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Business Relations Manager Resume

Lake Forest, IL

SUMMARY:

  • Dynamic and results - driven professional seeking challenges to employ IT solutions focused towards business process and controls improvement. CCBA candidate proficient in Business Analysis including SAP, PeopleSoft, Infor ERP, and customized applications. Core competencies reside within Finance, Accounting, Supply Chain and Inventory and Organizational Change Management (OCM).
  • SAP R/3 versions 4.6c, 4.7, ECC 6.0 functional applications including FI, CO, PS, WMS, MDM, APO, SCM modules along with exposure to PM, IM SD, BW. Configuration of FI-GL, FI-AR, FI-AM, CO, MM and SD; Exposure to SAP-Console, Enterprise Portals. Certified in SAP Schedule Manager (SCMA). Glovia ERP.
  • Certified Scrum Master. Proficient in SDLC methodology, IIBA/CCBA, MS SQL Server 2014 Databases, Use Case documentation, and compiled/managed IT project budgets. Planview Enterprise v14.6. Knowledgeable in standard SDLC, Agile, Waterfall, InfoWorks and Prince2 project methodologies.
  • Skilled in MS Office products including Office 365, Excel 2010 and 2013, MS Word 2010, Visio 2007 and 2010, Power Point 2010, MS Access 2010 and MS Outlook. Experienced with Mercury Quality Center 9.0, HP Quality Center Lotus Notes 8.5. Exposure to MS Project, ServiceNow, Manhattan WMS.

WORK EXPERIENCE:

Confidential, Lake Forest, IL

Business Relations Manager

Responsibilities:

  • Establish strategic relationships with key stakeholders. Lead business strategy and planning meetings. Ensure that business needs are addressed by the technical solutions. Act as an advocate for the business needs and required results. Provide strategic consulting on options, risks, CBA/ROI analysis and impacts.
  • Manage over twenty Corporate HR, Finance and Supply Chain projects. My role requires direct engagement of Business Owners to obtain functional requirements, draft Business Charters for Business cases, build Use Case diagrams, assist in the launch of project Ideation processes, compile financial plans, assist in project shaping activities and collaborate with Solution Engineers in high-level solution design.
  • Liaise with Business process owners, vendors, and internal technical staff to solicit, document and communicate critical path requirements to provide and ensure value-based system solutions.

Confidential, Chicago, IL

Business Analyst

Responsibilities:

  • Maintained Project SharePoint site. Created Project lists, libraries, archived documents, managed decisions, issues, and risk logs.
  • Created Business Requirement, Use case, process mapping and project-critical documentation
  • Performed functional application development review, functional testing, and data analysis
  • Published and distributed document change requests to Gate3 Development Team

Confidential, Stanwood, MI

Financial Business Analyst

Responsibilities:

  • Performed financial research and analysis of real estate property acquisition, development, construction, and sales data.
  • Assisted in the development of forecasting models and drafted acquisition assumption schedules.
  • Prepared monthly operating reports for Senior Management
  • Gathered industry intelligence and market research.

Confidential, Dodgeville, WI

Agile Business Analyst

Responsibilities:

  • Analyzed and drafted Business Process Modeling and Notation (BPMN) documents of Finance, Accounting, and Procurement diagrams with narratives in advance of decommissioning the legacy ERP system to Oracle ERP Ver 12.2.5.
  • Agile ‘Co-Lead’ of the cross-functional Finance/Accounting and PMO Teams in a presentation of preliminary as-Is documentation prior to transferring to the in-house BA staff.
  • Drafted 35 process narratives/stories to accompany process diagrams required by the implementation partners for technical solution build out of the GEAC and related legacy system retirements.

Confidential, Addison, IL

Business Analyst

Responsibilities:

  • Co-Functional Lead of the Financial implementation team and Functional Lead of legacy master data extraction - including serialization, data mapping, testing and reconciliation.
  • Tasks included data modeling, data extraction, and gathering/processing documentation and managed change controls (via Solution Manager) within the consolidation and retirement of three ERPs into one SAP instance.
  • Conducted client-facing sessions of Finance and Supply Chain groups for build out of the ERP Solution Manager library
  • Successfully performed as adjunct SAP Master Data and Financial G/L data modeling.
  • Drafted documentation, verified Quality Assurance and moved multiple Sales, Operations, and Quality SQL reporting into the SSRS production environment.
  • Prepared comprehensive Use Case documentation illustrating business requirement diagrams to provide the current state functional business landscape. Process documentation was provided to the offshore development team illustrating functionality how the proposed ERP global template solution would fit in the legacy three-ERP world

Confidential, Morton Grove, IL

Sr. Business Analyst

Responsibilities:

  • Researched, conducted interviews and documented over 430 work processes identifying an eleven-team development cycle for the client’s largest customer in advance of an ERP system implementation.
  • Led the Supply Chain and Marketing development sessions with Team Leads to capture steps within the client’s specialty and print merchandise development campaign across four business units within their product development life cycle into a Use Case diagram document.

Confidential, Boston, MA / Plano, TX / Chicago, IL

Business Analyst

Responsibilities:

  • Conducted User and developer workshops to draft SOP documentation and mapping for a SAP rollout.
  • Translated and retooled ERP Financial and Supply Chain process components into written business and functional requirements - including Use Case narratives and diagrams - accepted by the technical development and management teams.
  • Chaired process review and gap analysis sessions with the Global Shared Services group based in India.
  • Published OCM User training documentation and Business Process Procedure (BPP) documentation and narratives describing their relationship to existing BAU processes.

