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Salesforce Developer/administrator Resume

Burbank, CA

SUMMARY:

  • Highly seasoned and accomplished Salesforce Admin/Developer with over 6 years of experience in Salesforce.com CRM Platform and 1 years with Java.
  • Experience in development, administration, configuration, Implementation and Support of Salesforce CRM and Salesforce SFA applications based on Apex Language and leveraging Force.com Platform.
  • Experience in working with Eclipse IDE with Force.com Plug - in environment for writing Business logic in Apex Programming Language.
  • Good development experience with Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class, Apex Web Service, Partner/ Enterprise WSDL, Visual Force Page, Component Controllers and S-Control.
  • Experienced in Salesforce Wave Analytics Development.
  • Strong experience in defining and managing custom Objects, creating page layouts, developing field validations, campaign management, formulas and workflow rules using Salesforce.com and Eclipse IDE for Sales Force.
  • Experience in working with Sales force developer toolkit Apex, visual force, force.com IDE, SOQL and Web services / Metadata API.
  • Knowledge of Customer Portal/Partner Portal and PRM Partner Relationship Management.
  • Experience working with salesforce.com Sandbox and Production environments.
  • Proficient in Data Migration from Traditional Apps to Salesforce Using Data Loader Utility.
  • Performed administration activities for SFDC including System Configuration, Analytics Reporting, User Acceptance Testing, End User Training Development & Delivery and System Testing.
  • Implemented Security and Sharing Rules at Object, Field, and Record Level for different users at different levels.
  • Experience developing Custom UI with AJAX functionality using Visual force pages, Visual force Tags, Attributes and Controllers.
  • Expertise in Apex to implement the complex business logic with in Governor Limits.
  • Hands on Experience of Salesforce Web Services API like REST, Bulk & SOAP.
  • Developed Test Classes and Test Methods to ensure Maximum Code Coverage in Production instance.
  • Expertise in Source Code Management using Microsoft Visual SourceSafe and ClearCase.
  • Excellent skills in programming languages like Java, C++, J2EE and web technologies like HTML, CSS, XML, JSP and JavaScript.
  • Experience in writing SQL and PL/SQL programming with Oracle and MS-SQL Server.
  • Good understanding of (SDLC), Agile, Scrum and waterfall methodologies.
  • Excellent technical, logical, code debugging and problem solving capabilities.

TECHNICAL SKILLS:

Salesforce.com Technologies: Apex Classes, Apex Triggers, Batch Apex, SOQL, SOSL, Visual Force (Pages, Components & Controllers), S-Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Reports, Analytic Snapshots, Custom Objects, Change sets.

Salesforce.com Tools: Force.com IDE, Force.com API tools (Data Loader), Force.com Explorer, Force.com Migration Tool, Demand Tools, Force.com Excel Connector.

SFDC Integration Tool: Salesforce to Salesforce, Salesforce to Outlook, Salesforce to Gmail, Data Loader, IBM CastIron.

Web Development: XML, HTML, CSS, JavaScript, Angular JS, Visualforce.

Languages: Java, Apex, C, C++, SQL/PLSQL

Database: SOQL, Oracle, Neo4j

Operating Systems: Windows till 2010, Mac.

Web/Application Servers: Apache Tomcat, Web logic and IBM Web sphere

PROFESSIONAL EXPERIENCE:

Confidential, Burbank, CA

Salesforce Developer/Administrator

Responsibilities:

  • Worked as enhancement developer and team member, performed the roles of Salesforce.com Developer and Administrator in the organization
  • Designed, developed and deployed Apex Classes Extension Classes to support Visual Force pages development, Test Classes for Unit testing and Apex Triggers for various functional needs in the application.
  • Possess good skills on Salesforce Wave Analytics development. Developed analytical solutions leveraging the salesforce platform.
  • Have hands on experience in Implementing Wave dashboards for business customers.
  • Experience in developing solutions for the Apttus Contract Lifecycle Management (CLM) system including X-Author for Word, development of clause libraries and contract templates.
  • Possess good knowledge on Contract Life-cycle Management modules.
  • Defined, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, actions, Auto-Response Rules, Page layouts, mini page layouts, search layouts, custom Components, custom compositions, Visual Workflows (flows), custom reports, dashboards Visual Force Pages to suit to the needs of the application.
  • Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created Junction Objects to establish connectivity among objects.
  • Created modern Enterprise Lightning Apps combining Lightning Design System (CSS and Design Parameters), Lightning App Builder and Lightning Component features, Enabled Lightning Components for use in Salesforce1 mobile Platform.
  • Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
  • Developed Lightning apps using Lightning Components and made them compatible with salesforce1 mobile app.
  • Member of Architect Board analyzing/documenting multiple salesforce environments to support data mapping, design, integration, build planning
  • Involved in gathering requirements, developing Use-Case Model, Class Diagram using Enterprise Architect.
  • Experience in troubleshooting REST, SOAP and other schema errors from external WSDL files.
  • Integrated the third-party web services using callouts by generating the necessary stubs from the WSDL files for extracting the data from external systems to display in the pages of salesforce.com and developed own Web Services.
  • Deployed solutions that support customer business processes and requirements using Sales force applications.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Used various sandboxes for developing, testing and migrated the code to the production after UAT testing.

Environment: Salesforce.com platform, Apex Script, Visualforce Pages, Controllers, CSS, Custom Objects, Custom Tabs, Security Controls, Page Layouts, HTML, Java Script, Reports, Dashboards, Eclipse IDE Plug-in.

