SUMMARY:

• Over 7+ years of IT experience with above 4+ years experience in the Salesforce.com CRM Platform both as Administrator and Developer.
• Good knowledge on Apex development in creating custom Objects, custom Tabs, Triggers, Apex Classes, Force.com API, Standard Controllers, Custom Controllers and Controller Extensions
• Designed junction objects and implemented various advanced fields like Picklist, Controller/dependent picklist Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, sharing rules and Approval Processes for automated alerts, field updates, and Email generation according to application requirements
• Developed Visualforce pages and Custom Objects using Apex Programming on Force.com Platform
• Experienced in building Custom Applications that includes administration, configuration, implementing and support experience with Salesforce.com platform.
• Excellent understanding of Org hierarchy, Roles, Profiles, Users, object level security, field level security, record level security and sharing rules.
• Experienced working with salesforce.com sandbox and production environments, also with Eclipse IDE Force.com, ANT migration tool Plug - in environments
• Excelled in working with various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Forecasts, Reports and Dashboards.
• Experience with tools like Apex Data Loader, Eclipse IDE and Force.com IDE.
• Worked with SOQL, SOSL, Visualforce, APEX, REST, SOAP API Force.com and Web services API.
• Experienced in JAVA/J2EE technologies.
• Proficiency in core Java concepts like OOPS, Exception, Exception handling, Collections etc.
• Good experience in developing application using Java, and J2EE technologies with Servlets, JSP’s, SOAP and REST Web services, Spring libraries, Struts, JDK, Java Beans, Applets, JDBC, XML, Java Scripting, MYSQL, RDBMS, Apache-Tomcat, Oracle Web Logic Server, Web sphere.
• Proficient in web development using J2EE technologies including JSP, Servlets, JDBC, EJB, XML Parsers (DOM/SAX), Java Beans, Web Services.
• Ability to meet deadlines and handle pressure in coordinating multiple tasks in a work/project environment. Versatile team player with excellent analytical and presentation skills.
• Strong understanding of fundamental business processes, excellent Communication and inter-personal skills with ability to work well in a dynamic team environment.

TECHNICAL SKILLS:

SalesForce Technologies : Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages / Components, Apex Web Services, Apex Custom Controllers and Extension, Salesforce.com customizations like Workflow Approvals, Dashboards, Custom Objects, Record Type, Role Hierarchy, Validation, Formulas and Page layouts.

SalesForce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production) and workbench.

Languages : Apex, Java, JavaScript, SQL, XML.

Databases : Oracle 10g/9i, SQL Server 2008/05/2000, MYSQL, DB2.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Salesforce.com Consultant

Responsibilities:

• Responsible for developing sales cloud projects for running business.
• Understanding business requirements and converting them into technical components.
• Making successful meeting with business by providing demos and educating about CRM out of box features.
• Customizing the service cloud console and related features.
• Developing partner portal application for external users.
• Working with offshore team to delivery projects in the right time.
• Helping to business on data issues and technical problems daily basis.
• Integrating salesforce.com applications with support portal application which is on Ruby platform.
• Using Cast Iron tool for data migration and tableau tool for generation reports & dashboards.

Confidential, San Francisco, CA

Salesforce.com Consultant

Responsibilities:

• Gathered requirements for the Opportunity Design Win business process.
• Created the user requirements document for the Opportunity Design Win business process.
• Developed data model for the Opportunity Solution.
• Created custom objects and relationships.
• Created validation rules, Formula fields.
• Developed reports and Dashboards.
• Created and managed new licenses.
• Managed permissions to trouble shoot login problems for active users.
• Created public groups for giving access to records.
• Designed and created approval process for business group.
• Experience in using Salesforce.com Creating Roles, Profiles, Email Services, Page Layouts and queues.
• Worked on visual force pages and apex for implementing MVC model.
• Experience in building Visual Force Custom Controllers/ Components, Custom Objects, Reports, Dashboards, Tabs.
• Experience in lead, case management (Web-to-Lead, Email-to-Case).
• Worked on data loader for updating and exporting records.
• Trained staff and executives to use the system.

