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Cloud Erp Resume

SUMMARY:

  • 3 years of IT experience in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, development, enhancements, testing, and maintenance of Multi - tier, web-based, and portals based object oriented enterprise applications.
  • Experience in building Mobile applications using Salesforce lighting components.
  • Salesforce Developer & Administrator with 3 years’ experience in administration, configuration, Customization, Implementation, Data Migration and Support of Salesforce CRM.
  • Extensively worked on various SFDC standard objects like Accounts, Contacts, Opportunities, Leads, Campaigns, Cases, Solutions, Reports and Dashboards.
  • Expert in customizing standard objects like Accounts, Contacts, Opportunities, Products, Price books, Cases, Leads, Campaigns as per client’s need.
  • Experience in developing Validation Rules, Workflows and Approval Processes for Automated alerts, new Tasks, field updates, and Email generation according to application requirements.
  • Hands on experience in implementation of Chatter and Salesforce.com.
  • Expert in generating and analyzing custom reports and dashboard for management and various business unit personnel to provide detail information on key performance indicators.
  • Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.
  • Experienced in Data Migration using Apex Data Loader and Integration with third Party Tools.
  • Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
  • Experience in developing the presentation layer in Visual force and business logic in the Apex by creating/using the Classes, Triggers, Standard Controllers, Custom Controllers, Controller Extensions, S-Controllers, Web Services API and Eclipse Force.com IDE Plug-in .
  • Experience in SOQL, SOSL,CPQ. maintain our growing Einstein Analytics Apps, Dashboards, Lenses, and Datasets.
  • Experienced in deploying the AppExchange applications and integrating with third party applications and developing the Big Machines.
  • Salesforce.com Configuration and Design of Service Cloud, Sales Cloud, Force.com solutions and PSA (Finalcialforce.com).
  • I worked integration and ETL tools such as Snaplogic Whit paper, Informatica cloud etl.
  • Good command over designing & developing dynamic web content using Java/J2EE, HTML, XML, JavaScript & other web development tools/technologies..
  • Web-to-Lead and Web-to-Case site.

TECHNICAL SKILLS:

SalesForce.com: Configurations, Apex Classes, Triggers and Visual force(Pages, Component & Controllers),Eclipse Force.com IDE, Custom Objects, Data migration, Record Types, Workflows, Email Templates, Data loader, SOQL, SOSL, Force.com Excel connector, Desktop Integration, Chatter, Mobile applications using Salesforce lighting components.

Operating Systems: Windows 2000/2003, Win-XP, Windows Vista, Windows 7,UNIX

Languages and Scripts: C, JAVA, HTML,CSS, JavaScript.

Database: SQL Server 2005/2000Tools: MS Office, Eclipse WTP.

ETL Tools: Snap logic Whit paper, Informatica cloud, Zapier, Jitterbit.

PROFESSIONAL EXPERIENCE:

Cloud ERP

Confidential

Responsibilities:

  • Reservation system cloud application using salesforce(CRM).
  • Experience in building Mobile applications using Salesforce lighting components.
  • Developed and designed Apex classes, triggers, visual force pages required for functional needs of the application.
  • Upgraded from Salesforce classic to lightning.
  • Developed Lightning apps using lightning Components and made them compatible with salesforce1 mobile app.
  • Payment Gateways ( PAYPAL, Stripe, Offline ) for Events.
  • Worked on converting Salesforce classic VF pages into lightning using lightning components and lightning App builder.
  • Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
  • Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.
  • Used refined global search in Lightning by developing Apex classes and Controllers.
  • Configured salesforce which include Custom objects, validation rules, workflows, custom settings, page layouts, profiles and permissions.
  • Configured role hierarchy and sharing rules to configure the visibility.
  • Created workflow alerts, Actions and Assignment Rules.
  • Worked on field definitions and data mapping with mapping source data to the Salesforce application.
  • Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards

Confidential

Jr.Salesforce Developer & Administrator

Responsibilities:

  • Worked as salesforce.com developer & administrator.
  • Developed and designed Apex classes, triggers, visual force pages required for functional needs of the application.
  • Hands on experience in creating and installing Managed Packages.
  • Experience with the integrating SFDC and AppExchange partners such as MARKETO, CPQ/APPTUS (Config, Price & Quote).
  • Configured salesforce which include Custom objects, validation rules, workflows, custom settings, page layouts, profiles and permissions.
  • Configured role hierarchy and sharing rules to configure the visibility.
  • Created workflow alerts, Actions and Assignment Rules.
  • Worked on field definitions and data mapping with mapping source data to the Salesforce application.
  • Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards
  • Used SOQL & SOSL queries for data manipulation and provided the queries for third party systems to retrieve data.
  • Customized page layouts and standard objects like accounts, activities based upon roles and groups.
  • Worked on deployments using change sets and Continuous Integration (Code Hub).
  • Worked in Agile methodology with two weeks sprint and delivered the accepted functionality in each sprint
  • Used Git version control systems for delivering and maintenance of the project.
  • Managed software development process with Rally tool.

Confidential

Salesforce Admin

Responsibilities:

  • Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects and Custom objects of SalesForce.com (SFDC).
  • Implemented case automation to track and solve customer’s issues. This helped to form a common platform to address Business Users issues.
  • Minimized the custom code by using the standard configurations such as WorkFlows, Validation Rules, Auto Response Rules.
  • Worked extensively on Accounts, Contacts, Leads, Opportunities and other standard objects and additional fields, layouts and record types for custom objects.
  • Data modeled the Salesforce Application of Ricoh by using Lookup and Master detail relationships on the objects and created junction objects to establish connectivity where ever required.
  • Worked on Roles, Profile, Access settings, Page Layout features of Salesforce platform.
  • Performed Deployment activities using Change Sets and Eclipse IDE.
  • Prepared functional requirement and design documents.

Environment: Saleforce.com platform, Force.com Sites, Apex, Visual Force (Pages, Component & Controllers).

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