Technical And Application Support Resume
Hershey, PA
SUMMARY:
- IT Professional with over 20 years of technical experience in Requirement Analysis, Architecture Design, Software Design, Implementation, Database Design/Implementation, Business/Scientific Programming Migration, Production and Technical Support
- 20+ years experience - Application Development, MS Access
- 15+ Years Experience in ODBC
- Understanding of network design and configurations
- 20 + years of P.C. desktop support support experience in high volume environment
- 15 years of experience in a Microsoft Windows network environment
- Using Java, MS Access , MS Excel, MS Visio, MS Project and Oracle , Design and Develop and data repository for searching and reporting of components of the global applications
- Developer of database management solutions and customized applications - VB/VBA. MS- Access , SQL, ODBC and ADO
TECHNICAL SKILLS:
Operating Systems: Windows operating systems (WIN10, WIN7, XP)
Languages/Technology: ASP, VB SCRIPT, VB6, VBA, ACTIVE-X, SQL, PL/SQL, OBJECT PASCAL
Resources: Ms Access , Ms Office Suite, (Excel, PowerPoint, Word), Visual Source Safe, Ms-SQL Server 2000 and up, Ms-Project, Delphi, Ms-Outlook 9x, 2000 and up, Oracle, Teradata, SAP, JDA Platform
PROFESSIONAL EXPERIENCE:
Confidential, Hershey, PA
Technical and application support
Responsibilities:
- Coordinated, supervised and implemented 35 database conversion projects, completing weeks ahead of project scope
- Coordinated Unit, Integration, UAT testing for database conversion projects
- Supervise and coordinate development teams
- Coordinate and supervise requirements gathering sessions
- Coordinate and supervise design and development processes
- Coordinate and supervise design and development of all MS Access applications
- Coordinate and supervise third party software interfaces (i.e., SAP)
- Coordinate, design and supervise global application solutions. Developed multi record upload decreasing a manual process of 45 minutes to 3 minutes.
- Solution provider for existing applications
- Supervise and implement best practices in application development
- Support SQL Server and Oracle applications as they pertain to the Access front-ends
- Support JDA platform services
- Support Control-M Batch processing Services
- Support Unix Server applications
- Provide remote support and assistance
Confidential, Harrisburg, PA
Sr. Access Developer/Application Support
Responsibilities:
- Administered, structured and supervised Commonwealth’s database design and support processes
- Coordinated and implement application design enhancements
- Develop and maintain front end database objects (i.e, tables, queries, forms, reports, etc.)
- Performed data analysis to develop best solutions and practices
Confidential, Spencer, IN
Sr. Access Developer/Application Support
Responsibilities:
- Analyze modify/enhance existing Access application.
- Restructured / converted macros to VBA code.
- Developed extensive functions and sub routines using VBA code exclusively
- Performed detailed analysis of business processes/requirements
- Writing/documenting functional requirements
- Redesign Access front-end User interface.
- Update PL/SQL stored procedures.
- Develop and maintain SQL and Access backends
- Develop and maintain front end database objects (i.e, tables, queries, forms, reports, etc.)
- Proposed and developed and time and cost effective solutions
- Integrated Access with other Microsoft applications (i.e., Excel, Word) and external applications
- Provided technical support/assistance for all application modifications (front- end and back-end).
Confidential, Sheboygan, WI
Access Developer/Applications Support
Responsibilities:
- Remote Access developer.
- Developed functions and sub routines using VBA code exclusively
- Performed detailed analysis of business processes/requirements
- Writing/documenting functional requirements
- Reengineer Access front-end User interface via virtual terminals.
- Redesign SQL ODBC backend connections.
- Develop and maintain front end database objects (i.e, tables, queries, forms, reports, etc.)
- Proposed and developed and time and cost effective solutions
- Integrated Access with other Microsoft applications (i.e., Excel, Word) and external applications
- Performed database conversions from Access 2003 (mdb) to Access 2013 (accdb)
- Performed data analysis to develop best solutions and practices
- Provided technical support/assistance for all application modifications (front- end and back-end).
Confidential, Fort Wayne, IN
Access 2010 Developer/Systems Support Tech
Responsibilities:
- Converted and developed 1800 Access 2003 databases to Access 2010.
- Converted approximately 200 Word 2003 Documents to Word 2010 with MS Access and Excel integration.
- Ability to take abstract instructions and develop detailed systems to meet the objectives
- Access query development
- Work well independently with the ability to think on my feet
- Self-starter with excellent communication and interpersonal skills
- Interface design using various design products (i.e., Adobe Creative Suite, (InDesign, LiveCycle, MS Access interface designs)).
- Developer skill-set within MS Access /Excel/VBA 2003/2007/2010 , SQL
- Project management skill-set
- Highly effective communicator
- Ability to lead a team of developers
- Database documentation skills
- Automation and Process Improvement knowledge
- Developing and managing multiple projects in parallel with tight deadlines
- Integrated SQL Server Integration Services (SSIS)
- End-User network support
- Recommended time effective network configuration modifications
Confidential, Mettawa, IL
Access 2010 Developer
Responsibilities:
- Using Access 2010 designed and developed new application from legacy application.
- Desire and ability to take abstract instructions and develop detailed systems to meet the objectives
- Work well independently with the ability to think on my feet
- Self-starter with excellent communication and interpersonal skills
- Developer skill-set within MS Access /Excel/VBA 2003/2007/2010
- Project management skill-set
- Database documentation skills
- Automation and Process Improvement knowledge
- Mainframe file conversion to Access database file format
- Extracted Data using SAP Data Services