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Sales force developer Resume

PA

SUMMARY:

  • Certified Salesforce Developer with 7+ Years of IT experience including 3+ years of Salesforce Developer of Force.com Development experience. Good working experience in Health Care, Banking and Retail domain.
  • Experience in SFDC development using Apex classes and Triggers, Visual Force Pages, Workflow, Force.com API, SOQL, SOSL, Controller and Visual Flows.
  • Proficient with Sales Cloud, Service Cloud, Web service, REST API, SOAP API.
  • Experience in creating Assignment Rule, Workflow Alerts and Actions.
  • Created Reports, Dashboards, Outbound messaging, and Approval Workflow.
  • Good knowledge on mobile applications like Salesforce1 and Salesforce classic.
  • Experience in Web - to-lead, Web-to-case and Email-to-case functionality.
  • Excellent in Administrative tasks like Creating Profiles, Roles, Users, Page Layouts, Permission Sets, Email, Approvals, and Record Type.
  • Experience in Force.com AppExchange packages and Salesforce Metadata API.
  • Used Force.com platform for developing feature-rich and friendly Visualforce pages.
  • Expertise in ANT migration tool for deploying the metadata components.
  • Experience using source control systems like GitHub and Bit bucket.
  • Good understanding of SAAS, PAAS cloud computing services like Heroku, Jitterbit.
  • Proficiency in Object Oriented Languages like C#, C++,Java and web technologies like HTML5, CSS3 and JavaScript.
  • Experience in developing software systems using Java and J2EE components like Struts, spring, Web Services, JDBC, and Servlets.
  • Experience using Agile Scrum Methodology for Software Development.
  • Capable of rapidly learning new technologies and successfully applying them to projects.
  • Accustomed to working in both large and small team environments.

TECHNICAL SKILLS:

Operating System: Relational DBMS LINUX (Redhat5), Windows (7/8), IOS (10).\MySQL, Microsoft SQL Server 2014, Oracle.\CRM Products \Tools\Salesforce.com, Sage,CRM,Oracle CRM on\Eclipse, Data Loader, Work Bench, Aside.Io, \demand.\Soap UI\Methodologies\Version Control\Agile, Scrum SDLC, Waterfall Model\Git, TFS.\Technologies\Visualforce, Apex, Java7, C#, HTML5, \JavaScript, CSS3, Asp.Net, MVC5, JQuery2, \Angular 2.0, AJAX, SOAP, REST.

PROFESSIONAL EXPERIENCE:

Sales force Developer

Confidential, PA

Responsibilities:
  • Performed the detailed analysis of functional and technical requirements; designed and deployed the custom objects; identified the lookup and master - detail relationships; and created the junction objects.
  • Worked within Salesforce custom controllers, extensions and triggers to perform SOQL and DML operations to meet the business Requirement.
  • Developed custom UI using CSS, HTML, Visualforce components and used JQuery, JavaScript for frontend Visualforce page.
  • Implemented pick lists, dependent pick lists, validation and formula fields to the custom objects for validating and categorizing specific fields.
  • Managed users, profiles, Role based page layouts, hierarchical Roles, security controls, in order to hide important info.
  • Created a @RemoteAction method in the custom controller to select all required hospitals by using SQOL.
  • Wrote triggers in order to process incoming service E-mail requests from customers to automatically create new case records.
  • Created workflow rules and defined related tasks, email alerts, email templates, letter heads and field updates to implement business logic.
  • Created Apex REST callouts web service to interact with external system and web sites to get patients history records.
  • Created various summary reports, pie charts, dashboards as per requirement and setup report folders to authenticate users based on their profile permissions.
  • Reviewed AppExchange applications and used the appropriate ones which is close to our requirements and customized further to suite our requirements.
  • Used Salesforce Migration Tools to migrate code from one Environment to the other.
  • Used Data Loader to insert or update data in bulk also imported/exported data to salesforce in the form of CSV files.
  • Used Community cloud to build deeper relationship with customers to provide better service and assist them through online.
  • Deployed components using Force.com Ant Migration tools, Workbench and Eclipse to deploy across dev, QA and UAT Sandboxes and Production instances.
  • Followed Agile Methodology and as a process attended Daily Scrum Meetings, Retrospective Meetings, and Sprint Planning Sessions and Backlog Grooming sessions.

Environment: Salesforce.com platform, Apex Classes, Triggers, Visualforce, Components, Controllers, JavaScript, JQuery2, HTML5, Web Services, Relationships, Workflow & Approvals, Custom Reports, Dashboards, SOAP, REST API, Process Builder, OWD Sharing Rules, Community.