Confidential, Atlanta, GA

Salesforce.com Consultant

Responsibilities:

• Responsible for migrating opportunities and quotes from legacy CRM to Salesforce.com.
• Integrated Salesforce.com to back office systems for bi-directional data exchange using APEX API and custom web services.
• Developed java based integration packages for loading territorial leads and opportunities into Salesforce.com.
• Developed java based integration packages to load campaigns and lead sources into Salesforce.com from Saleslogix.
• Involved integration of Microsoft Dynamic CRM with ERP system.
• Worked on MS-SQL database integration with Cast Iron.
• Given mapping and defined custom formulas in Cast Iron for migrating data.
• Implemented merging fields work flow for cleansing data quality in Cast Iron.
• Customized few pages of Microsoft Dynamic CRM.
• Involved in writing PHP database connection module for data integration with salesforce.com.
• Worked with PHP to integrate with salesforce.com module.
• Worked around visual force pages and apex classes to implementing for MVC architecture.
• Responsible for leading the customization of opportunities and currency management within Salesforce.com.
• Updating accounts and contacts bidirectional between SAP and salesforce.com.
• Developed ‘quote 2 invoice’ workflow automation for 200 business users.
• Loaded data using dataloader from legacy CRM database into salesforce.com on a nightly basis.
• Responsible for integrating salesforce.com with Parker software’s Email2DB for email interaction.
• Trained on Visual Force released during Summer ’08.

Confidential, L os A ngeles, CA

Java Developer

Responsibilities:

• Involved in Analysis, Design, Development, Integration and Testing of application modules and followed AGILE/ SCRUM methodology. Participated in Estimation size of Backlog Items, Daily Scrum and Translation of backlog items into engineering design and logical units of work (tasks).
• Involved in preparation of design strategy documents for all the impacted methods and for new functionality.
• Involved in application development: Spring MVC module, DI, AOP, Spring ORM & configuring controllers with annotations and related configuration files
• Developed and Consumed Web services securely using JAX-WS API and tested using SOAP UI
• Used Hibernate as Object Relational (OR) Mapping Tool for the backend data persistency.
• Extensively used the Hibernate Query Language (HQL) for data retrieval from the database and process the data in the business methods.
• Developed pages using JSP, JSTL, Spring tags, jQuery, Java Script & Used jQuery to make AJAX calls.
• Used WSDL and SOAP protocol for Web Services implementation.
• Developed and Deployed Enterprise WebServices (SOAP and RESTFUL) and Consumed and generated client using Jersey and Axis Frameworks in RAD IDE and SOAP UI
• Used Jenkins continuous integration tool to do the deployments.
• Responsible for Work delegation to the team members and supporting offshore team
• Involved in the development of test cases for the testing phase.
• Responsible for coordinating with testers during system testing.
• Defect fixing activity as a part of system testing phase and User Acceptance phase.
• Responsible for productions support and analyzing the Splunk logs for hidden application errors.
• Involved at the time of deploying the code in production environment and do the functional check out.
• Involved in merging the code into different stages like Development to System Testing, UAT, Staging and Production using the Sub Version Controlling (SVN) tool.
• Intensive support to customer during production deployments, UAT and real-time operations.
• Daily maintenance and handling other critical functional and performance issues.

Confidential, Salt Lake City, UT

Java Programmer

Responsibilities:

• Designed and developed the application using Agile Methodology and followed Scrum, pair programming.
• Responsible for creating functional documents, technical documents, flow charts and data flow diagrams.
• Involved in designing and writing custom code for business, data access and UI layers using core Java.
• Write programs using JMS, Servlets, JDBC and other JEE technologies. Create & develop SOA, Web and REST services.
• Created Spring Controllers and Integrated with Business Components and View Components
• Developed Spring and Hibernate data layer components for the application
• Integrated business layer using Hibernate with Spring DAO. sImplemented Spring Bean Factory to create proxied object using AOP framework.
• Implemented caching techniques, wrote POJO classes for storing data and DAO’s to retreive data and the configuration of database using Hibernate.
• Developed and Deployed SOA/Web Services using IBM Rational Application Developer (RAD).
• Developed GUI using HTML, JSP and JavaScript for client validations
• Participated in the implementation of client side and server side programming using HTML, Servlets, JSP, and JavaScript and CSS.
• Exposed Web Services for system integration; developed Restful Web Services for accessing Ordering information
• Used JPA annotations to interact with the database.
• Created XML schema documents based on the requirements and used JAXB for marshalling and unmarshalling of the XML documents.
• Used PL/SQL, Stored Procedures for handling SQL Server database.
• Used SubVersion for creating the project structure and version controlling.
• Performed unit testing for the service classes and the DAO’s using JUnit and assist users in the testing.
• Gave production support for the entire application including trouble shooting and fixing bugs