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Lead Business Analyst/project Manager Resume

New York, NY

SUMMARY:

  • A result oriented Business Analyst & Project Manager with 17 years of diversified experience in Insurance, Finance, Pharmaceutical, Manufacturing, Banking, Manufacturing, Optical, Automotive & Electrical and Energy.
  • Strong Business Analysis skills including in depth knowledge of Software Development Life Cycle (SDLC) such as Water Fall and Agile.
  • Strong project management skills including planning, scheduling, monitoring and budgeting with experience in requirements gathering, gap analysis, risk analysis, effort estimation etc.
  • Extensive knowledge of the Rational Unified Process methodology (RUP).
  • Expertise in translating user requirements into System Specifications and mapping the process design, work flows for SDLC with documenting and managing business requirements.
  • Skills in developing Use Case diagrams, Sequence diagrams, Data Flow diagrams, and Class diagrams.
  • Good Knowledge of Fixed Income and Derivatives and Financial Banking Applications.
  • Involved in maintaining Test Matrix and Traceability Matrix and actively participated in UAT.
  • Possess strong analytical and problem solving skills with the ability to adapt to a new environment and meet stringent deadlines.
  • Manage off - shore technical team
  • Ability to excel and succeed in diverse environment and projects with strong determination, dedication, and inclination towards customer satisfaction.
  • Conducted requirement analysis techniques such as Business Process Automation, Business Process Improvement, and Business Process Re-engineering.
  • Professional expertise in SQL & MS-Office.
  • Facilitated Joint Application Development (JAD) sessions and interviewed Subject Matter Experts (SMEs), asking detailed functionality aspects of business process and carefully updating the information to the requirements in an easily understandable format.
  • Highly motivated team player capable enough to work and lead within a team environment besides being capable to work independently.
  • Excellent communication, interpersonal & analytical skills.
  • Creative and Aggressive person capable of forming and maintaining positive and productive team environments with integrative thinking skills.

SKILL:

Languages: C, C++, SQL, TSL.

Operating Systems: MS Windows NT/98/2000/XP, UNIXWeb/Design Tools HTML, MS Front Page, Flash, Adobe Photoshop, MS Paint

Databases: Oracle, MS Access, MS SQL Server, IBM BD2,MySQL DB

Requirement Tracking: Rational Requisite Pro, Mercury s Test Director, Remedy

Automation Testing Tools: Rational Robot, Win Runner, Load Runner, Quick Test pro

Change Management Tools: Rational Clear Quest, Test Director

MS Tools: MS Suite, SAP R/3( BW, Sales and CRM), oracle e-business suite

EXPERIENCE:

Lead Business Analyst/Project Manager

Confidential

Responsibilities:

  • Document AS IS process
  • Review the current Mainframe applications and the number of COBOL programs, processes and screens that would need to be change and migrated to new platform.
  • Create a Feasibility study Plan for the team
  • Understand the ECLDS Data warehouse needs and challenges
  • Work with State Child Support System department to get data that is needed for Relationship linking for Child to parents, child to sibling, child to teacher dat.
  • Document the business rules and Linking of Child data ( Eg. Data of Birth, FN, LN, Parents name, Address, SSN, MARSS #)
  • Start research and analysis for ECLDS by reaching out to Federal contact and other states to see what they did in past and which vendors they contacted and outcomes.
  • Document the ECLDS Feasibility study
  • Shortlist the top 4 vendors for ECLDS DW project that would be considered for RFP
  • Research vendors on the Gartner site that might be a best in market vendors for what we are trying to do
  • Work with the internal MF developers to do further analysis on internal and external integration points and reports.
  • Document the current risks and pain points for the current mainframe application and DW applications
  • Create first draft of the scope and business need of the feasibility study document.
  • Reach out to vendors for high level recommendation based on current need as well as a high level cost estimate.
  • Calculate anage the Project budget
  • Manage Project Timeline, Cost, schedule, Resources and Risks
  • Weekly Status reports and issues tracking
  • Detail Risk Management Plan for project
  • Create and manage the Project Management Plans
  • Communicate status to business and executive team
  • Resolve conflicts in team as arise
  • Manage the team and motivate them to meet and complete timelines successfully.
  • Document the top 6 vendors for mainframe project that would be considered for RFP.
  • Include all relevant supporting information with feasibility study
  • Review feasibility studies with IT management team, then the Minnesota Education Department Management Team and then with the business team for approval and sign off.
  • Begin RFP Process if required by state agency.

