SUMMARY:

• Certified Force.com Developer with 8 years of IT experience, which includes 5 years of Salesforce application development.
• Good Understanding of salesforce.com, Sales Cloud, Service Cloud, AppExchange and Salesforce Communities.
• Interface with vendor partner’s and Designed, Develop, maintain perform processes and implemented systems in Salesforce to support automation for CRM, SaaS operations, IT, and customer support processes.
• Experience in Change Management, Application Lifecycle Management using Sandboxes Environments.
• Hands on Experience in Data Management, Data Security, Data Modeling, Workflow Automation, Formulas & Validations, Chatter.
• Sound knowledge on Visual Force Pages, Apex Triggers, Apex Classes, Batch Apex, HTML and JavaScript, SOQL, SOSL, Process Builder, Workflow, Visual Workflow and Approval Process, Reporting and Dashboards to support process automation.
• Supported projects and initiatives like Data migrations, business process implementations, and Automations. With strong administration and support expertise in Salesforce.com, including Security.
• Involved in Data Migration by using Dataloader, Workbench and Command Line Data Loader.
• Performed detailed analysis of business and technical requirements and designed the solution by customizing standard objects of Salesforce.com (SFDC) and other platform based technologies such as Visual Force and Force.com API.
• Created Visual Force Pages and components to render data from associated controllers and embedded Java Script and HTML.
• Designed and developed Salesforce applications using Apex Programming Language and Visual Force Pages, Process Builder, Visual work flows and Work Flows& Approvals.
• Successfully implemented Security/Sharing Rules, Configured Permission Sets, Field Level Security, Record Level Security, Profiles and Roles etc. at different hierarchical level of organization.
• Performed Bulk Data Migration from Traditional Applications to Salesforce using Import Wizard, Excel Connector, Dataloader.io, Workbench, backupify, Apex Data Loader utility and ETL tools, Cast Iron.
• Customized standard objects, Created custom objects, Interfaces, Relationships and Triggers.
• Successfully integrated Salesforce with external application by using WebServicesAPI and SOAP.
• Hands on experience in creating Custom fields, Pick Lists, cross Object Formula Fields, Lookups and Master - Details etc.

TECHNICAL SKILLS:

Operating Systems: Windows 7/ Vista/ XP /Linux - Red Hat 6.2

Databases: Microsoft SQL Server, MS Access

Salesforce.com Technologies: Apex Classes (Custom, Extension, List Controllers), Triggers, SOQL, SOSL, Batch & Schedule classes, Visualforce Pages (Components, Dynamic visual force pages), SOAP & REST Web Services, Workflow rules,Approval Process, Process Builder, Flows, Reports, Dashboards and Ajax Toolkit.

Programming Languages: VB, SQL, Java, JavaScript, HTML, XML.

Force.com Tools: Eclipse, Workbench, Data Loader, Force.com Explorer, Dataloader.io, Force.com Explorer, Link Point 360, Backupify,Enabler4Excel, SOAP UI.

PROFESSIONAL EXPERIENCE:

Confidential, Richmond, VA

Sr. Salesforce Developer & Administrator

Responsibilities:

• Working as Salesforce Consultant in a fast paced environment and Developed and Administered Salesforce applications in support of the company s CRM strategy.
• Responsible for gathering the requirements by coordinating with the business analysts, developers, and project managers to better customize, and utilize the full functionality of the Salesforce.com CRM solution.
• Worked with standard Salesforce.com objects like Accounts, Contacts, Leads, Cases and Opportunities.
• Designed, developed, and deployed the Custom objects, Page layouts, Custom tabs, Components.
• Built custom Salesforce1 Lightning apps for different business groups in the organization and used salesforce lightning design system styles.
• Worked on translating several Visualforce pages to lightning framework.
• Developed interactive Visual Force Pages to save time for users.
• Converted Validation rules to triggers to provision Permission Sets
• Created Apex Triggers, Apex classes and developed and managed complex workflows, approvals, validation rules, assignment rules and system triggers.
• Defined the lookup relationship and master - detail relationship on the objects that helps in associating the records and defining a parent-child relationship in which the master object controls certain behaviors of the detail object respectively.
• Effectively created the Pick lists, dependent Pick lists and junction objects to establish the connectivity among objects.
• Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Worked effectively to ensure that the data is protected and is made available to the authorized users by customizing the user Roles, Profiles and Sharing settings.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Involved in the data validation /Integrations of the source system with Salesforce.com.
• Developed different Visual Force Pages to suit to the needs of the application using different Visual force components.
• Used Force.com Eclipse IDE plug-in to manage, author, debug and deploy Force.com applications in the Eclipse development environment.
• Created custom buttons and links on Account and Relationship Group object for generating auto Reports.
• Worked in Sales cloud integration project.

Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Visual Work flows, Apex Language, Data Loader, HTML, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Sandbox data loading, Eclipse IDE Plug-in.

