PROFESSIONAL SUMMARY:

• Over 3+ years of experience as Developer and Administrator in customization, Application development, roles, profiles, email services, page layouts.
• Experience using Salesforce Administration, Profiles, Creating Roles, Page Layouts, Sharing rules, Work Flows, Approval, Reports/Graphs, and Dashboards.
• Implementation and Integration experience using Custom objects, Triggers, Process builder, approvals, Visual Force Pages, and Apex classes .
• Experience in development, administration, configuration, Implementation and support of Salesforce CRM and Salesforce applications based on APEX Language using Force.com Platform.
• Worked on Sales cloud, marketing cloud, and Service cloud.
• Working experience in querying Salesforce.com database using SOQL&SOSL queries using Workbench.
• Migrating the code to the deployment instance after testing.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.
• Knowledge of data visualization using Tableau Desktop.
• Develop reports, dashboards, and processes to monitor data quality and integrity.
• Experience in all stages of Software Development Life Cycles (SDLC) like requirement analysis, architecture, and design, development and testing.
• Knowledge about the Integration of SOAP and Rest based Web Services for extracting the data from external systems to display in the pages of salesforce.com.
• W orking with third - party AppExchange products such as GitHub, DocuSign, Data loader, conga composer to create different templates.
• Knowledge of the Lightning experience such as lightning components, lightning builder.

TECHNICAL SKILLS:

Force.com: Salesforce CRM, Apex classes, Apex triggers, Apex Data loader, Visualforce( Pages, Components, and controllers), Workflows and Approvals, Dashboards, Reports, custom objects, SOQL, SOSL, Force.com IDE.

Languages: C, JAVA, SQL, PL/SQL, Salesforce, VOSQL

Microsoft Office tools: Microsoft Office Suite

Web Technologies/Tools: HTML, XML, CSS, Apex

Operating Systems: Unix, Linux, Windows 9X/2000/NT/2003, MS-DOS.

Development Tools: Eclipse, Force.com IDE, Apex Data Loader.

Reporting Tool: Tableau

PROFESSIONAL EXPERIENCE:

Confidential

Salesforce Developer/Admin

Responsibilities:

• Performed the role of Salesforce.com Developer/Admin in the organization.
• Implemented Agile Methodology.
• Experience in analyzing the data troubleshooting and solving the problem.
• Implemented the requirements on Force.com platform and Force.com IDE Plug-in using Eclipse.
• Working on Sales cloud and Service cloud.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes & Triggers to suit the needs of the application.
• Worked with Visual force Pages, Custom Controllers, Extension Controllers, Apex Coding, App Exchange deployment, Apex Classes, and Apex Triggers.
• Working knowledge of querying Salesforce.com database using SOQL&SOSL queries using Workbench.
• Created Custom Objects, Tabs, and Sharing Rules as per the business requirements.
• Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation leading to effective Web-to-Lead communication with customers and partner portals.
• Worked on Record Types, Validation Rules, Triggers and Page Layouts.
• Provided support for ongoing Salesforce maintenance by reviewing trace logs, developing action plans and other administration services including periodic data cleansing, workflows, and approvals.

Environment: Apex Language, Visual Force Pages, Data Loader, Workflow & Approvals, Custom Objects, Sandbox data loading, Service cloud, Force.com platform.

Confidential

Salesforce Developer

Responsibilities:

• Working independently and as part of a diverse team to customize Salesforce.com environments.
• Administration of mobile and desktop versions and understanding of workflows and processes.
• Good understanding of CRM skills and its basic functionalities
• Database management, de-duping and cleanup procedures.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Defined Org wide default to restrict access from users.
• Customized Page layouts for Standard/Custom objects and assigned Record Types.
• Designed junction objects and implemented various advanced fields like picklists, custom formula fields, field dependencies, validation rules, workflows, sharing rules and approval processes for automated alerts, Permission sets, field updates, and email generation according to application requirements.
• Maintain and customize salesforce.com scopes such as users, roles, profiles, groups, accounts, contacts, record types, sharing rules, custom objects, pick lists and page layout customization to support business functions.
• Performed mass insert, update, upsert, delete using Data Loader. Responsible for all activities related to configuring Data Loader, uploading data in CSV files into salesforce.com.
• Create Custom Objects, Custom fields, Page layouts, Custom Tabs, Reports and various other components as per the client and application requirements. Also email templates, workflows, triggers, workflow actions and approval process.
• W orking with AppExchange products such as conga composer to create different templates.

Environment: Visual Force Pages, Data Loader, Workflow & Approvals, Custom Objects, Sandbox data loading, Force.com platform.