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Technical And Application Support Resume

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Hershey, PA

SUMMARY:

  • IT Professional with over 20 years of technical experience in Requirement Analysis, Architecture Design, Software Design, Implementation, Database Design/Implementation, Business/Scientific Programming Migration, Production and Technical Support
  • 20+ years experience - Application Development, MS Access
  • 15+ Years Experience in ODBC
  • Understanding of network design and configurations
  • 20 + years of P.C. desktop support support experience in high volume environment
  • 15 years of experience in a Microsoft Windows network environment
  • Using Java, MS Access , MS Excel, MS Visio, MS Project and Oracle , Design and Develop and data repository for searching and reporting of components of the global applications
  • Developer of database management solutions and customized applications - VB/VBA. MS- Access , SQL, ODBC and ADO

TECHNICAL SKILLS:

Operating Systems: Windows operating systems (WIN10, WIN7, XP)

Languages/Technology: ASP, VB SCRIPT, VB6, VBA, ACTIVE-X, SQL, PL/SQL, OBJECT PASCAL

Resources: Ms Access , Ms Office Suite, (Excel, PowerPoint, Word), Visual Source Safe, Ms-SQL Server 2000 and up, Ms-Project, Delphi, Ms-Outlook 9x, 2000 and up, Oracle, Teradata, SAP, JDA Platform

PROFESSIONAL EXPERIENCE:

Confidential, Hershey, PA

Technical and application support

Responsibilities:

  • Coordinated, supervised and implemented 35 database conversion projects, completing weeks ahead of project scope
  • Coordinated Unit, Integration, UAT testing for database conversion projects
  • Supervise and coordinate development teams
  • Coordinate and supervise requirements gathering sessions
  • Coordinate and supervise design and development processes
  • Coordinate and supervise design and development of all MS Access applications
  • Coordinate and supervise third party software interfaces (i.e., SAP)
  • Coordinate, design and supervise global application solutions. Developed multi record upload decreasing a manual process of 45 minutes to 3 minutes.
  • Solution provider for existing applications
  • Supervise and implement best practices in application development
  • Support SQL Server and Oracle applications as they pertain to the Access front-ends
  • Support JDA platform services
  • Support Control-M Batch processing Services
  • Support Unix Server applications
  • Provide remote support and assistance

Confidential, Harrisburg, PA

Sr. Access Developer/Application Support

Responsibilities:

  • Administered, structured and supervised Commonwealth’s database design and support processes
  • Coordinated and implement application design enhancements
  • Develop and maintain front end database objects (i.e, tables, queries, forms, reports, etc.)
  • Performed data analysis to develop best solutions and practices

Confidential, Spencer, IN

Sr. Access Developer/Application Support

Responsibilities:

  • Analyze modify/enhance existing Access application.
  • Restructured / converted macros to VBA code.
  • Developed extensive functions and sub routines using VBA code exclusively
  • Performed detailed analysis of business processes/requirements
  • Writing/documenting functional requirements
  • Redesign Access front-end User interface.
  • Update PL/SQL stored procedures.
  • Develop and maintain SQL and Access backends
  • Develop and maintain front end database objects (i.e, tables, queries, forms, reports, etc.)
  • Proposed and developed and time and cost effective solutions
  • Integrated Access with other Microsoft applications (i.e., Excel, Word) and external applications
  • Provided technical support/assistance for all application modifications (front- end and back-end).

Confidential, Sheboygan, WI

Access Developer/Applications Support

Responsibilities:

  • Remote Access developer.
  • Developed functions and sub routines using VBA code exclusively
  • Performed detailed analysis of business processes/requirements
  • Writing/documenting functional requirements
  • Reengineer Access front-end User interface via virtual terminals.
  • Redesign SQL ODBC backend connections.
  • Develop and maintain front end database objects (i.e, tables, queries, forms, reports, etc.)
  • Proposed and developed and time and cost effective solutions
  • Integrated Access with other Microsoft applications (i.e., Excel, Word) and external applications
  • Performed database conversions from Access 2003 (mdb) to Access 2013 (accdb)
  • Performed data analysis to develop best solutions and practices
  • Provided technical support/assistance for all application modifications (front- end and back-end).

Confidential, Fort Wayne, IN

Access 2010 Developer/Systems Support Tech

Responsibilities:

  • Converted and developed 1800 Access 2003 databases to Access 2010.
  • Converted approximately 200 Word 2003 Documents to Word 2010 with MS Access and Excel integration.
  • Ability to take abstract instructions and develop detailed systems to meet the objectives
  • Access query development
  • Work well independently with the ability to think on my feet
  • Self-starter with excellent communication and interpersonal skills
  • Interface design using various design products (i.e., Adobe Creative Suite, (InDesign, LiveCycle, MS Access interface designs)).
  • Developer skill-set within MS Access /Excel/VBA 2003/2007/2010 , SQL
  • Project management skill-set
  • Highly effective communicator
  • Ability to lead a team of developers
  • Database documentation skills
  • Automation and Process Improvement knowledge
  • Developing and managing multiple projects in parallel with tight deadlines
  • Integrated SQL Server Integration Services (SSIS)
  • End-User network support
  • Recommended time effective network configuration modifications

Confidential, Mettawa, IL

Access 2010 Developer

Responsibilities:

  • Using Access 2010 designed and developed new application from legacy application.
  • Desire and ability to take abstract instructions and develop detailed systems to meet the objectives
  • Work well independently with the ability to think on my feet
  • Self-starter with excellent communication and interpersonal skills
  • Developer skill-set within MS Access /Excel/VBA 2003/2007/2010
  • Project management skill-set
  • Database documentation skills
  • Automation and Process Improvement knowledge
  • Mainframe file conversion to Access database file format
  • Extracted Data using SAP Data Services

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