Confidential - Cincinnati, OH

Salesforce Developer/Administrator

Responsibilities:

  • Created user Roles and Profiles, security controls and shared settings.
  • Developed POC of Customer Portal in Salesforce platform as Proof of Concept for Procter & Gamble Customer Business Group.
  • Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
  • Created business requirement document (BRD), functional (FDDs), technical requirement specification (TDDs) for application development
  • Developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application
  • Customizing the existing Apex classes and Visual Force pages for better performance.
  • Developed Visualforce Pages to customize the view and functionality of the Knowledge Articles that were required by the Organization.
  • Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic
  • Maintaining data quality by identifying and deleting or merging duplicate records, cleansing and updating inaccurate data.
  • Conducted Joint Application Development (JAD) sessions with IT teams. Identified the Key Changes, and participated in Stakeholder Management meeting for effective communication.
  • Created the workflows for automated lead routing, lead escalation, alerts, and custom coaching plans.
  • Migrated leads, accounts and contacts to the Sales Cloud with help CastIron WebSphere.
  • Developed various Custom Objects, Tabs, Components and Visual Force Pages.
  • Designed various Custom Reports and Dashboards for different user profiles based on the need in the organization.
  • Worked with the development team to implement Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Interacted with the Salesforce.com premium tech support team on a regular basis
  • Reengineered APEX code already in production to optimize trigger-based transactions for performance and speed as well as to work seamlessly with governor limits
  • Worked on various SFDC standard objects like Accounts, Contacts, Leads, Reports and Dashboards.
  • Implemented field level security, profiles and audit trail setup.

Environment: Salesforce.com platform, Apex Script, Visualforce Pages, Controllers, CSS, Custom Objects, Custom Tabs, Security Controls, Page Layouts, HTML, Java Script, Reports, Dashboards, Eclipse IDE Plug-in.

Confidential

Salesforce Administrator

Responsibilities:

  • Worked on various Salesforce.com Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards.
  • Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
  • Developed various Visual Force Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
  • Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual force Pages to suit to the needs of the application.
  • Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
  • Ensured data integrity through the appropriate use of de-duping, loading and exporting tools, for bulk of data using Data Loader, Admin Garage and Lexi Loader.
  • Used SOQL & SOSL for data manipulation needs of the application using platform database objects. Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Defined look up and master-detail relationships on the objects and created junction objects to establish connectivity among objects defined look up and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma-separated values (CSV) files.
  • Developed dynamic Salesforce.com Visual force pages using Apex page functions and actions, designing them using HTML, CSS, and JavaScript.
  • Experience in Creating Roles, Profiles, Email Templates, Page Layouts, Workflows, Workflow Actions and Approval Process
  • Worked in Administration, Configuration, Implementation and Support of service max and Sales force applications.
  • Created Batch Apex classes for batch execution and updating of related fields.
  • Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Sales force as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
  • Integrated the Web Services for extracting the data from external systems, and used the Sandbox for testing to ensure minimum code coverage for the application to be migrated to production.
  • Involved in Agile methodology, Scrum which improved productivity and reduced errors.

Environment: Salesforce.com platform, Workflow and Approvals, Reports, Custom Objects, Tabs, Email-Services, Apex Language, Visual Force Pages, lighting components, Components and Controller, JavaScript, Eclipse IDE Plug-in, Data Loader.

Confidential

Jr. Salesforce Developer/Admin

Responsibilities:

  • Duties included development of custom objects, triggers, validation rules, visual force pages, apex classes
  • Involved in salesforce.com mobile site development using Salesforce Mobile SDK and HTML5.
  • Used the Force.com SOAP APIs and associated toolkits, such as the Mobile SDK and AJAX Toolkit.
  • Developed several web service classes.
  • Developed batch apex classes and test classes
  • Involved in integrating salesforce.com with external legacy systems.
  • Created and exposing web services using the Apex programming language.
  • Worked on Creating Apex controllers on Force.com IDE Platform and Eclipse.
  • Developed VF pages including custom list view pages, custom list views, triggers etc.
  • Involved in development of apex classes and also used Salesforce cookies to manage sessions.
  • Worked with Visualforce components to customize captions, headers and footers of a table and to embed a standard list view of an object's records.
  • Worked with Visualforce List Controllers to act on a set of records with pagination and iterate over a list of records to produce output in a list.
  • Worked with Visualforce Style sheets and Static Resources to augment all standard styling on a Visualforce page and utilize un-stylized text output to gain full control when iterating over lists of data.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Custom Component, Process Builder, Service Cloud, Custom Controllers, Workflow & Approvals, Custom Objects, Custom Tabs, Page Layouts, Email Services, Security Controls, HTML, Web Services, SOAP UI, Reports, Sandbox, Eclipse IDE Plug-in, Workbench.

Confidential

Intern Java Developer

Responsibilities:

  • Involved in Analysis, Design, Coding and Development of custom Interfaces.
  • Involved in the feasibility study of the project.
  • Gathered requirements from the client for designing the Web Pages.
  • Participated in designing the user interface for the application using HTML, DHTML, and Java Server Pages (JSP).
  • Involved in writing Client-Side Scripts using Java Scripts and Server-Side scripts using Java Beans and used Servlets for handling the business.
  • Created the related procedures and functions used by JDBC calls in the above components.
  • Involved in fixing bugs and minor enhancements for the front-end modules.
  • XML was used to transfer the data between different layers.
  • Involved in writing complex sub-queries and used Oracle for generating on-screen reports.
  • Worked on database interaction layer for insertions, updating and retrieval operations on data.
  • Deployed EJB Components on WebLogic.
  • Involved in deploying the application in test environment using Tomcat.

Environment: Java, J2EE, JSP, Servlets, EJB, Java Beans, JavaScript, JDBC, WebLogic Server, Oracle, HTML, DHTML, XML, CSS, Java Script, Eclipse, Servlets, CVS, Windows 2000.

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