Senior Business Analyst/Project Manager

Confidential

Responsibilities:

  • Document AS IS And TO BE requirements
  • Gathering detail requirements from different lines of business (Supply chain, Finance, Distribution, Planning and Procurement and Operation Finance Work with the external vendors to understand the areas that were not in compliance
  • Document the plan of action
  • Conduct requirement work session
  • Conduct peer reviews
  • Manage issues and team BI request
  • Document all report needs that comes into the BI mart
  • Interview and Hire new BI resources
  • Liaison with IT to implement new releases
  • Conduct JAD session and Project kick off
  • Manage the Project budget
  • Manage Project Timeline, Cost, schedule, Resources and Risks
  • Weekly Status reports and issues tracking
  • Detail Risk Management Plan for project
  • Create and manage the Project Management Plans
  • Communicate status to business and executive team
  • Resolve conflicts in team as arise
  • Manage the team and motivate them to meet and complete timelines successfully.
  • Track all Change request that comes to the BI
  • Review the HIPAA and PCI failed audit results and develop a plan of action to fix
  • Implement PCI and HIPAA changes
  • Work with QA to test changes and understand the requirement
  • Work with business to conduct UAT and document results
  • Liaison between IT and business to get requirements

Environment: MS Project, Excel, Visio, Master Tracker, Service Now, Business Intelligence and share point.

Senior Business Analyst

Confidential

Responsibilities:

  • Manage project through the entire SDLC, documenting, monitoring and development and testing.
  • Conduct As is analysis and to be analysis
  • Conduct JAD sessions and document Business and functional requirements.
  • Identifies the require stake holders and teams that needs to be involved.
  • Conduct Data analysis on the legacy data
  • Design claims templates
  • Work with the design team and development team to review the different SCRUMs
  • Work with the project team to understand all the reports that are needed and the changes required
  • Create CR for any additional requirement mandates from TMS
  • Document any changes to requirements and review with the management team
  • Work with fleet to get additional requirements for additional project phase(Pre - Invoicing)
  • Gather estimates and work time lines form all the source system SME's and compile estimates for project.
  • Identify discrepancies and discuss with project PM
  • Ensure that all estimates are closely aligned with the Business requirements.
  • Create a UAT test plan
  • Create UAT test scenarios and execute them

Environment: MS Project, Excel, Visio, Blue works, Main Frame, Share point, Cognos reporting tool.

Confidential, Jacksonville, FL

Lead Business Analyst/Project Manager

Responsibilities:

  • Liaison between IT and business to get requirements
  • Manage project through the entire SDLC, documenting, monitoring and development and testing.
  • Conduct As is analysis and to be analysis
  • Conduct JAD sessions and document Business and functional requirements.
  • Identifies the require stake holders and teams that needs to be involved.
  • Conduct Data analysis on the legacy data
  • Design claims templates
  • Design AP interface and GL gateway process
  • Assign policy to a claim
  • Create different claim pages, litigation, related list, assets, payment, recovery, notes, tasks etc
  • Identify all the data issues found and Project Risk in terms of data complexities and over laps
  • Gather estimates and work time lines form all the source system SME's and compile estimates for project.
  • Identify discrepancies and discuss with project PM
  • Ensure that all estimates are closely aligned with the Business requirements.
  • Reach out to Vendors that have a solution
  • Put the RFP document together as well at the scorecard
  • Invite vendors to do onsite Demos of the solution and score
  • Have a level two of which vendors will be invited to second round of the demos
  • Create a RFP document that tells WHY the organization needs the solutions, who needs the solution, what is the solution that is needed, how the contract will be evaluated, when will the selection process occurs and timeframe
  • Manage Project Timeline, Cost, schedule, Resources and Risks
  • Create Project Charter
  • Weekly Status reports and issues tracking
  • Detail Risk Management Plan for project
  • Create and manage the Project Management Plans
  • Communicate status to business and executive team
  • Resolve conflicts in team as arise
  • Manage the team and motivate them to meet and complete timelines successfully.
  • Build RFP Department Infrastructure, which is the foundation for streamlining responses to RFPs
  • Work on RFP bid/no-bid process to assess prospect and client needs, understand the firm’s strategic and competitive advantages, and create proposals that express these advantages to maximum impact.
  • Ensure all questionnaires are delivered in a timely and efficient fashion with all related reviews and input incorporated
  • Create Checklists of tasks and due dates required to complete the bid on time.
  • Create a scorecard and weight for each requirement listed on the RFP
  • Work with SMEs and Stakeholders to assist in documenting the key requirements in the RFP
  • Create bid response templates, which are used to write the bid response completely and uniformly
  • Environment: MS Project, Excel, Visio, Access, Share point, Saleforce.com (Riskonnect Risk Management system), Cognos reporting tool.

