SUMMARY:

• IT professional around Eight years of experience in TIBCO Suite of products with extensive experience in implementation, deployments, maintenance & support.
• My technological forte is TIBCO Administrator and I have expertise in TIBCO EMS, TIBCO Hawk.
• Expert level skills in TIBCO Active Enterprise Suite - TIBCO/Business Works, Designer, TIBCO Business Connect, ActiveMatrix, Administrator, Adapters, TIBCO HAWK, TIBCO EMS.
• Have given extensive Production Support on TIBCO Products in various operating systems like UNIX and Windows.
• Installation, maintenance and monitoring of TIBCO Applications and EMS destinations.
• Experience in user management, deployment, system administration, Configuration, Domain monitoring and management using TIBCO Hawk and TIBCO Administrator.
• Deployment of TIBCO Business Works to the multiple environments (DEV, UAT and PRODUCTION) environments.
• Installing, maintaining and troubleshooting environment issues during the primary testing phases as well as production support.
• Good experience in production support activities by monitoring and troubleshooting production issues.
• Good knowledge on Incident/Request/Problem/Change management process.
• Experience in implementing exception handling framework for EAI Interfaces.
• Created domains using domain utility.
• Created EMS instances and configured in FT mode as per the requirements.
• Carried out integration of different Trading partners to transform and transfer Business information using Flat File and XML Files
• Worked on configuring/setup new partners in BC and tested with the partners.
• Strong Knowledge of the Software Development Life Cycle (SDLC) process and methodologies
• Involved in all phases of testing, which includes Unit Testing, Performance Testing, system Testing and Integration Testing
• Excellent analytical and problem solving skills Excellent team-player with very good communication and interpersonal skills
• Interaction with the Client for user requirements in the projects and having significant understanding on customer expectations.
• Good working knowledge of UNIX environment.
• Good working knowledge with FTP/SFTP client.
• Involved in AR/DR maintenance activities.
• Experienced in setting up TIBCO environment for Production.
• Experienced in implementing performance tuning, load balancing and load testing of services.
• Meeting SLA’s on critical and high priority incidents.
• Provided extended support whenever required and also available on-call support.
• Identified bugs/issues and implementing the workaround.
• Contributed in all the life cycles of the project.
• Worked closely Client for daily/weekly updates and generating status reports.
• Worked with TIBCO Support to fix the issues.
• A Self-motivated and quick learner who is willing to adapt to new challenges & technologies.
• Good analytical problem solving capabilities
• Excellent communication, interpersonal, analytical skills and strong ability to perform as part of a team

TECHNICAL SKILLS:

TIBCO Tools : TIBCO Active Enterprise Technologies (TIBCO JMS/EMS 7.x, TIBCO designer 5.10, BW 5.10, ADB adapter, File Adapter, Rendezvous, Administrator 5.x, HAWK and TIBCO Business Connect)

Web Technologies: XML, HTML.

Utility tools: Hermes, Gems, Perforce, WinSCP, MQJ Explorer & Soap UI.

Monitoring Tools: QPasa, Solar Winds

Database: Oracle 10g, SQL and Teradata

Operating System: Windows and UNIX.

Ticketing Tools: HPSM and Sales Force

PROFESSIONAL EXPERIENCE:

Confidential, Santa Monica, California

TIBCO Admin, TIBCO AMS Support Engineer

Responsibilities:

• Analyze and understand the business flow of technical services operation.
• Monitoring the log tables to find out the errors logged as part of Support.
• Migrating the integration components from one environment to other.
• Monitoring the Health Check of all TIBCO interfaces every hour.
• Monitoring the Alerts we receive from various TIBCO interfaces.
• Manage and Configure the Business Connect for file conversion and File transfer.
• Build the EAR and deployed it into different Environments Using Administrator and AppManage.
• Performed Unit Testing and Integration Testing of different Interfaces
• Support and Maintenance of TIBCO Applications.
• Responsible for different types of enhancement in the existing code.
• Highly involved in solving the different production issues, working with the other teams.
• Creating Queues, Topics, Bridges, Routes, Durables, users and groups.
• Worked on adding members to the respective groups in EMS.
• Worked on Compact command in EMS, which is used to compact sync/async store files.
• Providing Root Cause Analysis of tickets raised in support.
• Configuring Trading Partners in BC and testing with trading partners.
• Checking Audit logs and resending the failed documents.
• Involved in Network maintenance activities
• Involved in Disaster recovery managements.
• Involved in TIBCO environment up-gradation.
• Deployments using Perforce.
• Working on developing hawk rules.
• Expertise in performance tuning and memory management.
• Deployed the projects onto different environments by using TIBCO Business Work Administrator.
• Deployments are done using Perforce tool.
• Contributed in all the life cycles of the project.
• Set up the Load Balancing and Fault Tolerance for the BW Engines at runtime.
• Created/updated Problem Determination Procedure (PDP) documents whenever there are new issues.
• Coordinating with customers across the organization and also external customers to deal with data issues and resolving disparities if any
• Creating the interface design documents.
• Trouble shoots and identifies the bottlenecks in performance and error sources and helped the developers to fix them.

