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Salesforce Principal Consultant Resume

CA

SUMMARY:

Meticulous Salesforce.com architect and certified Salesforce.com developer/administrator with 16 years of IT industry experience, which includes 9+ years of Salesforce experience. Efficient project planner with great attention to details. Excellent knowledge and expertise in planning and implementing and developing force.com for various custom applications, application integrations, Apttus products, AppExchange, and customer/partner portals;

KEY PROFICIENCIES:

  • Force.com
  • Apex programming
  • AppExchange/ISV partner program
  • Agile project management
  • Release management
  • Apttus CPQ
  • Data migration
  • New and Emerging technology
  • Problem solving/Root cause analysis
  • Customer support

TECHNICAL SKILLS:

Salesforce.com: Apex programming, Visualforce, Apttus CPQ, AJAX, Web Services API, Metadata API, REST, SOAP, SOQL, SOSL

CRM: Salesforce.com, Pivotal, Microsoft dynamics

Databases: MS SQL Server, My SQL, Oracle, MS Access, SQL, PL/SQL

Application Servers: Apache Tomcat 6x, IBM Websphere, JBoss Application Server

Other: Java, JSP, XML, Javascript, C, C++, Visual Basic, CastIron, Informatica and Boomi integration

Development Tools: Eclipse, TOAD, Microsoft Visio, Test Director/Mercury/HP Quality Center

PROFESSIONAL EXPERIENCE:

Confidential, CA

Salesforce Principal Consultant

Responsibilities:

  • To manage client side project implementation activities, project coordination, and offshore team management;
  • To conduct business requirement review, analysis, and propose solutions;
  • Design & development, code review, and functional walk through;
  • Salesforce configuring for object model, process automation, and validation;
  • Build proof of concepts (POC);
  • Collaborating with quality assurance team to ensure defects are resolved in a timely manner;
  • To manage Jira for business requirement and track of development and QA activities;
  • To develop customer facing demos after each sprint;
  • To manage sandbox environments, code package preparation, and deployment activities;
  • To support post deployment product support activities;

Confidential, San Francisco, CA

SFDC Architect (Consultant)

Responsibilities:

  • To implement prospect to enrollee (P2E) functionalities for Confidential Insurance plan;
  • To design and development of force.com application for prospect to quote (P2Q), proposal to sales(P2S) and sales to enrollee(S2E) by Apex Programming (apex trigger, apex class, visualforce page, REST webservice, workflow and etc.,)
  • To lead and manage offshore and onsite team for design and development;
  • To plan and execute data migration activities for data integration to BPM (Pega) system;
  • To manage configuration and administration;
  • To manage defect tracking and project planning using JIRA;

Confidential, Campbell, CA

Sr. Application Salesforce Solution Architect/Developer

Responsibilities:

  • Improved system performance by integrating the AppExchange widget with external Confidential application;
  • To manage the offshore team in development, testing, packaging, publishing, and listing;
  • To manage license management process;
  • To provide support to internal sales and marketing team to improve product usability and increase productivity;

Confidential, Oakland, CA

Sr. Force.com Solution Architect and Developer

Responsibilities:

  • Implemented Salesforce.com CRM for lead, account, opportunity, order and agreement management;
  • Designed and developed custom Account Assignment Engine for territory management;
  • Designed and developed Lead Assignment program for Marketo to Salesforce integration;
  • Implemented and managed Apttus CPQ product setup, pricing and discount rules configuration, custom approval process and X - Author for CPQ.
  • Streamlined sales process by integrating Orders, Apttus - CPQ and Agreement and Microsoft Dynamics AX financial system and apex scheduling;
  • Data migration from Pivotal CRM to Salesforce.com;

Confidential, West Chicago, IL

Senior Salesforce.com Consultant

Responsibilities:

  • Designed and developed custom search engines and Google Map API integration;
  • Remodeled data security by role and profile;
  • Ensured data integrity between systems by performing data cleansing;

Confidential

Senior Salesforce.com Consultant

Responsibilities:

  • Analyzed and prepared project requirements for salesforce.com custom applications;
  • Streamlined end to end processes using triggers, apex scheduling, and custom development;
  • Implemented Partner Portal for contractors;
  • Improved sales productivity by integrating customer postal code with address database.

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