Confidential, Baltimore, MD

Supply Chain Architect

Responsibilities:

  • Functional architect assigned to the process re-engineering of material disbursement policies and procedures across seven satellite ministries within the Ascension Health network.
  • Conducted daily client reviews and root cause process improvement analysis with floor staff and Supply Chain Operations. Proposed changes to status quo VMI policy, SLA agreements and procedures. Introduced hand held RF inventory scanning procedures for goods issue/returns.
  • Validated deliverables to meet functional and design requirements. Performed KPI data analysis, reporting and master data maintenance.
  • Conducted OCM reviews with Ascension users pertaining to changes within the Procurement and internal ministry inventory distribution procedures

Confidential, Morton Grove, IL

Sr. Business Analyst / Project Manager

Responsibilities:

  • Business Analyst and Project Manager of the Warehouse Mobility segment of the company’s Infor-LX Lynx Warehouse Project
  • Defined project scope, created and managed the project plan and budget, tested production data transactions and documented all newly introduced procedures
  • Implemented online training tools directed towards all OCM training activities for the plant Supply Chain staff - directed client-facing training strategy development.
  • Synthesized integration testing, managed system security and configured user authorization profiles
  • Created QA and UAT test scripts and executed the UAT test plan within an Agile-like project environment.

Confidential, Lake Forest, IL

Business Analyst

Responsibilities:

  • Performed SAP Cost Center / Profit Center Accounting financial statement analysis and system data reconciliation.
  • Maintained ERP Financial Cost Center, General Ledger and Profit Center master data. Built primary and secondary Cost Centers, performed process monitoring and executed metadata maintenance within Hyperion HFM/FDM.
  • Reconciled statement data between the ERP internal financial reporting system and the Hyperion HFM financial reports - performed system maintenance as required.

Confidential, Chicago, IL

Business Analyst

Responsibilities:

  • Techno-functional Lead for the Retail LOB Fixed Asset Legal Entity Merger (LEM) project.
  • Performed Asset Management and Project System configuration within the ECC environment.
  • Created, validated and tested migration of inventory flat files and master data conversion.
  • Authored the company’s OCM-IT Legal Entity Merger (LEM) Fixed Asset techno-functional specification playbook (BPP).
  • Responsible for the testing, analysis, reconciliation, and resolution of quality defect issues specific to UAT.

Confidential, Vernon Hills, IL

Sr. Business Analyst

Responsibilities:

  • Managed the needs assessment and fit/gap analysis process for the US Data Warehouse / ERP conversion project for Supply Chain users.
  • Conducted requirements workshops and performed interactive client evaluation of the current user ad-hoc reporting data dictionary performed via Cognos, BRIO, WorldWriter and MS Access tools.
  • Facilitated JAD / requirements gathering sessions as the basis to drive the data modeling and writing of technical requirements for the required applications.

Confidential, Elk Grove Village, IL

System Support Analyst

Responsibilities:

  • Led the functional Financial transition activities in the retirement of Bel’s legacy Oracle-based ERP system and assisted in the conversion to SAP’s Finance, Supply Chain, and Production Planning modules.
  • Lead Functional analyst of the Master Data Management effort for the Financial and Production Planning modules including legacy data mapping and conversion. Assisted in the pre-production extract audit of Supply Chain Materials Management Vendor and Sales Customer master data.
  • Conducted audit review and conversion of SAP Fixed Asset master inventory data (from Sage FAS), along with General Ledger, Accounts Payable, Accounts Receivable and all Materials Management legacy stock data mining uploads sourced via Unix SQL.
  • Drafted the OCM tools for system navigation documentation and conducted classroom training for Key User staff - Exempt and Non-Exempt team members - via direct 1:1 and classroom environments.
  • Designed, executed, and managed the full project User Acceptance Testing (UAT) process.
  • Maintained control and managed Finance-specific QA complaint notices via the HP Quality Center.
  • Defined and tracked KPI metrics throughout the conversion process for the Finance, Controlling and Materials Management modules.

Confidential, Elgin, IL

Inventory Demand Planner

Responsibilities:

  • Planned and forecasted Supply Chain inventory buy strategies marrying historical order analysis, run rate metrics and volume projections compared to on-hand inventory levels.
  • Negotiated vendor pricing and SLA development for domestic supplier purchases. Created predictive modeling KPI analysis. Developed and implemented the inventory forecasting process.
  • Performed duties as domestic US specialty-stock Buyer for the Thomas Lighting business unit.

Confidential, Elgin, IL

Business Applications Analyst

Responsibilities:

  • Provided guidance and techno-functional leadership of BAU system activity along with new and enhancement projects within the organization’s ERP system for Finance and Materials Management module domains. (SAP FI/CO, MM, BW, APO modules)
  • Led all system process and design activities, performed system configuration, QA testing and validation for all requirements.
  • Techno-functional lead of the Sabrix Sales Tax application software installation as well as assuming the role of technical lead of the EDI 210 freight payment process.
  • Liaison to offshore Business Warehouse / Business Intelligence support staff.

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