SUMMARY OF QUALIFICATIONS:

• Energetic and highly adaptable Information Technology Director with a reputation for achieving goals using excellent judgment, strong decision - making, and more than 30-years of information technology, business analysis, accounting, and financial industry success.
• Providing project and financial oversite for various IT Initiatives designed to deliver productive solutions to complex business issues
• Maintaining resource plans and tracking actuals against budget and forecast.
• Utilizing Agile (Scrum) methodology and Business Process Modeling, provide IT solutions which address business process opportunities.
• Initiating strategies to streamline workflow, improve productivity, and achieve business objectives with measurable Service Level Metrics (aligning with Cost Benefit Analysis)
• Managing system implementations in accordance with budgetary requirements.
• Instituting proper change control and change management activities are in place to accommodate dynamic implementations.

COMPUTER/SPECIAL SKILLS:

• Health Care Industry/Healthcare Reform (HCR)
• Internet and Mobile Application Implementations
• Unified Modeling Language/Rational Unified Process
• Service Oriented Architecture (SOA)
• Business Objects (BOXI, BODS)
• HIPAA/HL7 EDI standards (834, 837, 27x)
• Avaya/Nortel/Nuance IVR telephony platforms

PROFESSIONAL EXPERIENCE:

Director - Information Technology Development

Confidential, Rancho Cordova, CA

Responsibilities:

• Responsible for development and deployment of ebusiness products for internal and external facing customers. These include web based applications along with Mobile, and IVR (telecom) products.
• Oversee a blended teams of onshore and offshore development resources. Work directly with vendors and staffing agencies.
• Develop the annual budget, strategic roadmap, and evaluate new technologies.

IT Manager - Development and Delivery

Confidential, Rancho Cordova, CA

Responsibilities:

• Managed implementation and development of various ebusiness initiatives involving mobile app, and external portal applications for Providers and Enrollees. These initiatives include Development, Implementation, and maintenance activities.
• Managed Conversion from legacy systems to primary production system. Conversion included data migration of over 9 million members and 20 million claims associated to Confidential of CA members.
• Managed initiatives for primary production database and Enterprise Data Warehouse. Includes universe development and deployment, Crystal Reporting, Web Intelligence

MANAGER, BUSINESS SYSTEMS

Confidential, Rancho Cordova, CA

Responsibilities:

• Employed by Confidential to lead a team of systems and business analysts in implementing and maintaining various Health Systems including federally mandated Confidential (Children's Health Insurance Program) initiatives and enrollment broker programs across the nation.
• Serve as primary liaison for SAS-70 Audits for projects that include Internal Controls documentation and testing.
• Work independently within a matrix organization managing multiple projects and analyst assignments in a concurrent fashion for both MAXe (eligibility engine) and Oracle Financials environments. This includes HIPAA standards are met, budget/forecasting is maintained.
• Define, assist and advise analyst staff in ensuring business requirements, process flows, and use cases (day in the life flows) support the systems application development team and are in line with customer's documentation requirements.

Confidential

Senior Business Analyst/Consultant

Responsibilities:

• Contracted by Confidential Consulting on a short-term basis to analyze As-Is and Confidential ( Confidential ) feature set with an emphasis on future vision and product roadmap.
• Duties included: conduct JAD sessions; gather, document, and manage user requirements; and ensure all deliverables are produced on time with quality as a foundation.

Project Manager/Senior IT Analyst

Confidential

Responsibilities:

• Contracted by County of Confidential to implement a case management/workflow application for Adult Protective Services utilizing structured software development lifecycle methodology
• Managed all IT business & technical needs for Public Health Promotion and Education Division, including Business Analysis and Project Management activities.

Lead Business Analyst/Senior Business Systems Analyst

Confidential

Responsibilities:

• Contracted to gather requirements, document processes and system requirements; design new applications; and initiate process improvements for the Independent Systems Operator (ISO), the State of California's manager of electrical grid operations.
• This included using Service Oriented Architecture and Chain of Custody methodology in ensuring intra-system data exchange is tied to specific services (using Confidential matrix and System Use Cases that provide and consume services).

MANAGER OF BUSINESS ANALYSIS / PROJECT MANAGER

Confidential, El Dorado Hills, California

Responsibilities:

• Analyzed data, develop requirements documents, use case specifications, high level design databases, models and diagrams, and use case diagrams using object oriented analysis and design skills, unified modeling language, and Rational (Requisite Pro). Implemented SOA methodology in designing solutions for payment processing.
• Project Managed a variety sizes of projects from inception to transition. The management included preparing project plans, engaging resources, managing to budget, and implementing change control to assess impacts to requirement modifications.

SR BUSINESS / SYSTEMS ANALYST & PROJECT MANAGER

Confidential, Rancho Cordova, California

Responsibilities:

• Aggressively recruited and hired by this early startup eBusiness to project manage and perform analysis for accounting, finance, and purchasing processes for a major ERP system software application.
• Created user requirement documents using object-oriented methodologies (RUP) including process flow documents, user interface prototypes, and business rule definitions and categorizations.

TEAM MANAGER / CONSULTANT / BUSINESS ANALYST

Confidential, California

Responsibilities:

• Served as a Consultant/Business Analyst to lead a multifaceted consultation team responsible for minimizing the effects of the Confidential problem for each client.
• Utilized a strong knowledge of governmental practices and project management methodologies (RUP as basis) to provide decision-making on strategic planning, project operations, staffing, and customer service issues.