Sales force Developer

Confidential, Orlando, FL

Responsibilities:
  • Interacted with various business user group and gathered the requirements for salesforce.com CRM.
  • Wrote trigger in order to process incoming service Email requests from customers to automatically create new leads records.
  • Create Email Templates using Visualforce and HTML in order to send automated responses based on the customer actions.
  • Created profiles and implemented Object and fields level security to hide critical information on the profiles users.
  • Created Many - to-Many relationships using Junction objects to implement Roll-up Summary fields to aggregate data from child records onto the parent record.
  • Designed Validation Rules with Roll-Up Summary Fields to maintain data quality and data consistency.
  • Created Custom objects, Custom tabs, Buttons, Visualforce pages, Controllers, Triggers, Validation rules for checking the Lead qualification status.
  • Embedded JavaScript, JQuery, CSS, and HTML into Visualforce page to display custom UI and enable users to interact with system.
  • Used Salesforce Automation Process (SAP), Created workflow rules and defined related tasks, email alerts, time triggered tasks, fields updates to implement business logic.
  • Created Reports and Dashboards with the help of Salesforce Wave Analytics to track Opportunity Stages for management visibility.
  • Created a Community for sharing resources, created a domain, set members, branding and login page.
  • Integration with web services by generating the necessary stubs from the WSDL files for extracting the data from applications by using Apex web services and SOAP API's.
  • Created Apex Callout Trigger with Heroku and Apex HTTP callouts Operations send Email to Contacts.
  • Provided solutions and support for Single Sign-On (SSO), ensuring compliance with international security standards like SAML 2.0.
  • Implemented Salesforce.com customizations and performed User Acceptance Testing (UAT) before migrating from Sandbox to Production environment.

Environment: Eclipse IDE with force.com plug-in, Salesforce.com, Sandbox, SSO, Data Import Wizard, Apex Language, XML, JavaScript, HTML, Custom Controllers, REST, Workflows, Email Service, Sharing Rules, Visual Force Pages, WSDL, Wave Analytics.

Sales force Developer

Confidential, Lake Mary, FL

Responsibilities:
  • Participated in requirements gathering and creating functional requirements.
  • Worked on creating Validation rules and Workflows for different standard and custom objects to validate business data and logic respectively.
  • Implemented Custom Labels and Custom Settings for referencing data sets across Apex Controllers.
  • Involved in migration of business data to Sales force based on External ID's using the Apex Data Loader.
  • Generated different Reports and Dashboards on data from objects after execution of controller logic.
  • Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
  • Configured Object, Field and Record Level Security using Profiles and Roles for different sObjects across sandbox and production instances.
  • Designed Apex Controllers and Visualforce Pages to support complex business logic adhering to the boundaries of Governor Limits.
  • Created complex Triggers to handle bulk data and invoked future methods to support asynchronous execution.
  • Worked on creating Inline Visual force Pages to display the data on different page layouts.
  • Handled the construction of client objects for SOAP based Web Service Call outs made to external legacy systems and generated VF pages to display returned data.

Environment: Force.com platform, Sandbox, Apex Language, XML, JavaScript, HTML5, Custom Controllers, REST, Workflows, Email Service, Sharing Rules, WSDL, Data Loader, Apex Classes, Controllers, Triggers, Visualforce, SOQL, SOSL, Workflow & Approvals, Ant, Reports, Dashboards.

Sales force Developer

Confidential, TX

Responsibilities:
  • Interacted with business users for requirements, analysis, design and development
  • Written Apex Custom and Extension controller classes and Apex Triggers for various functional needs in the application.
  • Implemented salesforce Inbound Email Handler service to process incoming emails received to an email.
  • Developed Apex REST web services, which are being consumed by various internal applications like Siebel and Java.
  • Developed Cascading Style Sheets in Visualforce pages for rich UI and used Java Script and JQuery for front - end validations.
  • Used PageBlock, PageBlockTable, Repeat, OutputPanel, ActionSupport and ActionFunction visualforce components for developing visualforce pages.
  • Performed admin activities like creating Users, Profiles, Roles, Field-level security and sharing rules.
  • Created Visualforce tabs for custom reports, developed Workflow rules, Approval Processes and developed related actions like Tasks, Email alerts and Field updates.
  • Created email templates and customized inbound emails using email-to-case.
  • Used Data Loader, Command Line Interface, ETL tools for loaded data into salesforce.
  • Developed complex Reports, Dashboards against Opportunity, History objects and other custom objects.
  • Worked on service cloud implementation using Cases, and implemented Email-to-Case, Escalation and assignment rules.
  • Created service console and enabled for user with chatter and answers in the service cloud.
  • Implemented AppExhange packages like seismic, chatter compliance etc.
  • Deployed salesforce components from sandbox to production using Force.com ant migration tool, ChangeSet and Eclipse.
  • Written apex unit test classes for code coverage of apex classes and triggers to promote code to production and implemented salesforce apex annotations like isTest, seeAllData etc

Environment: Apex, Visualforce, Sales, Service Cloud, Service Console, Component & Controllers, Custom Objects, Custom Tabs, Email Handler Services, Workflow & Approvals, Reports, Security Controls, Eclipse IDE Plug-in, CSS, JQuery, WSDL, SOAP, REST, Test Classes, Windows7

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