Confidential, Alpharetta, GA

Sr. Salesforce Developer& Administrator

Responsibilities:

• Developed Four Custom modules using Apex Classes, Triggers, VisualForce pages and Controller Classes, Batch Apex, Email Services using SOQL, SOSL queries for business functional needs.
• Modified and Implemented Approval processes and created Approval steps, which used Email Alerts, Field Updates, related tasks, Time - based Triggered tasks to implement business logic.
• Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.
• Developed hundreds of Cross Object Formulas, Validation rules to maintain the quality of the data.
• Developed and Customized page layouts, Record Type, Entity-Relationship data model, validation rules, Components and VisualForce Pages on the standard & custom objects and tabs
• Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.
• Developed Email Templets, VisualForce Email Templets.
• Used SOQL and SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Created and modified custom buttons using JavaScript and JQuery.
• Created Record types and its page layouts, compact layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Developed and configured Custom Objects, Custom Reports, and Dashboards and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics for different user profiles based on the need in the organization.
• Conducted JAD sessions with the management, different 3rd party vendors, users, commercial and other stakeholders for open and pending issues to develop specifications.
• Deployed applications from Sandbox to Production using force.com IDE (Eclipse) and Change sets
• Involved in SFDC Administrative tasks like creating Profiles, Roles, Users, Custom Permissions, OWD settings, Sharing rules.
• Implemented support services at various SDLC stages like custom development and production support.
• Managed Salesforce integration with existing systems and third-party providers.
• Collaborate with functional stakeholders to define and implement process improvement.
• Interacted with the SalesForce.com premium tech support team on a regular basis

Environment: Salesforce.com, Apex, VisualForce, Sandbox Testing, Eclipse IDE Plug-In, Data Loader, Dataloader.io, Dream Factory (Snapshot), Bristlecone ODI Adapter, Force.com Explorer, Link Point360,Jitterbit,backupify,Enabler4Excel.

Confidential, Hingham, MA

Sr. Salesforce Developer

Responsibilities:

• Developed Custom business logic using Apex Classes, Triggers, Components, VisualForce pages and Controller Classes for various functional needs.
• Modified existing Approval processes and created Approval steps, which used Email Alerts and Field Updates.
• Automated the process of creating Leads directly from Web and Auto - Response rules.
• Developed Formulas, Validation rules to maintain the quality of the data.
• Created Partner Portal and configured as per the requirements of the sales process.
• Packaged and deployed customizations from Sandbox to other environments using Force.com IDE s
• Customized page layouts for standard objects and assigned Record Types by using VisualForce components.
• Deployed applications from Sandbox to Production using Eclipse and Change sets
• Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.
• Used SOQL and SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Identified and documented bugs and feature requests in the products; determined workarounds for the software defects; worked closely with software engineers and customers to implement effective solutions along business-appropriate timelines.
• Created Dashboards using customized Dashboard components.
• Involved in Unit Testing and wrote Test Methods using Force.Com utilities
• Conducted JAD sessions with the management, different 3rd party vendors, users, commercial and other stakeholders for open and pending issues to develop specifications.
• Implemented support services at various SDLC stages like custom development and production support.

Environment: Salesforce.com, Apex, VisualForce, Sandbox Testing, Eclipse IDE Plug-In, SVN Repository, Data Loader, Dream Factory (Snapshot), Link Point360, Jitterbit, backupify

Confidential, Plano, TX

Salesforce Developer.

Responsibilities:

• Created Custom Objects, Custom Tabs, and Entity - Relationship Data Model, validation Rules, Workflows and Approval Processes, Auto-Response Rules and Page layouts.
• Designed, developed and deployed Visual Force Page, Apex Classes, Controller Classes and Apex Triggers based on the business requirements.
• Implemented Security and Sharing rules at object, field, and record level for different users at different levels of organization. Also created profiles and configured the permissions based on the organizational hierarchy using permission Sets.
• Worked on SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and actions
• Defined Lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created Page layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Involved in creating and customizing Email template and configuring them to the Email alert within the workflow rule for a standard/custom object.
• Integrated the Web Services for extracting the data from external systems, and used the Sandbox for testing to ensure minimum code coverage for the application to be migrated to production.
• Organized Daily Scrum meetings with all the team members to check whether we are in same page.
• Participated in the bug review meetings, updated requirements document as per business user feedback and change in functionality of the application.

Environment: SaleForce.com platform, VisualForce, Apex Language, Data Loader, SandboxTesting, HTML, JavaScript, Eclipse IDE.

Confidential, Portland, OR

Salesforce Developer

Responsibilities:

• Involved in creating and customizing Email template and configuring them to the email alert within the workflow rule for a standard/custom object.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Cases, Solutions, Forecasts, Reports, and Dashboards.
• Configured various CustomReports and Report Folders for different user profiles based on the need in the organization.
• Worked extensively on Force.com IDE Plug - in using Eclipse and ensured worked seamlessly within governor limits.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Maintaining test coverage for all the classes and triggers and supporting deployment activities
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards
• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects
• Used Data Loader for insert, update and bulk import or export of data from Salesforce.com SObjects Used it to read, extract, and load data from comma separated values (CSV) files
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Provided ongoing Salesforce.com maintenance and administration services including periodic cleansing, custom objects and workflows
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.

Environment: Salesforce.Com API, Data Loader, AppExchange, Sandboxes Testing, VisualForce, Apex Language, Data Loader, Sandbox Testing, HTML, JavaScript, Eclipse IDE, Metadata API, SOQL.