Confidential, Windsor, CT

Lead Business Analyst

Responsibilities:

  • Liaison between IT and business to get requirements
  • Manage Large data warehouse project that spans over a large cross section of ING ( high risk projects that involves multiple source systems)
  • Manage project through the entire SDLC, documenting, monitoring and development and testing.
  • Conduct As is analysis
  • Conduct JAD sessions and document Business and functional requirements.
  • Identifies the require stake holders and teams that needs to be involved.
  • Conduct Data analysis on the data that different source system provides to see where to source the data from into the IR Mart.
  • Identify all the data issues found and Project Risk in terms of data complexities and over laps
  • Work with Data Architects to document the best data design solutions for the mart and provide that information to stake holders and project sponsor.
  • Gather estimates and work time lines form all the source system SME's and compile estimates for project.
  • Identify discrepancies and discuss with project PM
  • Ensure that all estimates are closely aligned with the Business requirements.
  • Work with Business contact to understand the reporting need for the mock ups.
  • Create FS, Unit test plan, UTS and get stakeholders sign off
  • Manage all project risk levels and develop appropriate contingency plans and proactively identifies changes to eliminate future occurrences.
  • Work with project team to conduct testing and provide deliverables and sign off.
  • Manage project from an IM perspective from Planning to go live
  • Communicate project updates and changes to the project Directors.
  • Create RFC for Change Management.
  • Reach out to Vendors that have a solution
  • Put the RFP document together as well at the scorecard
  • Invite vendors to do onsite Demos of the solution and score
  • Have a level two of which vendors will be invited to second round of the demos
  • Create a RFP document that tells WHY the organization needs the solutions, who needs the solution, what is the solution that is needed, how the contract will be evaluated, when will the selection process occurs and timeframe
  • Build RFP Department Infrastructure, which is the foundation for streamlining responses to RFPs
  • Work on RFP bid/no-bid process to assess prospect and client needs, understand the firm’s strategic and competitive advantages, and create proposals that express these advantages to maximum impact.
  • Ensure all questionnaires are delivered in a timely and efficient fashion with all related reviews and input incorporated
  • Create Checklists of tasks and due dates required to complete the bid on time.
  • Create a scorecard and weight for each requirement listed on the RFP
  • Work with SMEs and Stakeholders to assist in documenting the key requirements in the RFP
  • Create bid response templates, which are used to write the bid response completely and uniformly
  • Vendor selection process and award of RFP

Environment: MS Project, Excel, Visio, Access, Share point, e business suite business objects.

Confidential, TRumbull, CT

Project Manager/business Analyst

Responsibilities:

  • Liaison between IT and business to get requirements
  • Manage Multiple, large and cross - divisional projects at one time( high risk projects that involves cross-divisional coordination)
  • Manage POS(Point of sale) project through the entire SDLC, documenting, monitoring and development and testing.
  • Organize, manage and direct project Team tasks and assures proper application standards, tools and methodologies in project work.
  • Identifies and put together project team and provides leadership and mentoring to assure effective project completion.
  • Upgrade from legacy system to MS SQL Sever
  • Pull data from SAP BW to confirm shipment information for Promo products
  • Pull data from SAP Sales and Distribution to track promo items and sales data
  • Use information collected to validate and update Business requirements
  • Document Business Requirement
  • Methodology used was Agile.
  • Create FS, Unit test plan, UTS and get stakeholders sign off
  • Manage all project risk levels and develop appropriate contingency plans and proactively identifies changes to eliminate future occurrences.
  • Create project plans and manage budget & resource allocation for duration of project.
  • Conduct project meeting and status update meetings on weekly basis.
  • Responsible for maintaining current and complete project management data documents to team and upper management, analyzes and reports project performance metrics as requested.
  • Work with project team to conduct testing and provide deliverables and sign off.
  • Manage project from an IM perspective from Planning to go live
  • Communicate project updates and changes to the project Directors.
  • Create RFC for Change Management.

