL, SOQL, AppExchange, data loader,Veeva CRM, report, dashboard, Force.com IDE, Java, JavaScript, HTML, XML, Oracle, partner portal, Web portal,ETL, Service Cloud and Sales cloud.

Confidential,Buffalo, NY

Sales force developer/Admin

Responsibilities:

  • Created Custom objects to build new application functionality in the Salesforce.com.
  • Involved in data mapping and migration of data from legacy systems to Salesforce .com Objects and fields.
  • Developed web-to-lead functionality for Healthstream.com site that directs leads from web to Sales force CRM and worked with web services.
  • Worked for profile setting and security for different store user.
  • Worked with Job science application to assist (mainly Staffing companies) clients’ hiring process and customized the existing interface with additional functionalities related to requirements given by Business Analysts from client side to make a hiring process easier.
  • Used Marketo for creating and customizing value propositions of the key items in order to maximize deployment value.
  • Provided custom reports and dashboards to support the needs of the users and executives.
  • Developed Apex Classes & Triggers to implement the business logic as per the requirements and worked with web service API.
  • Developed SOQL and SOSL queries to get data from different related objects.
  • Involved in developing, implementing & testing on the Sandbox environment.
  • Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
  • Created validation rules for data quality.
  • Integrated the various Web Services for extracting the data from external systems to display in the pages of salesforce.com
  • Implemented SOAP protocol to get the requests from the outside System and worked with Sales force to understand lightning limitations.
  • Created email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
  • Involved in authoring Business Requirement Documents (BRD) into System Requirement Specifications (SRS) and identifying interface and business process specifications.

Environment: Saleforce.com platform, Marketo, Force.com Sites, Apex, Visualforce (Pages, Component & Controllers), Jobscience, Pages, Data Loader, HTML, Java, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Data Loader, SF Explorer and Eclipse IDE Plug-in.

Confidential

Sales Force / Siebel Developer

Responsibilities:

  • Created both Managed and Unmanaged Packages with deprecated annotations to be available for partner Sales force users and other external users.
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
  • Created 4 Workflows for this Initiative. 1st Workflow will store the XML in the table and call the second workflow through a sub process. 2nd workflow will do the Validations-Retrieve XML, Account Validation, and Authorization Reason Validation and call the 3rd workflow for package swap. 3rd workflow will do the actual package swap-Update Radios, Radio and Package Validation, Disconnect the Old Package and add the new package and call the 4th workflow for creating an activity.5th workflow is used for creating an activity.
  • Created a Menu and Menu Item. Created a Command. Invoked the Command from menu. Command will invoke the Business Service which will open a custom web site in a new browser window.
  • Raised an SR to solve this issue. Created an EAI Workflow which accepts incoming xml from IVR System queries the Siebel database and sends the output xml to IVR System. EAI Workflow handles 5 queries. Radio Query, Package Query, CustByRadio Query, Problem Report Query and Home Phone Query.
  • This Workflow will convert XML to Property Set, Retrieves the Integration Object and queries the Siebel database using EAI Siebel Adapter Query and retrieves various fields and sends the output xml to IVR System.
  • Integrated the Web Services for extracting the data from external systems to display in the pages of salesforce.com.
  • Performed detailed analysis of business and technical requirements and created solutions by customizing various standard objects of Salesforce.com (SFDC) and other Platform based technologies like Visual force, Force.com API, and Web Services.
  • Worked as an Admin to identifying, planning and implementing new salesforce.com features and functions (new screens, workflow, force.com objects, and reports, apex code) to meet business requirements.
  • Worked as a Sales Force Chatter APP with the organization and regularly participated in the meetings and chatter community.
  • Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system.
  • Used force.com developer toolkit including visual force pages, apex classes, apex controllers and apex triggers to develop custom business logic.
  • Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, and created custom objects based on Business need.
  • Created Custom Objects and fields for transactional and contractual information.
  • Generated Apex Classes using WSDL and wrote business logic layer for integration with external web services to the system for functional needs.

Environment:: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, Siebel, Oracle 8i, HTML, Java Script, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse.

Confidential

Associate Java Developer

Responsibilities:

  • Identified the Business Requirements of the project.
  • Extensively used the Jakarta Struts Framework.
  • Implemented user session management using Http Sessions.
  • Used JDBC to access Oracle Database and used Stored Procedures.
  • Developed JSP Pages made them accessible to the Client using Web Logic Application Server.
  • Developed Ant (build.xml) targets for build and deployments on Web Sphere Application Server 5.0.
  • Extensively used complex SQL statements including joins and nested queries
  • Developed Stored Procedures extensively used XPath for finding information in an XML document. XPath is used to navigate through elements and attributes in an XML document.
  • Involved in preparing the Detailed Design document for the project.
  • Developed UI using JSP, Tiles, Java Script, and CSS.
  • Developed the application using Struts framework.
  • Used JDBC to connect to the database.
  • Involved in Unit testing, System Testing and writing test cases.
  • Design Database tables and Wrote SQL queries and stored procedures
  • MySql Server administration
  • Apache Tomcat server administration.

Environment: Core Java, J2EE, Servlets, JSP, Struts 1.2, JDBC, SAX, HTML, CSS, Java script, WSAD, Web Sphere 5.0, Windows XP, and Oracle 9i.

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