SUMMARY:

Information technology professional with a proven ability to anticipate unique requirements and potential roadblocks in various computing scenarios. Continually develops strategies to minimize issues and deliver exceptional results. Effectively manages diverse tasks with varying degrees of complexity within fast paced environments by evaluating situations, assessing emergent needs and implementing solutions in an efficient manner.

COMPUTER SKILLS:

Windows Cloud Server: Web Server 2012, SQL 2012, SSIS, IIS

SharePoint: 2003, 2007, 2010, 2013, 2016

Windows Server: 2008, 2003; Small Business Server 2003 - 2011; SQL Server 2000, 2008

Windows OS: Windows 7, Windows 10

Legacy Systems: DEC VAX/OpenVMS, RDO, Datatrieve; IBM iSeries/AS400, DB2

Tools: - Microsoft Visual Studio 2008, 2010, 2012, 2017; C#, Visual Basic.NET; ASP.NET, ASP.NET MVC, InfoPath, JavaScript, jQuery, HTML, XML, Joomla CMS, WordPress, Microsoft Project, Castle Project Monorail, Telerik MVC Extensions, SQL, Visio, SmartDraw

Security: Cisco ASA 5505 Firewall VPN

Disaster Recovery: Bare Metal Backup/E-Vault, Vault400

AREAS OF EXPERTISE:

• Microsoft SharePoint
• Project Management
• Microsoft Office 365
• Microsoft Visual Studio
• Windows Server
• Network Management
• Microsoft Dynamics
• Legacy Systems
• Systems/Network Security
• Web Development - .NET MVC, C#, JavaScript
• Systems Support
• Disaster Recovery
• Cloud Computing
• Cloud Migration

PROFESSIONAL EXPERIENCE:

Confidential

Independent Consultant, Chicago, IL

Responsibilities:

• Advise and implement Cloud Computing Services to Small and Mid-market customers
• Advise and implement Exchange, Mailbox, and Server Migrations
• Advise and implement solutions for clients using Office 365, Skype for Business, SharePoint and Exchange Online
• Implement managed services on Office 365, SharePoint, Skype for Business or Exchange
• Implement cloud backup, storage, and business continuity.
• Implement and configure SharePoint Online, Web Apps and APIs.
• Design and Implement SharePoint Solutions on SharePoint 2016
• Implement Enterprise Mobility + Security (EMS) through Microsoft Cloud App Security(CASB).

Confidential

Senior Programmer, Chicago, IL

Responsibilities:

• SharePoint Administration/Development
• Manages and develops intranet site for FAIR Plan using Central Administration
• Developed Timesheets for all Departments using Document Library
• Developed sites for each department for collaboration using SharePoint Designer and Document Libraries
• Developed IT Helpdesk site with SharePoint Designer and integration of Site Templates
• Developed resource links for Microsoft training for users within SharePoint
• Enabled Remote Web for use by staff for remote access
• Improved process workflows, increasing efficiency of producer communication with FAIR Plan
• Set up project management portal for accessing projects for all departments
• Set up Remote login access for Executive Committee to review member company reports.
• Set up portal for support vendors to access support tickets from our office and provide solutions for issues.
• Web Development - Administers FAIR Plan websites for Kansas, Kentucky, Wisconsin and Illinois
• Implemented online rating calculator using ASP.NET MVC, Telerik Extensions and JavaScript, reducing the number of calls to customer service and allow producers to quote to their insured
• Implemented electronic application for insurance, using InfoPath and Visual Studio to integrate forms and data collection into an iSeries AS400
• Integrated a payment gateway for online payments into the company website for Illinois, Kentucky and Wisconsin which improved workflow and timeliness of payment processing
• Maintains Cloud Server web sites using Subversion Tools Tortoise and SVN.
• Completed database migration from Windows 2000 to 2012 SQL Server, importing DTS tables into SSIS
• Network Security - Cisco ASA Firewall, Kaspersky Security Center and Endpoint Protection Administration
• Implemented and configured Security for Network and Firewall
• Implemented site to site VPN with host and other FAIR Plans
• Implemented Remote Access through Cisco VPN
• Implemented Remote Web Access through company intranet
• Administer SSL certificates and ISAPI redirection for websites
• Created IT Security Policies and maintain policies for IFPA
• Systems Administration - Windows 2012, 2008, 2003 and SBS 2011 Servers
• Manage all computer operations for FAIR Plan
• Manage system patching and office computer systems using WSUS
• Implemented Remote Web for exempt employees to allow remote access
• Developed IT Helpdesk site with SharePoint Designer and migrating the applications
• Maintain servers for Web Forms using InfoPath, Imaging Server, SBS 2011 Server
• Maintain Cloud Hosted Server Windows 2012 for Web Server and SQL 2012 Server
• Experience in Active Directory Administration.
• Group Policy Management
• Experience in Active Directory Services, GPOs, DNS, AD, Trusts & Routing, ADDS, DHCP, File & Print Server, IIS (Web Server), FTP, Terminal Server, RIS, RRAS, NAT, WSUS, Microsoft Clustering, Exchange Server, ISA Server and FSMO roles, SSL Certificates
• PowerShell scripting
• Exchange Administration - MS Exchange 2010
• Implemented Active-Synch with company iPhone and Android phones
• Implemented Outlook Web Access for employees
• Project Management - Web Site, Network, Server, Network Security, Disaster Recovery and Imaging Projects
• Responsible for completing all IT related projects on-time and within budget
• Completed projects with little to no supervision
• Perform Disaster Recovery testing twice per year with full system recovery from remote and onsite servers

Confidential

IT Administrator, Chicago, IL

Responsibilities:

• Supervised staff of two IT professionals to complete projects on time and within budget
• Implemented system security policies, firewall configuration and anti-virus
• Decreased overhead by automating systems administration procedures from tape to digital storage
• Integrated OpenVMS and Windows systems on a Storage Area Network
• Implemented company intranet and extranet
• Automated FTP procedures for company publication, reducing costs
• Managed company website
• Provided training and support for staff
• Implemented System migration and application migration from VMS to .NET

Confidential

Senior Technical Analyst/Team Lead, Chicago, IL

Responsibilities:

• Project Leader for Confidential testing and compliance, MIS database reorganization, software deployment, bank reconciliation, Federal Tax upload compliance
• Trainer for entry level support analysts
• Customer Support for in-house software and imaging products
• Maintenance and operational support for department network services
• Team Leader for 13 technical support analysts