Environment: Ms Project, Excel, Visio, Access, MS SQL Server Share point, SAP R/3 suite, JD Edwards

Confidential, New york, ny

Business Analyst

Responsibilities:

  • Involved in gathering requirements through interview, workshop meetings, and formal and in-formal interviews.
  • Involved in writing use cases and other design documents like Data Flow diagrams, and Activity diagrams for better understanding of the system.
  • Liaison between IT and business
  • Performed object modeling using use cases, class diagrams for the application.
  • Designed and developed classes using UML.
  • Methodology used was Waterfall.
  • Used SDLC methodology for the product development
  • Assisted Quality Assurance team in testing/verifying alterations prior to the product release.
  • Worked on Web hosting

Environment: UML, RUP, SDLC, Rational Requisite Pro, Rational Rose, Windows 2000.

Confidential, Austin, TX

Business Analyst

Responsibilities:

  • Involved in project planning, coordination and QA Methodology implementation.
  • Liaison between IT and business
  • Defined the Change Management approval procedures, decided on Change Control Board (CCB) to control the scope of the order management requirements.
  • Performed interaction and coordination with end users and management to identify business system needs.
  • Developed Test plans, test cases and test scripts based on the functional specifications.
  • Maintained Test Matrix, Traceability matrix, prepared and maintained the requirements traceability matrix (RTM).
  • Performed Integration testing, System testing, Regression testing,
  • Performed Back end testing using SQL Queries to verify the integrity of the database.
  • Used Test Director for error reporting and communicating between developers, product support and test team members.
  • Conducted functional walkthroughs, User Acceptance Testing (UAT) sessions, and supervised the development of User Manuals for customers.

Environment: RUP, Rational Requisite Pro UML, Oracle, PL/SQL.

Confidential, NEW YORK, NY

Business System Analyst

Responsibilities:

  • Conducted JRP sessions with management, SMEs (Subject Matter Expertise), vendors, users and other stakeholders for open and pending issues to develop specifications.
  • Gathered Business requirements from product areas, translating them into detailed requirements documentation.
  • Prepared Use Cases and Business flow diagrams and Wireframes for the applications.
  • Analyzed the flow diagrams on the application and design test scenarios and test scripts.
  • Responsible for planning and implementing thorough and effective QA processes to ensure the highest quality testing of deliverables within project.
  • Coordinated Defect tracking, prioritization and resolution using rational clear quest.
  • Communicated and interact with appropriate groups during testing in regards to significant issues, change requests, and enhancements that may impact data, workflow and/or functionality.
  • Created Mock-ups and presentation using publisher as necessary for Tele Med Service.

Confidential, NEW YORK, NY

Business System Analyst

Responsibilities:

  • Involved in Requirement gathering, Business Process flow, and Business Process Modeling.
  • Worked with the Business community, Tech Lead and 3rd party vendors in gathering their requirements.
  • Facilitated and managed meeting sessions with committee of SME’s from various Business areas.
  • Developed project document templates based on SDLC and Agile methodology
  • Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and Collaboration Diagrams.
  • Analyzed the aspects of e-new business systems to comprehend the main aspects of the XML standard in order to interact with internal and external systems.
  • Efficiently used XML standards and technologies in context of application integration with existing database and performed mapping of data elements, data objects.
  • Support forms, reports and interface data mapping analysis and validated attributes with Standards.
  • Provide Project Manager with status, issue, risk, scope creep updates.
  • Provide input to R&D regarding Product Enhancement Requests (PER) and Project Change Requests (PCR).
  • Conducted workflow, process diagram and Impact/gap analysis to derive requirements for existing systems enhancements.
  • Collaborated with the QA team to develop the test plan, test conditions and test cases to be used in testing based on Business requirements, technical specifications and/or product knowledge.

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