Environment: TIBCO Active Matrix BW 5.10, TIBCO EMS 7.0, TIBCO Administrator 5.7, Business Connect, SOAP UI 4.5, GEMS, Windows, UNIX, Perforce.

Confidential, San Antonio, Texas

TIBCO Admin

Responsibilities:

• Meticulous understanding of the client.
• Manually Deployed/Undeployed, Deleted, Started and stopped the services.
• TIBCO Administrator GUI deployments.
• Performing the various Administration tasks.
• Deploying and maintaining TIBCO applications in the different environments.
• Worked on Hawk rules for monitoring the TIBCO Applications, TIBCO Administrator, EMS, Log files and Databases.
• Creating EMS objects including queues, topics, bridges, routes, durables, users, groups for all different environments.
• Highly involved in solving the different production issues, working with the other teams.
• Providing Root Cause Analysis of tickets raised in support.
• Responsible for preparing and delivering the deployment documents.
• Involved in creation of new rule bases and also provide different modification to existing rule bases for the betterment of the monitoring setup.
• The migration of TIBCO projects across different lifecycle environments using TIBCO Administrator GUI and scripts deployment.
• Configured Business Works Servers in Fault Tolerance mode in HEB.
• Involved in logging, monitoring, and statistics facilities to effectively view system activities and track system performance using TIBCO/EMS.
• Involved in AR/DR maintenance.
• Checking the Audit logs and resending the failed documents to the vendors through BC.
• Configuring Trading Partners in BC and testing with trading partners.
• Heavy interfacing with other IT Infrastructure teams such as server and database support. Indirect team leadership of internal and external resources.
• Worked on MQ Queue manager.
• Set up the Load Balancing and Fault Tolerance for the BW Engines at runtime.

Environment: TIBCO Admin 5.x, Business Works, Rendezvous, TIBCO File adapter, ADB, TIBCO Hawk, TIB Designer, Business Connect, JDBC, JMS, TIBCO EMS, Oracle 9i, DB2, SQL, UNIX, Solaris, Windows XP, XMLC, MQJ Explorer, MQ Queues

Confidential

TIBCO Support Engineer

Responsibilities:

• Support and Maintenance of TIBCO Application
• Analyze and understand the business flow of technical services operation.
• Understand the complete process of log, track and resolve customer issues.
• Understanding of the process of fixing the bug.
• Actively involved in conducting various forms of testing of the middleware with the applications across various locations of EA.
• Providing Production Support Integrations.
• Monitoring the ATC log tables to find out the errors logged as part of Support.
• Migrating the integration components from one environment to other.
• Responsible for upgrading the TIBCO server.
• Created EMS objects.
• Deployments using Admin GUI.
• Responsible to create RCA document for the issues faced.
• Involved in network maintenance activities and cut over plans.
• Provided on-call support 24/7 for TIBCO environment and Working Experience independently and within the team.

Environment: TIBCO Admin, Business Works, ADB Adapter, TIBCO Hawk, TIB Designer, JDBC, TIBCO EMS, Oracle 9i, SQL, UNIX

Confidential

Support Engineer

Responsibilities:

• Deployed TIBCO interfaces on to different landscapes
• Experienced using Tibco Administrator Application Management.
• Set up the Load Balancing and Fault Tolerance for the BW Engines at runtime
• Configured, deployed, and migrated TIBCO projects across different lifecycle environments using TIBCO
• Administrator GUI and scripted deployments.
• Identified bugs/issues and implementing the workaround.
• Used Message Selectors on Bridges to route the traffic as per Business Requirements.
• Created and managed Queues and Bridges; Groups and Users.
• Used scripts to create Queues and Bridges.
• Configured ACLs on the Queues.
• Configured Routing on various EMS servers.
• Configured Business Works Servers in Fault Tolerance mode.
• Migrating the Integrations from one environment to other environment.
• Involved in UAT and resolved the issues on priority basis.
• Involved in logging, monitoring, and statistics facilities to effectively view system Activities and track system performance using TIBCO/EMS.
• Resolving the Incidents/Service Requests tickets on timely basis.
• Created Integration process documents.

Environment: TIBCO Admin, Business Works, ADB Adapter, TIBCO Hawk, TIB Designer, JDBC, TIBCO EMS, SQL, UNIX